Vidicode 010.01750 Manual Download

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Call Recorder Octo | Quarto

Manual

V2.3

VC1568

vidicode

Vidicode
Blauw-roodlaan 140
2718 SK Zoetermeer
The Netherlands

Phone

+31(0)79 3471000

Fax

+31(0)79 3618092

Sales

+31(0)79 3471010

Support

+31(0)79 3471005

[email protected]

Internet

www.vidicode.com

Summary of Contents for 010.01750

Page 1: ...anual V2 3 VC1568 vidicode Vidicode Blauw roodlaan 140 2718 SK Zoetermeer The Netherlands Phone 31 0 79 3471000 Fax 31 0 79 3618092 Sales 31 0 79 3471010 Support 31 0 79 3471005 Email info vidicode co...

Page 2: ...Line Input channel 6 Telephone Left POTS Right 11 Backlight Display 12 Internal Speaker 13 Audio Input channel C 3 5 mm 14 Telephone Line Input channel 5 Telephone Left POTS Right 15 Menu Keys 16 Tel...

Page 3: ...ght Display 8 Internal Speaker 9 Menu Keys 10 Telephone Line Input channel 4 Telephone Left POTS Right 11 Audio Input channel B 3 5 mm 12 Telephone Line Input channel 3 Telephone Left POTS Right 13 Te...

Page 4: ...Manual Call Recorder Octo Quarto Vidicode 2011 2022 4 Numeric Keypad These keys are used for different purposes depending on various modes in the menu s Function keys...

Page 5: ...Manual Call Recorder Octo Quarto Vidicode 2011 2022 5 Alpha numerical functions...

Page 6: ...rrode the electronic circuits Use and store the Call Recorder Octo Quarto only in temperature conditions between 0 and 40 degrees Celsius Temperature extremes can shorten the life of electronic device...

Page 7: ...18 3 2 Frequently used key indicators 19 3 3 Save Changes 20 3 4 Initializing CD 20 4 Recorder settings 21 4 1 Opening the Recorder Settings menu 21 4 2 Line Settings 21 4 3 The telephone line menu s...

Page 8: ...1 Refined search according to remote number 41 5 2 2 Refined search according to line number 41 5 3 Copy recordings to CD 42 5 3 1 Copy an individual recording 42 5 3 2 Copy a selection of recordings...

Page 9: ...erver 62 10 7 IP address 63 10 8 IP subnet mask 64 10 9 Gateway 64 10 10 IP address name 65 10 11 E mail address 65 10 12 Reply address 66 10 13 SMTP server address 67 10 14 SMTP server port 67 10 15...

Page 10: ...oftware 81 12 1 The Call Recorder Access software 81 12 1 1 Playing recordings 82 12 1 2 Queries 82 12 2 The RTR Call Monitor software 82 13 Accessories 84 13 1 Bidirectional Handset adapter 84 13 1 1...

Page 11: ...existing recordings by new recordings The Octo Quarto issues a warning when the Drive is getting full If the warning is ignored the oldest recordings will be overwritten by the newest Stored recording...

Page 12: ...n of special archives suited for backup on CD The Ethernet connection also allows for RTR Call monitoring over the network The optional RTR Call Monitor software can be used to monitor all connected t...

Page 13: ...can be configured separately for each separate line Recordings can be started in several ways Direct On and Off Hook detection is the most common Recording can also be started by a switch connection...

Page 14: ...der Octo HD CD 2 1 What s in the box The Call Recorder Octo Quarto comes supplied with the following parts Mains cable This manual Brackets with screws Warranty If the CD recorder is built in Quick CD...

Page 15: ...to Vidicode 2011 2022 15 2 2 Connecting the Power The Call Recorder is not equipped with an On Off switch Use the supplied power cable to connect it to the power supply The power supply is situated on...

Page 16: ...d to the IN jack and possible equipment such as a telephone or PBX is connected to the OUT jack All eight four lines can be connected in the same way For details on the connection of audio sources ple...

Page 17: ...r Octo Quarto Vidicode 2011 2022 17 The figure below is an example of a possible setup of the Call Recorder Octo For the Call Recorder Quarto the possible set up is identical but only for four channel...

Page 18: ...h e mail addresses to the numbers to arrange the user profiles and limit or extend the access to the Octo Quarto 3 1 Operation basics The Call Recorder has a common menu driven user interface Most fun...

