Trust PowerCam Flash 500FX Manual Download

Page: 23 / 26

TRUST 500FX POWERC@M FLASH

U K

10 Troubleshooting

Method

Read the solutions given below.

Check for up-to-date FAQ’s, drivers and instruction
manuals on the Internet (www.trust.com/13156).

Problem

Cause

Possible solution

The computer's USB
port does not work.

Check the settings of your USB
port. For more information, see
www.trust.com/customercare/help/
usb.

The camera has not
been connected to a
USB port.

Connect the camera to a USB port

Windows does
not detect a new
device after
connecting the
camera.

The camera has been
connected to a USB
hub which does not
have a power supply.

Connect the camera to a USB hub
which has a power supply or to a
USB port on your computer.

The camera has not
been connected to a
USB port.

Connect the camera to a USB port

Error message
‘Capture device
was not detected’
is displayed.

The camera has been
connected to a USB
hub which does not
have a power supply.

Connect the camera to a USB hub
which has a power supply or to a
USB port on your computer.

Error message
‘Cannot connect
your camera!’ is
displayed.

The Trust 500FX
PowerC@m Flash
Manager has been
started whilst the
camera is not
connected.

Connect the camera to a USB hub
which has a power supply or to a
USB port on your computer.

The camera has been
connected to a USB
hub which does not
have a power supply.

Connect the camera to a USB hub
which has a power supply or to a
USB port on your computer.

The TRUST
500FX
POWERC@M
FLASH is marked
with an
exclamation mark
‘!’ in the ‘Device
Manager’.

The camera has an
IRQ conflict with a
different device in
your computer.

Make IRQ addresses free. Also
see:
www.trust.com/customercare/help/
general

The TRUST
500FX
POWERC@M
FLASH does not
work in
combination with
the TV/capture
card.

There is a conflict
between the camera
and the TV card.

Carry out the following:
1) Remove the TV Capture card.
2) Install the 500FX POWERC@M
FLASH.
3) Install the TV capture card.

The camera does
not do anything.

The batteries have
been inserted
incorrectly.

Reinsert the batteries (see chapter
3).

Summary of Contents for PowerCam Flash 500FX

Page 1: ...y damp soft cloth to clean the camera Do not use aggressive substances such as petrol or white spirit to clean the device These may harm the material Do not submerge the device in liquid This may be dangerous and will damage the device Do not use this device near water Make sure nothing is placed on the cable Do not use this device in an area where the cable can become worn or damaged as a result ...

Page 2: ...e reach of small children 5 Only use AA alkaline e g Duracell Ultra or rechargeable AA NiMH 1600 mA batteries with this camera 6 When the batteries are empty ask your local authority where you can dispose of them Note The batteries should be removed if the camera is not going to be used for some time This will save the battery capacity Note Make sure the photographs have been downloaded onto your ...

Page 3: ...Press the card firmly into place Note Only 3 Volt Smart Media Cards work with this camera Note The card can only be inserted into the camera in one way Do not push the card further into the camera than is possible This may cause damage 3 1 Advice Below are a number of tips for optimal use of your camera using extra memory Always store the photographs on the camera s Smart Media Card The photograph...

Page 4: ...sh five times and the camera will turn itself off automatically Replace the batteries Table 1 Battery condition The camera has an Auto Power Off function so that the camera is turned off automatically when it has not been used for 60 seconds To save the batteries it is possible to turn off the camera manually Use button H see figure 1 on the rear of the camera Button H is also used to turn the cam...

Page 5: ... turn the camera on or off I Flash indicator The flash is ready for use when this is lit only when the flash is set to automatic or on J Wrist strap attachment Connect the wrist strap here Table 2 Camera functions 5 2 LCD screen Use table in 3 combination with figure 2 Item Description Function 1 Photo function One photograph is taken at a time 2 VIDEO Records a video 3 Automatic exposure Takes ph...

Page 6: ...oaded onto your computer then they will be deleted from the internal memory Note When the Smart Media Card is removed from the camera and photographs have been saved in the SDRAM memory the photographs must first be saved on your computer before opening the battery compartment or inserting the Smart Media Card because the photographs will be deleted Note Video recordings are only saved on the Smar...

Page 7: ...rexposure The best solution is to take test photographs of various situations and subjects and to look at these so that you get a feeling of which situations produce a photograph which is acceptable to you Flash The flash on your camera gives the best result at a distance of between 1 and 2 5 metres This is due to the light sensitivity of the optical sensor and because it is not an active flash th...

Page 8: ...VER use aggressive cleaning products Note The image viewed through the viewfinder may be slightly different to what is recorded through the lens 6 2 4 1 Saving photographs in the internal memory or on the Smart Media Card If inserted all the photographs will be saved on the Smart Media Card The Smart Media Card must be removed from the camera when it is full A new Smart Media Card can be inserted ...

Page 9: ...s displayed 2 Press the exposure button A figure 1 to activate the delete mode Icon 6 will start to flash 3 Press the exposure button again to delete the last recording The last photograph will be deleted 4 Press the exposure button to delete other recordings 5 Press the mode button to change the mode Note Deleted recordings cannot be retrieved 6 3 2 Deleting all the recordings 1 To delete all the...

Page 10: ...ion Note During installation in Windows XP you may receive a message saying that the driver has not been signed This does not cause a problem for the functionality Note In the example D is used to indicate the CD ROM drive This may be different for your computer 1 Insert the CD ROM into your computer s CD ROM drive The installation program will start automatically If it does not start automaticall...

