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4. Warranty
4. Warranty
Veria products are designed for many years of trouble-free ope
-
ration. Consequently, the Veria Quickmat and Veria Flexicable
products are guaranteed for 12 years if installed properly in
accordance with the Installation Guide.
All other Veria products, including the Veria Control B35/B45,
have a two-year guarantee. This guarantee covers all products
that are clearly defective due to a deficiency in manufacturing,
design or material.
The guarantee is null and void in the following cases:
•
If the product is not installed in accordance with the
Installation Guide.
•
If the product is not connected by an authorised electri
-
cian or electrical specialist.
•
If the defect is caused by an unsuitable or poor floor
construction.
In addition, guarantee claims will only be honoured if the atta
-
ched guarantee certificate is completed properly. The owner
must keep this certificate in a safe place and present it in case
of a guarantee claim.
If for some reason a guarantee claim is necessary, we will
repair the product at no charge or send you a replacement
product at no charge.
The guarantee does not cover indirect or additional costs, such
as the cost of determining the cause of the fault, removing the
product, repairing the floor, etc.
Warranty certificate
Electrical installer:
Thermostat type:
Installation date:
Article code:
Stempel:
Stamp:
Note!
You must complete the following questionnaire fully and
accurately in order to make a guarantee claim.
Name:
Telephone:
Street addres:
City/town and postcode:
