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To send your long distance and international calls over Mercury:

Press the DIAL TONE key and wait for the dial tone.

Press MERCURY key (SHIFT and OK keys at the same time).
Enter STD code and telephone number of your correspondent.

Note:

If you have any difficulties, please contact Mercury Customer Services (Fault Reporting) on FreeCall 0500-500 193
(24 hours).

FOR MERCURY PIN CODES SERVICE CUSTOMERS

PROGRAMMING THE MERCURY KEY WITH YOUR PIN CODE:

After you apply for Mercury PIN Codes Service you will receive a Mercury PIN Code in two separate parts.

The PIN Code, which is similar to bank PIN number, identifies you as Mercury customer and will need to be stored in the
unit’s memory using the MERCURY key.

Before programming your machine with the Mercury PIN Code, you must ascertain which type of local BT exchange you
are connected to. Ensure that the unit is plugged into the BT socket.

Reset the Mercury dial memory (see § Resetting Mercury dial memory).

Press MENU key followed by 1, 3 and OK.

Move the cursor   using the   and   keys and select the MERCURY record, then press OK.
Press OK to acceed to the MERCURY number.
Press 

 key and then 1.

Press MERCURY keys (CTRL and OK keys at the same time). A «*» is displayed.
Press key 

/

 once or more times if a pause is necessary.

Note:

If your machine is connected to a pulse dialling exchange, press * key (to switch your machine in tone dialling mode)
before entering your PIN Code number.

Enter your whole PIN Code number (the two parts) using the numeric keyboard. It is displayed
as «*».
Press OK to validate the MERCURY PIN code.

Press FAX/COPY to validate the MERCURY record, then press STOP key.

To check if the PIN Code has been programmed correctly:

Press DIAL TONE key, wait for the dialling tone.

Press MERCURY key (SHIFT and OK keys at the same time).

Enter the chosen Cost Centre Code(*) (any two or three digit number except 112 or 999).

Enter 1500.

The call is free of charge. During the conversation you will hear a series of short beeps. This is the Mercury dial tone.

After a few seconds you should be connected to a recorded message welcoming you to the Mercury network.

Note 1:

If you call has been unsuccessful:
- Maybe you made a mistake when you entered your PIN Code number: try again.

Note 2:

If you have any difficulties, please contact Mercury Customer Services on FreeCall 0500-500 193 (24 hours).

MAKING A CALL VIA MERCURY:

Press DIAL TONE key. You hear the dial tone.

Press MERCURY key (SHIFT and OK keys at the same time or M key).
Enter the chosen Cost Centre Code(*) if applicable (any two or three digit number except 112 or 999).

(*) Cost Centre Codes

Cost Centre Codes are selectable on your Mercury order form. By keying in a code number (either 2 or 3 digits) before dialling each
and every Mercury call, businesses can allocate calls to different jobs, or residential users can see who is responsible for each call.

CH10-11 23228395-7 A.P65

10/08/2000, 07:44

44

Summary of Contents for FAX 930

Page 1: ...INSTRUCTION HANDBOOK FAX 930 ...

Page 2: ...L S D G M Ctrl _ On messages Fax Vocal messages Std Fine Photo Mode Auto Answ Tel TAD Fax Menu Control panel 15 25 30 34 36 42 43 System overview 45 44 46 31 11 16 17 18 19 20 21 22 23 24 26 27 28 29 32 33 35 37 38 40 12 13 14 6b 10 39 41 47 3 4 6a 2 1 7 5 9 8 Depending on model ...

Page 3: ...ia Internet 27 FAX COPY fax transmission or local copy 28 STOP key interrupt current operation 29 Auto Answ key receiving mode choice 30 OK key confirm the information displayed on screen 31 MENU key access the unit s functions 32 to 35 Navigation keys 36 CORRECTION key back to previous menu 37 Fax transmission scanning resolution selector 38 REDIAL or key depending on model redial one of the last...

Page 4: ... output plain paper fax equipped with memory Its display and navigation keys provide quick and easy access to the information you need SENDING FAXES OVER THE INTERNET The access to the Internet functions are described in the Internet chapter ...

