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Volkswagen T-Roc, Manual

The Volkswagen T-Roc is a stylish and versatile compact SUV that offers a perfect blend of performance and comfort. Discover all the features and functionalities of this vehicle by downloading the free manual from manualshive.com. Stay informed and make the most out of your driving experience with the T-Roc manual.

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Radio 
equipm
ent 
installe
d in the 
vehicle 

Manufacturers' 
addresses 

(auxilia
ry 
heater) 

Weberstrasse 20  
02763 Zittau  
GERMANY 

Eberspächer 
Climate Control 
Systems 
GmbH & Co. KG  
Eberspächerstrasse 
24  
73730 Esslingen  
GERMANY 

Auxiliar
y 
heater 

Webasto 
Thermo & Comfort 
SE  
Friedrichshafener S
trasse 9  
82205 Gilching  
GERMANY 

Tyre 
pressur
e 
sensors 

Huf Hülsbeck & 
Fürst GmbH & 
Co. KG  
Steeger Strasse 17  
42551 Velbert  
GERMANY 

Mapping table 

The mapping table is designed to help you link the device name used in a declaration of conformity 
with the vehicle equipment and terms contained in the vehicle wallet. 

Vehicle 
equipm
ent 

Device name 
according to 
declaration of 
conformity 

Vehicle 
key 

FKS0
9 

FS09  FS12

A 

Summary of Contents for T-Roc

Page 1: ...le exterior Sensor for lighting functions Light functions Caring for and cleaning the vehicle exterior Bonnet opening lever In the engine compartment Behind the Volkswagen badge radar sensor for assis...

Page 2: ...to Fig 3 Tail light cluster Lights Changing bulbs Tank flap Fuel and emission control Door release lever Doors and central locking button Roof railing Roof carrier Exterior mirror Exterior mirrors He...

Page 3: ...tioning system Rear window wiper Wipers Wiper blades Volkswagen badge To open the boot lid Opening and closing the boot lid With camera for assist systems Driver assist systems Sensors for assist syst...

Page 4: ...h for exterior mirror adjustment and heating Exterior mirrors Buttons for operating the electric windows Windows Door release lever Doors and central locking button Central locking button for locking...

Page 5: ...Driver side Fig 6 Overview of the driver side left hand drive vehicles Fig 7 Overview of the driver side right hand drive vehicles Key to Fig 6 and Fig 7...

Page 6: ...uster Instrument cluster With warning and indicator lamps Symbols in instrument cluster Lever for wipers and washers Wipers With buttons for operating the menus Instrument cluster Controls on the mult...

Page 7: ...r section of the centre console Fig 9 Overview of the lower section of the centre console Key to Fig 8 Infotainment system BookletInfotainment system Infotainment system controls and displays Vents He...

Page 8: ...ir system Heating ventilating cooling Key to Fig 9 Lever DSG dual clutch gearbox DSG dual clutch gearbox Manual gearbox Manual gearbox selecting a gear Multimedia connections BookletInfotainment syste...

Page 9: ...r interior and reading lights Interior lighting Switch for glass roof Glass roof Buttons for the sun blind Protection from the sun Buttons for emergency call service information call and breakdown cal...

Page 10: ...g intervention Depress the brake pedal Check brake pads Troubleshooting Central warning lamp Observe the additional information on the instrument cluster display Electronic Stability Control ESC OR tr...

Page 11: ...or lamp Front passenger front airbag switched off Indicator lamp Front passenger front airbag switched on Indicator lamp Tank cap open Fuel gauge Lane keeping system Lane Assist Driving with the lane...

Page 12: ...tching ACC on and off Speed limiter active Speed limiter Adaptive Cruise Control ACC Switching ACC on and off Distance warning from area monitoring system Front Assist Warning levels and braking inter...

Page 13: ...lt in the selective catalytic reduction system Fault in the selective catalytic reduction system Water in the fuel Fuel gauge Diesel engine Troubleshooting AdBlue level too low AdBlue level low Fault...

Page 14: ...r a digital instrument cluster Active Info Display When you start the engine after the 12 volt battery has been totally discharged or changed you may find that system settings time date personal conve...

Page 15: ...emperature display Displays Displays Reset set and display button Speedometer Fuel gauge Fuel gauge Rev counter First read and observe the introductory information and safety warnings Introduction Rev...

Page 16: ...ion and safety warnings Introduction The Active Info Display is a digital instrument cluster with high resolution TFT colour display To complement the standard dials such as the rev counter and speedo...

Page 17: ...ation Digital display of the remaining driving time distance to the destination and estimated time of arrival Acceleration Graphic representation of longitudinal and lateral acceleration Assist system...

Page 18: ...ys Open doors bonnet and boot lid Warning and information messages Mileage displays Time Time Radio and navigation information BookletInfotainment system Telephone information BookletInfotainment syst...

Page 19: ...actual outside temperature if the vehicle is stationary the auxiliary heater Auxiliary heater and ventilation is switched on or the vehicle is travelling at a very low vehicle speed The measured rang...

Page 20: ...ange information profile on the instrument cluster Press and hold the button on the multifunction steering wheel until the Service menu is available on the instrument cluster display Service menu Sele...

Page 21: ...end on the vehicle electronics and the level of vehicle equipment A qualified workshop can program and modify other functions depending on the vehicle equipment level Volkswagen recommends using a Vol...

Page 22: ...follow the instructions on the instrument cluster display to reset the desired value Engine code Select the Engine code menu The engine codes are now shown on the instrument cluster display Setting th...

Page 23: ...he Infotainment system Vehicle settings menu Average consumption display The average fuel consumption is displayed after approx 300 metres Range display Approximate driving distance in km that the veh...

Page 24: ...rmation messages and symbols can vary depending on the version of the instrument cluster In addition a list of current malfunctions can be opened manually To open the list select the Vehicle status or...

Page 25: ...displayed for about five seconds and may be repeated once The last displayed message is saved by the system The message on the instrument cluster display can be switched off by pressing the button on...

Page 26: ...t let the extra convenience afforded by the Driver Alert System tempt you into taking any risks when driving During a long trip plan regular and sufficient breaks The driver is responsible at all time...

Page 27: ...Sign Display are displayed on the instrument cluster Fig 14 and in some cases also on the Infotainment system depending on which version is installed in the vehicle In some equipment levels a display...

Page 28: ...range between 0 km h mph and 15 km h 9 mph above the permitted maximum speed Trailer mode In vehicles with a factory fitted towing bracket and a trailer with an electrical connection to the vehicle t...

Page 29: ...e to suit visibility weather road and traffic conditions Poor visibility darkness snow rain and fog can cause road signs not to be displayed or to be incorrectly displayed by the system If the camera...

Page 30: ...it until the minutes display is marked in the instrument cluster display Then press the button repeatedly until the required minute value is displayed Press and hold the button to scroll through quick...

Page 31: ...laps driven until now are displayed Lap menu Stop Active timing is interrupted This will not end the lap ContinuePaused timing resumes Split time A split time will be displayed for approximately five...

Page 32: ...ay First read and observe the introductoryinformation and safety warnings Introduction Fuel tank almost empty The indicator lamp lights up yellow The reserve volume red marking is being consumed Fill...

Page 33: ...s off due to fuel shortage or irregular fuel supply Always fill the tank when it is still 1 4 full This reduces the risk of running out of fuel and breaking down NOTICE Do not run the tank empty The i...

Page 34: ...t in the coolant system Do not drive on Stop the vehicle switch off the engine and allow it to cool down Check the coolant level Coolant Seek expert assistance if the warning lamp does not go out alth...

Page 35: ...a signal tone will be given when the ignition is switched on and the spanner symbol will be displayed for several seconds on the instrument cluster display One of the following displays will also appe...

Page 36: ...eset the service interval display then also changes to a fixed service interval in vehicles with flexible oil change service The service message will disappear after a few seconds when the engine is r...

Page 37: ...toryinformation and safety warnings Introduction If any priority 1 Instrument cluster warning messages are displayed you will be unable to open any menus Some warnings can be confirmed and hidden usin...

Page 38: ...ifunction steering wheel Fig 21 Right hand side of the multifunction steering wheel controls for using the menus and information displays in the instrument cluster First read and observe the introduct...

Page 39: ...e left of the steering column button for driver assist systems First read and observe the introductoryinformation and safety warnings Introduction You can switch the driver assist systems listed in th...

Page 40: ...le information display After pressing the button or touching the function button followed by the Vehicle function button touch the corresponding function buttons to display information or make setting...

Page 41: ...gnition Switch on Infotainment system if necessary Press the button or function button Touch the Vehicle and function buttons to open the Vehicle settings menu Touch the corresponding function buttons...

Page 42: ...ut Accelerometer G meter the accelerometer G meter Fig 23 centre shows the acceleration value in the centre in the unit g The red marking in the grid type area shows the acceleration level and the dir...

Page 43: ...Infotainment system can distract you from the road Always drive carefully and responsibly NOTICE When starting from cold avoid high engine speeds driving at full throttle and over loading the engine D...

Page 44: ...the statistics End time measurement Pause time measurement or cancel current lap when time measurement is running Start new lap The last lap time is stored and a new lap starts The overall time of the...

Page 45: ...en the vehicle is in motion if possible Make lap timer settings and access statistics only when the vehicle is stationary When the vehicle is in motion use the lap timer only in driving situations whi...

Page 46: ...ignment the following vehicle key is assigned to the user account upon changing the user account Vehicles without Keyless Access vehicle key used to unlock the vehicle Vehicles with Keyless Access veh...

Page 47: ...vehicle exterior Secure any objects and luggage in the stowage compartments the luggage compartment or on the roof Transporting items Ensure that you are able to operate the pedals freely at all time...

Page 48: ...ur speed and driving style to suit visibility weather road and traffic conditions Observe traffic regulations and speed limits Take regular breaks when travelling long distances at least every two hou...

Page 49: ...tination country Is a fire extinguisher a requirement in your destination country Which requirements must be observed regarding high visibility waistcoats Checklist Do not work on the engine and in th...

Page 50: ...medication and narcotics can severely impair senses reaction times and driving safety This could cause you to lose control of the vehicle WARNING Always observe current traffic regulations and speed l...

Page 51: ...d All vehicle occupants must assume a correct sitting position before setting off and maintain this position throughout the trip This also applies for the fastening of seat belts The number of vehicle...

Page 52: ...et out of a window Never put your feet on the dash panel Never place your feet on the seat cushion or seat backrest Never travel in a footwell Never sit on the armrests Never travel on a seat without...

Page 53: ...n eye level Position the back of your head as close to the head restraint as possible at all times Fig 26 For small people push the head restraint all the way down even if the head is then located und...

Page 54: ...Service and disposal of belt tensioners Proactive occupant protection system Regularly check the condition of all seat belts If the belt webbing belt connections belt retractor or seat belt buckle bec...

Page 55: ...the seat belt while the vehicle is in motion Never allow more than one person to share the same seat belt Never travel when children or babies are being carried on somebody s lap and fastened with th...

Page 56: ...28 on the instrument cluster display shows the driver whether the rear seat passengers have fastened their seat belts The symbol indicates that the passenger on this seat has fastened their seat belt...

Page 57: ...rgy depends on the speed of the vehicle and the weight of the vehicle and passengers The higher the speed and the greater the weight the more energy there is to be released in an accident Passengers w...

