VADDIO AV BRIDGE MATRIX PRO Installation And User Manual Download Page 43 | Manualshive

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AV Bridge MATRIX PRO

AV Bridge Matrix Pro Manual - Document Number 342-0915 Rev C

Page 43 of 68

Screen Shot: Networking

Network Configuration:

Hostname: Enter a new hostname if desired.

Network Interfaces:

Ethernet Port: Select DHCP or Static Ethernet address with the radio buttons. Choosing

Static will allow for editing of address.

Network Interfaces:

MAC Address, IP Address, Subnet Mask, and Gateway are displayed. Configuration of these

parameters might require consultation with the IT department in a business or educational facility for security reasons.

Network Interfaces:

Cancel & Save: Cancel will exit the Room Label editing mode, without saving any changed

parameters. Save will store any changes of the above information, overwriting any previous saved labels.

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Summary of Contents for AV BRIDGE MATRIX PRO

Page 1: ...finition Integrated Camera Controller 4 X 2 Video Switcher 8 X 4 Audio Matrix with AEC and Simultaneous USB and IP Streaming Capabilities Part Number 999 8230 000 North America Part Number 999 8230 001 International Installation and User Guide Installation and User Guide ...

Page 2: ...0 Screen Shot Login 20 Screen Shot Room UI Tab 21 Screen Shot Video Settings Tab 25 Screen Shot Audio Settings 29 Screen Shot Control Devices 37 Screen Shot Streaming 41 Screen Shot Room Labels 42 Screen Shot Networking 43 Screen Shot Security 44 Screen Shot Diagnostics 45 Screen Shot System Update 46 Screen Shot Help 47 AV Bridge MATRIX PRO Back Panel Connectors 48 General Specifications 49 Appen...

Page 3: ... anywhere that high quality audio video network streaming and control is mission critical This 2 RU system in a box pairs up with the EasyUSB MicPODs Ceiling MicPODs and interfaces with ZoomSHOT WideSHOT Vaddio HD PTZ and RoboSHOT PTZ cameras The AV Bridge MATRIX PRO front panel includes a delightful 8 line blue backlit LCD display for the more commonly accessed functions such as input selection a...

Page 4: ...al video switcher can be configured as a traditional video switcher using front panel controls or selecting video sources for IP or USB Streaming essentially two 4 x 1 video switchers Anything In Anything Out The inputs auto detect the video resolution and the outputs have user configurable discrete video resolution settings for the local HDMI out as well as the HSDS Display output and the streami...

Page 5: ...ing their sources and creating audio signals which are too hot or having different output busses with drastically different signal levels depending on the number of source audios assigned to them Intended Use Before operating the device please read the entire manual thoroughly The system was designed built and tested for use indoors and with the provided power supply and cabling The use of a power...

Page 6: ...Switching Power Supply 451 3750 024 One 1 AC Power Cable 802 2564 Eight 8 3 Pin Molex style 5 0mm Euro Connectors 401 0001 003 Two 2 2 Space Rack Ears for Rack Installation 342 0634 One 1 6 1 83m USB 2 0 Cable Type A Male to Type B Male black 802 2561 One 1 Quick Start Guide 342 0916 For 999 8230 001 International Version unpack and identify the following parts One 1 AV Bridge MATRIX PRO 998 8230 ...

Page 7: ...utton Select button for setting or accessing items while navigating the user interface of the front panel menu 4 Menu Cancel Button Button to exit out of sub category menu selections while navigating the front panel menu 5 Video Mute Button Mutes stops video for both streaming and local outputs replacing selected input video with a programmable video slate or bars Pressing again will toggle the mu...

Page 8: ...ut reference levels of 0dBu 6 Power Supply Input 5 5mm OD x 2 5mm ID center positive coaxial connector for supplying power to the device Use only the 24 VDC 3 75 Amp power supply provided with the AV Bridge MATRIX PRO 7 Network IP Port 10 100 Ethernet with embedded web server for configuration and management of the AV bridge This port will stream H 264 and AAC audio serve the browser pages and pro...

Page 9: ...T 5 cameras are not attached via the built in Quick Connects B RGBHV Input on DE 15 Input 4 RGBHV HD Input for Input 4 C HDMI Input Input 4 HDMI HD Input jack for Input 4 D HSDS Output Vaddio HD HSDS differential analog component display Output to feed any locally powered Vaddio Quick Connect at display locations up to 150 Ft 45M away from the MATRIX PRO E HDMI Output HD HDMI output to feed any do...