Page 5: ...llowing Your unit must be connected to a mains outlet located nearby The mains outlet must remain easily accessible Your unit is delivered with a power cord including a plug which depending on the model may be without earth the symbol on the warning label with earth no symbol on the warning label It is imperative that a power plug with an earth be connected to a wall outlet with an earth The Europ...

Page 6: ...2 BROADCAST LIST OF SUBSCRIBERS 22 3 VIEWING MODIFYING OR DELETING A SUBSCRIBER RECORD 23 4 PRINTING OUT THE DIRECTORY 24 CHAPTER 6 SETTINGS 25 1 GENERAL SETTINGS 25 2 TRANSMISSION 25 3 RECEPTION 25 4 NETWORK 27 5 DIRECT INCOMING FAXES TO MEMORY FAX ANSWER MODE 27 6 TECHNICAL PARAMETERS 28 CHAPTER 7 SENDING A FAX 30 1 SETTING THE RESOLUTION 30 2 DIALLING USING THE DIRECTORY 30 3 LAST TEN NUMBER RE...

Page 7: ...N QUEUE 39 9 MANUAL SEND 40 10 VOICE CALL DURING TRANSMISSION 41 11 RELAY 41 12 LOCAL PREFIX 41 CHAPTER 10 ANCILLARY FUNCTIONS 43 1 PHOTOCOPYING 43 2 SEND AND RECEIVE LOGS 43 3 GUIDE 43 4 MERCURY S RESIDENTIAL SERVICES DEPENDING ON MODEL 43 CHAPTER 11 OPERATING MALFUNCTIONS 46 1 COMMUNICATION FAILURES 46 2 PRINTER ERRORS 48 3 MISCELLANEOUS FAULTS 49 CHAPTER 12 CARING FOR YOUR UNIT 50 1 GENERALS 50...

Page 8: ...iality Monitors the number of pages sent Send documents directly or from memory Interrupt a fax transmission to switch to voice call mode Send documents over the Internet even to a fax machine which does not have any Internet function if you have subscribed to a F x to Fax service Use your fax to send e mails Send a voice mail DIRECTORY Stores a large number of subscribers names and addresses Stor...

Page 9: ...ame of the subscriber and the page number are displayed during a call The unit can optionally be used as a PC multi function peripheral Redial any of the last 10 numbers dialled Create mail boxes and load incoming faxes or local documents into them Receive faxes to memory and schedule printing with PIN protection ...

Page 10: ...rect sunlight or position it close to sources of heat such as radiators air conditioning facilities and as a general rule to any excessively hot dry humid or dusty environment Avoid exposing the unit to strong vibrations Avoid environments where the unit is likely to come in contact with water or other foreign matter Avoid touching the heat element and do not attempt to remove the internal panels ...

Page 11: ... of the unit s top cover l The ribbing on the trays l must be facing towards the unit s keypad 1 2 3 Placeasheathofpaperagainstthepaperguard a behindanyremainingsheetsofpaperinthecover aredlineinthepapertrayindicatesthemaximum capacity of the latter a 2 LOADING THE PAPER 1 g 4 3 1 Flip the paper tray g forwards by pulling the lever h in the direction shown 2 Hold the top of the cover and open it b...

Page 12: ...ntacts are facing outwards 1 2 3 L Unfurl the strip L of the black protective sheath prior to fitting the photosensitive drum 4 Gently pull on the strip L of the black protective sheath until the sheath has been completely removed Shouldtheblackprotectivesheathtear carefullyremove any remaining pieces G FITTING THE PHOTOSENSITIVE DRUM 1 Open the cover housing the scanning assembly by pressing simu...

Page 13: ...cing upwards Check that the photosensitive drum is in position otherwise refer to the previous section fitting the photosensitive drum Slot the toner cartridge into the unit along the lateral guides M Push the cartridge in firmly using the handle until it slots into place M M 6 7 i 4 Slide the panel back Ensure that the gauge mini smartcard stays in place while you slide the panel back 5 Remove th...

