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Redundant Power Supply
Technical Support
ACCendix B Technical SuCCort
For more help, please go to: http://www.tp-link.com/en/support/faq
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To download the latest Firmware, Driver, Utility and User Guide, please go to:
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http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
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Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different carriers, IDD.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Australia/New Zealand
Tel: AU 1300 87 5465 (Depending on 1300 policy.1
NZ 0800 87 5465 (Toll Free1
E-mail: [email protected] (Australia1
[email protected] (New Zealand1
Service time: 24hrs, 7 days a week
Brazil
Toll Free: 0800 608 9799 (Portuguese Service1
E-mail: [email protected]
Service time: Monday to Saturday, 09:00 to 20:00; Saturday, 09:00 to
15:00
France
Tel: 0820 800 860 (French service1
Fee: 0.118 EUR/min from France
Email: [email protected]
Service time: Monday to Friday 9:00 to 18:00 *Except French Bank
holidays
Germany/Austria
Tel: +49 1805 875 465 (German Service1
+49 1805 TPLINK
+49 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: [email protected]
Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2 (DST in Germany1 *Except bank holidays in Hesse
Indonesia
Tel: (+621 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday 9:00 to 18:00 *Except public holidays
Italy
Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday, 9:00 to13:00 and 14:00 to 18:00
Malaysia
Toll Free: 1300 88 875 465
Email: [email protected]
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (01 801 080 618
+48 223 606 363 (if calls from mobile phone1
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2 (DST1