Verizon HomeFusion Broadband User Manual Download

Page: 143 / 148

Support

DMS-CTC-20110909-0007 v2.0

138

10.1 General Troubleshooting

Check the LEDs

If the HBR does not work as expected, the status LEDs on the front panel may
provide you enough information to locate the problem.

For more information, see

“1.3.1 Front Panel” on page 6

Summary of Contents for HomeFusion Broadband

Page 1: ...HomeFusion Broadband User Manual...

Page 2: ...3 2 Connecting Your Wireless Device Manually 19 2 3 3 Wired Connection to the HBR 23 2 4 Wall Mounting the HBR Optional 24 3 Graphical User Interface GUI 26 3 1 Main 29 3 1 1 My Router 30 3 1 2 My Ne...

Page 3: ...cess Control 58 6 3 Port Forwarding 60 6 4 DMZ Host 61 6 5 Port Triggering 62 6 6 Remote Aministration 64 6 7 Static NAT 66 6 8 Advanced Filtering 67 6 9 Security Log 70 7 GUI Parental Control 71 7 1...

Page 4: ...vanced Pages 114 8 2 1 Diagnostics 116 8 2 2 Restore HBR Defaults 117 8 2 3 Reboot HBR 118 8 2 4 ARP Table 119 8 2 5 Users 120 8 2 6 DNS Server 121 8 2 7 System Settings 122 8 2 8 Port Configuration 1...

Page 5: ...10 3 Resetting your HBR 141 10 4 Configuring Dynamic IP Addressing on Windows 143...

Page 6: ...1 Getting Started...

Page 7: ...Started DMS CTC 20110909 0007 v2 0 2 Introduction This User Manual helps you get to know your HomeFusion Broadband service and guides you through the configuration of features of the HomeFusion Broadb...

Page 8: ...face between the Verizon 4G LTE Network and your MoCA devices The HBR The HomeFusion Broadband Router is located in your home and is responsible for interconnecting WiFi devices for example portable c...

Page 9: ...sions and Responsible Driving Important Consumer Information Read these documents before you start using your HBR 2 The HomeFusion Broadband Router In this User Manual we will refer to it as HBR 3 The...

Page 10: ...1 Getting Started DMS CTC 20110909 0007 v2 0 5 1 3 Getting to Know the HBR This section introduces you to the different components of the HBR Topic Page 1 3 1 Front Panel 6 1 3 2 Back Panel 10...

Page 11: ...ess clients to your local network in a swift and easy way without the need to enter any of your wireless settings network name wireless key encryption type Power LED Status LEDs WPS button Color State...

Page 12: ...work Blinking Connected to the MoCA network HBA could not be found Off The HBR is either powered off or starting up Color State Description Green Solid Connected to the Verizon telephone network Blink...

Page 13: ...tion Green Solid WPS successful Amber Solid WPS button pressed Blinking WPS session ongoing The session will stop in either of the following cases After a successful connection After two minutes Red B...

Page 14: ...09 0007 v2 0 9 For more information on how to connect your wireless clients using WPS see 2 3 1 Connecting Your Wireless Devices via WPS on page 17 Off WPS not initiated The HBR is powered off or star...

Page 15: ...needs to be able to power or charge Power switch B Allows you to switch the HBR on off Power inlet C This is where you will plug in the power adapter Reset button D If you press this button for 2 seco...

Page 16: ...net connection on this port WAN coaxial cable port F Allows you to connect the HBR to the HBA Phone port G Allows you to connect your telephone to the Verizon Wireless telephone network LED State Desc...

Page 17: ...2 Setup...

Page 18: ...ou have trouble configuring the HBR try the following 1 Refer to Support on page 136 2 If you did not find a solution in the Troubleshooting section call the Customer Care at 800 922 0204 Optional con...

