Tuttnauer 3840 ELVG-D, Operation & Maintenance Manual

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Page 70 of 75 Pages
14. TROUBLESHOOTING
This troubleshooting chart enables the user to solve minor malfunctions,
prior to contacting our service department.
Only technical personnel having proper qualifications and holding technical
documentation (including a technician manual) and adequate information
are authorized to service the apparatus.
Message /
Symbol /
Problem
Failure Description Corrective Action
The machine is
not responding
1 The main switch is in ‘OFF’
position.
2 The power cord is disconnected
from the machine or the mains.
3 The circuit breaker has tripped.
1 Turn the main switch to
the ‘On’ position.
(see front view drawing).
2 Make sure the power cord
is connected properly to
the machine and the mains.
(see rear view drawing)
3 Lift the circuit breaker
lever.
The printer
prints, but
nothing is
printed on the
paper. 1 The Paper roll is not installed in
the right way.
(see sec. 8.2, Printer handling)
1 Install the paper roll in the
right way. Only one side of
the paper is printable.
(see sec. 8.2, Printer
handling)
The printer
does not print.
1 No paper is inserted in the printer.
(see sec. 8.2, Printer handling)
2 No obvious reason.
1 Make sure the paper roll
is inserted in the printer.
(see sec. 8.2, Printer
handling)
2 Switch off the machine and
switch it back on for restart
The machine is
leaking at the
door
1 The door gasket is dirty.
(see sec. 12.1.1, daily
maintenance)
2 The door gasket is damaged.
1 Clean the door gasket.
(see sec. 12.1.1, daily
maintenance).
2 call for service.
Low Temp
This message is displayed if the
temperature drops for more than 1
second below the sterilization
temperature during sterilization cycle.
Perform a new cycle.
High Temp
This message is displayed if the
temperature raises 7°F (4°C) above
sterilization temperature during the
sterilization stage for 2 seconds during
sterilization cycle.
Perform a new cycle.
High Temp.
(Ending)
This message is displayed if the
system cannot reach the required
temperature, in the chamber, within 10
minutes.
Perform a new cycle.
High Temp.
(Cooling)
This message is displayed if the
system cannot reach the required
temperature, in the cooling stage,
within preset time.
Check and fix the city (tap)
water supply.