Ultimaker PVA Removal Station, Installation And User Manual

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Ultimaker PVA Removal Station user manual 24
6.2 Error messages
If the PVA Removal Station encounters a technical issue, the rotor will stop and the interface will display an error
message. The error can be caused by a hardware failure, negligence, or inappropriate use.
Error messages will be presented in the form of both rotor speed LEDs blinking in a pattern. To determine the error
code, count the number of times both LEDs flash, between a distinctive pause of 1 second.
Take the suggested actions listed below, then restart the PVA Removal Station to clear the error message.
Error code Potential cause Suggested actions
1 No rotor detected Check if the rotor is placed correctly onto the pin at
the bottom of the container.
No water detected Fill the PVA Removal Station with an appropriate
amount of water. Never fill the container beyond the
water level indicator.
2 Rotor is jammed Check if a printed part is jamming the rotor. Never
place printed objects in the PVA Removal Station
without the rinsing basket. Make sure no parts of the
object are protruding through the rinsing basket.
Clean the rotor and container and refresh the water.
3 The device has overheated Turn off the PVA Removal Station and let it cool down
for 30 minutes. If the issue persists, try the following:
• Place the PVA Removal Station in a cooler
environment or disable external heat source.
• Clean the rotor and container, refresh the water.
Note: Only fill the container with cold water.
4 Motor error Keep the device powered off for several minutes. If
the error persists, the docking station may have an
internal malfunction.
Contact your reseller or submit a support ticket .
For additional information, visit the PVA Removal Station support pages . If the issue persists, reach out to your local
reseller or contact Ultimaker’s Customer Service team by submitting a support ticket .