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Vidicode SD2750, Manual

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Call Recorder Single Digital manual ©Vidicode 2011-2014 

7 

Care and Maintenance

Care and Maintenance

Care and Maintenance

Care and Maintenance

 

 
 
 

 

 

 
Keep the Call Recorder dry. If it gets wet, wipe it 
dry immediately Liquids might contain minerals 
that can corrode the electronic circuits. 

 

 

 
Use and store the Call Recorder only in normal 
temperature environments. Temperature extremes 
can shorten the life of electronic devices and 
distort or melt plastic parts. 
 

 

 

 

 
Keep the Call Recorder away from excessive dust 
and dirt that can cause premature wear of parts. 
 

 

 

 

 
Do not use harsh chemicals, cleaning solvents or 
strong detergents to clean the Call Recorder. 
 

 
 
 

    
    
    
    
    
    
    

Summary of Contents for SD2750

Page 1: ...Call Recorder Single Digital Manual V2 V2 V2 V2 1 1 1 1 VC20 VC20 VC20 VC2003 03 03 03...

Page 2: ...Call Recorder Single Digital manual Vidicode 2011 2014 2...

Page 3: ...igital The Call Recorder Single Digital The Call Recorder Single Digital The Call Recorder Single Digital 1 Soft keys 2 Display 3 Function keys 4 Speaker 5 Alfa Numerical keys 6 CryptoCard reader 7 SD...

Page 4: ...nections Call Recorder Single Digital Connections Call Recorder Single Digital 1 Power 2 Ethernet LAN 3 RJ45 and RJ11 2 4 wire digital out to Phone ISDN NT 4 RJ45 and RJ11 2 4 wire digital in from PBX...

Page 5: ...as explained in the table of the alpha numerical functions below In normal operating mode when no recording is taking place pressing the key will temporarily brighten the LCD background lightening Fun...

Page 6: ...Call Recorder Single Digital manual Vidicode 2011 2014 6 Alfa Alfa Alfa Alfa numerical functions numerical functions numerical functions numerical functions...

Page 7: ...t contain minerals that can corrode the electronic circuits Use and store the Call Recorder only in normal temperature environments Temperature extremes can shorten the life of electronic devices and...

Page 8: ...he box 17 2 2 Connecting the Power supply 17 2 3 Connecting the digital lines 18 2 3 1 Connecting to a single telephone 18 2 3 2 Connecting to a Basic Rate ISDN line 19 3 Configuration and operation 2...

Page 9: ...cording to Remote number 36 5 2 3 Search according to Connected number 36 5 3 Recording information 37 5 4 Erase a recording from the drive 38 6 Copy recordings to SD card 39 6 1 Copy the last recordi...

Page 10: ...r IP address 55 11 14 SMTP server port 56 11 15 Domain name 56 11 16 DNS server 57 11 17 NTP server 58 11 18 NTP port 58 11 19 GMT correction 59 11 20 Telnet 59 11 21 Service timer 60 11 22 Monitor ac...

Page 11: ...Call Recorder Single Digital manual Vidicode 2011 2014 11 13 3 Liability 67 14 Index 68...

Page 12: ...Call Recorder Single Digital manual Vidicode 2011 2014 12...

Page 13: ...domly accessible The capacity of a 16GB Compact Flash Card is in recording time at least 500 hours uncompressed and 2500 hours with compression and therefore it takes a long time before existing recor...

Page 14: ...The Call Recorder Access System software has extensive archiving capabilities including the creation of special archives suited for backup on CD The Single Digital can email its status in case of a m...

Page 15: ...Single Digital has several functions that allow the user to protect the privacy of anyone involved In most applications the recorder is set up to record all calls automatically The Single Digital can...

Page 16: ...Call Recorder Single Digital manual Vidicode 2011 2014 16 used to encode and not to decode recordings so even when the recorder is stolen the privacy of its users remains protected...

Page 17: ...power supply adapter and cable A cable with two RJ45 connectors 2 meter A cables with two RJ11 connectors 30 centimeters Quick Install Guide Application CD Registration Guarantee form 2 2 Connecting t...

Page 18: ...cted in the same way The line coming from your PBX is plugged into the PBX connector 4 of page 4 and the Phone connector 3 of page 4 is connected to your digital telephone Connectors 3 and 4 accept bo...

Page 19: ...the line is terminated with 100 Ohm resistors except for the TE input in ISDN S0 mode The TE input is designed for a short less than 50 meters point to point connection and therefore is not terminate...

Page 20: ...ermined by the text in the display The use of function keys and menu keys is as follows Function keys Function keys Function keys Function keys The most frequently used functions of the Single Digital...

