Toshiba DKT3210-SD - Digital Phone - Charcoal User Manual Download Page 28

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Strata CTX DKT3000/3500-Series Digital Telephone October 2002

The Basics

Call Transfer

Call Transfer

1. While on a call, press

Cnf/Trn

. Your Line LED flashes green and you hear internal dial tone.

2. Dial the extension where the call will be transferred. You can remain on the line and announce the call

or immediately “blind transfer” the call.
During call transfer, you can connect all three parties by pressing your flashing extension button or

Cnf/Trn

♦

If you get voice mail, you can leave a message or hang up and let the transferred caller leave

a message.

♦

If you hear a long single tone, then announce the call over the called telephone’s speaker.

3. Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up

and the transferred trunk or station will be camped on to the busy destination.

➤

To transfer a call directly to Voice Mail (VM)

1. While on a call, press

Cnf/Trn

2. Enter

#407

3. Enter the VM mailbox number (usually the same as the extension number) +

4. Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.

➤

To perform Call Transfer Immediate

1. While on a call, press the

TRNS

Soft Key. The DKT3014 LCD shows “TRANSFER.”

2. Dial the extension where you wish to transfer the call.The call rings the destination station and your

telephone returns to the idle state.

Summary of Contents for DKT3210-SD - Digital Phone - Charcoal

Page 1: ...5 to 50 kHz probably function mainly in social communication Social signals have their most energy at frequencies less than 40kHz Higher frequency clicks 40 to 150 kHz probably are used primarily in echolocation Peak frequency of typical DKT3000 3500 the highest form of intelligent communication seriesdigital telephone user guide ...

Page 2: ...October 2002 TOSHIBA Telecoms Division DKT3000 3500 Series Digital Telephone User Guide Digital Business Telephone Systems ...

Page 3: ...Ltd Telecoms Division All rights reserved No part of this manual covered by the copyrights hereon may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval systems without express written permission of the publisher of this material Strata and Stratagy are registered trademarks of Toshiba Information Systems UK L...

Page 4: ... Documents Media ix Chapter 1 The Grand Tour DKT3000 series Telephones 1 Fixed Buttons 3 Flexible Buttons 3 Liquid Crystal Display 3 DKT2000 2500 series Telephones 4 Fixed Buttons 5 Flexible Buttons 6 Liquid Crystal Display 6 6 DKT3500 Terminal Overview 7 Key Differences 8 Button Assignments 8 Chapter 2 The Basics Important Read First 9 What s My Line 9 ...

Page 5: ...g 13 Responding to a Lit Msg LED 13 Turning On Off Message Waiting LED on Another Extension 14 Microphone 14 Call Transfer 15 Conference Calls 16 Adding Voice Mail to a Conference 17 Connecting Two Outside Lines 17 Hold 18 Exclusive Hold 18 Automatic Hold 18 Consultation Hold 18 Volume Control 19 LCD Contrast Adjustments 19 Chapter 3 Advanced Operation Using Your LCD 21 Soft Keys 22 Soft Key Examp...

Page 6: ...all Park Orbits 35 Call Pickup 36 Group Pickup 36 Call Pickup 37 Call Waiting 38 Direct Inward System Access DISA 39 Direct Station Selection Buttons Hotline 39 Distinctive Ringing 40 Do Not Disturb 40 Setting DND for Another Extension 41 Door Lock s 42 Door Phone s 43 Emergency Ringdown 44 Language Codes 44 Off hook Call Announce 45 Override Calls 46 Busy Override 46 Do Not Disturb Override 46 Ex...

Page 7: ...ice Mail Features 59 Chapter 4 DKT3014 LCD Features Directory and Speed Dial Listings 62 Direct Station Selection 62 System Speed Dial and Personal Speed Dial 63 Internal Directory and External Directory 63 Alphanumeric Entry 64 Chapter 5 User Programming Programming Feature Buttons 67 User Programming Mode 68 Flexible Button Codes 68 Setting Changing a Flexible Button s Function 69 One Touch Butt...

Page 8: ...lling a Station 82 Transferring to an Idle Station 82 Call Transfer with Camp on 83 Call Answering Outside Line 83 Speed Dial 83 Paging 84 Call Forward Override DSS Override 84 Night Transfer Button 84 Appendix A Centrex Application Flexible Directory Numbering 85 Centrex Feature Buttons 85 Ringing Repeat 86 Delayed Ringing 86 Appendix B Button Labels Notes to Users Index ...

Page 9: ...vi Strata CTX DKT3000 3500 Series Digital Telephone October 2002 Contents ...

Page 10: ...ures are presented alphabetically and when applicable include LCD information Chapter 4 DKT3014 LCD Features explains how to use the DKT3014 SDL features It also includes a guide to the Stratagy ES voice mail Soft Keys Chapter 5 User Programming provides instructions on programming Flexible Button features setting One Touch buttons changing Personal Speed Dial numbers and other user programmable f...

Page 11: ...fic items Important Calls attention to important instructions or information Extension Number Press to answer a call to the Extension Number Each station can have multiple extension buttons Incoming calls ring the extension button s from the top down For example station 10 s extensions ring 10 1 first then 10 2 10 3 and 10 4 A station is considered busy when all extensions are being used Note The ...