Page 10: ...ut The MATRIX PRO will auto configure for the resolution of the source provided it is a supported resolution See supported resolutions in the General Specifications section of the manual From a front panel or configuration perspective this will be Input 4 and you will need to select the source desired for that input either HDMI or RGBHV This can be selected and switched from the front panel or in ...

Page 11: ...sed the Quick Connect SR 998 1105 016 or Quick Connect DVI HDMI SR 998 1105 018 These will provide the video signals for the monitors or projectors but do not support Program audio Connect EasyUSB MicPODs or EasyUSB Ceiling MicPODs into the Easy Mic RJ 45 ports These ports will provide power to the mics send Master audio to the EasyMICs to allow them to generate their AEC signal and accept the ret...

Page 12: ... even a simple switch Connect USB 2 0 computer if desired If applicable connect IP 10 100BaseT Network Port to either network switch or computer as needed Once you have connected all of your inputs outputs and the Vaddio provided power supply connect the power cable to the power supply and plug into an AC outlet The MATRIX PRO will boot up and scan for cameras As the MATRIX PRO boots up it will au...

Page 13: ...he web served configuration pages Rotate front panel knob so that the cursor on the front blue display points to Network Settings and hit the Select button The MAC and Network addresses will appear Use these with a browser to access and configure web pages Further and more detailed menu instructions located in the AV Bridge MATRIX PRO Menu Structure section ...

Page 14: ...provide the video signal for an overhead projector and connectivity for Network and USB streaming EZ Power Video and Control over 2 Cat 5e up to 100 30m for PTZ cameras and up to 150 45m for fixed POV cameras 3 LCD Projector AV Bridge MATRIX PRO EZ Power Video PC MAC Simulated Video Feed RS 232 Power rite 24VDC 3 75 Amp Vaddio DVI SR Quick Connect shown as a display adapter Vaddio HSDS Video HDMI ...

Page 15: ... the MIC LINE audio inputs and 1 EasyUSB PRO MIC I O used as an audio expander with 4 5 wire PZM mics The output of the PRO MIC I O would be the mixed and summed output of the PZM mics and would show up in the audio matrix as EasyMIC 4 5 wire mics are shown assuming 2 of the wires are used for triggers when the mics are enabled Power rite 24VDC 3 75 Amp Easy MIC PODS 2 Ceiling MIC POD PZM MICS 4 P...

Page 16: ...es and matches the input resolution for each camera video output connected with active video output to an Input port For Inputs 1 through 3 it will scan and select from 1080p 60 Hz 1920x1080 to 640x480 60 Hz For Input 4 it will scan and select HDMI and RGBHV resolutions If those auto scanned resolutions settings aren t as desired they may be selected in the web UI Additional Programming Review the...

Page 17: ...CU painting as well as presets that store location and CCU settings Wipes Cut or Mix Transitions To set up the switcher to transition from the current input selected as the Program output to another input select a different video signal Select the type of effect wipe cut or mix that the switcher will use to transition from one input to the other Changing Transition Speed Both the Mix and Wipe effe...

Page 18: ... tree below to navigate and manipulate functions as desired in real time Settings from the front panel or from the web UI will persist after a power sequence or a reboot The menu structure is as follows 1st Screen Vaddio AV Bridge MATRIX PRO 192 168 1 1 default Main Menu Video Select Audio Inputs Audio Outputs Streaming Network Settings Versions Video Inputs Select Camera Input 1 Camera Input 2 Ca...

Page 19: ...erate in Gain Down real time and are simultaneous Output 3 Gain Up Gain Down Output 4 Gain Up Gain Down USB Record Gain Up Gain Down Streaming Select USB Streaming resolution must be selected and displayed allow streaming Enable Disable Res 1080P Frame 30 IP Streaming Enable Disable Res 1080P Frame 30 Network Settings Select MAC Address IP Address 192 168 1 2 Gateway Address 192 168 111 222 exampl...

Page 20: ... front panel controls and display to locate that assigned address under Network Settings Screen Shot Login The AV Bridge MATRIX PRO web server is an administrator s management tool and requires authentication for access The default Username is admin The default Password is password The user account and password can be changed after the initial login If these are changed it is extremely important t...