Page 21: ...K BACK BACK BACK to return to the embracing menu CHANGE CHANGE CHANGE CHANGE will toggle the item in the display between On and Off In some cases CHANGE CHANGE CHANGE CHANGE is used to increase or dec...

Page 22: ...enter the recorder settings menu 4 2 Line interface The first item in the settings to appear is the line interface setting In most cases the interface must be set to 2 wire Only in the case of ISDN an...

Page 23: ...ce instead of recoding everything The square stop button stops the recording again Press CHANGE CHANGE CHANGE CHANGE to select the Start method of your choice Press NEXT NEXT NEXT NEXT or or or or the...

Page 24: ...Settings This setting concerns the level of the signal above which the recorder will automatically start to record Only when the Start method has been set to Audio the following is shown in the displ...

Page 25: ...nly appears when the Start method has been set to Audio Press CHANGE CHANGE CHANGE CHANGE to select Local Remote or Mixed The recorder looks at the start level to start a recording This level can be t...

Page 26: ...s Yes Yes the recorder is connected in series with the phone and PBX This is the safest way to connect if recording is a must The phone does not work anymore when the recorder is powered off or the li...

Page 27: ...Notification In some countries or regions notification during the recording of telephone conversations is obligatory Check local regulations and obligations Notification can be with a spoken message a...

Page 28: ...ect Off Blacklist or Whitelist Press NEXT NEXT NEXT NEXT to continue in the menu with the Compression 4 11 Compression The default procedure while recording is to compress the recorded audio from G 71...

Page 29: ...ll Recorder Single Digital with the SD card interface activated each recording can be copied automatically to SD Card This is done directly as soon as a call has finished In the case a copy action is...

Page 30: ...a valid card is inserted Press NEXT NEXT NEXT NEXT to continue with the Password 4 15 Password The Call Recorder Single Digital and its recordings can be protected with a password against unauthorized...

Page 31: ...5 1 Remove Password protection Press CHANGE CHANGE CHANGE CHANGE to disable the password Press NEXT NEXT NEXT NEXT to continue in the menu with the Clock Clock Clock Clock setting 4 16 Set the Clock T...

Page 32: ...HANGE CHANGE CHANGE CHANGE multiple times to select the preferred language Press NEXT NEXT NEXT NEXT to go to the last menu item 4 18 Factory settings It is possible to reset all settings to factory d...

Page 33: ...Playing the last recorded call Press the key or the key to open the playback menu Press LAST LAST LAST LAST or the key again to play the last recording Playback of the last call will start immediately...

Page 34: ...er Wildcards can be used to search for remote number or line number only Press the key to open the menu Select DISK DISK DISK DISK or SD SD SD SD CARD CARD CARD CARD to open the search menu Use the nu...

Page 35: ...position a few seconds backward or forward Keep them pressed to rewind or forward faster The key is used to stop playback The next section describes how to refine your search to look for a specific nu...

Page 36: ...keys to move the selected recording one up or down Press the key to start playback of the selected recording 5 2 2 Search according to Remote number Open the search menu as described in 5 2 1 Press R...

Page 37: ...r of the extension that answers the call For various reasons the connected number may not be available A possible reason is that the number is suppressed by the PBX Use the numerical keys to enter a c...

Page 38: ...ed from the result of a search as described in 5 above Press ERASE ERASE ERASE ERASE to start the erase operation A confirmation is asked first Press YES YES YES YES to erase the call Press NO NO NO N...

Page 39: ...AST LAST LAST LAST to start the copy Press YES YES YES YES to start copying the last recording Press NO NO NO NO to cancel the copy 6 2 Copy a selection of recordings Press the function key Use the nu...

Page 40: ...ect the recording you want to copy as described in chapter 5 2 Press the function key This is also possible while playback is in progress Press YES YES YES YES to start copying the recording When the...

Page 41: ...search to locate the recordings you want to copy as described in chapter 5 Press the function key in stead of SEARCH SEARCH SEARCH SEARCH Press YES YES YES YES to start copying the recordings Press N...

Page 42: ...7 1 View the Blacklist or Whitelist Depending on the settings you made in the configuration you will see a blacklist or whitelist Press the function key to view the numberlist The number 347100 is th...

Page 43: ...to leave the numberlist menu Press YES YES YES YES to save the changes 7 3 Remove a number from the list To remove a number from the numberlist you need to view the list first as described above Selec...

Page 44: ...notification message is described in 4 9 8 1 Record notification message To record the notification message do the following Insert the Product CD you received with the Call Recorder Single Digital i...

Page 45: ...ess the key when you are finished Press the key to listen to the recorded message Press to save the message to the Call Recorder the below shown dialogue box will open or Press If you want to try agai...

