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Appendices

Appendix A: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you may encounter with your
Liebert® product. Visit

https://www.vertiv.com/en-us/support/

for additional assistance. Alternatively, please call or email us:

In Europe, Middle East, and Africa (EMEA)

Multi-language technical support and warranty

Email: [email protected]

Phone: Toll free 0080011554499

Asia-Pacific (APAC)

Technical support and warranty

Email: [email protected]

Phone: Australia: 1300-367-686 option 1

Phillipines: 620-3655 option 2

Singapore: 1800-467-2326 option 2

Malaysia: 1800-221-388

United States/Canada

UPS technical support

Email: [email protected]

Phone: 1-800-222-5877 menu option 1

Software and monitoring technical support

Email: [email protected]

Phone: 1-800-222-5877 menu option 2

Warranty support

Email: [email protected]

Phone: 1-800-222-5877 menu option 3

Appendices

62

Proprietary and Confidential ©2022 Vertiv Group Corp.

Vertiv™ Liebert® GXT5 Lithium-Ion UPS Installer/User Guide

Summary of Contents for Liebert GXT5

Page 1: ...Liebert GXT5 Lithium Ion UPS Installer User Guide 230V Input 230V Output 1000 3000VA...

Page 2: ...sulting from use of this information or for any errors or omissions Refer to other local practices or building codes as applicable for the correct methods tools and materials to be used in performing...

Page 3: ...ling External Battery Cabinets 14 3 5 Connecting AC Input Power 16 3 5 1 Connecting loads 17 3 6 Communication Connections 17 3 6 1 Connecting IntelliSlot communication 17 3 6 2 Connecting to the dry...

Page 4: ...ge 44 5 3 4 Setting the date and time 45 6 Maintenance 47 6 1 Replacing Batteries 47 6 2 Charging Batteries 49 6 3 Checking UPS Operation 49 6 4 Cleaning the UPS 50 6 5 Installing or Replacing Optiona...

Page 5: ...he UPS and batteries Read this manual thoroughly and the safety and regulatory information available at https www vertiv com ComplianceRegulatoryInfo before attempting to install connect to supply or...

Page 6: ...1 Important Safety Instructions 2 Proprietary and Confidential 2022 Vertiv Group Corp This page intentionally left blank Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 7: ...9 Optional tower or rack installation to meet varying installation requirements Adapts to areas with unstable power mains supply via high frequency double conversion topology structure with high input...

Page 8: ...have the same general appearance with the main difference being the receptacle types on the rear panel Figure 2 1 Front View 2 3 Rear Panel Figure 2 2 below Figure 2 3 on the facing page and Figure 2...

Page 9: ...liSlot port Figure 2 3 GXT5LI 2000IRT2UXL Rear Panel Item Description 1 USB port 2 External Battery Cabinet EBC CAN ports 3 RS 232 port used for CLI 4 Dry contact communication terminal block 5 Remote...

Page 10: ...6 Input circuit breaker 20 A 7 Input power plug C20 8 Output circuit breakers 10 A 9 Non programmable output receptacles C13 10 Programmable output receptacles C13 11 Non programmable output receptacl...

Page 11: ...tery Run Times on page 59 for approximate battery run times with additional EBCs See Installing External Battery Cabinets on page 14 to connect the cabinets Figure 2 5 External Battery Cabinet Item De...

Page 12: ...To manually transfer the connected load from inverter to bypass see Transferring from Normal to Bypass Mode on page 24 7 EMI RFI Filters Filter Electromagnetic Interference EMI and Radio Frequency Int...

Page 13: ...ncy Conversion Mode can be selected using the Settings menu For more information on the Settings menu see Settings submenu on page 30 Allowable frequency operating modes include Auto Sensing 50 Hz or...

Page 14: ...2 Vertiv Liebert GXT5 Lithium Ion Description 10 Proprietary and Confidential 2022 Vertiv Group Corp This page intentionally left blank Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 15: ...ocal Vertiv representative immediately in the case of any discrepancy CAUTION The UPS is heavy see Specifications on page 55 for the weight Take proper precautions when lifting or moving the unit 3 2...

Page 16: ...Support bases 2 Spacers with connectors NOTE Two spacers are shown here If installing without external battery cabinets no spacer is needed One spacer is needed for each additional battery cabinet 2...

Page 17: ...il kit inner guides to the UPS 2 Attach the handles to the UPS 3 Install the rail kit outer guides in the rack NOTE Align shelf of rack kit with rack U number for proper alignment 4 Install the UPS in...

Page 18: ...remote electric power supplies before working with the UPS Ensure that the unit is shut down and power has been disconnected before performing any maintenance To install the EBCs 1 Inspect the EBC for...

Page 19: ...onnect one end of an additional EBC cable to the open EBC terminal on the first battery cabinet 2a Connect the other end to the EBC terminal of the second battery cabinet 2b Connect one end of the CAN...

Page 20: ...st be grounded We recommend installing an upstream circuit breaker of the same series as the input circuit breaker of the Vertiv Liebert GXT5 Lithium Ion Table 3 1 below lists the specifications of th...

