59
Flushing
Trouble
Please check
Ref.
Page
Waste material does
not flush down
completely
■
●
Is the shutoff valve fully open?
15
■
●
Is the water filter clogged?
■
➞
Clean the filter.
38
■
●
Is the water supply to the toilet disrupted by other running water fixtures?
■
➞
Cease using other fixtures and then flush the toilet.
-
■
●
Are the flush and light flush buttons being used correctly?
●
•
Flush (for solid waste): Up to 10 m of toilet paper (single)
●
•
Light flush (for liquid waste): Up to 3 m of toilet paper (single)
17
■
●
Flushing may be difficult depending the consistency of the waste material.
■
➞
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
remove the stains with a brush or similar instrument.
-
■
●
When the tank is filling, you cannot flush the toilet.
■
➞
Once the main display "Power" LEDs are lit and the tank fills up with water,
flush the toilet.
-
There is residue on
the bowl unit surface
■
●
Oil and other hard-to-see grime may stick to the bowl unit surface.
■
➞
Clean the bowl with (non-abrasive) neutral toilet detergent.
32
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble
Please check
Ref.
Page
The toilet lid does not
open automatically
■
●
Is "AUTO OPEN/CLOSE (LID)" set to "OFF"?
➞
Set to "ON".
■
●
Does the body sensor have difficulty detecting?
■
➞
Remove any dirt that is on the body sensor.
■
●
Even when set to "ON", AUTO OPEN/CLOSE (LID) is not performed for
about 15 seconds after the toilet seat or toilet lid is closed.
●
•
When the toilet lid is closed by hand
(To make the NEOREST more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
■
➞
Leave the bathroom, and then after 15 seconds or more, approach the bowl unit.
■
●
Detection may be difficult when the room temperature exceeds 30°C, such as
in the summertime.
➞
Open and close manually.
44
11
23
11
■
●
Is "AUTO OPEN WAITING TIME" set to 30s or 90s?
44
■
●
After the power plug is inserted and the breaker of the distribution board is
switched on (for Asia, Oceania and Middle East), the toilet lid does not open
automatically for about 10 to 60 seconds.
■
➞
Open and close manually.
-
■
●
Is a toilet seat or lid cover installed?
■
➞
Remove any covers.
11
Warm air drying
Trouble
Please check
Ref.
Page
The dryer
temperature is low
■
●
Is the remote control preset temperature set to a low level?
24
Stops in the middle
of use
■
●
The feature stops automatically after 10 minutes of continuous use.
■
●
Does the seat switch have difficulty detecting?
■
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Flushing
Trouble
Please check
Ref.
Page
The toilet does not
flush even when the
button is pressed
■
●
Are the LEDs flickering on the main display?
●
•
The tank is filling with water. (It takes about 60 sec at most.)
-
■
●
Is water available from the water supply?
➞■
Use a bucket full of water to flush.
52
■
●
Is the shutoff valve fully open?
15
The bowl unit
does not clean
automatically or
timing is delayed
(Auto bowl unit
cleaning)
■
●
Is "AUTO FLUSH" set to "OFF"?
➞■
Set to "ON".
■
●
Even if "AUTO FLUSH" is set to "ON", it is not available in the following instances.
●
•
60 seconds after the toilet is flushed
➞
After 60 seconds have passed,
flush using the remote control.
●
•
When the amount of time seated on or standing in front of toilet seat is
about six seconds or less.
■
➞
Flush with the remote control.
●
•
After using the toilet while standing and not moving away from the front of the toilet.
■
➞
Step away from the toilet and wait for about three seconds.
●
•
When water droplets or dirt are disrupting the body sensor.
■
➞
Remove the dirt.
■
●
The seat sensor may have difficulty detecting some sitting postures.
■
➞
Sit back on the toilet seat.
42
23
11
11
■
●
The timing for the auto bowl unit cleaning can be changed.
(After about 10 seconds
➞■
after about 5 or 15 seconds)
42
The toilet flushes on
its own
■
●
Is "AUTO FLUSH" set to "ON"?
■
●
Does the seat switch or the body sensor have difficulty turning on or detecting?
■
➞
Sit back on the toilet seat. If you lift your hip off the toilet seat during use
or sit forward on it, the seat switch may not turn on, and thus auto flushing
may occur during use.
■
➞
Remove any dirt that is on the body sensor.
42
11
■
●
Is the POWER LED (green) on the main display flashing?
●
•
The "ANTI FREEZING (Dynamic mode)" is set to "ON".
(Water comes out from near the wand at 5-minute intervals and the bowl
unit flushes at 10-minute intervals.) (TCF9786WA only)
53
Reference
Maintenance
Operation
Introduction
Reference