Page 46: ...nction Press the line channel number to monitor When line 1 has a call it will be audible through the speaker after pressing the speaker key Use the volume keys to control the loudspeaker volume Stop...

Page 47: ...recording time free on the internal Commpact Flash card Press NEXT NEXT NEXT NEXT to continue the Information menu Press START START START START to format the SD card Press NEXT NEXT NEXT NEXT to con...

Page 48: ...c file on it that contains a firmware upgrade for the Single Digital Upgrades will be made available periodically on our website NOTE NOTE NOTE NOTE 2 2 2 2 Do not unplug or otherwise disturb the upgr...

Page 49: ...is has two functions The first one is that the recorder can send recordings as an attachment to the user The second is that the recorder can send status updates about the system health for example tha...

Page 50: ...corder Press CHANGE CHANGE CHANGE CHANGE to change the FTP user name Enter the FTP user name Use the numerical keys to enter the FTP user name Use to switch between upper case and lower case character...

Page 51: ...ver port FTP server port is the port number through which an FTP client can log on to the recorder The FTP server port is default set to 21 as is most common If there is no direct reason to change the...

Page 52: ...ally assigned Without DHCP server you must manually enter these IP addresses 11 7 IP address As part of the network the recorder needs an IP address In case a DHCP server is used see previous item the...

Page 53: ...ter the IP subnet mask Press STORE STORE STORE STORE to save the IP subnet mask Press NEXT NEXT NEXT NEXT to save and move on to the next menu item 11 9 Gateway The Gateway is used if access from outs...

Page 54: ...ORE STORE STORE to save an IP name Press NEXT NEXT NEXT NEXT to save and move on to the next menu item 11 11 E mail Status reports and malfunctions can be emailed to this Email address Press CHANGE CH...

Page 55: ...ORE STORE STORE STORE to save the Email reply address Press NEXT NEXT NEXT NEXT to move on to the next menu item 11 13 SMTP server IP address The recorder requires the IP address of the SMTP server to...

Page 56: ...efault set to 25 Do not change the SMTP port number when this value is not explicitly changed in the SMTP server Press CHANGE CHANGE CHANGE CHANGE to change the SMTP port number Use the numerical keys...

Page 57: ...r In case an IP name has been configured for your SMTP server you need to configure the IP number of the Domain Name Server Press CHANGE CHANGE CHANGE CHANGE to enter the IP number of the DNS server U...

Page 58: ...owed In case an IP name is used the DNS server needs to be configured Press STORE STORE STORE STORE to save the NTP server address Press NEXT NEXT NEXT NEXT to save and move on to the next menu item 1...

Page 59: ...HANGE CHANGE to increase the correction It will start with 1 00 keep pressing CHANGE CHANGE CHANGE CHANGE to increase After 15 00 there will appear 15 00 Press NEXT NEXT NEXT NEXT to save and move on...

Page 60: ...NEXT to save and move on to the next menu item 11 22 Monitor active The monitor function allows you to listen to the conversations that take place This requires the RTR Call Monitor software which co...

Page 61: ...Use the numerical keys to enter the Monitor password Use to switch between upper case and lower case characters The charcter preceding the cursor will be toggled Press STORE STORE STORE STORE to save...

Page 62: ...be played back together with the original or a matching CryptoCard and its password The recorder is equipped with an external card reader specifically for this purpose it is located on the left front...

Page 63: ...a PUC code and a PIN code The PIN code is a four digit code and is requested to enable playback of recordings The PUC code is a twelve digit code and is used only when the card has been disabled The P...

Page 64: ...It is advised to keep the PUC code in a safe place 12 4 Making an encrypted recording To make an encrypted recording it is essential that the Use CryptoCard function is enabled in the Recorder setting...

Page 65: ...CONTINUE CONTINUE CONTINUE to start playback of the selected recording It is not necessary to enter your card code every time 12 6 Using CryptoCards on a PC Recordings can be played on a PC with the...

Page 66: ...h factory guarantee The guarantee is effective for normal use only We would like to emphasize that the guarantee is not valid under exceptional environmental conditions such as extreme temperatures or...

Page 67: ...Single Digital cannot be guaranteed under all conditions and thus we do not accept any liability for loss of information or other damages due to the use of the recorder Vidicode assumes no liability...

Page 68: ...ng 62 Ethernet interface 14 49 F F F F FTP 50 password 50 user name 50 Function keys 20 Function keys 5 G G G G G 723 14 Gateway 53 Guarantee 66 H H H H Hard disk menu 47 I I I I Index 68 Introduction...

Page 69: ...22 Recording information 37 Reply address 55 S S S S Search Connected number 36 Local number 35 recordings 34 Remote number 36 Server port 51 58 Service timer 60 Signaal instelling 24 SMTP server 55 S...

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