96
V
ISIONEER
P
ATRIOT
780 S
CANNER
U
SER
’
S
G
UIDE
S
TATUS
L
IGHT
T
ROUBLESHOOTING
C
ODES
A green status light indicates the normal state of the scanner.
Normal Operation
■
Orange Power light:
the scanner is receiving power.
■
Steady green Ready light:
the scanner is ready to scan.
■
Blinking green Ready light:
indicates the scanner is waking up from power
saving and preparing to scan.
■
Blinking red Error light:
indicates that the scanner hardware has an error.
Error Codes
If your scanner experiences hardware problems, the status light will blink
red. It will flash in a numerical sequence, pause, then repeat the same
number of flashes. The number of times the light blinks, between pauses,
indicates the error code number.
Use the table listed on the next page as a reference for resolving the hardware
issue associated with the error code number.
In all cases, you should turn off your scanner and check your scanner hardware
setup.
■
Open the ADF and make sure the ADF pad is securely snapped into place,
make sure the main roller is securely seated in its housing, then close the
ADF cover.
■
Make sure the ADF cable is fully and securely seated into the ADF port on
the bottom of the scanner. The ADF will not function properly without the
cable being plugged in securely. Turn off the scanner power, unplug then
replug the ADF cable.
■
Verify that the scanner is unlocked. If the scanner is locked, turn off the
scanner and unlock it, then turn the scanner back on.
■
Verify that the USB cable is plugged into the computer and that the USB
cable is no longer than 6’ (feet).
■
If the scanner’s power is plugged into a power strip, try plugging it directly
to a wall outlet.
The red light flashes
a number of times as
the error code.
