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13.
Troubleshooting
This troubleshooting chart enables the user to solve minor
malfunctions, prior to contacting our service department.
Only technical personnel having proper qualifications and
holding technical documentation (including a technician manual)
and adequate information are authorized to service the
apparatus.
Message /
Symbol /
Problem
Failure Description
Corrective Action
The
machine is
not
responding
1
The main switch is in
‘OFF’ position.
2
The power cord is
disconnected from the
machine or the mains.
3
The circuit breaker has
tripped.
1
Turn the main
switch
to the ‘On’
position.
(see front view
drawing).
2
Make sure the
power cord is connected
properly to the machine
and the mains.
(see rear view
drawing)
3
Lift the circuit
breaker lever.
The printer
prints, but
nothing is
printed on
the paper.
1
The Paper roll is not
installed in the right way.
(see sec. 8.2, Printer
handling)
1
Install the paper
roll in the right way.
Only one side of the
paper is printable.
(see sec. 8.2,
Printer handling)
The printer
does not
print.
1
No paper is inserted in
the printer.
(see sec. 8.2, Printer
handling)
2
No obvious reason.
1
Make sure the
paper roll
is inserted in the printer.
(see sec. 8.2, Printer
handling)
2
Switch off the
machine and switch it
back on for restart
Low
Vacuum’ is
displayed
Message is displayed and
FAIL indicator lights if in the
air removal stage a vacuum
Perform a new cycle.
Call for service.
