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Ubisys G1, Assembly And Commissioning Instructions

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1. release English 01/2016
Smart Home Gateway G1, assembly and commissioning instructions © 2016 ubisys technologies GmbH, Düs-
seldorf. All rights preserved. Reproduction and copying (even in parts) not allowed without the consent of ubisys 
technologies GmbH.

This document may contain substantive errors. However, it is regularly reworked and appropriately corrected in 
the next release. For substantive errors we assume no liability. Changes in the sense of technical progress can 
be made without notice.

Summary of Contents for G1

Page 1: ...Smart Home Gateway G1 Assembly and commissioning instructions...

Page 2: ...erved Reproduction and copying even in parts not allowed without the consent of ubisys technologies GmbH This document may contain substantive errors However it is regularly reworked and appropriately...

Page 3: ...evice 3 4 4 Open ZigBee network for additional devices 3 4 5 Renew ZigBee network key 3 5 Updates 3 5 1 Firmware update for the gateway 3 5 2 Firmware update for Smart Home components 3 6 Maintenance...

Page 4: ...4 Gateway G1 Section 1 General information...

Page 5: ...ystem Gateway G1 In your Smart Home network the gateway is the central component It connects the Smart Home components to your home network If connected to your router you can control your components...

Page 6: ...es the Smart Facility Service which establishes the connection between the facility and the Smart Home app on your mobile device Naturally is has to be ensured that this service is accessible from the...

Page 7: ...which can only be enabled by you allows our customer service to get access to your device Thereby we can work on service cases without needing to do costly drives So called Power over Ethernet Powered...

Page 8: ...ling next to the ones mentioned above Don t mount the gateway on metal boards or other environments that can impair RF transmissions Information about troubleshooting can be found in section 10 Notes...

Page 9: ...9 Gateway G1 Section 2 Commissioning...

Page 10: ...IPv4 network environment IPv6 will be featured by a future update 2 2 Connecting the gateway Connecting the gateway to your network Use the included network wire G to connect the gateway to your DSL U...

Page 11: ...ateway s web interface can be reached via web browser After connecting your gateway to your network and providing power supply see section 2 2 Connecting the gateway you can start with the configurati...

Page 12: ...n 3 3 1 or switch to DHCP with the help of the pro tected button at device s rear side as described in section 9 2 4 2 Authorizing control device Before you can control and configure your Smart Home S...

Page 13: ...figure 10 Figure 10 In your Smart Home app go to Configuration Basic Configuration Components All new components should be listed here Optionally you can also find these components on the Status site...

Page 14: ...14 Gateway G1 Section 3 Gateway G1 Configuration...

Page 15: ...y configured your gateway but forgot the address you can simply look after it in the Smart Home app More information about how to determine the IP address of your gateway can be found in section 5 Det...

Page 16: ...ay will automatically scan your Smart Home network to allocate installed components Only after this procedure you will be able to control these components via app ZigBee network discovery via gateway...

Page 17: ...directed to the group group address 0001 failed status code MAC CHANNEL_ACCESS_ FAILURE This error may occur if the component is temporarily not available If the error is not patched automatically aft...

Page 18: ...occurred while initializing the integrated ZigBee adapter of the gateway This is an internal error which should not occur in general Restart the gateway If the error occurs repeatedly contact the ubis...

Page 19: ...nchronized with an internet time server NTP server This configuration is set by default For this the option Synchronize date and time automatically should be enabled see figure 17 A permanent internet...

Page 20: ...e 20 3 Click the Save button to save your settings Figure 19 Figure 20 3 3 Network configuration The gateway connects the wireless ZigBee network with your home or office network and the internet Befo...

Page 21: ...wrong confi guration can occur Figure 21 Static By default the gateway is configured with fixed static network parameters A static configuration offers the ad vantage that no DHCP server is required...

Page 22: ...r in your network can be determined via your router or PC More information about this can be found in section 4 Determining the network parameters Once you have configured all settings click the Save...

Page 23: ...des only one gateway should be active as an OTA server in the ZigBee network 3 4 Security Security is an essential feature of Smart Home Systems of ubisys New components or devices can only be added t...

Page 24: ...xisting random 4 digit code that is automatically generated when opening the site 2 Click on Activate The next step has to be done within 5 minutes after that the authorization time frame automaticall...

Page 25: ...example the USB stick of an installer no longer can access components via the ZigBee network To renew the network key click on Refresh see figure 31 Figure 31 3 5 Updates To keep your Smart Home Syst...