Page 14: ...ng on the weight of the paper used A sensor warns the user when the paper tray is full FITTING THE SCANNING OUT TRAY 1 2 1 c Open the cover housing the scanning assembly by pressing on the two buttons located to either side 2 Flip the lever c to the upwards position lever down paper output to top of unit lever up paper output to front of unit Finally close the cover With printer output directed to...

Page 15: ...printer paper tray and plug connector B standard stackable telephone plug into the telephone wall socket CONNECTING TO THE MAINS Refer to the safety guidelines set out at the beginning of this booklet Plug the end of the mains lead 43 into a mains socket 4 POWERING UP YOUR FAX MACHINE Plug in the mains lead After a few seconds during which the printer warms up the date and time are displayed Set t...

Page 16: ...e right Press OK to confirm your entry Press C to delete one character Press FAX COPY to confirm your selection and return to the initial display THE DISPLAY This consists of 2 lines of 16 characters The cursor shows the currently selected line LINE 1 LINE 2 To view further lines in a menu scan through it using the and keys of the navigator pad 2 ACCESSING THE UNIT S FUNCTIONS USING THE NAVIGATOR ...

Page 17: ... enter the following sequence using the numeric keypad 0 7 0 3 9 8 1 6 4 5 Should you need to amend the data you have entered use the and keys to position the cursor on the character to be altered Once you have input the right date and time press OK to confirm your entry and enter a number to dial or press FAX COPY to confirm your entry and exit the menu DIRECT FUNCTION ACCESS In this access mode ...

Page 18: ...ne It will be printed on all fax pages sent out when the TX HEADER option is on To input your name using the direct access mode Press MENU followed by 2 3 and OK Input your name using the alphabetic keypad then press FAX COPY to confirm your entry 4 TEST TRANSMISSION In order to check that your fax machine is operating properly over the telephone network carry out a test send then a test receive o...

Page 19: ... subscriber to send you a fax by return in order to test your unit s receive capability As the first page is being received by your fax machine the following screen is displayed Incoming Call Reception Pg 1 example 33 140807207 ...

Page 20: ...address you already know for instance that of a PC Press MENU 9 1 and OK keys Use the or keys to choose from the list of Internet providers HIWAY PROVIDER2 PROVIDER3 if your provider is not displayed in the previous list Press OK to confirm Generally youmustdefineallsettingsmanually whichenableyouridentificationontheINTERNET youcanobtainthem from your access provider access number login 1 identifi...

Page 21: ...2 up to 12 minutes before or after the programmed time to avoid a flood of Internet accesses resulting in the simultaneous sending of several pending documents which would saturate the network SENDING ON THE INTERNET Whatever the document to be sent fax E mail or voice mail the document is stored in memory It will be sent on the Internet the next time you connect Note If you are sending a document...

Page 22: ...ondent s number omitting the 0 Example for 0181 760 0708 type 441817600708 Press the INTERNET the document will be sent automatically Note 1 If you wish to keep the international number of your correspondent in your directory to send documents via the F X TO FAX service in the future you must enter the pressing the key followed by this number in the place reserved for the E Mail address of your co...

Page 23: ... and 17 00 these are default values Of course time settings may be changed and a call may even be cancelled Remark The unit will in fact automatically connect to the Internet up to 12 minutes before or after the programmed time to avoid a flood of Internet accesses resulting in the simultaneous sending of several pending documents which would saturate the network To modify or cancel connections ac...

Page 24: ...ges on the Internet After modification press OK to confirm SORT MESSAGES MENU 96 This menu allows you to choose where the E mail messages received on your fax should be sent You can retrieve and print them on your fax transfer E Mails with unusable attachments to another E Mail address keep them in your Internet mailbox for later use with a computer Press MENU 9 6 and OK then choose an option F X ...

