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38

 RT-SVX33E-EN

Troubleshooting

ReliaTel Controls

The RTRM has the ability to provide the service personnel 
with some unit diagnostics and system status information. 

Before turning the main power disconnect switch “Off”, 
follow the steps below to check the ReliaTel Refrigeration 
Module (RTRM). All diagnostics & system status 
information stored in the RTRM will be lost when the main 
power is turned “Off”.

To prevent injury or death from electrocution, it is the 
responsibility of the technician to recognize this hazard 
and use extreme care when performing service 
procedures with the electrical power energized. 

1.

Verify that the Liteport LED on the RTRM is burning 
continuously. If the LED is lit, go to Step 3.

2. If the LED is not lit, verify that 24 VAC is presence 

between J1-1 and J1-2. If 24 Vac is present, proceed to 
Step 3. If 24 Vac is not present, check the unit main 
power supply, check transformer (TNS1). Proceed to 
Step 3 if necessary.

3. Utilizing “Method 1” or “Method 2” in the “System 

Status Checkout Procedure ” section, check the 
following: 

System status

Heating status

Cooling status

If a System failure is indicated, proceed to Step 4. If no 
failures are indicated, proceed to Step 5.

4. If a System failure is indicated, recheck Steps 1 and 2. 

If the LED is not lit in Step 1, and 24 VAC is present in 
Step 2, the RTRM has failed. Replace the RTRM.

5. If no failures are indicated, use one of the TEST mode 

procedures described in the “Unit Start-Up” section to 

start the unit. This procedure will allow you to check all 
of the RTRM outputs, and all of the external controls 
(relays, contactors, etc.) that the RTRM outputs 
energize, for each respective mode. Proceed to Step 6.

6. Step the system through all of the available modes, 

and verify operation of all outputs, controls, and 
modes. If a problem in operation is noted in any mode, 
you may leave the system in that mode for up to one 
hour while troubleshooting. Refer to the sequence of 
operations for each mode, to assist in verifying proper 
operation. Make the necessary repairs and proceed to 
Steps 7 and 8.

7.

If no abnormal operating conditions appear in the test 
mode, exit the test mode by turning the power “Off” at 
the main power disconnect switch. 

8. Refer to the individual component test procedures if 

other microelectronic components are suspect.

System Status Checkout 
Procedure

“System Status” is checked by using one of the following 
two methods:

Method 1

If the Zone Sensor Module (ZSM) is equipped with a 
remote panel with LED status indication, you can check the 
unit within the space. If the ZSM does not have LED’s, use 
Method 2. BAYSENS110*, and BAYSENS119* all have the 
remote panel indication feature. The LED descriptions are 
listed below. 

LED 1 (System) 

“On” during normal operation. 

“Off” if a system failure occurs or the LED fails. 

“Flashing” indicates test mode.

LED 2 (Heat)

“On” when the heat cycle is operating.

“Off” when the heat cycle terminates or the LED fails.

“Flashing” indicates a heating failure.

LED 3 (Cool)

“On” when the cooling cycle is operating.

“Off” when the cooling cycle terminates or the LED fails.

“Flashing” indicates a cooling failure.

LED 4 (Service) 

“On” indicates a clogged filter.

“Off” during normal operation. 

“Flashing” indicates an evaporator fan failure or 
Condensate Overflow Switch (COF) failure.

WARNING

Hazardous Service Procedures!

The maintenance and troubleshooting procedures 
recommended in this section of the manual could result 
in exposure to electrical, mechanical or other potential 
safety hazards. Always refer to the safety warnings 
provided throughout this manual concerning these 
procedures. Unless specified otherwise, disconnect all 
electrical power including remote disconnect and 
discharge all energy storing devices such as capacitors 
before servicing. Follow proper lockout/tagout 
procedures to ensure the power can not be 
inadvertently energized. When necessary to work with 
live electrical components, have a qualified licensed 
electrician or other individual who has been trained in 
handling live electrical components perform these 
tasks. Failure to follow all of the recommended safety 
warnings provided, could result in death or serious 
injury.

Summary of Contents for Voyager WS 150-24

Page 1: ...nd training Improperly installed adjusted or altered equipment by an unqualified person could result in death or serious injury When working on the equipment observe all precautions in the literature...

Page 2: ...ate sections throughout this literature Read these carefully WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTIONs Indicates a poten...

Page 3: ...lowing the instructions the risk of improper operation and or component damage will be minimized It is important that periodic maintenance be performed to help assure trouble free operation A maintena...

