20
Troubleshooting
Lost or Incorrect IP Address
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Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip
via the MSA Safety website.
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Extract the executable file and complete the installation (see Figure 8.
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Connect a standard Cat-5 Ethernet cable between the user’s PC and ProtoNode.
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Double click on the FS Toolbox Utility and click Discover Now on the splash page.
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Check for the IP Address of the desired gateway.
Figure 20. Checking for IP Address of the Desired Gateway
Viewing Diagnostic Information
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Type the IP Address of the ProtoNode into the web browser or use the FieldServer Toolbox to connect to the
ProtoNode.
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Click on Diagnostics and Debugging Button, then click on view, and then on connections.
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If there are any errors showing on the Connection page (see Figure 21), refer to “Checking Wiring and
Settings” on page 21 for the relevant wiring and settings.
