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Installation Instructions and Owner’s Manual - L48
ENGLISH
WARRANTY
SBI warranties this hearth product to be free from defects at the time of purchase and for the periods
specified below. Hearth products must be installed by a qualified technician and must be maintained
and operated safely, in accordance with the instructions in the owner’s manual. SBI will not warranty
any fireplace that is not installed by the selling dealer or that dealer’s direct contract agents. This
warranty applies to the original purchaser only and is not transferable. All warranty repairs must be
accomplished by a qualified gas appliance technician.
Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed
Glass
If the combustion chamber, heat exchanger (see parts list) or factory-installed glass fails because
of defective workmanship or material, SBI will repair or replace at SBI’s option.
Limited Three-Year Parts Warranty – All Other Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Should any part fail because of defective workmanship or material within three years from the date
of purchase, SBI will repair or replace at SBI’s option.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Should any remote control, thermostat, accessory, or other part fail because of defective
workmanship within one year from the date of purchase, SBI will repair or replace at SBI’s option.
Duties of the Owner
The appliance must be installed by a qualified installer and operated in accordance with the
instructions furnished with the appliance. A bill of sale, cancelled check, or payment record should
be kept to verify purchase date and establish warranty period. Ready access to the appliance for
service.
What Is Not Covered
• Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
• Unauthorized service or parts replacements.
• Removal and reinstallation cost.
• Inoperable due to improper or lack of maintenance.
How To Get Service
• To make a claim under this warranty, please have your receipt available and contact your installing
dealer.
• Provide the dealer with the model number, serial number, type of gas, and purchase verification.
The installing dealer is responsible for providing service and will contact the factory to initiate any
warranted parts replacements.
• SBI will make replacement parts available at the factory. Shipping expenses are not covered.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