Page 4: ...er FIYUCB Unit Disconnect FIYUDC 26 Powered Unpowered Convenience Outlet 27 Return Air Smoke Detector 28 Pre Start 31 Start Up 33 Maintenance 35 Troubleshooting 38 ReliaTel Controls 38 System Status C...

Page 5: ...Filters2 E Hinged Access MERV 13 Filters2 Digit 17 Condenser Coil Protection 0 Standard Coil 1 Standard Coil With Hail Guard 2 Black Epoxy Pre Coated Coil 3 Black Epoxy Pre Coated Coil with Hail Guar...

Page 6: ...mutually exclusive of each other 5 Must be ordered with Through the Base Electrical option or Horizontal Side Access and either Unit Mounted Disconnect or Circuit Breaker 6 ReliaTel Options Module is...

Page 7: ...s e g conduit holes S A and R A openings and flue openings from the ambient air until the unit is ready for start up Note Do not use the unit s heater for temporary heat without first completing the s...

Page 8: ...a zone sensor or thermostat input in order to operate the unit The flexibility of having several mode capabilitiesdepends uponthe type ofzone sensor or thermostat selected to interface with the RTRM...

Page 9: ...l Dual Circuit Only Lead Lag is a selectable input located on the RTRM The RTRM is configured from the factory with the Lead Lag control disabled To activate the Lead Lag function simply cut the wire...

Page 10: ...e sensing uncovered Wiring procedures vary according to the particular application and equipment involved Refer to the unit s wiring diagrams for proper connections Remote Zone Sensor BAYSENS075 This...

Page 11: ...RT SVX33E EN 11 Unit Dimensions Figure 1 Typical installation clearances for single multiple unit applications WITHOUT ECONOMIZER 5 8 WITH ECONOMIZER 5 0...

Page 12: ...15 16 1 2 11 16 56 48 1 2 6 13 16 122 5 16 85 5 16 54 13 16 SINGLE POINT POWER ENTRY 3 76MM DIA HOLE UNIT POWER WIRE 7 8 22 23MM DIA HOLE UNIT CONTROL WIRE FILTER ACCESS DOOR HORIZONTAL SERVICE GAUGE...

Page 13: ...ure 5 Heat pump models 12 15 tons Duct flanges mount 7 7 16 down inside the curb on the 1 1 curb flanges Roofcurb is intended for downflow use only All dimensions are in inches millimeters 9 1 25 4 MM...

Page 14: ...16 1 2 11 16 56 48 1 2 6 13 16 122 5 16 85 5 16 64 1 8 13 16 SINGLE POINT POWER ENTRY 3 76MM DIA HOLE UNIT POWER WIRE 7 8 22 23MM DIA HOLE UNIT CONTROL WIRE FILTER ACCESS DOOR HORIZONTAL SERVICE GAUG...

Page 15: ...ure 10 Heat pump models 20 tons Duct flanges mount 7 7 16 down inside the curb on the 1 1 curb flanges Roofcurb is intended for downflow use only All dimensions are in inches millimeters 9 1 25 4 MM C...

Page 16: ...ccess panel swing clearances SWING RADIUS C OD SECTION ACCESS PANEL THROUGH THE BASE ELECTRICAL SWING RADIUS A ID SECTION ACCESS PANEL TOP VIEW SHOWING THROUGH THE BASE ELECTRICAL UTILITY LOCATIONS AN...

Page 17: ...56 36 WS 155 1982 634 515 377 456 56 36 WS 180 1982 634 515 377 456 56 36 WS 200 2107 674 485 400 590 57 35 WS 240 2107 674 485 400 590 57 35 Note Corner weights are given for information only Unit is...

Page 18: ...perimeter flange and the supply and return air opening flanges General Unit Requirements The checklist listed below is a summary of the steps required to successfully install a commercial unit This ch...

Page 19: ...nd protected power supply wiring to a field supplied installed disconnect switch and to the main power terminal block HTB1 in the unit control panel Install proper grounding wires to an earth ground N...

Page 20: ...nfused disconnect switch UDC or circuit breaker UCB 2 Provide proper grounding for the unit in accordance with local and national codes Field Installed Control Wiring An overall layout of the various...

Page 21: ...al to the unit Note Resistance in excess of 2 5 ohms per conductor can cause deviations in the accuracy of the controls 2 Ensure that the wiring between controls and the unit s termination point does...