Page 19: ...0909 0007 v2 0 14 2 1 Connecting the HBR to the MoCA Network Procedure 1 Take one end of the coaxial cable and connect into the coaxial wall jack 2 Connect the other end to the WAN port of the HBR Coa...

Page 20: ...et 4 Push the On Off switch to turn on the HBR 5 Wait a few minutes to allow the HBR to complete the start up phase 6 The Power LED on the front panel of the HBR must be solid green 7 After a few minu...

Page 21: ...nection options If you want to connect your computer to the HBR using A wireless connection you can connect your computer Via WPS push button configuration proceed with 2 3 1 Connecting Your Wireless...

Page 22: ...ndicates that the HBR is now searching for wireless devices that are in registration mode You now have two minutes to start WPS on your wireless device 3 Start WPS on your wireless device 4 The HBR is...

Page 23: ...hat another WPS session is already ongoing Wait for two minutes and then try again Troubleshooting If you are having trouble connecting your wireless device via WPS configure your wireless client manu...

Page 24: ...re the wireless client on your computer with the wireless settings printed on the label of the HBR To configure these settings on Windows 7 proceed with Connect your computer on Windows 7 on page 20 W...

Page 25: ...key that is printed on the back of the HBR in the Network key and Confirm network key box and click Connect Connect your computer on Windows Vista Proceed as follows 1 Click Start and click Connect T...

Page 26: ...the notification area and then click View Available Wireless Networks 2 A list of available wireless networks appears Double click the HBR access point The HBR is listed with the network name SSID th...

Page 27: ...less networks appears Select the HBR from the list 3 The AirPort window prompts you to enter your WPA password In the Password box type the WPA2 key that is printed on the back of the HBR and select t...

Page 28: ...dows on page 143 Procedure Proceed as follows 1 Take the yellow Ethernet cable that was included in your box 2 Plug the Ethernet cable into one of the four yellow Ethernet ports on the back of the HBR...

Page 29: ...e wall mount bracket against the wall at the position where you want to mount the HBR 2 Mark the mounting holes with a pencil 3 Put the wall mount bracket down 4 If you want to Use wall plugs drill th...

Page 30: ...2 Setup DMS CTC 20110909 0007 v2 0 25 5 Place the wall mount bracket back into position and insert the screws 6 Carefully hang the HBR on the wall mount bracket...

Page 31: ...3 Graphical User Interface GUI...

Page 32: ...r more information consult the help menu of your web browser Accessing the GUI Proceed as follows 1 Open your web browser 2 In the Address box type http 192 168 1 254 and press ENTER 3 The HBR prompts...

Page 33: ...e information see Main 3 1 Main on page 29 Wireless Settings 4 GUI Wireless Settings on page 34 My Network 5 GUI My Network on page 46 Firewall Settings 6 GUI Firewall Settings on page 54 Parental Con...

Page 34: ...vides a summary view of the main services of the HBR The content of the page is divided into three groups My Router For more information see 3 1 1 My Router on page 30 My Network For more information...

Page 35: ...TE Broadband Connection you can view The status of the 4G LTE connection The signal strength of the 4G LTE connection The My Router pane displays the status of the HBR s network and Internet connectio...

Page 36: ...the Internet will automatically be forwarded to this device Change Wireless Settings Click this link to configure the wireless access point of the HBR For more information see GUI Wireless Settings o...

Page 37: ...currently connected to the HBR The following information is provided for each device PC Name Displays the name that will be used to reference to the device Connection Type Displays how the device is c...

Page 38: ...ick GO TO THE INTERNET NOW to browse to your home page Quick Start Guide to view the latest version of the Quick Start Guide User Manual to view the latest version of this User Manual Protection Plan...

Page 39: ...4 GUI Wireless Settings...

Page 40: ...he channel to which the wireless connection is currently set When you select Automatic default setting the HBR automatically selects the best channel for your wireless communication The actual channel...

Page 41: ...more information see 4 3 2 SSID Broadcast on page 42 MAC Authentication If MAC authentication is enabled only wireless clients that are included in the Access list are allowed to connect For more inf...

