15
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been
assigned a unique series number. The series number can be found on the product nameplate label, along with
all required approval markings and information. When requesting compliance information for this product,
always refer to the series number. The series number should not be confused with the marking name or model
number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing
regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are
entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on
the country)
• Send the new equipment back for recycling when this ultimately becomes waste
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
Storage and Service
First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS outlets, then
disconnect the power cord from the wall outlet. Next, disconnect all equipment to avoid battery
drain. If you plan on storing your UPS for an extended period of time, fully recharge the UPS
batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS
charge for 4-6 hours. If you leave your UPS batteries discharged for an extended period of time,
they may suffer permanent loss of capacity.
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite.
For more information on service, visit www.tripplite.com/support. Before returning your product
for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link.
From here you can request a Returned Material Authorization (RMA) number, which is required
for service. This simple on-line form will ask for your unit’s model and serial numbers, along with
other general purchaser information. The RMA number, along with shipping instructions will be
emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the package. If the
product is within its warranty period, enclose a copy of your sales receipt. Return the product for
service using an insured carrier to the address given to you when you request the RMA.
Storage
Service
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
201203257 • 932486-EN
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