Page 21: ...of Pan Tilt Zoom PTZ and Point of View POV Cameras PTZ cameras will show pan tilt and zoom arrows with speed sliders for each POV Cameras only display zoom control and a zoom speed slider Video Inputs Editable Input Labels The Video Input labels can be customized for ease of use Right click a Video Input tab to open the label editing box ...

Page 22: ... Button Camera Location Preset Recall buttons CCU Factory suggested Scene recall buttons allow for choice among 3 Custom Scenes or 6 suggested factory Scenes designed for different specific lighting type environments PTZ POV Camera Zoom control Focus Button brings up a window for manual or Automatic Focus control Speed control sliders for Pan Tilt and Zoom Settings button brings up a dialog to set...

Page 23: ...o select source for the Program Outputs This selection will apply to both the local back plane HDMI and Vaddio HSDS outputs Enable PIP Check box to enable PIP The pull down will allow selection of the video to appear in the PIP Selection of PIP type and location is in the video switching setting page Stream Output button Since there is only one PIP engine and it s located in the Streaming buss thi...

Page 24: ...cates active Red indicates mute condition Microphone level slider Adjusts audio level for outbound USB microphone input Microphone level indication meter Shows average level of all active microphone sources Speaker Mute Mutes speaker Master Output Blue indicates active Red indicates mute condition Speaker level slider Adjusts audio output level for speaker Master audio output Speaker output level ...

Page 25: ...e Auto White Balance Red and Blue sliders will appear and can be adjusted when unchecked and in manual mode Backlight Compensation Check box to enable Backlight Compensation used when detail is required to address blooming caused by brightly backlit environments Detail Chroma Slider Controls to set level of desired Detail and Chroma levels Too much detail can cause image grain too much Chroma will...

Page 26: ...n and color space information If both sources are connected and valid video detected the priority will be HDMI then RGBHV DE 15 HDMI RGBHV Bulleting either of these will force the MATRIX PRO to use these as the desired input The unit will still Auto detect both signals so this could be used for crude web page source selection if desired Color Space Use this selection to choose the color Space for ...

Page 27: ... for downstream monitor displays or other destinations which lack adjustment abilities Available adjustment range is 0 255 the numeric value is shown to the right of the slider Once highlighted or clicked small adjustments can be made with the arrow keys on your computer Picture Mode Contrast control affects the Program Outputs and allows for contrast adjustment to compensate for downstream monito...

Page 28: ...s If desired the locked checkbox prevents unwanted switching Global Settings Check box to enable input labels to be superimposed over video content sources The lettering background can be selected with the pull down menu PIP Layout PIP Picture in Picture style selection Quarter Screen allows for PIP location in any of the four corners location adjustable when enabled Also available are Split Scree...

Page 29: ...cates gain attenuation VU Meter on right displays active average RMS audio on that specific channel Input Channesl Processing check boxes allow for Echo Cancellation Noise Cancellation for AEC and Automatic Gain Control Checking the box enabled Input Channels Filter selection affords High Pass enabling with adjustable knee point and Low Pass enabling with adjustable knee point Checking the box ena...

Page 30: ...nts 3 bands available each with check boxes to enable Bandwidth Use up down arrows to adjust the desired bandwidth of each EQ filter band Frequency Use up down arrows to adjust the desired center frequency of each EQ filter band GAIN Use up down arrows to set the desired amount of gain or attenuation at that frequency of each EQ filter Save Button Use this button to save current PEQ parameters and...

Page 31: ...n Processing Echo Cancelation check box to enable echo cancelation for the Vaddio EasyUSB Table MicPOD or EasyUSB Ceiling MicPOD connected to that EasyMIC port Processing Noise Cancelation check box to enable the noise canceling DSP function for the EasyMIC connected to that port This is not a noise gate but a method to reduce wide band noise in the echo canceller Processing Automatic Gain Control...

Page 32: ...ed Global Settings Output channel level control slider label indicated gain attenuation VU meter on right displays active audio on that channel Global Settings Processing Section allows for enabling a fixed attribute Compressor as well as an audio Delay with adjustable delay duration Global Settings Equalizer enabling activates an adjustable 5 Band EQ with a slider for each of the 5 equalization b...

