VIZIO
V
BR220
User
Manual
48
www
.
VIZIO
.
com
Issue
Solution
Ethernet
(
Wired
)
Connection
Issues
Insure
that
the
Ethernet
cable
is
securely
inserted
into
your
access
point
and
the
back
of
the
player
.
Make
sure
the
Internet
connection
is
set
up
correctly
.
See
Connecting
to
your
home
network
on
page
18
for
detailed
information
.
Test
the
Internet
connection
to
make
sure
it
is
working
.
See
the
Network
Menu
on
page
35
for
detailed
information
.
Check
network
connectivity
with
other
devices
(
such
as
computer
).
If
you
require
further
assistance
,
please
contact
your
Internet
Service
Provider
.
Telephone
&
Technical
Support
:
techsupport
@
vizio
.
com
(877) 698-4946
Fax
: (949) 585-9563
Hours
of
operation
:
Monday
-
Friday
: 6
am
to
9
pm
Saturday - Sunday
: 8
am
to
4
pm
Please
have
your
VIZIO
model
number
,
serial
number
,
and
date
of
purchase
available
before
you
call
.
VIZIO
Address
:
39
Tesla
Irvine
,
CA
92618,
USA
Telephone
: (949) 428-2525
Fax
: 949-585-9514
Web
:
www
.
vizio
.
com
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO
’
s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