Page 19: ...the text SYSTEM in order to open the System setting menu 3 2 Frequently used key indicators The following menu key functions are consistently used throughout the manual NEXT in the display indicates t...

Page 20: ...ith changed settings NO returns the Call Recorder to normal use without changed settings CANCEL returns to the settings 3 4 Initializing CD A CD recorder is available as an option for the Octo Quarto...

Page 21: ...Recorder Settings menu The Call Recorder features line options to be set for each individual line The following line options can be set Start Method Automatic Gain Control Speech Compression Notifica...

Page 22: ...following menu items will be shown 4 3 1 Input source The Input Source setting allows for the selection of Telephone recording or Audio recording For telephone recording from analogue phone lines the...

Page 23: ...is mainly used to record from other sources than the telephone like radio communication or all other cases where the Off Hook method does not work When Voice is selected as start method the next items...

Page 24: ...l Settings If you have selected Voice activated recording as Start method pressing NEXT will display the Signal Setting The display will show Press CHANGE to alter the signal settings The display will...

Page 25: ...Recorder is supposed to stop on For the Call Recorder to actually stop recording the audio level needs to fall below the set stop level for a certain amount of time This amount of time is called the...

Page 26: ...s must be named MESS341 WAV till MESS348 WAV for line 1 till line 8 The format of these messages must be G 711 A Law 8000 Hz Mono To edit these messages on the recorder itself press Settings NOTIF or...

Page 27: ...n Control Automatic Gain Control adjusts the recording level of the local and remote voice to attain similar audio levels during playback of the recording The display will show Press CHANGE to disable...

Page 28: ...4 3 8 Notification In some countries or regions a notification tone and or message is compulsory while recording telephone conversations Check local regulations and obligations Notification can be do...

Page 29: ...s played automatically for incoming calls For outgoing calls the message is played when a DTMF tone is received Recording of the outgoing call is started directly after that The notification is disabl...

Page 30: ...tecting the inactive period the recorder will send an e mail to notify the operator Press BACK to return to the configuration menu The display will then show the first configuration screen where we st...

Page 31: ...er Press NEXT to continue in the menu with the Volume setting or press STOP to exit the settings menu 4 6 Volume The Volume setting determines the speaker volume when the monitor function is started P...

Page 32: ...function enabled all recordings will be encrypted and is it no longer possible to make recordings without a CryptoCard Press CHANGE to enable or disable the CryptoCard function When the CryptoCard fun...

Page 33: ...to select Single Double or turn CD Copy Off Default CD Copy is set to OFF If Double is selected for the first time the first half of the first CD is filled with empty files Press NEXT to continue in...

Page 34: ...ecordings are not allowed to exist longer then a certain period Press or to increase or decrease the number of days Select a value between 1 and 400 days or choose Off to turn the feature Off Press NE...

Page 35: ...password Press NEXT to continue in the menu with the Clock setting 4 14 of the Call Recorder or the Remove Password Protection or press STOP to exit the configuration menu If the Password has been se...

Page 36: ...n the menu with the Clock setting of the Call Recorder or press STOP to exit the configuration menu 4 14 Set the Clock To set the Clock do the following Press CHANGE to change the setting of the clock...

Page 37: ...set the Language do the following Press CHANGE multiple times to select the preferred language Press NEXT to continue in the menu with the Reset all values operation or press STOP to exit the configur...

Page 38: ...rded call Playback of a selected recording is the same as playback of the last recording as described in the following paragraph 5 1 Playing the last recorded call Press the Playback key to open the p...

Page 39: ...paragraph for an explanation on how to search for the desired recording 5 2 Search stored recordings The Call Recorder has a search function to find stored recordings The search function starts with...

Page 40: ...75 recordings found The first of the 75 recordings is selected for playback the date and time of the call is displayed to the left Use the and keys to move the selected recording one up or down Press...

Page 41: ...ay will show Use the numerical keys to enter a remote number Entering the remote number to search for you can use the key as wildcard For example enter 03520 to search for all recordings which start w...

Page 42: ...Use the and keys to move the selected recording one up or down Press the key to start playback of the selected recording During playback the recorder keys have the usual recorder functions The and re...

Page 43: ...een copied the display will show Press STOP to finish Beware After copying the recording the CD is not yet usable for the PC To make the CD usable for the PC a directory has to be created Please see 7...

Page 44: ...s been copied the display will show Press STOP to finish Beware After copying the recording the CD is not yet usable for the PC To make the CD usable for the PC a directory has to be created Please se...