Page 33: ...splays active audio on that channel USB Record Speakers Mute blue active red muted USB Record Speakers Level slider adjust for desired microphone amplitude Label indicates gain or attenuation VU Meter on right displays active audio on that channel Processing Check box to enable audio delay function for Lip Sync requirements adjust number of milliseconds needed with the up down arrows on the right ...

Page 34: ...ustic Echo Cancelation Global Setting Chairman Override Input check box to enable select desired input with the pull down arrow Chairman override will afford a higher level in Automix mode for audio priority when multiple sources are amplified simultaneously This override is only available for the Mic Line inputs Audio Matrix Mixer Inputs shown vertically Audio Matrix Mixer Outputs shown horizonta...

Page 35: ... Mixer Input and Output labels are editable Right click the item to open the label dialog Clear labels to use the defaults or enter and save the custom label you want Audio Matrix Mixer Inputs and Outputs can be adjusted directly from the matrix Double click the input or output to be adjusted This opens a control dialog ...

Page 36: ... the crossing points to select Toggle color by repeated clicking at the intersection As an example Input 1 can be assigned to all Outputs by enabling all the horizontal buttons to the right of Input 1 Speech Lift will only be available on the Input selected in Global Settings described on previous page Audio Matrix Mixer A cross point gain or attenuation window will appear when selecting the blue ...

Page 37: ...t the Macros required for performing functions with hardware software or One Touch MicPOD triggers MACRO EDITOR Name Type in desired macro name MACRO EDITOR Commands Use this area to enter telnet command lines for desired functions or groups of functions Up to 50 lines of code available for each of 25 Macros It is suggested to use one command per line MACRO EDITOR Test Save and Save As buttons Rat...

Page 38: ...affect the unit in real time So instead of asking a lackey to run to the other end of the room to stand on a pressure step mat or stand under an IR detector just hit the button in Test mode to check the Macros you ve written Clicking on a triggers status button once will light the red light and act as a trigger event starting a second time will extinguish the red light and act as a trigger event e...

Page 39: ...om any already built using the pull down arrow On Exit The Macro desired to be at the end of a Trigger Event when the trigger is no longer happening This is typically configured as whatever the user requires to be the default condition Select the desired Macro from any already built using the pull down arrow Master Override Check Master Override box to enable a single trigger to be prioritized abo...

Page 40: ...rn keyboard Enter key is required at the end of each command for clarity while editing and viewing Once saved Macros will populate the Macro list immediately above the Macro Editor and are available for testing trigger assignment and editing Example above shows Trigger 13 with the functions of turning the audio and video mutes off Trigger Button labeling Right clicking on a trigger light button wi...

Page 41: ...URL address into that application In the above example the URL is rtsp 10 1 2 140 vaddio av bridge stream Start playing or recording the stream in your application and control the MATRIX PRO through the browser based User Interface as desired Note This streamed video will have significant viewed latency due to the buffering inherent to the media player applications The actual H 264 or USB streamed...

Page 42: ... for remote monitoring configuration or control purposes This is convenient for potentially confusing situations such as educational facilities where many different MATRIX PRO systems may be deployed Labeling can include Company Name Room Name Room Phone Number and the option for a Help line phone number To add or change an item in the room label type in the box and press the Enter key to save you...

Page 43: ...Choosing Static will allow for editing of address Network Interfaces MAC Address IP Address Subnet Mask and Gateway are displayed Configuration of these parameters might require consultation with the IT department in a business or educational facility for security reasons Network Interfaces Cancel Save Cancel will exit the Room Label editing mode without saving any changed parameters Save will sto...

Page 44: ...dialog box to change the password Note At this time only the Admin password is used Guest access is enabled by default This only provides access to the Room UI screen Edit admin Password The Cancel button will exit the Edit box Save by definition will save the new password provided the New Password and Confirm New Password are identical ...

Page 45: ...hooting and remote monitoring requirements Diagnostics Download this function can be used as a data dump for archive purposes A destination window will appear when pressed to configure the destination for these files to be stored in Diagnostics Refresh this button will refresh the diagnostics logging to insure it lists recent data functions and communications Diagnostics Clear this button will cle...

Page 46: ...ayed Read these and insure power is not lost during update or it will be very bad likely requiring a trip to Vaddio for repair A window will appear showing update progress and a message will appear upon completion of the update Contact Vaddio Support if these instructions aren t fully understood we d obviously rather you had a successful update than not We re also pretty sure you d agree System Ut...