Page 58: ...en deployed Airbags will not be triggered in all kinds of accidents Even if the vehicle is equipped with an airbag system all vehicle occupants including the driver must fasten their seat belt and wea...

Page 59: ...uce the risk of injury in all other types of accidents This is why seat belts must be fastened before every trip even if you are just driving round the corner Ensure that all passengers also wear thei...

Page 60: ...of being retracted too quickly when unfastened Take hold of the latch plate then slowly and carefully pull out the seat belt fully Untwist the seat belt and guide it back slowly by hand Fasten the sea...

Page 61: ...oactive occupant protection system In addition belt slack can be minimised Fastening seat belts Fasten seat belts before every trip Adjust the front seat and head restraint correctly Sitting position...

Page 62: ...routing Fig 36 Correct seat belt routing and head restraint adjustment Fig 37 Correct seat belt routing for pregnant women First read and observe the introductoryinformation and safety warnings Intro...

Page 63: ...osition and the seat belts have been fastened properly The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts in the direction of softer bo...

Page 64: ...he shoulder belt guide Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely WARNING Never adjust the seat belt height when the vehicle is in motion Belt retractor...

Page 65: ...aged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any other repair work This damage will not always be noticeable The consequence may be...

Page 66: ...Front Assist In vehicles fitted with the area monitoring system Front Assist Area monitoring system Front Assist the probability of a collision with the vehicle ahead is also calculated within the sy...

Page 67: ...afe to do so NOTICE Failure to observe illuminated indicator lamps and text messages can lead to your vehicle being damaged Airbag system Introduction This chapter contains information on the followin...

Page 68: ...ts on the front passenger seat The objects could enter into the deployment zone of the airbag during sudden braking or driving manoeuvres and then be flung dangerously through the vehicle interior if...

Page 69: ...r clean the dash panel or the airbag covers with cleaning agents that contain solvents Types of front passenger front airbag system First read and observe the introductoryinformation and safety warnin...

Page 70: ...duction Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on They will go out after a few seconds WARNING If there is a fault in the airbag...

Page 71: ...not It is not possible to define a range of vehicle speeds and reference values since the circumstances will vary considerably between one collision and another It is therefore impossible to cover eve...

Page 72: ...irbags to deploy fully when they are triggered thus providing maximum protection The front airbag for the driver is located in the steering wheel Fig 40 and the front airbag for the front passenger is...

Page 73: ...and dash panel Fig 41 When driving always hold the steering wheel with both hands on the outside of the rim at the 9 o clock and 3 o clock positions Adjust the driver seat so that there is at least 2...

Page 74: ...Vehicle key Insert the fully folded out key bit of the vehicle key into the key operated switch in the dash panel Fig 42 up to the second point of resistance Around three quarters of the key bit shou...

Page 75: ...ve the vehicle key in the key switch while driving Strong vibrations may cause the vehicle key to turn in the key switch which could cause the front passenger front airbag to be activated Untimely inf...

Page 76: ...fer and must be complied with Always secure children in the vehicle in a suitable child seat The seat used must be appropriate to the child s height weight and age Never fasten more than one child int...

Page 77: ...llowing information about the child seat Weight class Size class Approval category universal semi universal vehicle specific or i Size Approval number On child seats that are approved under regulation...

Page 78: ...R 44 or as i Size in accordance with regulation ECE R 129 Universal child seats with universal approval are approved for use in all vehicles No type list is required ISOFIX child seats with universal...

Page 79: ...on the front passenger seat push the front passenger seat back fully and adjust the seat to the highest position Adjust the backrest to an upright position Sitting position Always leave sufficient sp...

Page 80: ...for use on the front passenger seat The child seat must be specially approved by the manufacturer for use on the front passenger seat in vehicles with front and side airbags Volkswagen dealerships ke...

Page 81: ...child seats in the vehicle Overview of securing systems ISOFIX ISOFIX is a standardised securing system for fitting child seats in the vehicle quickly and safely The ISOFIX attachment system creates a...

Page 82: ...th attachment arms First read and observe the introductoryinformation and safety warnings Introduction Overview of child seat installation with ISOFIX and i Size The table below shows the options for...

Page 83: ...facing i Size child seat with universal approval i UF seat suitable for installing a front facing i Size child seat with universal approval Installing child seats with ISOFIX i Size Observe and follo...

Page 84: ...uitable surface Switch on the hazard warning lights using the button Centre console Switch on the electronic parking brake Electronic parking brake Select the neutral position Manual gearbox selecting...

Page 85: ...ion WARNING Any broken down vehicle poses a high accident risk for the vehicle occupants and for other road users Stop the vehicle as soon as possible and when safe to do so Park the vehicle at a safe...

Page 86: ...rd warning lights will switch off again automatically Equipment for an emergency Fig 48 In the boot lid holder for the warning triangle First aid kit Depending on the equipment the first aid kit may b...

Page 87: ...first aid kit warning triangle and fire extinguisher safely in the holders in the vehicle Stow the high visibility waistcoat in the stowage compartments so that it can be easily accessed Information c...

Page 88: ...entre communicates in the language set up in the vehicle s Infotainment system English is used if this language is not available at the location of the emergency Back up to 112 emergency number In som...

Page 89: ...ng the vehicle from outside To unlock press the button To lock press the button Press the or button Opening and closing the boot lid The boot lid is unlocked Unlocking all turn signals flash twice Loc...

Page 90: ...longer be able to steer the vehicle NOTICE Every electric vehicle key contains electronic components Protect the key from damage moisture and excessive vibration Replacing the button cell Fig 51 Vehic...

Page 91: ...e button cell Replacing the button cell Fold out the key bit Remove the cap on the driver door handle Opening and closing the driver door manually Stand beside the vehicle Press the button on the vehi...

Page 92: ...id vehicle key must be within the vehicle s range Unlocking or locking the vehicle with Keyless Access Fig 52 Keyless Access operating ranges Fig 53 In the door handle sensors First read and observe t...

Page 93: ...seconds and then pull the door handle again It should not be possible to open the door When the vehicle is next unlocked it can be unlocked only using the vehicle key The Keyless Access locking and s...

Page 94: ...become very dirty Clean the sensors All turn signals flash four times The vehicle key used last is still in the vehicle Doors and central locking button Introduction This chapter contains information...

Page 95: ...e opened or closed only when you are sure that nobody is in their path WARNING Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on a slope Th...

Page 96: ...two seconds firstly at short intervals and then more slowly The indicator lamp does not flash if the vehicle was locked with the central locking button in the driver door Central locking button Autom...

Page 97: ...nd Fig 55 Unlock the vehicle Lock the vehicle Unlock the boot lid If the button in the driver door is pressed only the boot lid opens All doors remain locked The central locking button functions with...

Page 98: ...e the introductoryinformation and safety warnings Introduction All doors are normally locked in the case of manual locking With manual unlocking only the driver door is unlocked Observe information on...

Page 99: ...ng the front passenger door and rear doors Fig 58 In the front edge of the rear right hand door manually locking the vehicle with the vehicle key First read and observe the introductoryinformation and...

Page 100: ...ove the slot to the corresponding position WARNING The door cannot be opened from the inside when the childproof lock is activated Never leave children or people requiring assistance alone in the vehi...

Page 101: ...temporarily deactivate the interior monitoring and the anti tow alarm in the Vehicle Settings menu in the Infotainment system Infotainment system controls and displays The following applies when SAFEL...

Page 102: ...ked using the central locking button in the vehicle interior Response when locking the vehicle with a second vehicle key Keyless Access the vehicle key located inside the vehicle will be blocked from...

Page 103: ...tarting and stopping the engine Anti theft alarm Depending on the vehicle equipment level the vehicle may have an anti theft alarm The anti theft alarm is activated automatically when the vehicle is l...

Page 104: ...m and anti tow alarm Close the stowage compartments in the roof console so that the sensors can function Close the windows glass roof doors and boot lid Press the locking button once The interior moni...

Page 105: ...ation on the followingsubjects Opening and closing the boot lid Opening and closing the boot lid electrically Unlocking the boot lid manually Troubleshooting The boot lid is locked and unlocked at the...

Page 106: ...is a carrier and items attached to it The boot lid may open suddenly while the vehicle is in motion if it is unlocked WARNING If heavy snow or heavy items are located on the boot lid the additional w...

Page 107: ...l the boot lid downwards by one of the handle recesses in the interior trim Fig 62 with sufficient momentum so that it engages in the lock When the doors are locked the boot lid is locked as well The...

Page 108: ...will then open Closing the boot lid electrically Press the button in the open boot lid Fig 63 OR with the ignition switched on pull the button in the driver door upwards until the boot lid is closed...

Page 109: ...e stored The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening angle has been stored Resetting and storing the opening angle The opening angle must be reset...

Page 110: ...lid is blocked by an obstacle The boot lid can be moved by hand You will need to use increased force for this The drive switches off automatically in order to prevent overheating if the boot lid is o...

Page 111: ...le using the vehicle key when the ignition is switched off Press and hold the locking or unlocking button on the vehicle key In vehicles with keyless locking and starting system Keyless Access place y...

Page 112: ...touch opening and closing is activated for all electric windows Some settings can be saved in the user accounts for personalisation and therefore change automatically when the user account is changed...

Page 113: ...ndows and doors Pull up the button for the respective window and hold it in this position for several seconds Release the button then pull it up again and hold it in this position The one touch functi...

Page 114: ...second position Stopping one stop function of the opening or closing procedure push button or again WARNING Careless or unsupervised use of the glass roof can cause serious injuries Open and close th...

Page 115: ...n signals will flash once as confirmation that all the windows and the glass roof have been closed Make settings for operation of the glass roof in the Vehicle settings menu in the Infotainment system...

Page 116: ...ll back function is also activated if you use the convenience closing function on the vehicle key to close the windows and the glass roof Troubleshooting Glass roof does not close The glass roof works...

Page 117: ...he vehicle is in motion Never adjust the steering wheel when the vehicle is in motion If you determine that a readjustment is necessary when driving stop the vehicle safely and adjust the steering whe...

Page 118: ...vel with the backrest tilted far forwards When a front airbag is triggered it could force the seat backrest backwards and injure vehicle occupants on the rear seats Adopt and maintain the greatest pos...

Page 119: ...sult of high surface temperatures particularly in summer NOTICE Sharp edges can damage the seats Do not touch the seats with sharp edged objects Sharp edged objects such as zips rivets on clothing or...

Page 120: ...wards Fig 70 Front passenger seat folding backrest forwards First read and observe the introductoryinformation and safety warnings Introduction The front passenger seat backrest can be folded forwards...

Page 121: ...e switched off and the PASSENGER AIR BAG indicator lamp must be lit for as long as the front passenger seat backrest is folded forwards When folding forwards and backwards keep all hands fingers feet...

Page 122: ...ed or may ignite unnoticed This can cause serious burns and vehicle damage Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat Before closing...

Page 123: ...ackrest release button First read and observe the introductoryinformation and safety warnings Introduction The rear seat backrest is split Each part of the rear seat backrest can be folded down indivi...

Page 124: ...or driving manoeuvre or during accidents Adults and children must not use seats if the corresponding backrest is folded forwards or is not engaged securely into place NOTICE Damage to the vehicle or...

Page 125: ...eases the risk of serious or fatal injuries in the event of an accident or sudden driving or braking manoeuvre If a seat is occupied the head restraint for that seat must be fitted and adjusted correc...