Page 25: ...ervice filling in the subscription form provided with your machine To activate this service Press MENU 9 7 and OK By using the or keys choose WITH then press OK to confirm Enter the PIN CODE 4 digits which is given to you upon acceptance of your application to use this service Press OK to confirm In case of a transmission to a foreign correspondent in automatic mode enter the INTERN PREFIX for acc...

Page 26: ...UMBER Using the numeric cursor enter the subscriber s fax number Press OK to confirm the entry of the subscriber s fax number Note If your fax machine is connected to a private automatic exchange PABX you may have to insert a pause in the number to do so insert an into the subscriber s number ENTERING THE SUBSCRIBER S E MAIL ADDRESS If the subscriber has an Internet address enter it into the direc...

Page 27: ...more you need not fill in all the characteristics of the list You may at any stage save the list in its present state by pressing on FAX COPY ENTERING THE NAME AND QUICK DIAL NUMBER OF A BROADCAST LIST The procedure used to enter the name and quick dial number of a new broadcast list is identical to that used to enter the name and quick dial number of a subscriber into the directory For further in...

Page 28: ...ther subscribers to the list enter the additional quick dial numbers Press FAX COPY Notes Some of your subscribers may feature on several lists You cannot enter the quick dial number of a list as part of the numbers in another list 3 VIEWING MODIFYING OR DELETING A SUBSCRIBER RECORD Press MENU followed by 1 If you wish to view or modify a record or a list in the directory press 3 If you wish to de...

Page 29: ...number 3 in the directory Press the number 3 Press OK to carry out the chosen operation on the selected list or record 4 PRINTING OUT THE DIRECTORY To print the directory both subscribers and broadcast lists Press MENU followed by 1 5 and OK The directory is printed out in alphabetical order ...

Page 30: ...d OK A report will be printed out upon each transmission attempt To select ON ERROR directly press MENU followed by 2 4 1 4 and OK Transmission reports will only be printed out when all attempts to send the fax have failed and the transmission request is finally abandoned Note Areduced sizerepresentationofthefirstpageofthedocumentisautomaticallyaddedtothetransmissionreportwhen the document is sent...

Page 31: ... lets your answering device record any messages RECEIVE MODE MACHINE WITH THE DECT OPTION You can choose between 3 receive modes press the AUTO ANSW key at least once to configure the reception mode you want The chosen receive mode is represented by three icons located at the low part of the display MANUAL MODE TEL icon lit FAX and TAD icons off Your machine acts as a telephone You use this mode i...

Page 32: ...or PULSE dialling press MENU followed by 2 6 2 2 and OK 5 DIRECT INCOMING FAXES TO MEMORY FAX ANSWER MODE ACTIVATING This function enables you to request incoming faxes to be stored in memory rather than printed out This facility provides protects the confidentiality of incoming faxes To activate FAX ANSWER mode press MENU followed by 4 1 2 1 and OK The Fax Messages indicator lights up it starts t...

Page 33: ...ted for certain sessions The number of rings before your fax machine picks up the call Enables you to specify whether the memory has been extended and the additional capacity in pages You can change the Internet connection time slot for periodic access menu 9412 thus avoiding night time access SCANNING MODE NORMAL MENU291 OK 1 FINE MENU291 OK 2 PHOTO MENU291 OK 3 TX HEADER WITH MENU292 OK 1 WITHOU...

Page 34: ... MESSAGE notification Iftheparameterisnotset WITHOUT thefaxmachine does not erase the message from the mailbox instead it prints out a COULD NOT PROCESS MESSAGE notification advising you to retrieve the offending message by other means This parameter should only be used if you have other means of doing so e g a computer The storage space provided by your access provider is limited If you fail to e...

Page 35: ...he directory to rapidly locate the fax number and or e mail address of the intended subscriber You can use the directory whenever you are required to dial a number ALPHABETIC DIALLING Key in the first few letters of the subscriber s name on the alphabetic keypad until the system identifies the intended subscriber Press on the FAX COPY or INTERNET keys DIALLING USING QUICK DIAL NUMBERS Press the DI...

