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If...
Try...
The camera’s signal status icon shows one or
two bars or the video quality is poor
See “General Guidelines” on page 8 for tips on
improving video quality.
The camera won’t pair with the Monitor
•
making sure the camera is plugged in and the red
LED is on.
•
pressing and releasing the pairing button quickly.
Do not press and hold the pairing button.
When I power up my Monitor and cameras for
the first time, they seem to be on but there is
no picture on the screen
•
If the Power Saving feature has been turned on,
the monitor’s LCD screen will power off. Tap the
power button to turn the LCD back on.
I have my regular LIVE screen but there are no
icons.
•
tapping the Power button on top of the Monitor.
Screen lock may be on and tapping the Power
button will unlock the screen.
The monitor picture has frozen.
•
Using a blunt object like an unbent paper clip to
press RESET and reset the monitor. The monitor
turns off. Press POWER to turn it back on.
I cannot remotely access my recorded files.
•
Verify that the monitor is connected to the inter-
net.
•
Verify that the time zone is set correctly for the
monitor.
If you are away from your system, you will
need someone to verify these items for you.