Page 126: ...ting the height of the front head restraint Press the button Fig 72 or Fig 73 if necessary and slide the head restraint up or down in the direction of the arrow The head restraint must click securely...

Page 127: ...position can be assumed Removing the rear head restraints Release the rear bench seat backrest and fold the backrest forwards Push the head restraint all the way up Press button Fig 75 on the head res...

Page 128: ...pull the loop in the direction of the arrow Fig 77 To fold it back fold the centre armrest upwards in the opposite direction of the arrow Fig 77 and push it into the backrest as far as it will go WARN...

Page 129: ...ight turn signal Left turn signal Return the turn signal and main beam lever to the basic position in order to switch off the turn signal Go to a qualified workshop if the acoustic signal does not sou...

Page 130: ...In an emergency Some settings can be stored in the user accounts of the personalisation function and therefore change when the user account changes Personalisation Vehicle lighting Switching lights on...

Page 131: ...on or off manually WARNING Accidents and serious injuries can occur if the road is not sufficiently illuminated and other road users have difficulty seeing the vehicle or cannot see it at all The ligh...

Page 132: ...lights light up with the side lights parts of the tail light clusters the number plate lighting and the buttons in the centre console and the dash panel The daytime running lights also switch on when...

Page 133: ...lighting and change the appropriate bulb as required Changing bulbs If the problem persists go to a qualified workshop Does not apply in China and Japan trailer turn signals indicator lamp The indicat...

Page 134: ...e main beam headlights can lead to accidents and serious injuries as the main beam headlights could distract and dazzle other road users Main beam control The main beam control automatically dips the...

Page 135: ...roads with a central barrier where the driver can see clearly over the central barrier e g truck drivers In fog snow or heavy rain In conditions with swirled up dust and sand If the windscreen is dam...

Page 136: ...the steering column turn signal and main beam lever Switching on parking light on one side of the vehicle When the parking lights are switched on the headlight with side light and parts of the tail li...

Page 137: ...ht if possible The illumination time of the parking light on one side is generally twice as long as for continuous parking light on both sides of the vehicle Coming Home and Leaving Home function orie...

Page 138: ...nlock the vehicle when the light switch is in position and the rain light sensor detects that it is dark Deactivating the Leaving Home function Automatically after the switch off delay OR lock the veh...

Page 139: ...s occupied and the luggage compartment is fully loaded Towing a trailer with maximum drawbar load Trailer towing Dynamic headlight range control The headlight range cannot be adjusted manually if the...

Page 140: ...the Infotainment system in the Vehicle settings menu Infotainment system controls and displays The brightness setting is automatically adjusted to the changing light conditions in the vehicle When th...

Page 141: ...he vehicle key is removed from the ignition lock This prevents the 12 volt vehicle battery from discharging Some settings can be stored in the user accounts of the personalisation function and therefo...

Page 142: ...light sensor Interval wipe for the rear window The wiper will wipe the window approximately every six seconds Pushing the lever activates the wash and wipe system for cleaning the rear window WARNING...

Page 143: ...the vehicle in cold weather it may be helpful to leave the front windscreen wipers in the service position to make it easier to loosen the wiper blades Wiper blades Wiper function Automatic activatio...

Page 144: ...sing the switch in the wiper lever Fig 85 Switch to the right high sensitivity Switch to the left low sensitivity WARNING The rain light sensor cannot always adequately detect all precipitation and ac...

Page 145: ...nsor to become less sensitive and react too slowly or prevent it from reacting at all Clean the sensitive surface of the rain light sensor Caring for and cleaning the vehicle exterior at regular inter...

Page 146: ...NG If you estimate the distance from traffic behind you incorrectly you can cause accidents and serious injuries Curved mirrors convex or aspheric enlarge the field of vision and can make objects in t...

Page 147: ...ing unless instructed to do so by a doctor Seek medical assistance immediately NOTICE If the glass of an automatic anti dazzle mirror is broken electrolyte fluid can leak from the mirror This fluid co...

Page 148: ...tions e g when reverse gear is engaged Manual anti dazzle interior mirror Basic position the lever on the lower part of the mirror is pointing towards the windscreen Pull the lever to the back to use...

Page 149: ...nd exterior mirror Turn the rotary knob to position Adjust the left hand exterior mirror The right hand exterior mirror will be adjusted at the same time synchronously Correct the settings for the rig...

Page 150: ...that no fingers are caught between the exterior mirror and the mirror base when the exterior mirrors are moved NOTICE Always fold in exterior mirrors before using an automatic car wash Do not fold el...

Page 151: ...pen the cover Fig 89 the lamp Fig 89 lights up WARNING Driving with the sun visors folded down and the sun blinds pulled out can reduce your view of the road Sun visors and sun blinds should always be...

Page 152: ...river door and front passenger door are not opened Roll back function of the sun blind The roll back function can reduce the risk of crush injury when closing the sun blind The glass roof or sun blind...

Page 153: ...atronic heat cool and dehumidify the air It works most effectively when the windows and the glass roof are closed If heat has built up in the vehicle interior ventilating the vehicle can speed up the...

Page 154: ...amaged or rendered useless by the air flowing out of the vents Never leave food medicines or other temperature sensitive objects in front of the vents NOTICE If the air conditioning system is not work...

Page 155: ...dscreen heating Touch the function button to switch cooling mode air distribution and the blower on and off via the Infotainment system Touch the Presettings function button to set the automatic mode...

Page 156: ...ing system turn the left rotary control to position Air recirculation mode is switched on automatically Climatronic press the button Air recirculation mode is switched on automatically and the air dis...

Page 157: ...r body and the footwell air distribution to the windscreen and the footwell air distribution to the windscreen Defrost function Manual air conditioning system turn the right rotary knob to position Fi...

Page 158: ...ual air recirculation mode Press the button in the air conditioning block to switch manual air recirculation mode on or off OR touch the function button in the air conditioning settings in the Infotai...

Page 159: ...m evaporator and the dust and pollen filter with pollution filter insert producing a lasting unpleasant odour When reversing the vehicle or when the wash and wipe system is being used the air recircul...

Page 160: ...a long time to heal or may never heal fully Please consult a doctor if you have questions about your own state of health Anyone with reduced sensitivity to pain or temperature should never use the sea...

Page 161: ...function button to link the steering wheel heating with the seat heating Press the button to switch the steering wheel heating on or off together with the seat heating Selecting a temperature setting...

Page 162: ...t to allow air to flow through the vehicle from the front to the rear Press the button or turn the rotary knob to position in order to switch on the defrost function The wrong unit of temperature is s...

Page 163: ...uel tank and can be operated when the vehicle is stationary with the ignition switched off The auxiliary ventilation system is powered by the 12 volt vehicle battery Auxiliary heater exhaust system Th...

Page 164: ...ats the vehicle interior to at least 22 The auxiliary heater will not switch on if the 12 volt vehicle battery is low or the fuel tank is empty Switching off the auxiliary heater manually Press the im...

Page 165: ...matically after a short time Programming the auxiliary heater and ventilation First read and observe the introductoryinformation and safety warnings Introduction Opening the Auxiliary heater menu The...

Page 166: ...ature Press the Running time function button under Adjust in order to select the running time when the auxiliary heater is switched on using the immediate heat button or remote control Checking progra...

Page 167: ...arly red or greenSwitch on or switch off signal has not been received Move closer to the vehicle Lit up or flashing orangeThe button cell battery in the remote control is weak Replace the button cell...

Page 168: ...batteries that are larger than 20 mm out of the reach of children Call for medical help immediately you suspect that someone has swallowed a battery NOTICE The remote control contains electronic compo...

Page 169: ...tened in the footwell so that they do not slip WARNING Objects in the driver footwell can interfere with pedal operation This can lead to loss of control of the vehicle and increase the risk of seriou...

Page 170: ...the Tiptronic position for this Changing gear using Tiptronic No recommended gear is indicated if the most suitable gear is already selected The currently selected gear is displayed Information on cle...

Page 171: ...cceleration and braking Keeping a sufficient distance from the vehicle in front will help you to think ahead when driving With a gear engaged allow the vehicle to come to a halt by itself to make use...

Page 172: ...Fig 97 Plan journeys economically and combine short journeys Carry out regular maintenance Regular maintenance is an essential prerequisite for economical driving and increases the service life of th...

Page 173: ...road and traffic conditions Inform yourself about other ways of protecting the environment Think Blue is the global Volkswagen trademark for sustainability and environmental compatibility Your Volksw...

Page 174: ...head when driving Gear change indicator Adapt your speed Economical driving style Fuel consumption The display shows the average fuel consumption Since start in l 100 km A blue border symbolises an ef...

Page 175: ...igher speed Please ensure that no following vehicle and no other road user is put at risk as a result of this action A layer of salt that accumulates on the discs and pads will reduce the braking effe...

Page 176: ...nt reduce speed and change to a lower gear with manual gearboxes or in Tiptronic mode with the automatic gearbox This will make use of the engine braking effect and relieve the load on the brakes Non...

Page 177: ...e observe the information concerning the roof carrier Roof carrier WARNING Moving loads can severely impair the vehicle s stability and driving safety which could cause accidents and serious injuries...

Page 178: ...st do the following to reduce the amount of poisonous exhaust fumes that could enter into the vehicle Close all windows and the glass roof Switch off the air recirculation mode of the heating and fres...

Page 179: ...o bed in together During the first few operating hours the engine has higher internal friction than it does later Do not depress the accelerator fully Do not drive the vehicle at more than 2 3 of the...

Page 180: ...s NOTICE Volkswagen is not responsible for any vehicle damage caused by low quality fuel inadequate servicing work or non availability of Genuine Parts Volkswagen cannot be held responsible if the veh...

Page 181: ...l tone may also be given The warning is a reminder that the ignition must be switched off before leaving the vehicle WARNING Improper or unsupervised use of the vehicle keys can cause accidents or ser...

Page 182: ...on of the centre console starter button for starting the engine The starter button is used to start the vehicle Press Drive The vehicle can be activated only if there is a valid vehicle key in the veh...

Page 183: ...instrument cluster display After this time the engine cannot be re started without a valid vehicle key in the vehicle interior WARNING Unintentional vehicle movements can cause serious injury Do not d...

Page 184: ...ust be a valid vehicle key in the vehicle before the engine can be started If the engine does not start immediately switch off the starter and try again after about a minute Vehicles with starter butt...

Page 185: ...you attempt to start the engine while the vehicle is in motion or if the engine is started again immediately after it has been switched off When the engine is cold avoid high engine speeds driving at...

Page 186: ...the engine cannot be switched off carry out the emergency switch off procedure Engine cannot be switched off Follow the instructions in the instrument cluster Instrument cluster Ignition warning In o...

Page 187: ...to avoid damage to the engine allow the engine to run in neutral position for approximately 2 minutes before switching it off After the engine is switched off the radiator fan in the engine compartmen...

Page 188: ...The engine speed limitation will be cancelled again in the following cases Engine is no longer in a critical temperature range Foot is taken off the accelerator together with engine speed limitation d...

Page 189: ...ged it is possible that the vehicle key will not be recognised In this case you will need to perform an emergency start Depress and hold the brake pedal Hold the vehicle key to the right of the steeri...

Page 190: ...Indicator lamps If the indicator lamp lights up the start stop system is available and automatic engine stop is active If the indicator lamp lights up the start stop system is not available or the st...

