Utax 5025, Instruction Manual

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10-11
Troubleshooting > Solving Malfunctions
Cannot send via SMB. Is the network cable connected? Connect the correct network cable
securely.
2-10
Have the network settings for the
equipment been configured properly? Configure the TCP/IP settings
properly.
9-18
Have the folder sharing settings been
configured properly? Check sharing settings and access
privileges under the folder properties.
6-7
Has the SMB protocol been set to
[On]? Set the SMB protocol setting to [On].
2-23
Has the [Host Name] been entered
properly?* Check the name of the computer to
which data is being sent.
6-5
Has the [Path] been entered properly? Check the share name for the shared
folder.
6-10
Has the [Login User Name] been
entered properly?*,** Check the domain name and login
user name.
6-19
Has the same domain name been
used for the [Host Name] and [Login
User Name]? Delete the domain name and
backslash ("\") from the [Login User
Name].
6-19
Has the [Login Password] been
entered properly? Check the login password.
6-19
Have exceptions for Windows Firewall
been configured properly? Configure exceptions for Windows
Firewall properly.
6-11
6-14
Do the time settings for the equipment,
domain server, and data destination
computer differ? Set the equipment, domain server, and
data destination computer to the same
time. —
Is the touch panel displaying
Send
error
.?
Refer to
Responding to Send Error
.
10-19
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom Checkpoints Corrective Actions Reference
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