Page 42: ...ey Step 6 Turn WPS ON Step 7 Write down wireless settings Step 1 Turn Wireless ON OFF If you want to Turn on the wireless interface select On Turn off the wireless interface select Off Be aware that w...

Page 43: ...choose the WEP key 1 In the Select a WEP key list select 64 40 bit and Hex to enter a combination of 10 digits You can choose any letter from A F or any number from 0 9 For example 0FB310FF28 64 40 bi...

Page 44: ...are using WPA or WPA WPA2 to encrypt your wireless connection If WEP or no encryption is used the selection will be unavailable To turn WPS on off 1 Under WPS select On Off 2 If needed complete the o...

Page 45: ...s sent over your wireless connection For more information see 4 3 1 Securing Your Wireless Connection on page 41 Level 2 Stop your gateway from broadcasting your Wireless Network Name SSID This level...

Page 46: ...efault and recommended encryption The most recent and most secure version of WPA Choose this version if you are sure that all your wireless clients support WPA2 None Although the HBR allows you to use...

Page 47: ...tect the presence of your network and inform the users that this network is available Disabling SSID Broadcast Proceed as follows 1 On the Wireless Settings menu click Advanced Security Settings 2 Und...

Page 48: ...secure your wireless connection preferably with a WPA2 encryption key This way hackers won t be able to interpret your wireless traffic Enabling MAC Authentication Proceed as follows 1 On the Wireless...

Page 49: ...peeds up to 54Mbps 802 11b offers speeds up to 11Mbps Procedure Proceed as follows 1 On the Wireless Settings menu click Advanced Security Settings 2 Under Level 3 click 802 11b g n Mode 3 The 802 11...

Page 50: ...ke any changes to these options unless you have been instructed to do so by Verizon Wireless support personnel Accessing the Advanced Wireless Options page Proceed as follows 1 On the Wireless Setting...

Page 51: ...5 GUI My Network...

Page 52: ...s of the device IP Address Allocation Displays whether the device is using A Dynamic IP address In this case the HBR assigns the first available address in the address pool This also means that you ma...

Page 53: ...he settings covered in this section should be configured by experienced network technicians only Introduction The Network Connections page allows you to configure the network connections of the HBR Cl...

Page 54: ...tch of the HBR Accessing the Ethernet Properties page Proceed as follows 1 On the My Network menu click Network Connections 2 The Network Connections table appears Click Ethernet 3 The Ethernet Proper...

Page 55: ...ss access point View the properties of the wireless access point of the HBR Access Proceed as follows 1 On the My Network menu click Network Connections 2 The Network Connections table appears Click W...

Page 56: ...work menu click Network Connections 2 The Network Connections table appears Click Coax 3 The Coax Properties page appears Properties The following properties are available Status Displays the status o...

Page 57: ...terface has been connected Channel The channel used by the coax connection Controls Click Settings to change the following advanced settings Channel Allowable frequency Network Coordinator Mode Transm...

Page 58: ...onnection LTE page allows you to access the broadband settings of the HBA Accessing the broadband LTE settings Proceed as follows 1 On the My Network menu click Network Connections 2 The Network Conne...

Page 59: ...6 GUI Firewall Settings...

Page 60: ...view This chapter describes the Firewall Settings pages Topic Page 6 1 General 56 6 2 Access Control 58 6 3 Port Forwarding 60 6 4 DMZ Host 61 6 5 Port Triggering 62 6 6 Remote Aministration 64 6 7 St...

Page 61: ...our choice Click Yes Security Level Internet Requests Incoming Traffic Local network requests Outgoing Traffic Maximum Security High Blocked No access to local network from Internet except as configur...

Page 62: ...ice 5 Check the Block IP Fragments box to protect the local network from attacks that use fragmented data packets to sabotage the network 6 Click Apply to save your changes VPN over IPSec and some UDP...