Page 191: ...ch off subsequently e g after switching off the defrost function Conditions for an automatic restart The engine can start automatically under the following conditions If the temperature inside the veh...

Page 192: ...aptive cruise control ACC is activated the dual clutch gearbox DSG can switch to coasting mode In the following instances the engine will restart when the Adaptive Cruise Control ACC is active If the...

Page 193: ...cted on vehicles with driving profile selection Driving profile selection and 4MOTION Active Control Always deactivate the start stop system manually when driving through water Troubleshooting Engine...

Page 194: ...e the gear lever to the neutral position and push down Push the gear lever fully to the left and then to the front into the reverse gear position Fig 103 or Fig 104 Release the clutch to engage Shifti...

Page 195: ...are too low can lead to a loss of control over the vehicle with accidents and serious injuries as a consequence NOTICE Serious damage to the clutch and gearbox could occur if the gear lever of the man...

Page 196: ...tch technology to change gear automatically It uses a dual clutch and two gear train halves to enable very fast gear changes with no loss of torque The DSG dual clutch gearbox thus combines the perfor...

Page 197: ...f Troubleshooting The gearbox must then be checked as soon as possible by a qualified workshop DSG dual clutch gearbox selecting a gear Fig 105 Left hand drive vehicles selector lever for dual clutch...

Page 198: ...o works in the Tiptronic gate Changing gear using Tiptronic Selector lever lock P N To release the selector lever lock switch on the ignition and depress the brake pedal Then press the lock button in...

Page 199: ...tion Never leave the vehicle in selector lever position N The vehicle will roll downhill irrespective of whether or not the engine is running NOTICE If the electronic parking brake is not switched on...

Page 200: ...necessary to press the lock button on the selector lever Operating Tiptronic with the paddles Pull the right paddle Fig 107 towards the steering wheel to change up a gear Pull the left paddle towards...

Page 201: ...ectronic parking brake Do not release the brake pedal or switch off the electronic parking brake until you are about to pull away Coasting with DSG dual clutch gearbox In coasting mode the momentum of...

Page 202: ...kidding particularly on slippery roads This can cause you to lose control of the vehicle which can lead to accidents and serious injuries Always adjust your driving style in accordance with the flow o...

Page 203: ...Electronic parking brake Electronic parking brake Driving off is prevented by the lock button The indicator lamp flashes green The lock button in the selector lever is not engaged Engage the selector...

Page 204: ...12 volt vehicle battery is flat and the vehicle has to be towed the selector lever lock must be released manually Seek expert assistance for this The manual release mechanism is located under the cove...

Page 205: ...ay no longer be able to select reverse gear In all cases you should have the DSG dual clutch gearbox checked by a qualified workshop immediately Vehicle does not move even though position is engaged I...

Page 206: ...automatically deactivated as long as downhill speed control is active Activating downhill speed control automatically If the downhill gradient is greater than approximately 6 AND if the selector leve...

Page 207: ...steering system only needs an energy supply while steering In vehicles with driving profile selection the selected driving profile can affect the behaviour of the power steering Driving profile select...

Page 208: ...n country roads or on the motorway the progressive steering provides a more sporty direct steering response and a dynamic feel WARNING If the power steering is not working the steering wheel is diffic...

Page 209: ...ndicator lamp flashes yellow Turn the steering wheel back and forth Switch the ignition off and then on again Observe the messages on the instrument cluster display Do not continue your journey if the...

Page 210: ...options available depend on the type of drive Vehicles with front wheel drive have onroad driving profiles while vehicles with all wheel drive have additional offroad driving profiles Setting a drivi...

Page 211: ...110 All wheel drive turn the control for 4MOTION Active Control until the LED next to the desired driving profile lights up Fig 111 Front wheel drive to change driving profiles press the driving profi...

Page 212: ...Eco Comfort Normal Sport and Individual driving profiles Offroad the Offroad driving profile makes it easier to control the throttle when driving offroad The engine brake is always available and gears...

Page 213: ...ually adapting a driving profile First read and observe the introductoryinformation and safety warnings Introduction Selecting the Individual driving profile Switch on the ignition Switch on the Infot...

Page 214: ...the Vehicle function button Touch the Selection function button Touch the Offroad function button Selecting instruments and setting units The Infotainment system displays various instruments Fig 112...

Page 215: ...r Alpine terrain steering angle display altimeter compass Offroad driving situations Introduction This chapter contains information on the followingsubjects Safety instructions for offroad driving Exp...

Page 216: ...e seat belts Seat belts Check distance to steering wheel and adjust Steering wheel Always wear suitable well fitting shoes that provide good grip for your feet when operating the pedals Safety instruc...

Page 217: ...f an accident vehicle occupants not wearing seat belts are subjected to a considerably higher risk of fatal injury than those wearing seat belts The vehicle has a higher centre of gravity and is more...

Page 218: ...l system when driving offroad WARNING The area monitoring system Front Assist was developed for use on surfaced roads only The area monitoring system is not suitable for use offroad and may even be ha...

Page 219: ...item on the vehicle underbody Angle of gradientThe number of metres in height gained over a distance of 100 m is given as a percentage or degree Fig 113 Indication of gradient that the vehicle can dr...

Page 220: ...and correct if necessary This includes the temporary spare wheel if present Check engine oil level and refill engine oil as necessary The engine will be supplied with engine oil when it is driven on...

Page 221: ...eam of at least two offroad vehicles Unexpected situations can always occur We recommend that you carry equipment you can use for calling for help Stop your vehicle when you reach difficult sections a...

Page 222: ...g offroad Water compass maps and torch with spare batteries Winch tow bar or rope with sufficient strength Mobile telephone shovel blankets and rubber boots Electrical air compressor for connection to...

Page 223: ...e to drive around a rock drive carefully onto the rock with one front wheel and drive over it slowly NOTICE You should never drive straight over large obstacles e g boulders or tree stumps or drive ov...

Page 224: ...cle electrics could sustain severe damage When driving through water always select a section where the ground is solid and where the depth of the water does not exceed the maximum permitted fording de...

Page 225: ...any circumstances reduce the tyre pressure to drive through sand If the tyre pressure has been reduced for driving through sand the correct tyre pressure must always be restored before driving on Dri...

Page 226: ...ficient throttle increases the probability of stalling the engine Never attempt to stop or turn on a slope Avoid allowing the engine to stall Do not change gear or engage the clutch when climbing a sl...

Page 227: ...tip over or slide away sideways If the engine stops or if you cannot drive on for any reason stop the vehicle and depress the brake pedal Start the engine again Select reverse gear release the brake...

Page 228: ...lows The wheels on the higher side of the vehicle must never drive over bumps for example rocks tree trunks or other obstacles If the vehicle threatens to tip over steer immediately into the fall line...

Page 229: ...e vehicle could then tip over or roll over and roll down the hill To avoid this always leave the vehicle carefully on the side that is facing uphill Fig 116 When getting out the vehicle make sure that...

Page 230: ...els just start to spin Immediately select first gear and drive forwards until the wheels start to spin again Repeat driving back and forth until you have enough momentum to free yourself Switch the TC...

Page 231: ...cting engine operation In the engine compartment Deselecting the Offroad driving profile Setting a driving profile Switch on TCS again Brake support systems WARNING Objects caught underneath the vehic...

Page 232: ...peed limiter Shown small or grey speed limiter not active Shown large or white speed limiter active Driving downhill Driving downhill may cause the set speed to be exceeded Apply the foot brake to slo...

Page 233: ...speed The green indicator lamp Setting the speed You can adjust the stored speed 1 km h 1 mph 1 km h 1 mph 10 km h 5 mph 10 km h 5 mph To continuously adjust the stored speed press and hold the butto...

Page 234: ...ntains a speed selected by the driver If the vehicle approaches a vehicle in front the ACC automatically adapts the speed so that a distance you have selected is maintained Speed range ACC controls th...

Page 235: ...bstitute for the full concentration of the driver Adapt your speed and distance from the vehicles ahead to suit visibility weather road and traffic conditions Never use the ACC in poor visibility on s...

Page 236: ...es Press the button Press the button or briefly press the accelerator The vehicle is stationary for longer than approximately three minutes A vehicle door is opened The ignition is switched off Avoidi...

Page 237: ...riving in heavy rain snow or heavy spray Driving through tunnels Driving through road works Driving on twisting roads e g mountain roads Driving offroad Driving in multi storey car parks Driving on ro...

Page 238: ...le turns off the road or changes lane the ACC will not react to the stationary vehicle Fig 120 Bends The radar sensor always measures straight ahead For this reason vehicles may be incorrectly detecte...

Page 239: ...ving faster than the limit The following indicator lamps light up depending on the driving situation ACC regulating No vehicle has been detected ahead Vehicle detected ahead white Interrupting control...

Page 240: ...e start of control operation in the vehicle settings of the Infotainment system Vehicle settings menu If ACC is not regulating the set distance and vehicle are not highlighted on the instrument cluste...

Page 241: ...ges Personalisation Troubleshooting First read and observe the introductoryinformation and safety warnings Introduction ACC not available The indicator lamp lights up yellow The radar sensor is dirty...

Page 242: ...ngsubjects Warning levels and braking intervention Limits of Front Assist Pedestrian Monitoring Operating the area monitoring system Front Assist Troubleshooting The area monitoring system Front Assis...

Page 243: ...affic conditions Front Assist cannot prevent accidents and serious injuries on its own Front Assist can issue unnecessary warnings and carry out unwanted braking interventions in certain complex drivi...

Page 244: ...aking force and help prevent a collision The braking intervention takes place only for as long as the brake pedal is pressed hard Speed range around 5 km h 3 mph to 250 km h 155 mph City Emergency Bra...

Page 245: ...s switched off manually If ESC is taking corrective action If the radar sensor is dirty or covered If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connect...

Page 246: ...Never let the extra convenience afforded by the Pedestrian Monitoring system tempt you into taking any safety risks when driving The driver is always responsible for braking in time If Pedestrian Moni...

Page 247: ...hanges Personalisation Troubleshooting First read and observe the introductoryinformation and safety warnings Introduction Front Assist is not available the radar sensor does not have sufficient visib...

Page 248: ...ts Use the lane keeping system only on motorways and good main roads The system is not active under the following conditions The lane keeping system has not detected any lane markings WARNING The inte...

Page 249: ...d off Using the button for the driver assist systems select the corresponding menu option Button for driver assist systems OR in the Driver assistance menu in the Infotainment system Vehicle settings...

Page 250: ...ient to keep the vehicle in its lane If the system can no longer detect a lane during a significant steering intervention If there is a system fault the lane keeping system can deactivate itself autom...

Page 251: ...systems Button for driver assist systems Technical requirements for using Traffic Jam Assist The lane keeping system is switched on and active together with adaptive lane guidance Driving with the la...

Page 252: ...ic Jam Assist does not react to persons animals or vehicles crossing or approaching in the same lane If the speed reduction achieved by Traffic Jam Assist is insufficient brake the vehicle immediately...

Page 253: ...the vehicle performs slight snaking movements within its lane to warn other road users The hazard warning lights can be deactivated by pressing the accelerator or brake by making a steering interventi...

Page 254: ...itor Introduction This chapter contains information on the followingsubjects Driving with the Blind Spot Monitor Troubleshooting Radar sensors monitor the area behind the vehicle The system measures t...

Page 255: ...system It may be hard to see the indicator lamp in the exterior mirror in direct sunlight Some settings can be saved in the user accounts of the personalisation function and can therefore change autom...

