VE810 Series 4 User Manual
134
© 2015 Vision Engraving Systems
7
Troubleshooting
7.1
Engraving Problems
Problem:
Engraving on the plate is ”slanted“.
Possible solutions:
1. Check material for squareness. Is the engraving material square?
2. Check to see if the material on the table is indeed at a true home and is square to your T-slot edge
guides.
3. Check to insure that the T-slot edge guides are secure and flush to the T-Slot table.
Hint:
Always inspect the job before removing your plate from the system. You may be able to salvage it
by re-engraving the job, or you may be able to analyze the problem and prevent repeating it. Perhaps
the plate moved during engraving. Removing it without inspection would prevent you from detecting this
problem.
Problem:
When using a nose cone, the engraving is ”shallow“ across the top or left margin of your
plate. It engraves properly when the spindle is away from the edge.
Possible solutions:
1. The nose cone is riding on the T-slot edge guides. Loosen and lower the edge guides so that they are
below the level of your material surface. Re-tighten the thumbscrews.
2. Check to see if the material is riding on the T-slot edge guides. It’s not hard to miss during set-up
especially if the plate is thin material.
Problem:
When using a nose cone, the engraving is uneven.
Possible solutions:
1. The spindle is not ”zeroed“ to your material.
2. When burnishing, there may not be enough pre-load set to adjust for material thickness changes. If
using the Set Surface function to control engraving depth and not the Prox sensor, the surface position
may not be low enough to consistently engrave. Increasing the Set Surface depth should correct the
problem.
3. The engraving speed may be too fast for the type of material being engraved. Check the
manufacturer’s recommendation. The cutter may be bouncing on the surface. Some hard materials may
exhibit this problem.
4. The cutter may be defective or broken. Replace it.
5. The material may be defective, or of poor quality.
6. The vacuum chip removal system may be plugged, or the hose is blocked and engraving chips are
caught between the nose cone and the material.
7. The nose cone or vacuum nose is loose.
Problem:
”Shadowing“ occurs while engraving certain materials.
Possible solutions:
1. Leave the protective film on the engraving material during engraving.
2. Use a plastic nose cone instead of a metal one.
3. The nose cone may be damaged. Inspect for burrs or roughness. Try using an emery cloth to polish
the nose.
4. Use less spindle spring pressure. Excessive down pressure will leave a rub mark on almost any
plastic material.
Problem:
You are not using a nose cone and you have uneven engraving.
Possible solutions:
1. Switch to a nose-riding method.
2. Use a different method of holding the material. If double-sided tape is being used, it may be thick
enough to change your surface flatness and the engraving depth.