Page 63: ...sing the Access Control page Proceed as follows 1 On the top menu click Firewall Settings 2 The HBR prompts you to confirm your choice Click Yes 3 On the left menu click Access Control 4 The Access Co...

Page 64: ...for each device that you want to add 4 In the Protocol list select the protocol that you want to block 5 In the When should this rule occur list select either of the following Always to make this a pe...

Page 65: ...rding sometimes referred to as local servers supports both of these functions To grant Internet users access to servers inside the local network each service provided as well as the computer providing...

Page 66: ...vulnerable to attack Designating a DMZ host may also put other computers in the local network at risk When designating a DMZ host consider the security implications and protect it if necessary Assigni...

Page 67: ...t So the incoming message from the game server UDP 3333 will be blocked If it would pass the firewall the message will be addressed to the public IP address of the HBR Since the HBR did not have any p...

Page 68: ...to create a new services definition if your service is not listed and specify the following information Service Name The name that you want to use to refer to this service Outgoing Trigger Ports Enter...

Page 69: ...page Proceed as follows 1 On the top menu click Firewall Settings 2 The HBR prompts you to confirm your choice Click Yes 3 On the left menu click Remote Administration Telnet and Web Management remote...

Page 70: ...6 GUI Firewall Settings DMS CTC 20110909 0007 v2 0 65 4 The Remote Administration page appears 5 Select the services that you want to allow 6 Click Apply...

Page 71: ...a new Static NAT entry 1 Click Add or 2 The Edit NAT NAPT Rule page appears 3 Under Local Host do either of the following Select Specify Address and type the address of the local host Select the loca...

Page 72: ...s There are numerous rules automatically inserted by the firewall to provide improved security and block harmful attacks The pre populated rules displayed here are required for operation on the Verizo...

Page 73: ...to packets that match the source and destination IP addresses and vCP reset to the origination peer Accept Allow access to packets that match the source and destination IP addresses and protocol ports...

Page 74: ...C 20110909 0007 v2 0 69 User Defined if the rule will only be active at certain selected times Then click Add to add a schedule rule The procedure is similar to the one described in 8 1 20 Scheduler R...

Page 75: ...menu click Firewall Settings 2 The HBR prompts you to confirm your choice Click Yes 3 On the left menu click Security Log 4 The Security Log page appears Security log table The security log table prov...

Page 76: ...7 GUI Parental Control...

Page 77: ...locked Redirect a website to another website When the user tries to access the blocked page he she will be redirected to the page of your choice for example an intranet page explaining the intranet po...

Page 78: ...bsite to specify an exception on a blocking rule Blocking ALL Internet Access b Enter the URL for the Website that you want to block in the Website box for example www evil com and or enter a keyword...

Page 79: ...iew or change the existing parental control rules Changing a parental control rule Proceed as follows 1 On the Parental Control menu click Rule Summary 2 The Rule Summary page appears 3 Click to view...

Page 80: ...8 GUI Advanced Settings...

Page 81: ...ss the Advanced page proceed as follow 1 On the top menu click Advanced 2 The Advanced page appears 3 On the bottom of this page click HBA Advanced Settings to configure the settings of the HBA For mo...

Page 82: ...3 Reboot the Router on page 83 ARP Table to display active devices and their IP and MAC addresses For more information see 8 1 4 ARP Table on page 84 Quality of Service QoS to view the QoS settings F...

Page 83: ...page 101 SIP ALG to enable disable the SIP ALG For more information see 8 1 15 SIP ALG on page 102 MGCP ALG to enable disable the MGCP ALG For more information see 8 1 16 MGCP ALG on page 103 IGMP Pro...

Page 84: ...gs 3 Under click Diagnostics 4 The Diagnostics page appears In the Destination box type one of the following The DNS name for example www google com or IP address for example 141 11 249 33 of a websit...