Page 22: ...ypical field wiring diagrams for optional controls ReliaTel only BAYSENS119 BAYSENS075 BAYSENS075 BAYSENS075 BAYSENS107 ASYSTAT666 ASYSTAT669 BAYSTAT023 BAYSENS073 BAYSENS109 ASYSTAT669 ASYSTAT669 BAY...

Page 23: ...ample 1 illustrates two series circuits with two sensors in each circuit wired in parallel The square of any number of remote sensors is required Example 2 illustratesthreesensorssquaredinaseries para...

Page 24: ...ckly determined and corrected before starting the unit by using an instrument such as an Associated Research Model 45 Phase Sequence Indicator and following the steps below Turn the field supplied dis...

Page 25: ...ne of the following Test procedure to bypass some time delays and to start the unit at the control panel Each step of unit operation can be activated individually by temporarily shorting across the Te...

Page 26: ...found on the unit nameplate and the N E C 4 Route low voltage class II control wiring through hole in base of unit but not through high voltage conduit Feedcontrolwiringthroughbushingprovided on side...

Page 27: ...r including remote disconnects and discharge all motor start run capacitors before servicing Follow proper lockout tagout procedures to ensure the power cannot be inadvertently energized Verify with a...

Page 28: ...ned above proceed with the installation of the return air smoke detector as follows 1 Remove the smoke detector assembly from its shipping position in the indoor fan compartment This assembly is attac...

Page 29: ...l be necessary to remove the barometric relief filter open the barometric relief damper and reach inside through the barometric relief outlet to access and connect the copper exhaust elbow to the smok...

Page 30: ...te adherence to the maintenance procedures including recommended intervals between filter changes and coil cleaning is required Periodic checks and maintenance procedures must be performed on the smok...

Page 31: ...t a time when a jumper is installed across the test terminals The unit will start the first test step and change to the next step every 30 seconds At the end of the test mode control of the unit will...

Page 32: ...n the unit Service Facts plot the actual RPM step 1 and the BHP step 2a to obtain the operating CFM 3 If the required CFM is too low external static pressure is high causing motor HP output to be belo...

Page 33: ...ompressor is phased correctly the suction pressure should drop and the discharge pressure should rise when the compressor starts and runs If a scroll compressor is rotating backwards it will not pump...

Page 34: ...isconnect switch to the Off position or proceed to the next component start up procedure Final System Setup After completing all of the pre start and start up procedures outlined in the previous secti...

Page 35: ...d to give the needed deflection 6 Compare the force scale reading Step 5 with the appropriate force value listed in Table 10 p 35 If the force reading is outside the range readjust the belt tension No...

Page 36: ...ose access panels leaking piping connections etc Make sure that all retaining screws are reinstalled in the unit access panels once these checks are complete With the unit running check and record the...

Page 37: ...ested below in the blanks provided 1 Complete Unit Model Number _____________________________________________________ __________________ 2 Unit Serial Number __________________________________________...

Page 38: ...in verifying proper operation Make the necessary repairs and proceed to Steps 7 and 8 7 If no abnormal operating conditions appear in the test mode exit the test mode by turning the power Off at the...

Page 39: ...oximately 0 75 Vdc Heating Failure voltage alternates between 32 Vdc 0 75 Vdc Cool Failure Measure the voltage between terminals J6 8 J6 6 Cool Operating approximately 32 Vdc Cool Off less than 1 Vdc...

Page 40: ...e Sensor Below are some typical indoor temperatures and corresponding resistive values Test 2 Cooling Set Point CSP and Heating Set Point HSP The resistance of these potentiometers are measured betwee...

Page 41: ...operation only The economizer and condenser fan cycling functions are disabled 1 Open and Lock the unit disconnect switch 2 Remove the Outside Air Sensor OAS from the condenser section of unit 3 Use...

Page 42: ...al Not OK to Economize Fast Flash 1 2 Second On 2 Seconds Off Error Code Communications Failure Pulse Flash 2 Second On 1 2 Second Off Error Code 1 Flash Actuator Fault 2 Flashes CO2 Sensor 3 Flashes...

Page 43: ...nnections 208 230 2313 1507 WS 150 240 60HZ Heat Pump with or without Dehumidification 460 575 2313 1508 WS 150 240 60HZ Heat Pump with or without Dehumidification Note Downflow and horizontal airflow...

Page 44: ...l furnish without charge the required replacement compressor Warrantor s obligations and liabilities under this warranty are limited to furnishing F O B Warrantor factory or warehouse replacement part...

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