CE-C10-03-SMSP01-20220502 V1.0
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Black screen or screen no longer updates
1. Close the App and restart the App.
2. Unplug the probe from the mobile platform
(mobile device) and reconnect.
Imaging issues
Image degradation or occurrence of image artifacts Make sure you are using the appropriate preset
and the depth is appropriate for the anatomy being
scanned.
Image quality degraded
1. Make sure you are using enough approved
ultrasound gel. If quality does not improve.
2. If not work, contact Support
Image is nor clear
1. Adjust the image parameters follow the page-24
2. Use enough ultrasound Gel.