Page 85: ...8 GUI Advanced Settings DMS CTC 20110909 0007 v2 0 80 Round trip time you can see the amount of time it took for the packet to get back to the HBA...

Page 86: ...urrent configuration of the HBA This allows you to restore this configuration at any time For more information see 8 1 10 Configuration File on page 93 6 Click Restore Defaults 7 The HBA prompts you t...

Page 87: ...8 GUI Advanced Settings DMS CTC 20110909 0007 v2 0 82 8 The HBA restores the factory defaults and restarts...

Page 88: ...BA will be unavailable Procedure To reboot the HBA 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then click Yes to confirm that...

Page 89: ...roceed as follows 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then click Yes to confirm that you want to access the advanced...

Page 90: ...r example Data destined for your Setup Box must have higher priority than normal traffic Accessing the QoS pages Proceed as follows 1 On the top menu click Advanced 2 The Advanced page appears Click H...

Page 91: ...figure telnet access to your HBA Accessing the QoS pages Proceed as follows 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then...

Page 92: ...r troubleshooting and remote system management by a user or the ISP Telnet and Web Management remote administration access may be used to modify or disable firewall settings Local IP addresses and oth...

Page 93: ...he top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then click Yes to confirm that you want to access the advanced settings 3 Under click R...

Page 94: ...need Before you can configure Dynamic DNS you first have to create an account at a Dynamic DNS service provider For example www dyndns org www no ip com www dtdns com Accessing the Dynamic DNS page Pr...

Page 95: ...the Password box type the password of your Dynamic DNS account 6 Optionally you can Select Wildcard to support all URLs that contain your host name for example newname myhbr dyndns org Enter your mai...

Page 96: ...within the local network simultaneously Automatically appends a domain name to unqualified names Allows new domain names to be added to the database using the HBA s GUI Permits a computer to have mult...

Page 97: ...ame box 4 Enter the IP address of the host in the IP Address box 5 Click Apply Accessing a device via its DNS name Once a device is listed in the DNS table you can access it via DNS name DNS suffix Ex...

Page 98: ...ge appears Click HBA Advanced Settings on the bottom of the page and then click Yes to confirm that you want to access the advanced settings 3 Under click Configuration File 4 The Configuration File p...

Page 99: ...110909 0007 v2 0 94 3 The Configuration File page appears 4 Click the Load Configuration File 5 The Load Configuration File page appears 6 A window appears to prompt you to save your file Save your fi...

Page 100: ...e Wireless Broadband Router s Hostname to access the HBA So if you change the host name to router and the local domain to home you will have to access the GUI using http router home HomeFusion Broadba...

Page 101: ...information received for remote system logging Options include None Error Warning and Information Security Logging Under Security Logging you can configure the following items Low Capacity Notificati...

Page 102: ...ss Email notifications require a from address Enter a from email address in this text box Port Enter the port number of the email server in this text box Server Requires Authentication If the email se...

Page 103: ...oftware and allows you to initiate the upgrade Using an official upgrade file provided by Verizon Wireless Service interruption Upgrading the software requires a restart of the HBA This means that all...

Page 104: ...be applied to all the computers simultaneously Network objects can be used to apply security rules based on host names instead of IP addresses This may be useful since IP addresses change from time to...

Page 105: ...ed Settings DMS CTC 20110909 0007 v2 0 100 8 The Edit Item screen appears Select the type of network object type from the Network Object Type list box Options include IP address MAC Address Host Name...

Page 106: ...click Universal Plug and Play 4 The Universal Plug and Play page appears The following options are available Select Allow Other Network Users to ControlWireless Broadband Router s Network Features to...

Page 107: ...you to enable the SIP ALG on your HBA Accessing the SIP ALG page 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then click Yes...

Page 108: ...you to enable the MGCP ALG on your HBA Accessing the MGCP ALG page 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then click Yes...

