60
PROBLEM
POSSIBLE CAUSE
CORRECTION
Unit does not operate
Unit is unplugged
ON/OFF keypad was not held long
enough on display
Plug in the unit
Press ON/OFF keypad for 5 seconds
Unable to set desired
compartment set-points.
SET keypad was not depressed while using the
WARMER and COLDER keypad to find desired
point.
Press the SET keypad, audible beep will sound. Press
the WARMER or COLDER keypad to reach the desired
set-point. An audible beep will sound at each keypad
function.
Display lighting doesn’t work.
Keypad function not activated.
Light bulb is burned out.
Press the LIGHT keypad, audible beep will sound and a
blue light will appear on keypad. The light with stay lit
when the door is closed.
Replace bulb and keypress light keypad.
Door is closed but the light is still on.
Display lighting is on.
Door magnet is not activating reed switch
Turn off display lighting.
Align or space door magnet closer to reed switch.
Cannot activate Show Room Mode
ON/OFF keypad was not held during power on
reset. (P-O-R).
Hold ON/OFF keypad firmly while unplugging unit
momentarily before plugging back into recepticle (P-O-
R)
Interior lights functioning but compres
-
sor, condenser fan, compartment fans and
heater/fans are disabled
Show Room Mode is enabled.
Hold ON/OFF keypad firmly while unplugging unit
momentarily before plugging back into receptacle (P-O-
R)
Sabbath Mode is not engaging
Set keypad was not depressed and held firmly
while pressing the WARMER keypad 4 times
within 7 seconds.
Depress and hold SET keypad firmly while press-
ing the WARMER keypad 4 times within 7 seconds.
Audible beep will sound at every key stroke
Sabbath Mode is not disabling.
Set keypad was not depressed and held firmly
while pressing the WARMER keypad 4 times
within 7 seconds.
Depress and hold SET keypad firmly while press-
ing the WARMER keypad 4 times within 7 seconds.
Audible beep will sound at every key stroke
Sabbath Mode is automatically disabled.
Sabbath Mode automatically disables after 72
hours.
Reset Sabbath Mode as mentioned above.
Alarm sounds 3 times every 30 seconds.
Door magnet is not activating reed switch.
Close door.
Adjust door magnet to close reed switch.
Alarm sounds 6 times every minute.
High or low temperature alarm.
Check compartment diagnostics below.
Message center displays Power Failure.
This is normal at initial start up - power to unit
was disrupted after factory quality test.
Loss of power to electrical circuit or home.
Press ON/OFF keypad once to reset.
Press ON/OFF keypad once to reset.
E1 error code along with audible alarm (6 /
per min.) - Compressor high/low amps
Compressor wire disconnected.
Faulty compressor.
Faulty Power Board
Faulty overload
Faulty PTC relay
Power surge
Check wiring.
Check winding resistance- replace if necessary
Replace board.
Ohm and replace if necessary
Ohm and replace if necessary.
Reset alarm.
11.1 Problem / Cause / Correction
2010 - Viking Preferred Service
SMR-0005
Summary of Contents for DFUW244CL
Page 6: ...Section 1 Introduction to Dual Zone 2010 Viking Preferred Service SMR 0005 ...
Page 10: ...Section 2 Dual Zone Characteristics 2010 Viking Preferred Service SMR 0005 ...
Page 16: ...Section 3 Refrigeration Systems 2010 Viking Preferred Service SMR 0005 ...
Page 27: ...Section 4 TruProtect Control Diagnostics 2010 Viking Preferred Service SMR 0005 ...
Page 30: ...Section 5 Mechanical System Components 2010 Viking Preferred Service SMR 0005 ...
Page 38: ...Section 6 Structural Components 2010 Viking Preferred Service SMR 0005 ...
Page 42: ...Section 7 Electrical Components 2010 Viking Preferred Service SMR 0005 ...
Page 50: ...Section 8 Control Components 2010 Viking Preferred Service SMR 0005 ...
Page 54: ...Section 9 Wiring 2010 Viking Preferred Service SMR 0005 ...
Page 57: ...52 J110 J111 J112 J2 J1 J4 J7 J3 9 3 Main Power Board 2010 Viking Preferred Service SMR 0005 ...
Page 58: ...9 4 User Interface 53 2010 Viking Preferred Service SMR 0005 ...
Page 59: ...Section 10 Reference Charts 2010 Viking Preferred Service SMR 0005 ...
Page 64: ...Section 11 Trouble Shooting Guide 2010 Viking Preferred Service SMR 0005 ...
Page 68: ...Section 12 Reference Photos 2010 Viking Preferred Service SMR 0005 ...
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