Manual Call Recorder Octo | Quarto © Vidicode 2011-2022
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12.1.1
Playing recordings
The Call Recorder Access System receives a listing of recordings first. To
play a recording the actual recording will need to be downloaded. A
downloaded recording can be played using the incorporated recorder
keys. Select a recording in the database and click on the
button to
start playback. The
and
keys are used to skip 60 seconds
forward or backward. The lower slider is used to move playback to a
particular point in the recording.
12.1.2
Queries
The Call Recorder Access System has the ability to make a selection of
recordings according to date, time or other call properties. A query can
be performed for a certain a range of dates and times or duration. The
entire database can also be sorted according to date and time or
duration. Recordings can be assigned a name according to Caller ID or
Remote number. Once a particular recording with a certain Caller ID or
remote number has been assigned a name all recordings with the same
Caller ID or remote number will be assigned the same name. A query can
be performed to search the database for recordings with the same name
or number.
12.2
The RTR Call Monitor software
RTR Call Monitoring stands for Real Time Remote Call Monitoring. The
Call Recorder features the RTR Call monitoring option. The optional RTR
Call Monitor software keeps track of the status of all eight/four lines of
the Call Recorder. Once a call is started on a particular line the RTR Call
Monitor application can connect to the Call Recorder over the network.
The Call Recorder then transmits the call over the network to the RTR
Call Monitor application. In this way it is possible to listen-in on all lines
of the Call Recorder with only a couple of seconds delay. The RTR Call
Monitor application can be used to listen-in on calls on all the Call
Recorders connected to the network.