Page 109: ...o change the IGMP Proxy settings Accessing the IGMP Proxy Settings page 1 On the top menu click Advanced 2 The Advanced page appears Click HBA Advanced Settings on the bottom of the page and then clic...

Page 110: ...ormation see 6 2 Access Control on page 58 Port Forwarding For more information see 6 3 Port Forwarding on page 60 Static NAT For more information see 6 2 Access Control on page 58 Accessing the Port...

Page 111: ...8 GUI Advanced Settings DMS CTC 20110909 0007 v2 0 106 Delete an existing rule click View a full list of rules click the Advanced button under the table...

Page 112: ...ngs on the bottom of the page and then click Yes to confirm that you want to access the advanced settings 3 Under click Date and Time 4 In the Time Zone list select your time zone or select Other to c...

Page 113: ...ars Click HBA Advanced Settings on the bottom of the page and then click Yes to confirm that you want to access the advanced settings 4 Under click Scheduler Tasks 5 The Scheduler Tasks page appears C...

Page 114: ...0 109 9 Click Add Rule Schedule 10The Edit Rule Schedule screen appears 11Select active or inactive days of the week by clicking in the corresponding check boxes 12Click New Hours Range Entry to defin...

Page 115: ...ngs are available in the Routing table Route Name Select the type of network from the drop down list Destination The destination is the destination host subnet address network address or default route...

Page 116: ...aneously to a pre defined group of recipients When joining a multicast group all messages addressed to the group will be received by the user much like when an email message is sent to a mailing list...

Page 117: ...wishes to terminate a lease before its expiration it can send a release message to the DHCP server which will then make the IP address available for use by others HBA DHCP server functions The DHCP s...

Page 118: ...007 v2 0 113 4 The Routing page appears Click or the name of the entry to change the settings Connection List to see the current DHCP connections Access Control to allow deny access for specific clien...

Page 119: ...is similar to the one listed under the HBA Advanced pages For more information see 8 1 2 Restore Defaults on page 81 Reboot HBA to restart the HBA This page is similar to the one listed under the HBA...

Page 120: ...me to configure the HBR clock and calendar of the HBR For more information see 8 2 9 Date and Time on page 124 IP Address Distribution Click IP Address Distribution to manage the IP addresses of devic...

Page 121: ...rocedure To diagnose network connectivity 1 On the top menu click Advanced 2 The Advanced page appears Click HBR Advanced Settings on the bottom of the page and then click Yes to confirm that you want...

Page 122: ...tings DMS CTC 20110909 0007 v2 0 117 8 2 2 Restore HBR Defaults Introduction The Restore Defaults page allows you to return to the factory defaults of your HBR For more information see 8 1 2 Restore D...

Page 123: ...ed by the HBR will be unavailable Procedure To reboot the HBR 1 On the top menu click Advanced 2 The Advanced page appears Click HBR Advanced Settings on the bottom of the page and then click Yes to c...

Page 124: ...device that is using this IP address Viewing the ARP table Proceed as follows 1 On the top menu click Advanced 2 The Advanced page appears Click HBR Advanced Settings on the bottom of the page and th...

Page 125: ...appears 5 If you want to Create a new user click New User Change the settings of an existing user click the name of the user or Delete a user click User Settings page When editing or creating a user...

Page 126: ...gs DMS CTC 20110909 0007 v2 0 121 8 2 6 DNS Server Introduction The configuration of the HBR DNS Server page is similar to the configuration of the HBA DNS Server page For more information see 8 1 9 D...

Page 127: ...x The host name is used in combination with the Local Domain to access the HBR Local Domain Specify the network s local domain by entering it into this text box The Local Domain is used in combination...

Page 128: ...ollowing speeds 100 Megabits per second Mbps 10 Megabits per second The HBR also has an Auto setting where it automatically selects the highest speed supported by the connected device Supported Duplex...

Page 129: ...ss the advanced settings 2 Under click Date and Time 3 In the Time Zone list select your time zone or select Other to create one if your time zone is not listed 4 Under Daylight Saving Time you can ch...