Page 21: ...ion The Vertiv Liebert IntelliSlot RDU101 communications card provides advanced monitoring and control of the Vertiv Liebert GXT5 Lithium Ion Visit www vertiv com rdu101 for additional information See...

Page 22: ...disconnect the UPS mains input To completely disconnect the UPS disconnect the upstream input circuit breaker when activating the EPO For details on REPO connection and operation see Connecting a Rem...

Page 23: ...t is triggered the UPS shuts down regardless of current operating mode 4 Signal Ground Signal Ground 5 Output 5 9 10 Remote Fault Alert 5 User configurable dry contact output that can be set to alert...

Page 24: ...To make the cable for the REPO connection Figure 3 6 below shows the cable required to make the connection We recommend using 18 AWG to 22 AWG 0 82 mm2 to 0 33 mm2 copper core cable 1 Remove the insu...

Page 25: ...cribed in below table is consistent with the ACS pin out Pin Signal 1 NC 2 NC 3 TXD out 4 GND 5 NC 6 RXD in 7 NC 8 NC 3 6 6 UPS management software Vertiv offers two UPS management software packages V...

Page 26: ...3 Installation 22 Proprietary and Confidential 2022 Vertiv Group Corp This page intentionally left blank Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 27: ...EPO connector on the rear of the unit has a jumper between the pins or that it is properly wired to an Emergency Power Off circuit normally closed 2 Connect the UPS input plug to an input power recept...

Page 28: ...WARNING Risk of electric shock Can cause injury or death Disconnect all local and remote electric power supplies before working with the UPS Ensure that the unit is shut down and power has been discon...

Page 29: ...unction The operation display panel includes LED indicators function keys and an LCD interface to configure and control UPS operation Figure 5 1 UPS Front Panel Display Item Description 1 Run indicato...

Page 30: ...e 5 2 below After 4 minutes of inactivity the display will blank to conserve power If an alarm or fault occurs or if any button is pressed the UPS flow screen displays Figure 5 2 LCD Screen Saver 5 1...

Page 31: ...flow screens At startup the UPS executes a system test and displays the Vertiv logo screen for about 10 seconds shown in Figure 5 1 on page 25 After the test completes an overview screen shows status...

Page 32: ...on page 41 Maintenance Service only service password protected page for use only by Vertiv service representatives Table 5 3 Menu Options Figure 5 4 Main Menu Item Description 1 ECO mode indicator 2...

Page 33: ...UPS is powered down Input brownout count The number of times that the input voltage was too low to support the load and the UPS was forced to switch to battery power brown out Resets to 0 when the UPS...

Page 34: ...Options Sout kVA Apparent output power Pout kW Active output power Power Factor Power factor of output power Load percent Percentage of connected output power rated to maximum output power 5 2 4 Setti...

Page 35: ...cy of utility mains power and sets the nominal frequency to match and bypass mode is disabled Frequency converter 50 Hz Bypass mode is disabled and the UPS provides 50 Hz output from any qualified uti...

Page 36: ...EBCs automatically with Autodetect Autodetect can only be used with Vertiv EBCs 0 8 Autodetect default Low battery time Sounds an alarm when the selected amount of time remaining for the UPS to opera...

Page 37: ...g Life Mode default The internal battery will shut down after the UPS shuts down Standby Mode The internal battery will remain on until the battery detects low voltage protection Monitor Settings Opti...

Page 38: ...Disable default Start with no battery Allows the UPS to start when the battery has reached the end of discharge EOD This can be used to turn on the UPS and power the attached load without battery pro...

Page 39: ...n by the UPS when the input of dry contact 2 is triggered Disable default Battery mode shutdown If the UPS is running on batteries and this input is triggered the UPS shuts down Any mode shutdown If t...

Page 40: ...when power returns for Length of time after the mains input power returns before turning on the outlet Select the checkbox to enable default or disable the option 0 to 30 min default is 0 min Outlet...

Page 41: ...after the issue causing the fault is resolved see Table 8 2 on page 54 for a description of the faults Battery wake up manually Forces the battery to wake up if the battery does not wake up automatic...

Page 42: ...fferent from the set external battery cabinet number Check the battery connection or reset the external battery cabinet number Battery current abnormal Battery current abnormal of the online lithium b...

Page 43: ...tside of range bypass power off and incorrect bypass cables connection Check that the bypass voltage and frequency are within the setting range Check the bypass cables connection Bypass abnormal in EC...

Page 44: ...display in the log whenever the event occurs Manual shutdown The system was shut down via the display panel This will display in the log whenever the event occurs Manual shut off Displayed when the us...

Page 45: ...curs check for the following The ambient temperature is too high Dust is blocking any of the UPS vents A fan fault has occurred Turn on fail The UPS does not start because there is no mains utility po...

Page 46: ...shown when the RDU101 card is installed Subnet mask Shows the subnet mask of the RDU101 card This is only shown when the RDU101 card is installed Gateway address Shows the gateway address of the RDU10...