Page 36: ...ess the quick dial number or one touch dial key of a subscriber or broadcast list By pressing the REDIAL key you can access the last 10 numbers dialled Press the BROADCAST key to enter the next subscriber s quick dial number Key in the second subscriber s quick dial number Repeat the procedure for all the subscribers whether fax or Internet based or broadcast lists to which you want to send the do...

Page 37: ...ng between 4 and 20 seconds each corresponding to the two types of answering machine the announcement for the answering machine recorder you have one pre recorded announcement the announcement for the simple answering machine RECORDING THE OGM Press the keys MENU 4 2 1 1 and OK Lift the handset you can start dictating your message Hang up the handset to end recording The message is automatically p...

Page 38: ...ne whilst listening to a message Press C key whilst listening to the message to supress Then the next message if any can be listened to SATURATION OF ANSWERING MACHINE When there are too many messages in memory the answering machine is saturated and can no longer record more messages The TAD icon flashes and the screen displays MEMORY FULL You should listen to the recorded messages to empty the me...

Page 39: ...nter your remote inquiry code Press the OK key to confirm your choice To access your voice messages remotely On the remote telephone dial your number Press the key during the announcement or during the bips if the announcement has not been recorded Type your 4 digit remote interrogation code Listening of all the voice messages starts automatically At the end of listening or if there are no message...

Page 40: ...vate the privileged access facility using MENU 4 2 8 1 and OK setting WITH INCOMING CALLS To call you your privileged callers knowing your privileged access code will proceed as follows Dial your number Wait for your terminal to answer the call Press the key then enter the 4 digit privileged access code Note if you do not answer the call the caller will be prompted to leave a message on your TAD T...

Page 41: ...followed by 3 1 and OK Enter the subscriber s number and press OK to confirm Enter the time when you want the document to be sent out The time shown is the current time Press OK The document will be sent out at the specified time Having entered all the other parameters of the transmission press FAX COPY to launch the scheduled transmis sion 2 LOADING A DOCUMENT FOR FAX ON DEMAND To prepare a docum...

Page 42: ...ns that there is a non initialise Mailbox An asterisk at the end of a line indicates that the mailbox concerned contains FAX messages INITIALISING A MAILBOX Press MENU followed by 7 1 and OK Select a FREE MAILBOX from the list of mailboxes then press OK You can also change the characteristics of an existing mailbox If the latter has an access code you must key it in To key in the access code of a ...

Page 43: ...dard fax transmissions However it comprises an additional line which is the number of the remote mailbox into which you want to send your fax The parameters required are the fax number s of the subscriber s the subscriber s mailbox number 00 to 08 the scheduled transmission time the send mode from the feeder or memory the number of pages in the document to be transmitted Only the first two lines a...

Page 44: ...ist the scheduled connection time the transmission mode from feeder or memory the number of pages to be transmitted Only the first two lines are mandatory To confirm the relay broadcasting operation press FAX COPY The document you placed in the feeder will be sent to the remote fax machine which will proceed to broadcast it RELAY BROADCASTING REMOTE FAX MACHINE The relay broadcasting process takes...

Page 45: ...R FAX ON DEMAND DOCUMENT You can print out any scheduled transmission or fax on demand documents in the fax machine s memory Press MENU followed by 6 4 and OK Use the and keys of the navigator pad to select the document to be printed and press OK 9 MANUAL SEND You can listen in to line activity through your fax machine s loudspeaker while the unit dials a number to send a fax except for Internet t...

Page 46: ...n WITH RELAY WITH RELAY WITHOUT RELAY using the or keys and press OK to confirm WITH RELAY selected all the received faxes are transferred to a fax machine Enter the phone number of that fax machine and press OK to confirm WITH RELAY selected all the received faxes are transferred to an E Mail address Then choose the transfer address TO MY E MAIL TO OTHER ADD using the or keys and press OK to conf...

Page 47: ...ialling prefix Note The dialling prefix can include up to 5 characters Press OK to register this new prefix To alter the minimum length Press MENU 8 3 and OK By using or keys select the SIZE NUMBER menu then press OK to confirm You may replace the default value provided by a value between 1 and 30 Press OK to register the new length ...