Page 256: ...corresponding display in the exterior mirror Automatic deactivation The radar sensors for the Blind Spot Monitor will switch off automatically if for example the system detects that a radar sensor is...

Page 257: ...e rear bumper Other vehicle paints can restrict the function of the system or cause faults Tinting foils have been retrofitted on the side windows Parking and manoeuvring Parking Stopping and parking...

Page 258: ...icle key from the ignition if the vehicle is in motion The steering lock may be activated and you will no longer be able to steer or control the vehicle Never leave children or people requiring assist...

Page 259: ...utton Fig 125 and the red indicator lamp in the instrument cluster light up the electronic parking brake is switched on Release the button Switching off Switch on the ignition The indicator lamp in th...

Page 260: ...r Parking Ensure that the electronic parking brake is switched on before you leave the vehicle and the indicator lamp in the instrument cluster lights up red after you switch off the ignition Troubles...

Page 261: ...o Hold function can be switched on when the driver door is closed and the engine has been started Press the button The indicator lamp in the button Fig 126 arrow lights up yellow The Auto Hold functio...

Page 262: ...or make sure that the indicator lamp in the instrument cluster displaylights upred The electronic parking brake is switched on WARNING The intelligent Auto Hold function cannot overcome the laws of ph...

Page 263: ...s of physics and functions only within the limits of the system Never let the extra convenience afforded by the parking systems tempt you into taking any risks when driving The parking systems cannot...

Page 264: ...rom an obstacle by means of sensors in the front and rear areas of the vehicle If there is an obstacle in the detection range of the sensors the system indicates this on the Infotainment system and by...

Page 265: ...ic activation is possible under the following conditions Press the button Switch the ignition off and then back on again Manoeuvre braking If the vehicle is equipped with manoeuvre braking the manoeuv...

Page 266: ...nformation and safety warnings Introduction The system is not responding as expected The sensors are dirty Caring for and cleaning the vehicle exterior The sensor visibility may be impaired by dirt an...

Page 267: ...system back on again once you have rectified the cause of the problem If the system still fails to respond as expected have the system checked by a qualified workshop or your Volkswagen dealership Re...

Page 268: ...amera system You can make settings by means of the function buttons when the rear view camera system is switched on Some setting options depend on the vehicle equipment xClose current display Adjust d...

Page 269: ...le so that the lateral lines lead into the selected parking space The lines must correspond to the lateral boundary lines of the parking space Stop when the horizontal line reaches the rear boundary T...

Page 270: ...pected have the system checked by a qualified workshop Park Assist Introduction This chapter contains information on the followingsubjects Prerequisites Looking for a parking space Driving into a park...

Page 271: ...2 mph Maximum speed 7 km h 4 mph An automatic braking intervention can take place when driving into a parking space No trailer is connected electrically with the factory fitted towing bracket Notes on...

Page 272: ...play Driving into a parking space If you want Park Assist to search for a parking space on the opposite side of the road operate the turn signal for the corresponding side Changing parking mode If Par...

Page 273: ...n The prerequisites for parking space selection must be met Prerequisites and the vehicle must be stationary Let go of the steering wheel Select reverse gear when a reverse arrow appears on the instru...

Page 274: ...ight in which you would like to drive out of the parking space Select reverse gear Release the steering wheel when the following message is shown Steer intervention active Monitor vehicle area Acceler...

Page 275: ...sources e g rough tarmac surface or cobblestones No sensor visibility error message system switches itself off Park Assist is switched off if a sensor fails Clean the sensors or remove stickers or ac...

Page 276: ...ng intervention occurs Rear Traffic Alert Fig 133 Illustration of Rear Traffic Alert monitored area around the vehicle leaving the parking space Fig 134 Display in the Infotainment system Rear Traffic...

Page 277: ...onds after vehicle standstill has been detected After automatic braking intervention is activated to prevent damage to the vehicle the system requires approximately ten seconds before it can activate...

Page 278: ...ke pressure Apply the necessary pressure to the brake pedal consistently If necessary steer the vehicle while the brake pedal is depressed Electronic Stability Control ESC ESC helps to reduce the risk...

Page 279: ...ke pressure provided by the system WARNING The intelligent technology used in brake support systems cannot overcome the laws of physics and functions only within the limits of the systems Driving fast...

Page 280: ...ctiveness of ESC WARNING Driving without the brake servo can considerably increase the braking distance and thus cause accidents and serious injuries Never switch the engine or ignition off while the...

Page 281: ...wheels have different types of tyres Any differences in the rolling radius of the tyres can cause the system to reduce engine power unexpectedly WARNING If the brake system warning lamp lights up toge...

Page 282: ...and can also lead to loss of control of the vehicle Do not stow any pets or any hard heavy or sharp objects in the vehicle s open stowage compartments on the dash panel on the luggage compartment cove...

Page 283: ...ld temperatures could damage them or render them unusable Objects stored in the vehicle that are made from transparent materials such as glasses magnifying glasses or transparent suction cups on the w...

Page 284: ...le models the stowage compartment on the front passenger side contains apertures Small items could fall through the apertures and become trapped behind the trim This could cause unusual noises and dam...

Page 285: ...safety warnings Introduction To open press the button in the drawer grip and open the drawer To close push the drawer under the front seat until it clicks into place WARNING If the drawer is left open...

Page 286: ...rs Introduction This chapter contains information on the followingsubjects Drink holder in the rear centre armrest Bottle holders Bottle holders for bottles up to a maximum volume of 1 5 l are located...

Page 287: ...rs can be removed for cleaning purposes Drink holder in the rear centre armrest Fig 138 In the rear centre armrest drink holder First read and observe the introductoryinformation and safety warnings I...

Page 288: ...Open the removable ashtray and empty the cooled ashes into a suitable waste container Once it has been emptied place the removable ashtray back into the drink holder from above WARNING Improper use of...

Page 289: ...ill work only when the ignition is switched on WARNING Improper use of the sockets and electrical accessories can cause fires and severe injuries Never leave children unsupervised in the vehicle Socke...

Page 290: ...tainment system and vehicle electronics Electrical sockets in the vehicle Fig 141 In the front part of the centre console and in the rear centre console 12 volt socket with hinged flap or 12 volt sock...

Page 291: ...row Pull off the connector Fig 142 in the direction of the arrow and place the disconnected the electrical cable to one side Unscrew handwheel Fig 142 in direction of arrow Lift out the subwoofer care...

Page 292: ...Mobile online services Volkswagen Car Net Introduction This chapter contains information on the followingsubjects Legal requirements Deactivating Car Net services Service impairment or interruption Ap...

Page 293: ...nsfer data If your current location is in an area with no or insufficient mobile communications and GPS reception This can also include tunnels streets with tall buildings garages multi storey car par...

Page 294: ...the meaning of data protection law to inform each driver that the vehicle can transmit and receive data online This also applies if you sell or lend your vehicle Failure to observe this obligation to...

Page 295: ...op you may find that the service technicians have deactivated individual or all services for the duration of the workshop visit The services will be available again once the work is complete Please co...

Page 296: ...re Volkswagen Car Net services are not available Apps First read and observe the introductoryinformation and safety warnings Introduction The Volkswagen Car Net app can execute Volkswagen Car Net serv...

Page 297: ...truck by an airbag when activated and then flung through the vehicle interior Please observe the following rules to reduce the risk of accidents Always stow all objects in the vehicle securely Small a...

Page 298: ...gently Avoid sudden braking and driving manoeuvres Brake earlier than in normal driving NOTICE Objects rubbing against the rear windows may damage or destroy the heating wires or depending on the veh...

Page 299: ...either loosely or in bags Do not transport animals on the luggage compartment cover NOTICE To prevent damage to the luggage compartment cover do not load the luggage compartment to such a height that...

Page 300: ...rtment opening the luggage compartment floor Fig 150 In the luggage compartment lowering the luggage compartment floor Opening the luggage compartment floor Grip the recessed handle in the luggage com...

Page 301: ...artment which can be used to secure loose items and luggage with the help of lashing retaining or securing straps WARNING Unsuitable or damaged lashing retaining or securing straps could tear in the e...

Page 302: ...ems are available from qualified workshops Volkswagen recommends using a Volkswagen dealership for this purpose Bag hooks Fig 152 In the luggage compartment bag hook Bag hooks may be located on the le...

Page 303: ...e centre armrest forwards Seat functions Opening the load through hatch from the vehicle interior pull the release lever in the direction of the arrow Fig 153 and fold the cover of the load through ha...

Page 304: ...f carriers Notes on use Depending on the model the vehicle may be designed for fitting a roof carrier Roof carriers can be used to transport bulky items on the roof of the vehicle If you are unsure wh...

Page 305: ...taching the roof bars and load carrier Mount roof bars to the roof railing according to the installation instructions provided Once you have fitted the roof bars you can then secure the respective car...

Page 306: ...on instructions Distributing the load Distribute the load evenly and secure it correctly WARNING Accidents and significant vehicle damage can occur if the maximum permitted roof load is exceeded Never...

Page 307: ...ation on the followingsubjects Technical requirements Fitting the removable ball head Removing the ball head Notes on towing a trailer Loading the trailer Driving with a trailer Trailer stabilisation...

Page 308: ...the braking distance This can lead to accidents Always secure loads properly using suitable and undamaged lashing retaining or securing straps Always adapt your speed and driving style to suit visibi...

Page 309: ...ing other vehicles For this reason the removed ball head of a retrofitted towing bracket should be kept in the vehicle at all times Technical requirements First read and observe the introductoryinform...

Page 310: ...e lights 100 watts All tail lights 42 watts Rear fog light 42 watts Australia All brake lights 108 watts Turn signal per side 54 watts All side lights 100 watts All tail lights 54 watts Rear fog light...

Page 311: ...er to the trailer Towing a trailer places additional demands on the vehicle Volkswagen recommends additional services between the normal inspection intervals if the vehicle is used frequently for towi...

Page 312: ...nk If all these conditions are met continue with Step 4 If conditions are not met continue with Step 3 Step 3 pre tensioning the ball head If the ball head is not pre tensioned pre tension the ball he...

Page 313: ...NG Improper use of the towing bracket can cause injuries and accidents t diameter of the ball Fig 155 is less than 49 mm do not use the towing bracket injuries been pre tensioned When the ball head is...

Page 314: ...e locking lever and insert the key into the lock e key anti clockwise until the part of the key with the hole is at the top with your hand and at the same time press the locking lever down as far as i...

Page 315: ...cal connection between the towing vehicle and the trailer When the vehicle electrically detects a trailer the consumers in the trailer are supplied with an electrical voltage via the electrical connec...

Page 316: ...LED tail light clusters For technical reasons trailers with LED tail light clusters cannot be integrated into the anti theft alarm system When the vehicle is locked the alarm is not triggered as soon...

Page 317: ...ven on the data plate of the towing bracket are for certification purposes only The correct values for your specific model which may be lower than these figures are given in the vehicle registration d...

Page 318: ...y slide can severely impair stability and driving safety which can cause accidents and severe injuries secure loads using suitable and undamaged lashing retaining or securing straps Driving with a tra...

Page 319: ...off on a hill When towing a trailer pull off on slopes as follows once to switch off the electronic parking brake Electronic parking brake ly Manual gearbox selecting a gear or selector lever positio...

