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Page 39
19. Troubleshooting
19.1 General Errors
Error Message
Possible Causes
Remedy
Factory Cal.
Failed
The EEPROM chip which
contains the factory
calibration information has
failed.
The unit must be returned to
TPS for service.
Memory Failed
Calibration Lost
then:
Initialised
MUST ReCalibrate
User calibration settings
have been lost or corrupted.
Re-calibrate the instrument…
•
2-point calibration for
Specific Ion (section 4.1).
•
2-point calibration for pH
(section 5.1).
•
1-point calibration for
temperature (section 8.1).
Flashing
symbol.
Battery is below 5.60 volts.
Recharge the battery. Note that
the unit will switch itself off
when the battery falls below
5.00 volts.
Meter displays the
word
OFF
, and
switches off.
Battery is below 5.00 volts.
Recharge the battery.
If this fails, check the charger.
If charger OK, replace the
battery.
Meter will not turn
on.
1.
Battery is exhausted.
2.
Faulty Instrument
Recharge the battery.
If this fails, check the charger.
If charger OK, replace the
battery.
Return to factory for repair.
Battery does not
charge up when
charger is connected.
1.
Faulty battery charger or
faulty battery.
2.
Faulty instrument.
Connect the charger and switch
the power on. Display the
battery volts in the battery
saver menu (section 13). If the
battery volts are increasing then
the charger is OK. If the battery
volts do not increase, then the
charger is faulty. Replace the
charger or the battery, as
required.
Return to factory for repair.