12
ADA15IM
ADA SERIES
Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on
the unit until the main electrical power has been
disconnected.
Troubleshooting - What to check when problems occur:
PROBLEM
POSSIBLE CAUSE
REMEDY
The unit frosts up.
High ambient temperatures or
humidity
Defrost unit manually (See MAINTENANCE;
DEFROSTING).
Unit is a manual defrost unit.
Model BI2115 is a manual defrost unit (See
MAINTENANCE; DEFROSTING).
Door gasket not sealing properly
Adjust door (See MAINTENANCE; DOOR ALIGNMENT
CHECK AND ADJUSTMENT and DOOR REVERSAL).
Water is leaking out the back of the
unit.
Water supply connection leaking
Tighten fitting as required.
Ice cubes sticking together
Infrequent use of cubes
Break apart cubes.
Noise during operation
Copper water supply tubing
contacting internal components
Carefully bend tubing away from cabinet and
components.
Certain sounds are normal.
Soft sounds from the fan and ice dropping from the ice
maker will be heard.
No ice
Bin arm locked in upright position
Lower bin arm.
No water to unit
Turn on water or contact plumber.
Not enough ice
Ice cube size too large
Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUSTMENT).
Dirty condenser coils
Clean condenser (See MAINTENANCE; CONDENSER
CLEANING).
Airflow to front grille blocked
Airflow must not be obstructed to front grille (See
OPERATION).
Temperature not set cold enough
Set control to cooler setting (See OPERATION). Allow 24
hours for temperature to stabilize (See OPERATION).
Water leaks into ice bucket.
Water level set too high
Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUSTMENT).