Page 26: ...onfiguration and access is not blocked by any firewall 3 5 2 Firmware update for Smart Home components The firmware of your Smart Home actuators and sensors are updated via radio frequency Your gatewa...

Page 27: ...ure 36 Delete a component If you want to remove a component from your list because the component has been physically removed and therefore it no longer needs to be displayed in the web interface for e...

Page 28: ...does not have a specified update time except for the configured time span the manu al installation could be advantageous for systems that have safety critical components Automatically update all compo...

Page 29: ...l be displa yed see figure 41 Figure 41 Install updates automatically Recommended default setting Automatically installs new firmware taking into account the set periods see above Download updates aut...

Page 30: ...update it can be found in line Downloaded version Installation will be started by clicking Install see figure 43 Figure 43 3 6 Maintenance If you have problems with your gateway or facility the maint...

Page 31: ...or this click on Restart see figure 47 Figure 47 3 6 4 Error diagnosis To improve the stability of the firmware it is possible to send intern error messages to the ubisys servers No personal or user s...

Page 32: ...ll settings will be permanently deleted and have to be reconfigured after restart or restored from a backup You should only use this option if the gateway does not respond anymore at all or if you wan...

Page 33: ...AN Connection see figure 52 The name may be different on your PC If the PC has multiple network adapters make sure to select one that has an internet connection Figure 52 3 In the new window Ethernet...

Page 34: ...ter in your network Figure 55 3 8 Determining gateway address If the gateway is set to DHCP or you don t know the static IP address anymore you can simply determine it via the smartphone app If you ar...

Page 35: ...ccess to see figure 57 By tapping and dragging down the list you can refresh the view here all active gateways in the local network Apple Bonjour will be searched and displayed Figure 57 Note Instead...

Page 36: ...address of the PC to its old one 5 Connect gateway to the home network via cable For this follow these steps 3 9 1 Connect gateway to PC Connect your gateway to a PC or laptop via the included networ...

Page 37: ...Configuration Figure 58 3 In the new window Ethernet Status click on the Properties button see figure 59 Figure 59 4 In the new window LAN Connection Status select Internet Protocol Version 4 TCP IPv4...

Page 38: ...the following IP address see figure 59 If this option is already set note the values be low IP address subnet mask default gateway and primary secondary DNS server in order to restore them at a later...

Page 39: ...teway it should now be available in your exi sting network environment To undo the changes to the network settings of your PC follow the steps 1 to 5 In the Properties of Internet Protocol Version 4 T...

Page 40: ...ur network status with the appropriate settings now see figure 65 Figure 65 5 Under Configure IPv4 change DHCP to Manually see figure 65 In case this option is already set note the values below IP add...

Page 41: ...road In order to control your Smart Home System while on the move several settings in your router and your Smart Home app have to be configured first The following adjustments have to be done 1 Port...

Page 42: ...the public IP address of your router has to be known If your router has a static IP address you can skip this part and continue with the next section Configuring the app If the router has a volatile...

Page 43: ...nly possible via authenticated devices Follow these steps 1 Start the app 2 In the menu under Configuration Facilities click on the pencil icon If you are at the start screen see figure 67 tap the dis...

Page 44: ...dyndns org 8889 if you selected port 8889 smarthome dyndns org is an example name here Instead use the host name or the static IP address of your router Figure 70 6 The recently entered gateway now ap...

Page 45: ...gesture The list of available gateways in the local network will then be refreshed by the integrated support for Apple Bonjour If both an external Internet and internal Wi Fi address is found for a g...

Page 46: ...subnet mask 255 255 255 0 and the default password admin is restored Push the button shortly 0 5s until green LED starts to blink 1x blue flashing confirms successful adjustment Restore factory settin...

Page 47: ...the network settings correctly Message Proxy could not be resolved Explanation In order to receive updates an active internet connection is required To make sure that your gateway has also access to i...

Page 48: ...48 Gateway G1 Section 4 More information...

Page 49: ...equipment via local depots for electronic equipment The CE mark is free trade sign addressed exclusively to the authorities and not containing warranty of any properties 4 4 Declaration of Conformity...

Page 50: ...dizes the power supply via the network cable Power over Ethernet IEEE 802 11 A number of international standards for wireless networks connecting several devices such as PCs tablets smartphones etc wi...

Page 51: ...ethod that allows a device to establish a secured connection to a local network via an unsecured medium such as the internet The connection between device and network is encrypted so that an attacker...

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