Page 47: ...5 Rev C Page 47 of 68 Screen Shot Help Technical Support Contact Vaddio for any technical support requirements via the direct or toll free phone lines or via email at support vaddio com This is an excellent resource for additional information user manuals FAQs and drawings ...

Page 48: ...uputs 1 4 Balanced differential outputs Power 24 VDC 3 75A 5 5mm OD x 2 5mm ID Positive Center Inputs 1 3 Analog Differential Camera Component Video on RJ 45 YPbPr RGBHV Y C and CVBS DE 15 female x 5 RS 232C Port RJ 45 Jack x 5 Alternate Digital HD video on HDMI Input 4 HDMI x 1 Analog Component Video YPbPr RGBHV DE 15 female x 1 Program Out Digital HD video on HDMI jack HDMI female x 1 USB 2 0 St...

Page 49: ...in 16 9 frame 1280 x 800 60 Hz 16 10 1280 x 768 60 Hz 15 9 1280 x 720 60 Hz 16 9 1360 x 768 60 Hz 16 9 Assignable MATRIX PRO Local Output Resolutions HSDS HD Analog on RJ 45 Port 1080p 60 59 94 50 30 25Hz 1080i 59 94 Hz 1080i 50 Hz 720p 59 94 50 30 25 Hz 720p 50 Hz HDMI HD Digital HDMI 1080p 60 59 94 50 30 25Hz HDMI 1080i 59 94 Hz HDMI 1080i 50 Hz HDMI 720p 59 94 50 30 25 Hz HDMI 720p 50 Hz Assign...

Page 50: ...o HSDS Display Output Video Output Resolutions HDMI and Vaddio Display HSDS 1080p 60 59 94 50 30 25 Hz 1080i 59 94 50 Hz 720p 59 94 50 30 25 Hz USB USB Type B USB 2 0 compliant connector Supported Drivers USB Video Class UVC USB Audio Class UAC No Custom Drivers Custom Programs or Custom Headaches USB Streaming Resolutions MJPEG and PCM Audio Up to 720p 30 Frames limits of USB 2 0 Network Shielded...

Page 51: ...d 6 GND 7 TXD to RXD of camera 8 RXD from TXD of camera Camera EZ Power Video Ports 1 through 3 on RJ 45 Connectors PIN Signal 1 Power 2 Power 3 Y 4 Pb 5 Pb GND 6 Y GND 7 Pr 8 Pr EasyMIC Port PIN Signal 1 Audio Output 2 Audio Output 3 Audio Input 4 18 VDC 5 RS 485 Control not used 6 Audio Input 7 RS 485 Control 8 GND Ethernet Network Port PIN Signal 1 TX 2 TX 3 RX 4 Unused 5 Unused 6 RX 7 Unused 8...

Page 52: ...TMDS Channel 1 7 TMDS Channel 0 8 TMDS Channel 0 Shield 9 TMDS Channel 0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS clock 13 CEC 14 N C HEC Data 15 DDC I2 C clock SCL 16 DDC I2 C data SDA 17 DDC CEC HEC Shield 18 5 VDC Power 19 Hot Plug Detect HEC data RGBHV Video on DE 15 PIN Signal 1 Red 2 Green 3 Blue 4 Unused 5 Unused 6 Red GND 7 Green GND 8 Blue GND 9 Unused 10 GND 11 Unused 12 Unused 13 H Sy...

Page 53: ...he Vaddio Serial Command API Format The protocol is based upon ASCII format following the VT100 terminal emulation standard with an intuitive textual command nomenclature for ease of use Again the API is supported on both the RS 232 and Ethernet physical layers Command lines are terminated on carriage return All ASCII characters will be echoed to terminal program and appended with VT100 string ESC...

Page 54: ...l Port RS 232 on DE 9F Connector PIN Signal 2 TXD 3 RXD 5 GND All other pins Unused The DE 9F Connector may require a null modem to reverse Tx and Rx depending on the application Command List Many of these have subcommands For clarity subcommands are described individually for example camera focus is described separately from camera home Camera commands The base command camera is used to access ca...