Page 45: ...number or press the or or function key button to select the previous line number The display will show Press to activate the monitor The display will show Pressing the key again toggles the speaker o...

Page 46: ...the list are not recorded Conversely when the numberlist is used as Whitelist the calls to and from the numbers in the list are recorded while the rest of the calls are not The selection of Whitelist...

Page 47: ...bers in the list Press NEXT to view the next number in the list or use the and keys to scroll through the list 6 3 Add a number to the list To add a number to the numberlist you need to view the list...

Page 48: ...list To remove a number from the numberlist you need to view the list first as described above Select the number you want to remove from the list The display will show Press DELETE to remove the numb...

Page 49: ...Free time left on CD Press the function key to enter the cd menu The display will show The number in the display is an indication of the available recording space on the CD in units of hours and corr...

Page 50: ...maining space on the CD open for recording A closed directory disables the CD for further recording Important A CD Directory will include only the recordings that are on the CD when making the directo...

Page 51: ...only Choose FULL to erase the entire CD The display will show Press YES to start erasing When the Call Recorder is finished erasing the display will show Press STOP to finish 7 5 Software update The C...

Page 52: ...ay will show Press YES to start the software update While searching for the update the display will show The various software components will be updated automatically when newer versions have been fou...

Page 53: ...l Recorder Octo Quarto Vidicode 2011 2022 53 When the Call Recorder is finished the display will show Press STOP to finish The recordings in memory and your settings will remain intact after the softw...

Page 54: ...40 hours of free recording space on the Drive Note that the free recording space on disk is corrected for the selected compression mode See 4 3 7 for details Press NEXT to continue with the Oldest rec...

Page 55: ...yptoCard The Call Recorder is equipped with an internal card reader specifically for this purpose CryptoCards can be obtained from your Call Recorder supplier The use of the CryptoCard encryption func...

Page 56: ...rd and its PIN and PUC code The CryptoCard is supplied with a PUC code and a PIN code The PIN is a four digit code and is requested by the Call Recorder to enable playback of recordings The PUC code i...

Page 57: ...original card code Press CONTINUE Enter the new card code Press CONTINUE Repeat the new card code for confirmation Press CONTINUE The display will show A CryptoCard allows for two invalid PIN entries...

Page 58: ...utomatically Encrypted recordings are stored as such and can be played only with a matching CryptoCard inserted Encrypted recordings can also be downloaded to a PC with the Call Recorder Access System...

Page 59: ...r PC together with the necessary drivers The Call Recorder Access System will show whether or not recordings are encrypted in the Use of CryptoCard column When an encrypted recording is played the Cal...

Page 60: ...structions 10 1 Network active Press the and LAN function key to enter the Network settings menu When you enter the Network settings menu the display will show Press CHANGE to enable or disable the ne...

Page 61: ...alpha numerical keys to enter the FTP user name Use the to switch between upper case and lower case characters Press STORE to save the FTP user name Press NEXT to save and move on to the next menu it...

Page 62: ...to 21 as is the setting of the port number in the Archive software If there is no direct reason to change the FTP server port it is best left unchanged Press CHANGE to change the FTP server port numbe...

Page 63: ...nually enter an IP address as indicated in section 8 8 10 7 IP address As part of the network the Call Recorder needs an IP address In case a DHCP server is used see previous item the DHCP server will...

Page 64: ...y will need to be entered as well Press CHANGE to change the IP subnet mask of the Call Recorder Use the numerical keys to enter the IP subnet mask of the Call Recorder Press STORE to save the IP subn...

Page 65: ...ess the Call Recorder can also be addressed by an IP name if your DNS server supports this function Press CHANGE to enter an IP name for the Call Recorder Use the numerical keys to enter an IP name fo...

Page 66: ...address Press NEXT to move on to the next menu item 10 12 Reply address Because the Call Recorder cannot handle E mails the E mails sent by the Call Recorder require another reply address Press CHANG...

Page 67: ...umerical keys to enter the IP address of the SMTP server Both an IP number or IP name are allowed In case an IP name is used the DNS server needs to be configured Press STORE to save the IP address of...

Page 68: ...the network the network domain is required In case the SMTP server is outside the network the domain name of the SMTP server is required Contact your provider for more information Press CHANGE to ente...

Page 69: ...on to the next menu item 10 17 NTP Server Network Time Server refers to the IP address of the Network Time Server which is used to synchronize the time the Call Recorder uses internally with the time...

