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TV Ears Professional User Manual

Congratulations!

You’ve taken the first step toward the TV Ears television experience. TV Ears Professional System will help you hear 

TV better and at your own volume. To ensure the best TV listening experience please read the following manual 

thoroughly.

TV Ears Customer Service

Please feel free to contact us with any questions, concerns, or problems about your TV Ears product. Here are a few 

ways to contact your local TV Ears customer service:

 

• Call:

 

 

US Corporate Office Toll Free: 1-888-883-3277

 

 

Monday – Friday 7AM – 4PM PST

 

 

Canada: 1-800-263-4864 

 

 

• Visit www.tvears.com

Lifetime Service Guarantee

Your new TV Ears Professional Wireless Headset system comes with a Lifetime Service Guarantee. The Lifetime 

Service Guarantee ensures TV Ears, Inc. will provide repairs and replacements at a nominal fee (plus shipping) after the 

limited warranty has expired. Refer to the limited warranty for full terms.

30-day Money Back Guarantee 

TV Ears, Inc. honors a 30-day money back guarantee for all TV Ears products purchased through TV Ears. If for some 

reason you are not fully satisfied within 30-days of the purchase date, please call one of the customer service numbers 

listed above. We will issue a Return Merchandise Authorization (RMA) number. All returns must have an RMA number.

Safety Instructions

1.  Read all instructions completely and heed all warnings. Install in accordance with TV Ears, Inc.’s 

instructions.

2.  Keep these instructions in a safe place for future reference.

3.  Do not use or submerge TV Ears products near water, moisture, or other liquids.

4.  Clean with a dry cloth.

5.  Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus 

(including amplifiers) that produce heat.

6.  For safety purposes, do not deface the prongs on the AC adapters. If the provided plug does not 

fit into your outlet, purchase the correct adapter or consult an electrician for replacement of the 

obsolete outlet.

7.  Protect the power cord from being walked on or pinched particularly at plugs, convenience 

receptacles, and the point where the cord exits from the transmitter.

8.  TV Ears recommends using a surge protector to protect your TV Ears from power surges.

9.  Only use attachments and accessories specified by TV Ears, Inc. with your TV Ears system.

10. Refer all servicing to qualified service personnel. Servicing is required when the TV Ears product has 

been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled 

or objects have fallen into the TV Ears product, the TV Ears product has been exposed to rain or 
moisture, does not operate normally, or has been dropped, cracked, or broken.

Page 1

Summary of Contents for TV Ears Professional

Page 1: ...dise Authorization RMA number All returns must have an RMA number Safety Instructions 1 Read all instructions completely and heed all warnings Install in accordance with TV Ears Inc s instructions 2 K...

Page 2: ...any customers indicate a problem using TV Ears in the presence of a pacemaker or internal defibrillator We recommend not placing the ear tip ends of the headsets where the speakers are on your chest...

Page 3: ...1 2 3 4 5 6 7 8 9 10 11 12 13 8 18 19 20 16 17 15 14 Diagram I Diagram II Diagram III Front Front Back Back Back Page 3...

Page 4: ...t ports on your cable or satellite box If outside the U S and audio out ports are not available on the back of your television use a SCART to RCA signal out adapter To use a DVD player or VCR when the...

Page 5: ...f TVs are usually audio in ports and will not send sound to your TV Ears Fixed Variable Audio Setting audio out ports may be marked fixed or variable fixed or R L A fixed audio out setting will allow...

Page 6: ...as the stack Step 2 Removing the Headset after use Always use two hands to place and remove your headset from your ears Using one hand may loosen or tug on the bow arms and damage your headset 1 Remo...

Page 7: ...place each rubber ear tip directly onto the tip of the headset where the snap tip adapter was initially located The ear tip shoudl now be installed Replacing the Rubber Ear Tips with foam TV Ears Tip...

Page 8: ...eries in the Voice Cord battery pack 1 Unscrew the screw on the back of the voice cord battery pack just above the clip 2 Following the direction of the arrows just below the clip on the back of the p...

Page 9: ...peech frequencies above the background noise so the dialog is more clear 3 Why do my TV Ears mute when I mute the TV Fixed audio out will allow the television volume and TV Ears volume to work indepen...

Page 10: ...stomer Service US Corporate Office Toll Free 1 888 883 3277 Monday Friday 7AM 4PM PST Visit a local Authorized TV Ears Dealer To find a TV Ears dealer near you go to the TV Ears website at www tvears...

Page 11: ...the transmitter The charging light does not come on when headset is in the cradle Note The light will be green if the headset is in the front charging cradle and red if the headset is in the back char...

Page 12: ...r modification of or to any part of the product Returns Repairs TV Ears provides repair service for the life of the product A minimal fee may be applied Proof of purchase is required for claims within...

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