Page 11: ...C M FLASH DSC Bulk Drive Universal Serial Bus controllers TRUST 500FX POWERC M FLASH USB Camera Start Settings Control Panel and then double click on the Add Remove Programs icon TRUST 500FX POWERC M FLASH TRUST 500FX POWERC M FLASH WDM VIDEO CAPTURE Start Programs Trust 500FX PowerC M Flash TRUST 500FX POWERC M FLASH Uninstall TRUST 500FX POWERC M FLASH Note The information given above will vary ...

Page 12: ...orer 3 Select the language you wish to use 4 Follow the on screen instructions Note You will receive full use of Photo Explorer for 30 days After 30 days you will receive a message concerning the use of TIFF and GIF files This relates to certain rights You will still be able to open TIFF and GIF files with Photo Express 8 3 Video Studio Ulead Video Studio is a video editing program which you can u...

Page 13: ...to use for NetMeeting and click on Next to continue 6 Select Put a shortcut to NetMeeting on my desktop if you wish to have a shortcut to NetMeeting on your desktop Select Put a shortcut to NetMeeting on My Quick Launch bar if you wish to have a shortcut to NetMeeting on your Windows taskbar You do not have to select either option if you do not wish to 7 Click on Next to continue with the installa...

Page 14: ...his window as follows Select the image format VGA 640 x 480 or SXGA 1280 x 960 Select Apply format Select Take a photograph The photograph is now in the camera s memory Click on the refresh button to add the photograph to the list of other photographs 7 Select the files which you wish to load onto your computer A thumbnail of the selected file will be displayed in the bottom right hand corner 8 Se...

Page 15: ...s click on Apply and then OK 11 Click on A in figure 5 to make a video recording or click on B in figure 5 to take a photograph 12 The recordings will appear immediately in the SPYCAM Manager 13 You can save the recordings or send them via e mail as described in chapters 9 1 1 to 9 1 3 9 2 Ulead Photo Express 9 2 1 Loading photographs 1 Click on Start Programs Ulead Photo Express 4 0 SE Ulead Phot...

Page 16: ...epending on the size of the recording this may take some time 6 To play the video clip go to the location where the file was saved and double click it The video clip will now be played for example in Windows Media Player 9 2 3 Live video images 1 Click on Video mode D see figure 7 2 Click on Format J to alter the camera s image settings Figure 8 will appear A Colour settings I420 RGB 24 B Image si...

Page 17: ...Installer menu on the installation CD ROM The Trust Software Installer starts automatically when the CD ROM is inserted into your CD ROM drive see figure 3 Click on PHOTO EXPLORER MANUAL to open the instruction manual directly from the CD ROM The instruction manual is only available in English 9 4 Ulead Video Studio The Ulead Video Studio video editing software can be used to edit your video and a...

Page 18: ...ad VideoStudio main program Here you have many options for making a video project see figure 9 15 If you have clicked on Create Video File go to step 6 Play to view the film you have made You have now completed your video project 9 4 2 Main program of Video Studio Ulead Video Studio s main program has many options for editing video and audio in your video project Just as with the Video Wizard you ...

Page 19: ... the sound separately as a Microsoft Wave wav file or an MPEG Audio File mpa Note For more information see the extensive Help function in Ulead VideoStudio 4 0 and the instruction manual You can easily access this via the Trust Software Installer menu on the installation CD ROM The Trust Software Installer starts automatically when the CD ROM is inserted into your CD ROM drive see figure 3 Click o...

Page 20: ...deoLive Mail 14 You have now completed configuring VideoLive Mail You can now use the program If you wish to change the settings you can do so using the Setup Wizard Start Programs Cyberlink VideoMail 4 0 Note You must have a sound card and a microphone installed to be able to use the audio settings 9 5 2 Recording and sending videos Now you have completed the once only settings in chapter 9 5 1 c...

Page 21: ...your Dial up connection 4 Fill in your user name and password and click on Connect to connect to the Internet 5 Once a connection has been made with the Internet only the NetMeeting window will remain visible The Dial up Connection window will disappear 6 A number of settings should be made only once Go to Tools Options and click on the Video tab 7 To prevent a mirror image of your camera do not s...

Page 22: ...bcam Internet The Trust 500FX POWERC M FLASH can also be used as a webcam for example on your Internet page A number of informative sites about webcams are given below http www camarades com http www teveo com At these sites you can download software that you can use to send live video images over the Internet Please refer to the sites concerned for information on how to install and use the softwa...

Page 23: ...ect the camera to a USB hub which has a power supply or to a USB port on your computer Error message Cannot connect your camera is displayed The Trust 500FX PowerC m Flash Manager has been started whilst the camera is not connected Connect the camera to a USB hub which has a power supply or to a USB port on your computer The camera has been connected to a USB hub which does not have a power supply...

Page 24: ... previous photograph The photograph has not been saved yet Wait until the photograph counter has increased by 1 The Smart Media Card is full Two beeps will be heard and the photograph counter will flash Carry out one of the following 1 Replace the Smart Media Card 2 Remove the Smart Media Card and save photographs in the internal memory 3 Delete some photographs from the Smart Media Card 4 Delete ...

Page 25: ...pdating your VGA driver may also solve the problem There is interference in the photographs The photographs are taken in dark surroundings Make sure there is enough light Photographs are lost when changing the batteries Photographs have been saved in the SDRAM memory Connect the camera to your computer s USB port and download the photographs and videos onto the computer before replacing the batter...

Page 26: ...lease contact one of the Trust Customer Care Centers You can find more information at the back of this instruction manual Please have the following information available The article number This is 13156 A good description of what does not work A good description of when the problem occurs ...

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