Customer Service: 888-269-7477
SETTINGS
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103
Dialing 911 with Your
CapTel
840i
With
CapTel
840i, calls to 911 are handled exactly the same as if you called
from any other phone connected to your telephone service, plus you get
captions of the call directly from the
CapTel
Captioning Service. General
instructions for dialing 911 are listed below. For detailed instructions about
your phone service and 911, please check with your telephone service provider.
To Dial 911:
1. Pick up handset and dial 911. Your call will be directly
connected to the local emergency center for your area.
2. Make sure the Caption button is on. If not, press the Caption
button to turn the captions on. You will receive captions of
everything the 911 call-taker says.
3. When 911 answers, state your emergency and confirm
your location.
If you turn captions on in the middle of a call to 911, there will
be a brief delay before the captions begin while the
CapTel
phone
connects to the Captioning Service. During that time the 911
call-taker will be able to hear everything you say. If necessary,
tell the 911 call-taker you are reading captions.
