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10. Technical Specification
Power supply:
230-240V ~50Hz
Motor power:
1600W
Dirt container:
4.2 litres
Filter system:
Lifetime HEPA filter
Post-motor filter
Cord length:
7.8m
Weight: 8.4kg
Subject to technical change without notice.
UK Service & Help/Technical Specification
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9. UK Service & Help
Vax Care 0870 6061248
Monday-Friday 9.00am to 5.00pm.
An answerphone is available outside of these hours.
Any queries or concerns about using the Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
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8. Troubleshooting
WARNING: TO REDUCE RISK OF PERSONAL INJURY, UNPLUG VACUUM CLEANER BEFORE
SERVICING
PROBLEM: Cleaner won’t run
Cause:
Not properly plugged into wall outlet.
Solution:
Plug in firmly.
Cause:
No electricity in wall outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to on.
Cause:
Motor thermostat tripped.
Solution:
Reset motor thermostat (see page 6).
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won't pick up
Cause:
Full or clogged dirt container.
Solution:
Clean dirt container.
Cause:
Clogged nozzle.
Solution:
Remove obstruction.
Cause:
Clogged dirt inlet.
Solution:
Remove suction channel cover and remove obstruction.
Cause:
Clogged hose.
Solution:
Remove obstruction.
Cause:
Hose not inserted fully.
Solution:
Push hose in securely.
Cause:
Dirty filters or filter container.
Solution:
Clean/change filters or filter container.
PROBLEM: Accessories won't pick up
Cause:
Accessories not attached correctly.
Solution:
Refer to page 6 for fitting information.
PROBLEM: Brushbar does not turn
Cause:
Brushbar blocked.
Solution:
Remove blockages, wait 2 minutes and press the motor protection switch.
PROBLEM: Air flow restricted with attachment use
Cause:
Attachment use restricts air flow.
Solution:
Check attachment.
Cause:
New carpet debris clogging air path.
Solution:
Remove obstruction.
Troubleshooting
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