Vertical Wave Phone, User Manual

Page: 26 / 180

Basic Phone Handling 2
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8
Basic Operation
Wave Phone User Guide
Making Calls
Dialing Internal and External Numbers
Internal calls are calls to other Wave extensions. External calls are calls to outside numbers,
including calls to another phone system (PBX), a Centrex extension, another Wave system such
as a branch office, and an Internet address.
Note:
If you encounter a delay after dialing before your calls are connected, you can press #
after the extension or number, for example, 187#. This skips the delay.
To Dial an Internal Number
Do one of the following:
• Dial the extension number.
• Dial the extension number followed by * to go directly to voicemail
(if your administrator has enabled that feature).
• Press
411
for the dial-by-name directory.
To Dial an External Number
You must dial an access code to start dialing an external number. Ask your Wave System
Administrator what types of external calls you can place and what access codes you must use.
Enter
<access code><phone number>
.
Example:
In the U.S. if you want to call the external phone number
555 1212 , you must dial 9 (the usual access code) before you dial 555 1212 .
Dialing by Name
You can dial another Wave user by name if you do not know the other user’s extension.
Hint:
Your System Administrator can remove you from the dial-by-name directory, or you can
remove yourself using ViewPoint, so that only callers who know your extension can dial you.
To Dial-by-Name
Press
411
.
Release 1.5 SP2 June 2009