Forward Calls
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Using Wave Phone Features
Wave Phone User Guide
To Forward Calls to External Phone Numbers
1.
Press the pre-programmed
User Forward
button
.
If your phone does not have a
programmed
User Forward
button, dial
*43
.
2.
Enter the external access digit(s).
The digit that allows you access to an external phone line (usually a 9).
3.
Enter the phone number to which you want to forward calls.
If you enter an international phone number, you must enter a
#
at the end of the number.
4.
If you are prompted for a password, enter your Voicemail password, then press
#
.
You will hear two beeps, and
FWD
is displayed. See above for the button’s expected red
LED behavior.
Note:
When you go off hook you receive "stutter" dial tone to indicate your phone is in a
special state.
EXCEPTION:
On a digital phone, password re-entry may fail when forwarding your calls to an
external number, because the incorrect password is not cleared first.
Workaround: Hang up and retry the forwarding process again, making sure to enter
your password correctly.
To Cancel Call Forwarding (Internal/External)
Press
the pre-programmed
User Forward
button. If your phone does not have a
programmed
User Forward
button, dial
*44
to cancel call forwarding.
If the
User Forward
button’s red LED was flashing or solid, it goes off.
Using Forward (Follow-me)
From any phone in the system, you can specify an extension to which you want your calls
forwarded.
Example:
You go to work in a lab room and want all calls forwarded to that room, but have forgotten
to set the forward prior to leaving your office. You can pick up the phone in the lab and set
it for the Follow-me forward. All calls to your office phone will then ring in the lab (until
you cancel the setting).
1.
Listen for the dial tone.
2.
Press
*78
.
3.
Enter the destination extension.
If you are prompted for a password:
4.
Enter the appropriate voicemail password.
Wave 4.0
June 2013