Vertical Wave Phone, User Manual

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Wave Phone User Guide
Chapter 4
Using Voicemail
Introduction
Vertical Wave Voicemail offers state-of-the-art messaging services. Use this quick reference
guide to use the various options available on your system.
Accessing Voicemail
You will need to log into your Wave voicemail account any time you want to listen to your
messages or make changes in your settings. You can log in from your own Wave phone, from
any Vertical Wave phone in the system, or from an external (remote) phone.
IMPORTANT:
The very first time you log into voicemail, you will need to use the system
default password (usually “0000”). Your System Administrator should provide you with the
appropriate default entry. Once you log in to your account, you will be prompted to change your
password - see “Set/Change Your Password” on page 4-4.
Log In from Your Own Wave Phone
You can easily access your email from your own Wave phone.
Note: If you are a digital phone, also see “Visual Voicemail (digital phones only)” on page 4-16
To Access Voicemail from Your Own Wave Phone
1. Press MESSAGE or
VMAIL
softkey.
If your phone does not have a MESSAGE button or
VMAIL
softkey, take the phone
off-hook, then press # twice.
OR
If you are a member of a hunt group, dial that access code (usually extension 550), then
press #. Contact your System Administrator for details about hunt groups.
At the prompt:
2. Enter your password, then press # again.
3. Proceed with using the voicemail features and/or making changes to your
account settings (such as listening to messages, changing your password, etc.)
described later in this section.
Release 1.5 SP2 June 2009