Page 320: ...tion of the trailer using counter steering assistance Requirements for trailer stabilisation fitted or a compatible towing bracket has been retrofitted or in the instrument cluster is not lit up trail...

Page 321: ...d safety warnings Introduction Volkswagen recommends having the towing bracket retrofitted by a qualified workshop The cooling system may need to be modified or heat shields may need to be fitted Volk...

Page 322: ...n of the trailer WARNING The trailer can become detached from the towing vehicle if the towing bracket is unsuitable or incorrectly fitted This can cause serious accidents and fatal injuries Use only...

Page 323: ...rvice fluids that escape or are spilled and dispose of them correctly The tank flap cannot be opened manually Seek expert assistance in an emergency Fuel types and refuelling Introduction This chapter...

Page 324: ...ne failure Petrol First read and observe the introductoryinformation and safety warnings Introduction Fill vehicles with a petrol engine only with unleaded petrol or petrol with a maximum ethanol cont...

Page 325: ...haviour is offered Information is available from your Volkswagen dealership qualified workshops and filling stations in the respective country Diesel vehicles are equipped with a filter preheater syst...

Page 326: ...ue Refuelling Fig 158 Behind the tank flap tank cap First read and observe the introductoryinformation and safety warnings Introduction See the section on technical data for information on filling cap...

Page 327: ...leshooting WARNING Engine emissions contain carbon monoxide which can cause people to lose consciousness It can also cause death WARNING The components of the exhaust system become very hot This can c...

Page 328: ...rritant and corrosive fluid that can damage the skin eyes and respiratory organs upon contact instructions it is not to be expected that a user will come into contact with AdBlue other containers 15 m...

Page 329: ...lap tank cap for AdBlue Fig 160 Behind the tank flap refilling AdBlue with the refill bottle or filler nozzle First read and observe the introductoryinformation and safety warnings Introduction Key to...

Page 330: ...the much higher filling speed The handle of the filler nozzle must point down during refilling in order to guarantee optimum filling Do not continue filling because the AdBlue tank can be damaged by...

Page 331: ...ulate filter First read and observe the introductoryinformation and safety warnings Introduction Function Fuel standards Refuelling Engine oil standards Jump starting the vehicle Periodic regeneration...

Page 332: ...ottle lamp lights up together with the yellow spanner lamp There is a fault in the selective catalytic reduction system or the system is not filled with standard compliant AdBlue AdBlue level low The...

Page 333: ...ntents Observe any country specific legislation when securing your vehicle in the event of a breakdown Vehicle toolkit in the vehicle In vehicles that are factory fitted with a spare wheel emergency s...

Page 334: ...ggage compartment floor Fig 161 luggage net if necessary Transporting items the side restraints arrows NOTICE Never drop the luggage compartment floor guide it slowly back down The trims or the luggag...

Page 335: ...ber to replace the adapter if lost Make a note of the code number for the anti theft wheel bolt and keep it in a safe place but not inside the vehicle Removable towing eye Wire hook for pulling off th...

Page 336: ...per arms the windscreen wiper arms should be lifted only when in the service position Cleaning and replacing wiper blades Fig 164 Changing the windscreen wiper blades Fig 165 Changing the rear wiper b...

Page 337: ...per blade in the direction of the arrow r blade with the same length and design onto the wiper arm Push it on until it engages Changing the wiper blade for the rear window iper blade mounting Fig 165...

Page 338: ...mmends having bulbs replaced by a qualified workshop if you are uncertain The work must be performed by an expert if other vehicle parts around the affected bulbs need to be removed Volkswagen recomme...

Page 339: ...f any motor vehicle is a dangerous area Serious injuries can be sustained here change a bulb unless you are familiar with the procedure If you are uncertain of what to do the work should be carried ou...

Page 340: ...ion Switching turn signals on and off Automatic gearbox move the selector lever to position P DSG dual clutch gearbox Stop the engine and remove the vehicle key from the ignition Starting the engine M...

Page 341: ...nserted properly may have failed again or the connector may have been fitted incorrectly Any time you change a bulb at the front of the vehicle the headlight settings should be checked by a qualified...

Page 342: ...of the headlight Depending on the version a hard plastic cover may be fitted here Turn the cover anti clockwise and remove it Dipped beam Turn the bulb holder anticlockwise as far as it will go and c...

Page 343: ...observe the introductoryinformation and safety warnings Introduction The actions should only be carried out in the specified order Observe and follow the instructions in the checklist Checklist Inform...

Page 344: ...ormation and safety warnings Introduction The actions should only be carried out in the specified order Observe and follow the instructions in the checklist Checklist Information on changing bulbs Tak...

Page 345: ...ewed if necessary at a qualified workshop Volkswagen recommends using a Volkswagen dealership for this purpose Changing bulbs in the number plate light LED lights First read and observe the introducto...

Page 346: ...veral electrical consumers can share a single fuse Conversely a single consumer could have more than one fuse Therefore fuses should only be replaced when the cause of the fault has been rectified If...

Page 347: ...ht hand drive vehicle on the front passenger side First read and observe the introductoryinformation and safety warnings Introduction Left hand drive opening the fuse box in the dash panel Fig 170 and...

Page 348: ...lectrical system Fuses in the engine compartment Fig 172 In the engine compartment cover of fuse box with plastic pliers First read and observe the introductoryinformation and safety warnings Introduc...

Page 349: ...INI anti theft alarm F710 amps MINI air conditioning system control panel or heating and fresh air system rear window heating relay F810 amps MINI light switch dipped beam rain light sensor electronic...

Page 350: ...onsumer protected by the fuse Depending on the market and specification of your vehicle the fuse numbers and positions may differ to those given in the table If necessary ask your Volkswagen dealershi...

Page 351: ...dash panel Recognising a blown fuse rom the top and side through the transparent housing due to the melted metal strip Fig 174 transparent housing Fig 174 Changing a fuse ary take the plastic pliers F...

Page 352: ...g volt vehicle battery and the electrical system can cause serious chemical burns fire or electric shocks Always read the warnings and safety information before carrying out any kind of work on the 12...

Page 353: ...lead connection point earth connection in the engine compartment for connecting the black jump lead Fig 176 The vehicle must be jump started or used to jump start another vehicle only via this jump le...

Page 354: ...cle battery Connecting the lead to the negative terminal can cause incorrect condition evaluation of the 12 volt vehicle battery in the vehicle electronics Starting the engine volt vehicle battery in...

Page 355: ...e lead first followed by the negative insulated parts of the battery clamps must not be allowed to touch The jump lead attached to the positive terminal on the 12 volt vehicle battery must not touch e...

Page 356: ...hicle that cannot be driven is pulled with the aid of another vehicle The vehicle can be towed with a tow bar or a tow rope When the engine is stopped the gearbox is not lubricated sufficiently at hig...

Page 357: ...is being towed even if the hazard warning lights are switched on To do this operate the turn signal lever in the required direction while the ignition is switched on The hazard warning lights will not...

Page 358: ...ing eye or Fitting the front towing eye warning lights utral to prevent driving into the towing vehicle NOTICE When tow starting unburnt fuel can enter the catalytic converter and damage it Towing Fir...

Page 359: ...r steering rope is always taut ox in neutral or select the selector lever position N Fitting the rear towing eye Fig 178 On the right hand side of the rear bumper removing the cover Fig 179 On the rig...

Page 360: ...e mounting clockwise clockwise compartment NOTICE urely into the mounting Otherwise the towing eye can be torn out of the mounting when the vehicle is being tow started or towed fitted towing bracket...

Page 361: ...wing eye Vehicle toolkit e cover Fig 180 arrow to release the cover Fig 180 arrow to release the cover ting Fig 181 and tighten as far as it will go Use a suitable object to screw the towing eye fully...

Page 362: ...he ground the vehicle must be on a level surface the wheels chocked and the vehicle key removed from the ignition lock as required vehicle The vehicle jack is not sufficient for this task and can fail...

Page 363: ...ture controlled and can start automatically even when the ignition has been switched off or the vehicle key has been removed from the ignition lock e engine is started or with the engine running there...

Page 364: ...NOTICE When filling or changing service fluids please ensure that the correct service fluids are filled through the correct openings The use of incorrect service fluids could result in serious malfunc...

Page 365: ...position P DSG dual clutch gearbox Switch off the ignition and remove the vehicle key from the ignition lock Starting and stopping the engine Allow the engine to cool sufficiently Children and other p...

Page 366: ...ator grille bonnet opening lever Fig 183 In the engine compartment bonnet stay in the holder On the bonnet holder for the bonnet stay Opening the bonnet ioned on the windscreen before opening the bonn...

Page 367: ...gain The bonnet sits flush with the body parts around it when it is closed properly WARNING If the bonnet is not closed properly it can open suddenly while you are driving and obscure your view of the...

Page 368: ...cidents and serious injuries ver ignore any warnings The symbol can differ depending on the version of the instrument cluster Service fluids and consumables All service fluids and consumables e g tyre...

Page 369: ...e the environment Spilt service fluids must be collected in suitable containers and disposed of properly and with respect for the environment Washer fluid Fig 185 In the engine compartment cap on the...

Page 370: ...service fluids could result in serious malfunctions and engine damage Engine oil Introduction This chapter contains information on the followingsubjects Engine oil standards Changing engine oil Engin...

Page 371: ...ible way Engine oil standards First read and observe the introductoryinformation and safety warnings Introduction If possible use only Volkswagen approved engine oil To comply with the requirements of...

Page 372: ...esel engineswithout particulate filter Flexible ServiceVW 507 00Fixed ServiceVW 505 01 Volkswagen recommends engine oils NOTICE additives is not covered by the warranty Using other engine oils can cau...

Page 373: ...ty l in empty food containers bottles or any other non original containers as people finding these containers may not know that they contain engine oil Before changing the engine oil first find out wh...

Page 374: ...Fig 186 Engine oil level markings on the oil dipstick variants Fig 187 In the engine compartment engine oil filler cap illustration First read and observe the introductoryinformation and safety warni...

Page 375: ...ill go If there is a marking on the upper end of the oil dipstick this marking must fit into the corresponding groove at the top end of the guide tube upon insertion Engine oil level too high Observe...

Page 376: ...engine oil filler opening with the cap after filling Insert the oil dipstick into the guide tube as far as it will go If there is a marking on the upper end of the oil dipstick this marking must fit...

Page 377: ...assistance and Engine oil level too low The central warning lamp lights up red and the text message Refill engine oil is displayed Engine oil level is too low Switch off the engine Checking the engine...

Page 378: ...that you expect the vehicle to be exposed to Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will also no longer function Coolant and coolant additives can...

Page 379: ...an cause the engine to break down and cause serious injuries ive used must be sufficient for the lowest ambient temperature that you expect the vehicle to be exposed to Vehicle occupants with inadequa...

Page 380: ...troduction The warning lamp for the engine coolant will light up if the engine coolant level is too low Preparations nnet In the engine compartment on the cap Fig 189 Checking the coolant level tank F...

Page 381: ...coolant can cause serious burns coolant coming out of the engine compartment Always wait until you can no longer see or hear escaping steam or coolant components can burn the skin wing points must be...

Page 382: ...ke fluid Fig 190 In the engine compartment cap on the brake fluid reservoir Brake fluid will gradually absorb water from the surrounding air over the course of time The brake system will be damaged if...

Page 383: ...el must always be between the MIN and MAX marking on the brake fluid reservoir or above the MIN marking The brake fluid level cannot be checked accurately in all models as engine components may partia...

