15
15
Windows Me, 98, 95
•
Click Windows
Start
,
Settings
, and then
Control Panel
.
•
Double-click the
Modems
icon. In the Modems Properties screen,
you should see a description for your new U.S. Robotics modem. If
you do not see a description of your modem, see the Note at the
end of this section.
•
Click the Diagnostics tab. Make sure that the correct COM port
(modem) is selected.
•
Click the
More Info
button. You should see a series of commands
and responses from the modem. This means that the installation was
a success. If you do not see commands and responses,
shut down and restart your PC. To determine if your modem is
functioning properly, repeat the steps above. If your modem is still not
working, refer to the additional troubleshooting in this
guide.
Windows NT
•
Click Windows
Start
,
Settings
, and then
Control Panel
.
•
Double-click the
Modems
icon. In the Modems Properties screen,
you should see a description for your new U.S. Robotics modem. If
you do not see commands and responses, shut down and restart
your PC. To determine if your modem is functioning properly,
repeat the steps above. If your modem is still not working, refer to the
additional troubleshooting in this guide.
NOTE:
If your modem is not listed and/or you do not see a series of
commands and responses, make sure that your cables are attached
correctly to your computer. If your modem still does not work, refer to
the additional troubleshooting section of this guide. Shut down and
restart your computer. To verify that your modem is functioning
properly, repeat the steps listed for your operating system.
For additional troubleshooting help, review these common
issues:
My computer isn’t recognizing my modem.
Possible solution:
You may be using a COM port that is either already in use
or not configured correctly. For the modem to work properly, it must be
plugged into an enabled serial port which is assigned to a free COM port.
Most computers have two serial ports assigned to COM 1 and COM 2
respectively.
All manuals and user guides at all-guides.com