Page 47: ...ut settings output voltage output frequency output phase No Incorrect password please input again Appears when the Settings password is input incorrectly Operation failed condition is not met Appears...

Page 48: ...hen press Enter 4 Use the Down arrow to highlight Change settings password press Enter and enter the current password again The Input new password dialog opens see Figure 6 5 below 5 Enter the new pas...

Page 49: ...e 1 At the main menu select the Settings icon and press Enter 2 At the password prompt use the Up arrow to select the first digit press the Down arrow to move to the next digit repeat for each digit t...

Page 50: ...46 Proprietary and Confidential 2022 Vertiv Group Corp This page intentionally left blank Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 51: ...y grounded If it is inadvertently grounded remove the source of the ground Contact with any part of a grounded battery can result in electrical shock The likelihood of such shock will be reduced if gr...

Page 52: ...battery pack is hot swappable However you must exercise caution because during this procedure the load is unprotected from disturbances and power outages Do not replace the battery while the UPS is op...

Page 53: ...t System BMS that self monitors the safety of the Lithium ion batteries in real time This is an agency tested and certified requirement now eliminating the industry wide safety risk known with previou...

Page 54: ...ective cover No user accessible parts are located behind the protective covers that require a tool for removal Only qualified service personnel are authorized to remove such covers If maintenance for...

Page 55: ...ernal battery cabinets All firmware components may be updated using either CLI and the RS232 port or the RJ 45 port on the RDU101 card if installed The latest firmware files and update instructions ar...

Page 56: ...6 Maintenance 52 Proprietary and Confidential 2022 Vertiv Group Corp This page intentionally left blank Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 57: ...ntinuous beep Generated when a UPS fault appears such as a fuse or hardware failure One beep every 0 5 seconds Generated when a UPS critical alarm appears such as on inverter overload One beep every 1...

Page 58: ...orting a UPS issue to Vertiv include the UPS model and serial number These are located in several places for your ease of location On the top panel rack mount orientation The left side tower orientati...

Page 59: ...59 7 27 1 Power Rating 240 VAC Output 1000 VA 1000 W 1500 VA 1500 W 2000 VA 2000 W 3000 VA 2700 W 230 VAC Output 220 VAC Output 208 VAC Output 900 VA 900 W 1800 VA 1800 W 200 VAC Output Input AC Volta...

Page 60: ...teries Only See Table 9 8 on page 61 for external battery cabinet recharge times Replacement Battery GXT5LI 48VBATKIT1 GXT5LI 48VBATKIT2 Environmental Requirements Operating Temperature full rating F...

Page 61: ...000 4 6 Conducted RFI Transportation ISTA 2A for individually packaged ISTA 3E for palletized units UN3480 Surge Immunity ANSI C62 41 Category B IEC 61000 4 5 RFI EMI CISPR22 Class A RFI Table 9 2 UPS...

Page 62: ...IEC 61000 3 12 Harmonics Immunity High commercial and light industry immunity levels for enclosure power signal and control ports IEC EN AS 62040 2 2nd Ed Cat 2 Table 6 for IEC EN AS 61000 4 2 Electr...

Page 63: ...60 5 85 5 110 135 159 5 184 5 209 100 1000 1000 12 32 54 76 5 99 121 143 5 166 188 Table 9 4 Battery Run Time in Minutes GXT5LI 1000IRT2UXL Load Internal Battery Only Number of External Battery Cabine...

Page 64: ...ime in Minutes GXT5LI 2000IRT2UXL Load Internal Battery Only Number of External Battery Cabinets VA W 1 2 3 4 5 6 7 8 10 300 270 70 5 144 217 290 5 364 437 510 5 584 657 5 20 600 540 37 5 78 118 5 159...

Page 65: ...rge Current 1 3 8A 2 4 25 3 5 5 4 6 75 5 8 6 9 25 7 10 25 8 11 75 Table 9 8 External Battery Cabinet Recharge Times 8 Specifications 61 Proprietary and Confidential 2022 Vertiv Group Corp Vertiv Liebe...

Page 66: ...Asia Pacific APAC Technical support and warranty Email DPG Warranty vertiv com Phone Australia 1300 367 686 option 1 Phillipines 620 3655 option 2 Singapore 1800 467 2326 option 2 Malaysia 1800 221 38...

Page 67: ...l CallCenter Colombia vertiv com Phone 018000 125527 Mexico Email CallCenter Mexico vertiv com Phone 01800 2530414 Central America and Caribbean countries Email CallCenter CA vertiv com Paraguay Email...

Page 68: ...the Free Software Foundation A copy of the GNU General Public License is located at www gnu org licenses old licenses gpl 2 0 html A copy of the exception is located at https spdx org licenses freerto...

Page 69: ...Vertiv Liebert GXT5 Lithium Ion UPS Installer User Guide...

Page 70: ...e trade names trademarks or registered trademarks of their respective owners While every precaution has been taken to ensure accuracy and completeness here Vertiv Group Corp assumes no responsibility...

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