Page 384: ...re labelled appropriately children NOTICE Brake fluid that has leaked or been spilt can damage the vehicle paintwork plastic parts and tyres Immediately wipe off brake fluid that has leaked or been sp...

Page 385: ...ays wear protective gloves and eye protection Fire sparks naked lights and smoking are prohibited A highly explosive mixture of gases is given off when the 12 volt vehicle battery is charging Always k...

Page 386: ...or extended periods volt vehicle battery can freeze and be destroyed as a result When you start the engine after the 12 volt battery has been totally discharged or after jump starting you may find tha...

Page 387: ...attery checked Preparations eparing the vehicle for working in the engine compartment In the engine compartment In the engine compartment Checking the electrolyte level 12 volt vehicle batteries with...

Page 388: ...e 12 volt vehicle battery has been developed to suit the conditions of its installation location and has special safety features If a 12 volt vehicle battery has to be replaced find out about the elec...

Page 389: ...nts a range of measures to prevent the 12 volt vehicle battery from discharging under high loads power supply to the 12 volt socket and the cigarette lighter may be interrupted temporarily while the e...

Page 390: ...se be damaged 12 volt vehicle batteries may contain toxic substances such as sulphuric acid and lead Dispose of the 12 volt vehicle battery in accordance with the regulations Electrolyte can pollute t...

Page 391: ...message Replace 12 V battery Workshop is displayed The vehicle battery condition is not ok Seek expert assistance and have the battery checked and replaced if necessary The start stop system cannot s...

Page 392: ...f pressure warning Old tyres should be replaced only by tyres that have been approved by Volkswagen for the vehicle type Do not rely solely on the tyre monitoring system Check your tyres regularly to...

Page 393: ...ended driving time with driving at different speeds the system will automatically learn the new values and monitor them t to rear The Tyre Pressure Loss Indicator does not work if there is a fault in...

Page 394: ...ut wheels and tyres vehicle stability and increase the braking distance lead to a tyre bursting and the loss of control over the vehicle recommended tyre pressure can be found on a sticker Tyre pressu...

Page 395: ...speed range for tyres Winter tyres Snow chains The tyres are the most heavily loaded and most underestimated parts of a vehicle Tyres are very important as the narrow tyre contact surfaces are the onl...

Page 396: ...ies Avoid using tyres that are more than six years old If you have no alternative drive slowly and with extra care at all times WARNING If the wheels are incorrectly fastened or if wheel bolts are mis...

Page 397: ...have been stored unused for an extended period of time age more quickly than tyres that are used all the time Volkswagen recommends replacing tyres that are older than 6 years with new tyres This also...

Page 398: ...from the tyres WARNING Even if they have not been used old tyres can suddenly lose pressure or burst especially at high speeds and thus cause accidents and serious injuries ith extra care at all time...

Page 399: ...he correct length and correctly shaped bolt heads must be used For technical reasons it is not generally possible to use the wheel rims from other vehicles This can also apply to wheel rims of the sam...

Page 400: ...e bolts on wheel rims with bolted on rings can cause accidents and serious injuries on wheel rims with bolted on rings on rings must be carried out by a qualified workshop Volkswagen recommends using...

Page 401: ...differ between vehicles It may include additional tyre sizes The wrong tyre pressure will have a negative effect on the vehicle handling and leads to high levels of wear or even a burst tyre The corr...

Page 402: ...damage the tyre valve iving Underinflated tyres will result in increased fuel consumption Tread depth and wear indicators Fig 196 Tyre tread wear indicators First read and observe the introductoryinfo...

Page 403: ...distance and the risk of skidding Tyre damage First read and observe the introductoryinformation and safety warnings Introduction Damage to tyres and wheel rims is often hidden and wheel rims for dama...

Page 404: ...bration or the car pulling to one side while the vehicle is in motion this may indicate that one of the tyres is damaged Check the tyres and wheel rims for damage have the vehicle checked Spare wheel...

Page 405: ...ains on the temporary spare wheel Snow chains spare wheel Tyre pressure WARNING Incorrect use of the spare wheel or temporary spare wheel can lead to a loss of control over the vehicle collisions or o...

Page 406: ...e when towing a trailer Tyre lettering and tyre type Fig 198 International tyre lettering First read and observe the introductoryinformation and safety warnings Introduction Fig 198 Tyre lettering exa...

Page 407: ...road surface and climatic conditions TRACTION AA Wet braking response of the tyre AA A B or C The wet braking response is tested under controlled conditions on certified test tracks Tyres marked C hav...

Page 408: ...ntry of manufacture Country specific identification for China China Compulsory Certification 023 Country specific identification for Brazil E4 e4 0200477 b Identification in accordance with internatio...

Page 409: ...ations Low profile tyres can improve the vehicle s handling and precision They may however result in a less comfortable ride on poor road surfaces and tracks Tyres with directional tread pattern An ar...

Page 410: ...tes are issued an EC Certificate of Conformity This details the size diameter load rating and speed range of all tyres approved by Volkswagen for the relevant vehicle type The type plate shows whether...

Page 411: ...all year tyres should be fitted on all four wheels in winter above all because this will give improved braking efficiency Observe information on snow chains Snow chains WARNING The improved driving ch...

Page 412: ...gen dealership for information about appropriate wheel tyre and snow chain sizes If possible use snow chains with fine pitch links which do not protrude more than 13 5 mm including the tensioner Remov...

Page 413: ...ed for the snow chains that are fitted NOTICE otherwise impair handling damage the tyres and wear out very quickly t are in direct contact with the wheel rim can scratch or damage it Volkswagen recomm...

Page 414: ...wheel of the trim Fig 199 cover in the direction of the arrow Vehicles with centre wheel trims that can be removed by turning clockwise until it is released from the rim Fig 200 WARNING Using unsuita...

Page 415: ...eft wheel bolt Wheel bolts alve hole is located over the tyre valve Fig 204 Please ensure the cover engages securely all the way round The wheel cover must engage securely in position around the entir...

Page 416: ...roduction This chapter contains information on the followingsubjects Preparations for changing a wheel Wheel bolts Lifting the vehicle with the jack Changing a wheel After changing a wheel Some models...

Page 417: ...ded vehicle movement immediately after changing a wheel n the case of vehicles with a Tyre Pressure Loss Indicator the system must be re synchronised immediately after a wheel change Tyre Pressure Los...

Page 418: ...ite the wheel being worked on with a stone collapsible chocks or another suitable object When towing a trailer unhitch the trailer from the vehicle and park it properly Remove any items of luggage fro...

Page 419: ...ly by approximately one turn before raising the vehicle with the vehicle jack If a wheel bolt is very tight you may be able to loosen it by pushing down the end of the spanner carefully with your foot...

Page 420: ...y functioning torque wrench immediately after changing a wheel WARNING Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause accidents serious injury and loss of contro...

Page 421: ...the body Fig 205 Always use the jacking point closest to the wheel you are working on Checklist For your own safety carry out the following points in the specified order Choose a firm and level surfa...

Page 422: ...n the jack and simultaneously continue to crank the claw up until it is in position around the vertical rib underneath the vehicle Crank the jack further until the wheel is just clear of the ground WA...

Page 423: ...Fig 207 Changing a wheel removing the wheel bolts with the screwdriver handle First read and observe the introductoryinformation and safety warnings Introduction Removing a wheel Preparations for cha...

Page 424: ...l hubs clean and free from oil and grease The wheel bolts must be easy to turn and be tightened to the specified torque not use for loosening or tightening them After changing a wheel First read and o...

Page 425: ...e the breakdown set when the vehicle has been safely parked and you are familiar with the work and safety precautions needed Seek expert assistance if this is not the case The tyre sealant must not be...

Page 426: ...the same way as a standard tyre km h 50 mph km h 50 mph and then check the tyre Dispose of used or out of date sealant in accordance with legal requirements A new tyre filler bottle can be obtained f...

Page 427: ...ted speed max 80 km h or max 50 mph Filler hose with plug Tyre filler bottle Spare valve core Valve core extractor The compressor in the breakdown set consists of the following components Fig 209 On o...

Page 428: ...ffic Switch on the electronic parking brake Parking and manoeuvring DSG dual clutch gearbox move the selector lever to position P DSG dual clutch gearbox Switch off the engine and remove the key from...

Page 429: ...and observe the introductoryinformation and safety warnings Introduction Sealing a tyre Fig 208 to unscrew the valve core from the tyre valve Place the core on a clean surface Fig 208 vigorously to an...

Page 430: ...driving for 10 minutes WARNING The tyre filler hose and the air compressor can get hot during inflation r hands and skin from the hot components bar 29 psi 200 kPa the tyre is too damaged The sealant...

Page 431: ...which your vehicle is covered by our warranty Storing the service operations performed digital service schedule Each service record is stored by your Volkswagen dealership and qualified workshop in a...

Page 432: ...ll or failure to adhere to service intervals can result in breakdowns accidents and serious injury NOTICE Volkswagen is not responsible for any vehicle damage caused by inadequate service work or the...

Page 433: ...rder to determine this point in time An important part of the flexible service is the use of LongLife engine oil instead of conventional oil Observe the information on engine oil specifications accord...

Page 434: ...components according to equipment Care allergen filter The service advisor at your qualified workshop will be pleased to advise you on whether your vehicle requires more frequent work between the norm...

Page 435: ...rating conditions and vehicle equipment e g engine gearbox or service fluids The maintenance work is divided into inspection work and servicing work You can find out what work is required in detail fo...

Page 436: ...ion to the inspection work depending on the operating conditions and vehicle equipment e g engine gearbox or service fluids further servicing work must be performed on your vehicle The work is depende...

Page 437: ...hat it is no longer possible to remove contamination or dirt Volkswagen recommend using Genuine care products that have been matched to your vehicle 1 Consult a qualified workshop if you have any spec...

Page 438: ...amage to the vehicle equipment even if left for only a short time e g on seat padding or trim parts 1 Suitable accessories are available from your Volkswagen dealership Follow the application instruct...

Page 439: ...the bottom Use a shampoo for very stubborn dirt only Waxing Waxing protects the paintwork At the latest when water no longer clearly forms small drops and runs off the paintwork when the vehicle is cl...

Page 440: ...tly could freeze up NOTICE Painted parts and surfaces with a matt finish unpainted plastic parts headlight lenses and tail light clusters can be damaged if the vehicle is not washed correctly painted...

Page 441: ...he paint coat Use a clean soft cloth and a mild soap solution1 or cleaning clay to remove any light dirt immediately e g deposits insect residue or cosmetics Repair minor paint damage with a touch up...

Page 442: ...se only clean soft microfibre cloths to apply it Do not use hot wax even in car washes Trim parts trim strips exhaust pipes made of chrome aluminium or stainless steel Clean only using a clean soft cl...

Page 443: ...he vehicle interior The durability and colourfastness of decorative and protective films can be affected by environmental influences such as direct sunlight moisture air pollution stone impact etc Dec...

Page 444: ...red leather cream if necessary If the vehicle is parked outdoors for long periods you should cover the leather to protect it from direct sunlight Never treat leather with solvents wax polish shoe crea...

Page 445: ...the cover fabric The seat padding may contain components for the airbag system and electrical connections Seat padding that is damaged incorrectly cleaned or treated or that becomes wet may cause dam...