Page 55: ...right Synopsis camera 1 3 pan left right stop 1 24 Required 1 3 Specify which camera to pan Options left 1 24 Move the camera left Optionally specify speed as an integer from 1 to 24 Default speed is 12 right 1 24 Move the camera right Optionally specify speed as an integer from 1 to 24 Default speed is 12 stop Stop the pan movement Examples camera 2 pan left Pans camera 2 to the left at the defau...

Page 56: ... 16 tri sync 1 24 save ccu Required 1 3 Specify which camera s presets to work with Options store 1 16 tri sync 1 24 save ccu Store the current position as a preset Specify the preset number as an integer from 1 to 16 The preset number is required Optionally store a tri sync setting with this preset When recalled the camera will move to this preset using tri sync The tri sync speed is optional and...

Page 57: ...o manual iris 0 13 Set the iris value to an integer between 0 and 13 This will over ride any auto iris setting gain 0 13 Set gain to an integer between 0 and 13 detail 0 15 Set detail value to an integer between 0 and 15 chroma 0 14 Set chroma value to an integer between 0 and 14 Examples camera 1 ccu set auto_iris off Sets the camera 1 auto_iris off camera 2 ccu set red_gain 10 Sets the camera 2 ...

Page 58: ...ra 1 standby toggle Changes camera 1 s standby state If camera 1 was not in standby mode it will go to standby If it was in standby already it will come out standby Video and streaming commands The base command video is used to control video behaviors such as PIP and program output source This section covers the video subcommands source stream pip mute The MATRIX PRO uses only one form of the stre...

Page 59: ... 2 Video mute Sets the video mute state or returns its current state Synopsis video mute get on off toggle Options get Returns the current state of video muting on or off on Sets video muting off Restores video toggle Changes the current state of video muting off if it was on on if it was off Examples video mute on Replace the video with the video mute display video mute get Get the current state ...

Page 60: ... to the specified EasyMIC microphone usb_playback Applies the command to the USB playback line input data hdmi_in Applies the command to the HDMI IN line from the computer connected as the PC input line_in_1 through line_in_4 Applies the command to the specified audio line in usb_record Applies the command to the USB record line output data hdmi_out Applies the command to the HDMI OUT line Options...

Page 61: ...t_4 Applies the command to the specified audio line out line out 1 2 3 or 4 usb_record Applies the command to the USB record line output data hdmi_out Applies the command to the HDMI OUT line Options get Returns the current volume for the specified channel up Raises the volume of the specified channel down Lowers the volume of the specified channel set level Sets the volume level for the specified...

Page 62: ...and line in 1 to line out 1 audio line_out_4 route get Returns the inputs routed to line out 4 Audio crosspoint gain Sets or returns the current value for the input routing gain for a given output and input Synopsis audio output crosspoint gain input get set level Outputs line_out_1 through line_out_4 Specifies the output line out 1 2 3 or 4 usb_record Specifies USB record as the output hdmi_out S...

Page 63: ...work ping 192 168 1 1 Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192 168 1 1 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192 168 1 1 Network settings Returns the current network settings Synopsis network settings get Examples network settings get Returns current settings in this form MAC Address 00 04 a3 85 0a ee IP...

Page 64: ...on reboot Returns current status in this form factory reset software on factory reset hardware off Trigger Activate or deactivate a software trigger This command is disabled if the trigger is in test mode Synopsis trigger 1 10 on off block seconds Options on Turns on the specified trigger off Turns off the specified trigger block Block until all macros initiated by the state change have finished O...

Page 65: ...d buffer retains the last 5 unique commands The command history supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Listed below are examples of history expansion Substitute the last command line N Substitute the Nth command line absolute as per history command N Subs...

Page 66: ...he device Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user s authority to operate this equipment ICES 003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil n...

Page 67: ...oduct serial numbers and original purchase order number Describe the reason for repairs or returns as well as the date of purchase See the General RMA Terms and Procedures section for more information RMA s are valid for 30 days and will be issued to Vaddio dealers only End users must return products through Vaddio dealers Include the assigned RMA number in all correspondence with Vaddio Write the...

Page 68: ...72 2011 Phone 763 971 4400 FAX 763 971 4464 www vaddio com 2016 Vaddio All Rights Reserved Reproduction in whole or in part without written permission is prohibited Specifications and pricing are subject to change without notice Vaddio AV Bridge EasyUSB MicPOD Quick Connect StepVIEW AutoVIEW and PresenterPOD are trademarks of Vaddio All other trademarks are property of their respective owners ...

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