57
SOlvING PROBlEMS
If you have any trouble with your system, try these simple steps. If you still have a question, visit the
customer support page of our website listed on the front cover.
If...
Try...
The motion sensor won’t respond to
movement.
•
Increasing the sensitivity of the motion sensor (see
page 25).
•
Checking the settings on the Record screen (see page
25).
The motion sensor goes off when there’s
nothing there.
•
Decreasing the sensitivity of the motion sensor (see
page 26).
•
Refer to “Placement Considerations” on page 9.
I can’t play my video clips in another
program
• The video files play with a Quicktime® player. Down
-
load this free player from
www.apple.com
.
• Video will play in players such as Windows Media®
Player if an H.264 CODEC plug-in is installed.
I schedule a recording, save the sched-
ule, and the recording does not happen
at the scheduled time.
•
Ensure that the system time is set to the current time.
•
Make sure that the SD card is inserted into the Monitor
and there is still memory available on that card.
The camera’s signal status icon shows
no bars
•
making sure the camera is plugged in and the red LED
is on.
•
making sure the camera is paired to the correct channel
•
re-pairing the camera and Monitor
•
moving the camera closer to the monitor; it might be out
of range.
•
make sure the camera setting is turned on in Camera
Setup (see “Camera On” on page 24).
