Vertical Wave Phone, User Manual

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Accessing Voicemail 4
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3
Using Voicemail
Wave Phone User Guide
From any External Phone*
You can access your voicemail from outside the Wave system (for example, from home, or a
client’s office, etc.).
To Access Voicemail from a Phone Outside the Wave System
1. Dial the main number to the Wave system (usually your company’s main phone
number).
If an operator an/receptionist answers:
2. Ask for your extension.
OR
If an Automated Attendant answers:
Enter your extension.
Note:
If the main number is answered by an Auto Attendant, instead of entering your extension,
you may need to press # to access voicemail, then enter your extension, then press #. If this is
the case, skip to step 4 to listen to access your voicemail. Contact your System Administrator
for more information about accessing your voicemail from outside the Wave system
When you hear your greeting:
3. Press 9 during the greeting to access your voicemail options.
IMPORTANT:
This step may or may not be required for your system. Contact your phone
System Administrator to find out if this option is enabled
4. Enter your password, then press #.
5. Proceed with using the voicemail features and/or making changes to your
account settings described later in this section (such as changing your
password).
Release 1.5 SP2 June 2009