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Gateway G1
Section 3
| Gateway G1 Configuration
3.12 Protected Reset Button on the Rear Side
Your Smart Home gateway has reset button on the rear side protected against unintended activation, which can
be used to execute certain functions.
For this, push the button with the help of a thin, stub item (such as a paper clip) on the back of the gateway (see
figure 2 in section 2.2 “Connecting the gateway”).
In case of occurring unexpected problems with your gateway that cannot be fixed at all (e.g. it is not possible
anymore to make settings via the web interface), the gateway provides several reset functions.
The following functions are possible:
Function type
What happens?
What to do?
LED
Set to DHCP and
reset password
Network settings are set to DHCP and
the default password admin is restored.
Push the button shortly (0.5s) until green
LED starts to blink. Shortly push the button
again within the next 3 seconds.
2x blue flashing
confirms successful
adjustment.
Set to static IP
address and reset
password
Network settings are set to the static
IP address 192.168.0.211, subnet
mask 255.255.255.0 and the default
password admin is restored.
Push the button shortly (0.5s) until green
LED starts to blink.
1x blue flashing
confirms successful
adjustment.
Restore factory
settings
All settings will be deleted have to be
reconfigured.
Device will act brand new.
All settings will be deleted!
Unplug power from the power socket. Push
the reset button, plug the AC adapter into
the socket again and
hold the reset but-
ton for 3 seconds meanwhile
.
Blue, rapidly blinking
3.13 Troubleshooting guide
General information
If an error message occurs on the gateway’s web interface, which cannot be traced back to a recently made
change, refresh the view of your browser. If the error message still exists, restart the gateway (Click on
Mainte-
nance -> Restart
). If the error message still exists after the reboot, contact the support, if necessary.
Basic settings
Message (below “Date and Time”)
One of the NTP servers cannot be reached.
Explanation
To automatically synchronize date and time, an internet connection is required. To
make sure that your gateway has also access to it, all network parameters in the
network configuration, such as gateway, DNS and, optionally, proxy settings have
to be set correctly.
Solution
Check the network settings and network configuration.
Summary of Contents for G1
Page 1: ...Smart Home Gateway G1 Assembly and commissioning instructions...
Page 4: ...4 Gateway G1 Section 1 General information...
Page 9: ...9 Gateway G1 Section 2 Commissioning...
Page 14: ...14 Gateway G1 Section 3 Gateway G1 Configuration...