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10.0 - TROUBLESHOOTING
The following information is intended to serve as an aid in locating and eliminating defects and faults. In
some cases, problems may be caused by the plant or machine to which the gear unit is assembled and hen-
ce, the cause and remedy will be described in the Manufacturer’s technical documentation for the machi-
ne/plant in question.
FAULT
CAUSE
REMEDY
Bearing temperature too high
Oil level too low
Top up oil level
Oil spent
Replace oil
Defective bearings
Contact authorised workshop
Operating temperature too high
Oil level too high
Check oil level
Oil spent
Replace oil
Contaminant in oil
Replace oil
Abnormal running noise
Gears damaged
Contact authorised workshop
Bearing axial backlash too high
Contact authorised workshop
Bearings defective or worn
Contact authorised workshop
Excessive load applied
Correct load to rated values given
in Sales Catalogue
Contaminant in oil
Replace oil
Abnormal noise at gear unit
mounting
Mounting bolts loose
Tighten bolts to specified torque
Mounting bolts worn
Replace bolts
Oil leaks
Oil level too high
Check oil level
Casing/coupling seals inadequate
Contact authorised workshop
Gaskets worn
Contact authorised workshop
Gear unit does not run or runs
with difficulty
Oil viscosity too high
Replace oil (see recommended
lubricant chart)
Oil level too high
Check oil level
Excessive load applied
Redesign drive for actual load
required
Output shaft does not turn with
motor running
Gears damaged
Contact authorised workshop
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