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Trojan Technologies Inc.
Limited Warranty
Our Commitment
To maximize the superior quality
of Trojan UV disinfection, each
product must be properly sized,
installed, and maintained. If you
experience difficulty with your
Trojan product, our Technical
Support Centre is available to
help you.
During the applicable
warranty period noted below,
Trojan will provide warranty
coverage, described below, for
your product. After the product’s
warranty expires, repairs and
replacement parts can be
provided to you for a
reasonable charge.
How to Get Help
To obtain help under this
warranty, contact the Trojan
Technical Support Center at
1-800-265-5774 or by email at
[email protected]. Please
have available the model number,
the date of purchase, the name of
the dealer from whom you
purchased your Trojan product
(“the source dealer”), as well as a
description of the problem you are
experiencing. A Trojan technician will
help you troubleshoot the problem
and isolate the defective part.
For more information, please refer to
the Troubleshooting section of your
Owner’s Manual. (Owner’s Manual
information is also available at
www.trojanuvmax.com.)
To establish proof of purchase to make
a warranty claim, you will need to
either retain your original invoice or
complete and return a warranty card,
which will register you as a product
owner in Trojan’s database.
Specific Warranty Coverage
Warranty coverage is specific to the
following Trojan products:
• TrojanUVMax
™
• Advantage Series
• UV 700 Series
• UV 600 Series
Five-Year Limited
Warranty for Structural,
Hardware, and Electrical
Components
Trojan warrants the structural,
hardware, and electrical
components to be free from
defects in material and workman-
ship for a period of five (5) years
from the date of purchase. During
this time, Trojan will repair or
replace, at its option, any defective
parts covered by the warranty.
Please return the defective part to
a Trojan dealer, who will return it
to Trojan. Trojan will either make
the necessary repairs or, if Trojan
determines that a replacement is
required, provide a replacement
part. Trojan will then send the part
to the dealer. This warranty does
not include shipping and handling
charges, which will be collected
from you by the dealer.
Pre-treatment equipment
must be installed BEFORE
the UV reactor. Ask your
water treatment dealer for
further information about
water quality and testing.
(Note: Shut off valves should
be installed before and after
the UV unit.)
To meet the water quality parameters described above, you may need to pre-treat your
water to ensure appropriate disinfection. Pre-treatment systems can be comprised of one
or a combination of the following elements:
• Sediment Filter (5 micron)
• Carbon Filter
• Iron Removal System
• Water Softener
• Cyst reduction filter (ANSI/NSF Standard 53 listed)
EQUIPMENT SEQUENCE
Top
Outlet
Inlet
Inlet
Top
Outlet
Model
Inlet/Outlet Size
Thread
A
3/8"
NPT INTERNAL
B
3/4"
NPT or BSP
C
3/4"
NPT or BSP
D
3/4"
NPT or BSP
E or Pro7
1"
NPT or BSP
F or Pro15
1"
NPT or BSP
REACTOR CHAMBER INSTALLATION
These are recommended levels, for use as a guideline for pre-treatment requirements.
Iron:
< .3 PPM (.3 mg/L)
Hardness: < 120 PPM (7 Grains Per Gallon)
% UVT:
> 75%
Total Suspended Solids (TSS): < 5 PPM (5 mg/L)
WATER QUALITY PARAMETERS
Note: Systems
equipped with a sensor
are not to be installed
horizontally.
