89
Engl
ish
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most common queries.
Question
Answer
Soun
d
Why is there no sound or picture?
Check the television is not in standby mode. Check the mains plug and all
mains connections.
Why is there a picture but no sound?
Check all lead connections.
No sound or unacceptable format sound may be received.
Check the volume has not been turned down or that sound mute has not
been selected.
Check shared audio settings.
Why is the soundtrack in English when
a different audio language has been
selected?
The programme is currently being broadcast with an English soundtrack
only.
Why is there incorrect or no sound when
in
DTV
mode?
Press
s
to ensure the hard of hearing option has not been selected.
Pi
ct
ur
e
There is a picture, but why is there little
or no colour?
When using an
external
source, for instance, a poor quality video tape, if
there is little or no colour, improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display the best colour system.
To check that you have the best colour:
a
With the external source playing, select
Colour System
from the
System Setup
menu.
b
With
C
or
c
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
What else can cause a poor picture?
Interference or a weak signal. Try a different television station.
Manual Fine
Tuning
may help.
a
Select the
ATV Manual Tuning
menu. Highlight the station and
press
OK
. Then press
c
to select
Manual Fine Tuning
.
b
Using
B
or
b
adjust to get the best picture and sound. Press
OK
and
then
EXIT
.
Why doesn’t the video/DVD being
played show on screen?
Make sure the media recorder or DVD player is connected to the television
as shown on page 9, and then select the correct input by pressing
o
.
Why are there vertical stripes on the
screen when in PC mode?
The
Sampling Clock
may need adjustment. Select
PC Settings
from the
Display Settings
menu, highlight
Sampling Clock
and adjust until the
lines clear.
Why are there horizontal stripes and/or
blurred images on the screen when in
PC mode?
The
Clock Phase
may need adjustment. Select
PC Settings
from the
Display Settings
menu, highlight
Clock Phase
and adjust until the picture
clears.
System Setup
Country
Germany
Colour System
Auto
Menu Language
English
ATV Manual Tuning
Manual Fine Tuning
I
A
1
C
2
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