34
Problem
– You have entered your 20, 40, or 60 digit
vend code but when you press ‘
Enter
’, the screen shows
the above notification.
Duplicate Code
– The vend code you have entered
has been entered before . You may be referring to an old
receipt or entered the code again believing it has not
gone on the first time.
What should I do?
– Check if your top-up has already
credited and shows up as a previous vend, if not, ensure
you have the correct vend code and re-enter .
Problem
– You have entered your 20, 40, or 60 digit
vend code but when you press '
Enter
’, the screen shows
the above notification.
Incorrect Code
– You have entered the vend code
incorrectly, either you have missed off a digit or mistyped
a number .
What should I do?
– Re-enter the vend code correctly
and press ‘
Enter
’ .
15:38
Usage Now
26.11.14
Electricity
Dual
Gas
History
Message
Tariff
Payment Settings
15:38
Elect
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15:38
Usage Now
26.11.14
Electricity
Dual
Gas
History
Message
Tariff
Payment Settings
15:38
Elect
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My manually entered top-up code is being rejected
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
OK
E-Credit
LOW CREDIT 50p
Press 'OK' to ignore or
'E-Credit' to use Emergency Credit
!
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
OK
E-Credit
ELECTRICITY CREDIT ~0.00
Press 'OK' to ignore or
'E-Credit' to use Emergency Credit
!
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
Transaction Failed
Code has already been used
!
Try Again
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
Transaction Failed
Code has been entered incorrectly
!
Try Again
Balance: -~5.00
Days Left: 1.0
E
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
Updt On: 29.09.12 10:59
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
OK
E-Credit
LOW CREDIT 50p
Press 'OK' to ignore or
'E-Credit' to use Emergency Credit
!
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
OK
E-Credit
ELECTRICITY CREDIT ~0.00
Press 'OK' to ignore or
'E-Credit' to use Emergency Credit
!
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
Transaction Failed
Code has already been used
!
Try Again
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
Warning
Transaction Failed
Code has been entered incorrectly
!
Try Again
Balance: -~5.00
Days Left: 1.0
E
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
Updt On: 29.09.12 10:59
Got a Pr
ob
lem?
