3. Use the
ON/OFF
switch or
RESET
button on the device.
Tip
Reboot and shut down buttons are also provided on the IDENTIKEY Appliance Configuration Tool status screen.
7.3. Rescuing Default Administrator Users
Administrator users for both the IDENTIKEY Appliance Configuration Tool and IDENTIKEY Authentication Server can
be reset in the IDENTIKEY Appliance Configuration Tool.
Procedure 7: Rescuing the IDENTIKEY Appliance Configuration Tool sysadmin user
1. In the IDENTIKEY Appliance Configuration Tool, navigate to
System > Actions
.
2. Click the
Rescue Sysadmin User
button. This automatically enables the sysadmin user and prompts you to
enter a new password for the sysadmin user. A new login to the IDENTIKEY Appliance Configuration Tool is
not required to change the password. See also Section
6.4.1. Resetting IDENTIKEY Appliance
for more
information.
It is also possible to rescue the administrative user of the master domain created with the IDENTIKEY Authentic-
ation Server Setup Wizard.
Procedure 8: Rescuing the IDENTIKEY Appliance administrative user
1. In the IDENTIKEY Appliance Configuration Tool, navigate to
System > Actions
.
2. Click the
Rescue IDENTIKEY Admin User
button. The IDENTIKEY Appliance Configuration Tool will then
request a user name and password to be used for the reset. There are three possible outcomes of this
operation:
a. If the user name provided is identical to the one provided when running the IDENTIKEY Authentic-
ation Server Setup Wizard, the administrative user will be reset, and you will be prompted to enter
a new password.
b. If the user name does not exist on the master domain, then a new DIGIPASS user account will be
created with the provided credentials. This user account will have the same access rights as the
one created via the IDENTIKEY Authentication Server Setup Wizard.
c. If the user name already exists in the master domain, then user account that corresponds to that
user name will be upgraded to an administrator account. Its password will also be changed to the
one you provided.
In addition to these outcomes, the IDENTIKEY Appliance Configuration Tool will also perform the following tasks on
the rescued user account:
a. Unlock the user account, if locked.
b. Enable the user account, if disabled.
c. Unassign any DIGIPASS records assigned to the user account.
d. Reset the
Local Authentication
policy setting to
DIGIPASS/Password during Grace Period
or
DIGIPASS or
Password
. This allows authentication with a static password or one-time password.
e. Reset the
back-end authentication
policy setting to
None
to prevent the use of back-end authentication.
7. System Actions
IDENTIKEY Appliance 3.11.12 - Installation and Maintenance Guide
51