Page 446: ...an official testing agency or are covered by an official approval certificate Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen for use...

Page 447: ...directive 2003 11 EC concerning the restrictions on the marketing and use of certain dangerous substances and preparations The vehicle owner should keep all assembly documentation for these conversion...

Page 448: ...this equipment retrofitted by your Volkswagen dealership WARNING Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle and impair the effectiveness of the dr...

Page 449: ...g the suspension or making modifications to the suspension rate including work on the springs struts and shock absorbers etc could change the forces that are measured by the airbag sensors and sent to...

Page 450: ...in the centre console Use a compatible mobile phone if the mobile phone interface uses SIM Access Profile rSAP technology If the LTE mobile standard is supported use a SIM card with LTE data option R...

Page 451: ...to the warranty conditions for new Volkswagen vehicles as detailed in the purchase contract the Volkswagen dealership guarantees that the body of any vehicles it sells will not be affected by paint de...

Page 452: ...es that your car remains roadworthy and in perfect working order For this reason servicing should be carried out regularly in accordance with the manufacturer s specifications Your entitlement to the...

Page 453: ...an be reset by a service workshop as part of repair or service work The event memory should be read out and reset only by a qualified workshop Additional information on the stored data is available fr...

Page 454: ...onitoring and also for research purposes and quality improvements For research purposes Volkswagen makes the data available to third parties in anonymous form in other words without any reference to t...

Page 455: ...he app in question and the operating system of your mobile device Third party providers If your vehicle is equipped with a connection to a mobile network your vehicle will be able to exchange data wit...

Page 456: ...nd plates showing important information for vehicle operation are factory fitted in the engine compartment and on certain vehicle parts ers or plates with the same information must be applied properly...

Page 457: ...ust be serviced only by qualified personnel Flammable refrigerant Ensure correct disposal of all components and never install components removed from end of life vehicles or recycled components in the...

Page 458: ...on prevents the factory supplied components from being operated without restrictions outside the vehicle in the following situations When component protection is activated the message SAFE CP is shown...

Page 459: ...rtificate of destruction will be issued to show that the vehicle has been disposed of correctly Return of end of life vehicles is free of charge provided that national legislation is complied with Fur...

Page 460: ...r axle load do not exceed 80 km h when towing a trailer This also applies to countries where higher speeds are permitted Keep to country specific speed limits which may be lower for vehicles with trai...

Page 461: ...m generalinfo Manufacturers addresses All relevant components must bear the manufacturer s address in accordance with 2014 53 EU For components that due to their size or nature cannot be provided with...

Page 462: ...rmo Comfort SE Friedrichshafener S trasse 9 82205 Gilching GERMANY Tyre pressur e sensors Huf H lsbeck F rst GmbH Co KG Steeger Strasse 17 42551 Velbert GERMANY Mapping table The mapping table is desi...

Page 463: ...6 50000886 Sender STH VW 7E0 9 63 51 1 B 7E0 9 63 51 1 C 9019 747B EasyS tart R STH VW 5000 0884 Teles tart 9019747B Remote control of aux heater 868 MHz Auxiliar y heater transm itter re ceiver unit...

Page 464: ...3 EZS VW Touar eg 2017 02 EU LF_IC_IM Immobiliser integrated in dashboard module instrument cluster Tyre pressur e sensors TSSR E4Dg TSSS G4G5 Blueto oth ALPS UGZZ F 102B ALPS UGZZ F 202B HT 5 MIB2 E...

Page 465: ...C EU UMT S GS M MMC Garage door opener ADHL 5D EHL2 EHL2 Euro HomeLink 2 Keyless Access Kessy MQB A Kessy MQB A SG Kessy MQB B B Kessy MQB B H Kessy MQB B SG Kessy PPQ 35 SG Kessy PQ35 Kessy PQ35 GP M...

Page 466: ...MRR evo1 4F MRR 1Plus MRR 1Rea r R3TR RS4 Car Net Securit y Service TUV M02I U E Car Net e Remot e HT 6 HT 6d HT 6e Central control unit BC Mod ule BCM PQ26 ROW 502N1xFOx BCM evo BCM 2 BCM 2R BR11 RXI...

Page 467: ...6V W2 L62V W2 L69V W2 L77V W2 L73V W2 MIB Global Entry Standard MIB Standard 2 PQ NAV with BT and WLAN MIB Standard 2 ZR Nav with BT and WLAN MIB Standard 2 ZR Nav with BT MIB Standard 2 PQ NAV with B...

Page 468: ...77 A 3C0 0 35 50 7 AA 3C0 035 5 07 N 3C0 035 5 07 P 3789 01 4G5 035 225 B 4G8 035 225 B 4G9 035 225 B 5L0 0 35 50 1 A 5Q0 035 5 07 A 5Q0 035 5 07 B 5Q0 035 5 07 C 5Q0 035 5 07 P 5Q0 035 5 07 Q 5Q0 03...

Page 469: ...035 5 01 D 7H0 035 5 07 E 7N0 035 5 07 A 7N0 035 5 07 B 760 0 35 57 7 T 920 336 003 920 336 005 920 336 006 920 336 007 920 336 008 920 336 010 920 336 011 920 336 012 920 336 013 920 336 014 920 417...

Page 470: ...8 035 5 77 3G8 035 5 77 A 3G8 0 35 57 7 B 3G8 035 5 77 E 3G8 035 5 77 F 3G8 0 35 57 7 G 3G8 035 5 77 H 3G8 035 5 77 J 3G8 0 35 57 7 K 3G9 035 5 77 3G9 035 5 77 A 3G9 0 35 57 7 B 3G9 035 5 77 G 3G9 035...

Page 471: ...5 77 B 5G6 0 35 57 7 E 5G6 035 5 77 F 5G9 035 5 77 5G9 0 35 57 7 A 5G9 035 5 77 B 5G9 035 5 77 G 5G9 0 35 57 7 H 5G9 035 5 77 J 5G9 035 5 77 K 5NA 035 5 77 5NA 035 5 77 A 5NA 035 5 77 B 5NA 035 5 77 E...

Page 472: ...J 6C0 0 35 50 1 N 6V6 035 5 77 A 6V6 035 5 77 B 6V9 0 35 57 7 A 6V9 035 5 77 B 7C0 035 5 01 7C0 0 35 50 1 C 7C0 035 5 01 D 7N0 035 5 52 K 7N0 035 5 52 J 7N0 035 5 52 Q 7P6 035 5 52 7P6 0 35 55 2 A 7P...

Page 473: ...286 323 920 286 343 920 286 351 920 286 352 920 286 353 920 286 354 920 286 362 920 286 382 920 286 383 920 286 385 920 286 386 920 304 022 920 301 022 920 301 030 920 301 031 920 355 001 920 437 003...

Page 474: ...460 318 920 460 325 920 460 328 920 460 342 920 460 347 920 460 369 920 461 001 920 461 002 920 461 003 920 461 004 920 461 005 920 554 001 920 554 002 920 554 003 920 554 004 Frequency bands transmit...

Page 475: ...olkswagen passenger car models Remote control auxiliary heater 868 7 869 2 MHz 869 0 MHz 0 24 mW 6 3 dBm e r p Applies to MQB 37 MQB 48 Key to models 868 0 868 6 MHz 868 3 MHz 3 1 mW 4 8 dBm e r p App...

Page 476: ...3 7 dBm e r p Applies to MQB 37 MQB 48 Key to models 868 0 868 6 MHz 868 5 25 MHz 10 mW ERP Applies to Touareg Tyre pressure sensors 433 9 2 MHz 10 mW Applies to Volkswagen models with Tyre Pressure M...

Page 477: ...Applies to All Volkswagen models Bluetooth 2 402 2 480 MHz 0 0501 1 W 2 400 2 483 5 MHz 10 dBm 2 408 2 480 MHz 10 dBm Applies to Volkswagen models with mobile phone interface WLAN hotspot 2 412 2 462...

Page 478: ...20 dBm 0 1W 2 408 2 480 MHz 4 1 dB m Applies to Volkswagen models with WLAN hotspot Garage door opener 868 0 0 868 6 0 MHz 25 mW e r p 868 7 0 869 2 0 MHz 25 mW e r p 433 0 5 434 7 9 MHz 10 mW e r p 4...

Page 479: ...Key to models 434 4 2 MHz 32 W Applies to MQB 37 MQB 48 Key to models 868 0 00 868 6 00 MHz 25 mW Applies to Touareg Central control unit 21 13 22 75 kHz 34 2 dBuA m 10 m Applies to Touareg Radar sens...

Page 480: ...77 GHz 27 7 dB m Applies to Touareg Radar sensor for assist systems on sides 77 GHz 81 GHz 23 38 d Bm Applies to MQB 37 MQB 48 Key to models Radar sensor for assist systems rear 24 05 24 25 GHz 20 dbm...

Page 481: ...MHz W GSM 9 00 880 915 MHz 33 dBm 2 W GSM 1 800 1 710 1 785 MHz 30 dBm 1 W GSM 1 900 1 850 1 910 MHz 30 dBm 1 W WCD MA FDDI 1 920 1 980 MHz 24 dBm 0 25 W WCD MA FDDV 824 849 MHz 24 dBm 0 25 W Applies...

Page 482: ...2 002 W GSM 1 800 1 710 2 1 879 8 MHz 30 dBm 1 002 W UMTS B1 1 920 2 170 MHz 24 dBm 0 25 W UMTS B8 880 960 MHz GPS 1 575 42 MHz 24 dBm 0 25 W Applies to Arteon e Golf Golf Golf GTE Golf Estate Passat...

Page 483: ...Max tr ansmit power MHz GSM 9 00 880 915 MHz 33 dBm GSM 1 800 1 710 1 785 MHz 30 dBm GSM 1 900 1 850 1 910 MHz 30 dBm EGPRS 850 824 849 MHz 27 dBm EGPRS 900 880 915 MHz 27 dBm EGPRS 1800 1 710 1 785 M...

Page 484: ...ency band Max tr ansmit power 1 910 MHz UMTS I 1 920 1 980 MHz 24 dBm UMTS II 1 850 1 910 MHz 24 dBm UMTS III IX 1 710 1 785 MHz 24 dBm UMTS IV 1 710 1 755 MHz 24 dBm UMTS V VI 824 849 MHz 24 dBm UMTS...

Page 485: ...920 1 980 MHz 24 dBm 0 25 W GPS 1 575 42 GHz Applies to e up e load up Key to models Key to vehicle model groups where not listed separately in the table MQB 37 e Golf Golf Golf GTE Golf GTD Golf GTI...

Page 486: ...ith driver 75 kg service fluids including fuel tank carrying 90 of its capacity and where applicable tools and spare tyre Additional equipment and retrofitted accessories increase the stated kerb weig...

Page 487: ...ICE The load should be distributed as evenly as possible in the vehicle When transporting heavy objects in the luggage compartment they should be placed either in front of or over the rear axle in ord...

Page 488: ...plate contains the following data Approval Gross vehicle weight rating Gross combination weight rating vehicle plus trailer Gross front axle weight rating Gross rear axle weight rating Vehicle identi...

Page 489: ...l It contains the following data Vehicle identification number chassis number Vehicle type engine power gearbox type Engine and gearbox codes paint number interior equipment In the example the engine...

Page 490: ...l is located between the suspension turret and wing Open the bonnet to gain access to the vehicle identification number In the engine compartment The vehicle identification number can be displayed in...

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