Responsibility of the Manufacturer
7-2
SurgiStat II-20 User’s Guide
Responsibility of the Manufacturer
Valleylab is responsible for the safety, reliability, and performance of the
generator only under the following circumstances:
•
The user has followed the installation and setup procedures in this manual.
•
Persons authorized by Valleylab performed assembly operation,
readjustments, modifications, or repairs.
•
The electrical installation of the relevant room complies with local codes and
regulatory requirements, such as IEC and BSI.
•
Equipment use is in accordance with the Valleylab instructions for use.
For warranty information, refer to Chapter 9,
Warranty.
Returning the Generator for Service
Before you return the generator, call your Valleylab representative for assistance.
If instructed to send the generator to Valleylab, first obtain a Return Authorization
Number. Then, clean the generator and ship it to Valleylab for service.
Step 1 – Obtain a Return Authorization Number
Call the Valleylab Customer Service Center for your area to obtain a Return
Authorization Number. Have the following information ready when you call:
•
Hospital/clinic name/customer number
•
Telephone number
•
Department/address, city, state, and zip code
•
Model number
•
Serial number
•
Description of the problem
•
Type of repair to be done
Summary of Contents for SurgiStat II-20
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