Page 130: ...ess Distribution page To view a summary of the services currently being provided by the DHCP server 1 On the top menu click Advanced and then click Yes to confirm that you want to access the advanced...

Page 131: ...9 GUI System Monitoring...

Page 132: ...em Monitoring menu consists of the following items HBR Status For more information see 9 1 HBR Status on page 128 Advanced HBR Status For more information see 9 2 Advanced HBR Status on page 129 Advan...

Page 133: ...ystem Monitoring DMS CTC 20110909 0007 v2 0 128 9 1 HBR Status Introduction The HBR Status page provides basic information about your HBR Accessing the HBR Status page On the top menu click System Mon...

Page 134: ...Full Status System wide Monitoring of Connections on page 131 Traffic Monitoring For more information see 9 2 3 Traffic Monitoring on page 132 WARNING The advanced status pages are intended for advanc...

Page 135: ...on your HBR Accessing the System Logging page Proceed as follows 1 On the top menu click System Monitoring 2 The HBR Status page appears On the left menu click Advanced HBR Status and then click Yes t...

Page 136: ...1 On the top menu click System Monitoring 2 The HBR Status page appears On the left menu click Advanced HBR Status and then click Yes to confirm that you want to access the advanced settings 3 The Ad...

Page 137: ...the Traffic Monitoring page Proceed as follows 1 On the top menu click System Monitoring 2 The HBR Status page appears On the left menu click Advanced HBR Status and then click Yes to confirm that you...

Page 138: ...ons on page 131 Traffic Monitoring This page is similar to the HBR s Traffic Monitoring page For more information see 9 2 2 Full Status System wide Monitoring of Connections on page 131 Bandwidth Moni...

Page 139: ...page appears On the left menu click Advanced HBA Status and then click Yes to confirm that you want to access the advanced settings 3 The Advanced Status page appears Click Bandwidth Monitoring 4 The...

Page 140: ...access the advanced settings 3 The Advanced Status page appears Click IGMP Proxy 4 The Multicast Group Membership page appears Viewing the IGMP Proxy Multicast Group Statistics Proceed as follows 1 O...

Page 141: ...10 Support...

Page 142: ...10 Support DMS CTC 20110909 0007 v2 0 137 Call Customer Care If this Troubleshooting section does not provide a solution to your problem please call Customer Care at 800 922 0204...

Page 143: ...2 0 138 10 1 General Troubleshooting Check the LEDs If the HBR does not work as expected the status LEDs on the front panel may provide you enough information to locate the problem For more informatio...

Page 144: ...he HBR or connect your computer with an Ethernet cable for more information see 2 3 3 Wired Connection to the HBR on page 23 b Browse to the GUI For more information see Accessing the GUI on page 27 c...

Page 145: ...s Settings menu click Basic Security Settings d Under 3 Channel select another channel e Click Apply Check the signal strength indicated by the wireless client manager If the signal is low try to move...

Page 146: ...ssword required to access the GUI pages will be reset to the one that is printed on the back of the HBR Methods You can choose between Resetting the HBR via the HBR GUI Reset the HBR via the Reset but...

Page 147: ...HBR via the Reset button Proceed as follows 1 Make sure the HBR is turned on 2 Use a pen or an unfolded paperclip to push the recessed Reset button for at least 10 seconds and then release it 3 The H...

Page 148: ...XP 1 Select Network Connections in the Control Panel 2 Right click Ethernet Local Area Connection then click Properties 3 In the General tab select Internet Protocol TCP IP then click Properties 4 The...

Search results

Summary of Contents for HomeFusion Broadband

Reviews:

Related manuals for HomeFusion Broadband

Brands by name

Popular brands

Verizon HomeFusion Broadband, User Manual

Search results

Summary of Contents for HomeFusion Broadband

Reviews:

Related manuals for HomeFusion Broadband

Brands by name

Popular brands