Page 70: ...number in most NTP servers If there is no direct reason to change the NTP server port it is best left unchanged Press CHANGE to change the NTP server port number Use the numerical keys to enter the NT...

Page 71: ...ime Summer time and winter time are corrected automatically 10 20 Telnet Telnet can be used to log on to the Call Recorder and configure it from your PC If required contact your supplier for more deta...

Page 72: ...at take place using the Call Recorder This is done remotely with the RTR Call Monitor software which connects with the Call Recorder over the network This option enables this recorder to be accessible...

Page 73: ...ings in the archive on your hard disk can also be given a name All recordings with the same remote number will acquire the same name automatically An extensive query screen allows for the definition o...

Page 74: ...used to skip 60 seconds forward or backward The lower slider is used to move playback to a particular point in the recording 11 3 View recordings on CD Start the Call Recorder CD software Place a CD f...

Page 75: ...the bottom of the application dialog the general properties of the CD are displayed like Number of recordings on the CD The Recorder ID Date and time of the first recording Date and time of the last r...

Page 76: ...he menu Select Archive on disk Select Locate another archive on disk There are two tool buttons to show the archives on CD and on your disk to show the archive on CD and to show the archive on disk 11...

Page 77: ...recordings Recordings can be exported from the application Select the recording you want to export Select Action in the menu Select Export You now have the option to export the file without changing t...

Page 78: ...available update will be listed Click Execute Update to install the update Keep in mind that an update may be of considerable size which can take a while to download 11 8 Search recordings The Call Re...

Page 79: ...Check Use Calendar to select a date range within the calendars Select the starting date in the left calendar Select the end date in the right calendar Click OK to execute the selected query 11 9 Soft...

Page 80: ...mns can be selected to show in the main dialog Click Font to change the font of the list of recordings Other settings include CryptoCard settings in the CryptoCard tab Password protection in the Secur...

Page 81: ...red See Chapter for details 12 1 The Call Recorder Access software The Call Recorder Access software is a versatile system that allows for the manipulation and archiving of stored recordings The Call...

Page 82: ...d a name according to Caller ID or Remote number Once a particular recording with a certain Caller ID or remote number has been assigned a name all recordings with the same Caller ID or remote number...

Page 83: ...arto Vidicode 2011 2022 83 For the communication between the RTR Call Monitor application and the Call Recorder it is essential that the network settings of the Call Recorder have been properly config...

Page 84: ...a microphone signal 13 1 1 Connecting The adapter is plugged into any line input of the recorder using a RJ45 cable The line must be set up for Voice activated recording No other settings are needed t...

Page 85: ...detect the recorder on the lines that are being recorded This makes this unit suitable for official tapping purposes The unit can be used in combination with a Quarto or Octo Call Recorder without th...

Page 86: ...ector Telephone line Octo Quarto 16x 8x RJ 45 connectors for compatibility with patchcables Right connector POTS Line left connector Telephone General purpose audio inputs Octo Quarto Eight four chann...

Page 87: ...evels can be connected to a 0 1 pitch 10 pins ribbon cable connector These can be used to optionally start stop recordings 1 Switch channel 1 2 Switch channel 2 3 Switch channel 3 4 Switch channel 4 5...

Page 88: ...for Caller ID and dialing information including all detectors needed for all versions of caller id AGC circuit for leveling of recording levels of remote and local speaker Audio level detector to be u...

Page 89: ...kup storage Internal Drive Hard Disk or SSD Internal CD writer A thermal overheating protection circuit protects the Drive and CD writer against overheating Other Features Battery backed real time clo...

Page 90: ...ur Call Recorder has a 12 month factory warranty The warranty is effective for normal use only We would like to emphasize that the warranty is not valid under exceptional environmental conditions such...

Page 91: ...t functioning of the Call Recorder cannot be warranty d under all conditions and thus we do not accept any liability for loss of information or other damages due to the use of the Call Recorder Vidico...

Page 92: ...CP server 63 Domain name 69 E E mail address Fax Server 66 Encrypted recording 56 Erase CD Re Writable 52 Ethernet interface 14 Export 78 F Free time left 51 FTP 61 password 62 user name 61 Function k...

Page 93: ...67 Reset all values 39 RTR Call Monitor 83 S Search 40 line number 43 recordings 41 remote number 43 Server port 63 Service timer 72 Set up Wizard 74 Silence Period 28 SMTP server 67 SMTP server port...

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