9.4. Reverting an Installed Upgrade
If you encounter problems with IDENTIKEY Appliance after upgrading to a new version, you can revert the
IDENTIKEY Appliance operating system to the previous version.
9.4.1. Before You Begin
Warning
If you revert to a previous version you will lose all configuration modifications since the upgrade, including:
n
IDENTIKEY Authentication Server configuration, e.g. newly created users or DIGIPASS assignments
n
System configuration like monitoring settings or LDAP user synchronization
Additionally, depending on the specific upgrade, other data acquired since the upgrade may be removed, includ-
ing:
n
Audit database records
n
System statistics
It is recommended to contact VASCO support to address your problem before reverting an upgrade.
9.4.2. Reverting an Installed Upgrade
Procedure 15: Reverting an Installed Upgrade
1. In the IDENTIKEY Appliance Configuration Tool, select
System > Actions
.
2. Click
Revert to a previous version of IDENTIKEY Appliance
.
The
Revert Upgrade Wizard
appears, showing the previously installed operating system and the date and
time the current update was installed. The latter is important because all configuration since that moment
will be lost.
9. Updating IDENTIKEY Appliance
IDENTIKEY Appliance 3.11.12 - Installation and Maintenance Guide
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