Vanco HDBaseT Lite, Instruction Manual

Page: 26 / 32

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When shipping the unit, carefully pack and send it
prepaid, with adequate insurance and preferably in the
original packaging. Please include a document or letter
detailing the reason for return and include a daytime
telephone number and/or email address where you can
be contacted.
If repair is required during the limited warranty period,
the purchaser will be required to provide a sales receipt
or other proof of purchase, indicating date and location
of purchase as well as the price paid for the product.
The customer will be charged for the repair of any unit
received unless such information is provided.
Should you feel your product does not function
adequately due to defects in materials or workmanship,
we (referred to as “the warrantor”) will, for the length of
the period indicated below (starting from the original date
of purchase) either:
a) Repair the product with new or refurbished parts.
or
b) Replace it with a new or refurbished product.
Limited warranty period:
All Wyrestorm products are covered by a 2 year PARTS
and LABOUR warranty. During this period there will be no
charge for unit repair, replacement of unit components or
replacement of product if necessary.
The decision to repair or replace will be made by the
warrantor. The purchaser must mail-in the product during
the warranty period. This limited warranty only covers the
product purchased as new and is extended to the original
purchaser only. It is non-transferable to subsequent
owners, even during the warranty period.
A purchase receipt or other proof of original purchase
date is required for the limited warranty service.
1. This Limited Warranty ONLY COVERS failures due
to defects in materials or workmanship and DOES
NOT COVER normal wear and tear or cosmetic
damage.
The limited warranty also DOES NOT COVER damage
that occurs in shipment or failures caused by products
not supplied by the warrantor, failures resulting from
accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, incorrect installation, set-up
adjustment, implementation of/to consumer controls,
improper maintenance, power line surge, lightening
damage, modification, service by anyone other than
a manufacturer-approved service centre or factory-
authorised personnel, or damage attributable to acts of
God.
2. There are no express warranties except as listed
under “limited warranty coverage.” The warrantor
is not liable for incidental or consequential damage
resulting from the use of this product or arising out
of any breach of this warranty.
For example: damages for lost time, the cost of having a
person/persons remove or re-install previously installed
equipment, travel to and from service location, loss of or
damage to media, images, data or other recorded/stored
content. The items listed here are not exclusive, but are
for illustration only.
Parts and service not covered by this limited warranty
are not the responsibility of the warrantor and should be
considered the responsibility of the individual.
16. Mail-in-service
17. Warranty
16. Warranty Limits and
Exclusions
MAIL-IN-SER
VICE AND W
ARRANTY