Page 48: ...EL Mercury s Residential Service is a highly competitive telephone service for the residential and small business user Most UK long distance and international calls are cheaper over Mercury especially in the Economy period Mercury calls are rounded to the second and charged to the nearest tenth of a penny You will also receive fully itemised bills Mercury Customer Services are available 24 hours a...

Page 49: ...change press key to switch your machine in tone dialling mode before entering your PIN Code number Enter your whole PIN Code number the two parts using the numeric keyboard It is displayed as Press OK to validate the MERCURY PIN code Press FAX COPY to validate the MERCURY record then press STOP key To check if the PIN Code has been programmed correctly Press DIAL TONE key wait for the dialling ton...

Page 50: ...to acceed to the Mercury PIN Codes Service number Press key to erase the Mercury PIN Codes Service number Press MERCURY key SHIFT and OK keys at the same time and enter a new Mercury Code if any Press OK to validate the MERCURY PIN code Press FAX COPY to validate the MERCURY record then press STOP key RETURNING TO RESIDENTIAL 132 SERVICES Press MENU key followed by 1 3 and OK Move the cursor using...

Page 51: ...ill not allow any further calls to that number In order to be able to use the number again you have to re initialise it by viewing its record in the directory Code 03 User break Transmission was aborted by the user by pressing STOP Code 04 Non programmed number Invalid quick dial or one touch dialling number check the number For example a scheduled transmission has been programmed using a one touc...

Page 52: ...mission re send the document Incoming fax ask the sender to retransmit the document INTERNET ACCESS ERROR CODES Codes 40 and 41 No response from supplier Cannot establish modem connection with your access provider If the error occurs repeatedly check the Internet access number provided by your access provider Code 42 Cannot connect to Internet The Internet provider is refusing you access the servi...

Page 53: ...mbly If the error persists contact your local TA distributor CHECK PAPER LOAD PAPER Reload paper into the paper tray see the INSTALLATION chapter 3 4 4 Remove the sheet of paper by pulling it out towards you A 2 PRINTER ERRORS When you open the printer cover a message appears on the unit s display IF NEW TONER CHANGE GAUGE This message reminds you that you should change the gauge when you replace ...

Page 54: ... icon is off and the TEL icon is on this means that the receive mode parameter is set to MANUAL Set it to FAX see the SETTINGS chapter Check that the telephone cable is properly plugged in and that there is a dial tone on the line If the fax icon is flashing this means that the fax machine s memory is full If the machine is configured in fax answer mode print out the documents in its memory Menu 4...

Page 55: ...e toner cartridge first 2 Tightlyrollupacleansheetofpaperandholdingitatrightanglestothedrum gently swipe it across to remove any toner particles from the surface of the drum do not clean the drum by sweeping it s surface For instructions on how to replace the clean photosensitive drum in the fax machine see the Fitting the photosensitive drum section in the INSTALLATION chapter While cleaning the ...

Page 56: ... by pushing the two green clips c towards the back of the unit 3 Clean the photosensitive sensor bar to remove corrector fluid or ink stains using a clean cloth dipped in surgical spirit Do not use any detergents or abrasives Push the mobile plate back until it locks into place 1 2 1 3 c The CHANGE TONER message and the TONER icon lit indicate that the toner cartridge should be replaced REPLACING ...

Page 57: ...utput paper standard photocopier paper 80 g m2 Capacity of the paper output tray maximum 200 sheets of 80 g m2 paper Capacity of the paper output tray around 50 sheets of 80 g m2 paper Transmission protocol ITU T group 3 fax compatible Network compatibility can be connected to all PSTN or equivalent networks Scanning resolution Horizontal 200 dpi Vertical 100 dpi STANDARD 200 dpi FINE or PHOTO Sca...

Page 58: ...53 2 CONSUMABLES Storage of drum and cartridge consumables Temperature range 5 to 35 C shelf life 24 months in original packaging Humidity range 20 to 85 without condensation ...

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