Page 12: ...ne October 2002 ix Introduction Related Documents Media Related Documents Media Refer to the following for more information Strata CTX 3001 2001 Digital Single Line Telephone Guide Strata CTX 3000 3500 series Digital Telephone Quick Reference Guide ...

Page 13: ...x Strata CTX DKT3000 3500 Series Digital Telephone October 2002 Related Documents Media Introduction ...

Page 14: ...r LCD DKT3014 SDL 14 button with eight line by 24 character tilting LCD and 16 Soft Key buttons shown on page 61 All of the above Toshiba speakerphones enable you to place and receive calls without lifting the handset Toshiba LCD telephones provide easy access to frequently used features Prompts guide you through specific tasks They also provide Outside Line Identification User Name Number Call Du...

Page 15: ...es The Grand Tour DKT3020 SD Telephone 5649 Dial Pad Handset Red Green LED Indicators Fixed Buttons Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf Trn Hold Vol LCD Display LCD Control Buttons Soft Keys Flexible Buttons also known as Programmable Buttons PB Microphone Location Z Q ...

Page 16: ... store features onto a single button One Touch Buttons are used for storing Speed Dial numbers or feature access code sequences onto a single button Note See Table 12 on Page 87 for a complete list of Feature Access Buttons and One Touch Buttons Liquid Crystal Display Your Liquid Crystal Display LCD shown right shows Desk Clock and Calendar in idle mode Call Duration during an outside call Operati...

Page 17: ...s Telephones The following speakerphone models belong to the 2000 series DKT2010 S 10 button speakerphone DKT2010 SD 10 button with LCD DKT2020 S 20 button DKT2020 SD 20 button with LCD shown below DKT2020 FDSP 20 button with LCD and External Microphone jack Not available in the UK DKT2001 See the Strata CTX DKT3001 2001 Digital Single Line Telephone User Guide DKT2510 S 10 button speakerphone DKT...

Page 18: ...20 SD Telephone Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily These buttons are described in Chapter 2 The Basics 5972 Dial Pad Handset Red Green LED Indicators LCD Display LCD Control Buttons Soft Keys Flexible Buttons Fixed Buttons Microphone Location ...

Page 19: ... shows Desk Clock and Calendar in idle mode Call Duration during an outside call Operational Advisory and Notification messages Important The LCD width of the DKT2000 series telephones is shorter than the DKT3000 series LCDs This difference causes some features to display differently LCD Control Buttons There are two types of LCD button functions LCD Control Buttons and Soft Keys The DKT2000 serie...

Page 20: ...2002 7 The Grand Tour DKT3500 Terminal Overview DKT3500 Terminal Overview DKT3524F SD DKT3524F S DKT3512F SD DKT3512F S The above models offer a different cosmetic styling but operate in much the same way as the DKT3000 series terminals DKT3512F S DKT3512F SD ...

Page 21: ... Assignments Flexible Buttons These have the 10 light grey keys to the right hand side of the Flexible Buttons The main use for these is access to speed Dial locations It is possible to program feature activation deactivation but this should only be used if the user has an LCD terminal DKT3500 Series DKT3000 Series Number of Flexible Buttons 12 or 24 10 or 20 Number of One touch keys 10 0 Ringing ...

Page 22: ...stem Use the check boxes throughout this book to mark which features you have Note LEDs on your telephone flash at different speeds depending on the function performed Flash rates can be found under LED Indicator Details on page 77 What s My Line Throughout this guide the word Line is mentioned For example you will be instructed to select a Line Line can be Line button Pooled Line Group button Gro...

Page 23: ...ncoming call you hear successive ring tones then lift the handset or press Spkr to answer the call Voice First Signalling Internal incoming call your telephone does not ring instead you hear a long tone then the caller s voice Talk in the direction of your telephone or answer the call as you normally would by lifting the handset or pressing Spkr Switching Signalling Check with your CTX System Admi...

Page 24: ...oose a line Your extension or Line button lights depending on system programming Dial tone plays through the speaker The Spkr and Mic LEDs light 2 Dial the number Digits display as they are dialled Call progress tones Ringback Tone Busy Tone etc play through the speaker 3 When connected you can continue to use the speakerphone or lift the handset and continue the conversation Handset 1 To make a c...

Page 25: ...h the ringing line flashing green LED Once connected you can continue on the speakerphone or lift the handset Handsfree Answerback If you have a speakerphone it may be programmed for Handsfree Answerback You hear a single long tone followed by the caller s voice The extension LED flashes green incoming call The Mic LED lights steady red microphone is active The Spkr LED flashes red 1 Do not lift t...

Page 26: ...a Lit Msg LED 1 On an LCD telephone if you see a press Scroll to display additional messages otherwise go to Step 2 The indicates additional messages The LCD can show up to three station messages for your extension and three for each additional phantom extension that you may have 2 Press Msg then lift the handset Your telephone rings the extension or voice mail device that sent the indication The ...

Page 27: ...ch calls you back 4 To turn Off a Message LED that you have set on another extension press 64 plus the extension number that has the message light set Then hang up to release your telephone Microphone To turn the Microphone On Off when the speakerphone is active Spkr LED is On press Mic When the Microphone is On the Mic LED is On steady red When the microphone is Off the Mic LED is Off and you can...

Page 28: ... a long single tone then announce the call over the called telephone s speaker 3 Transfer with Camp On If the station to which you want to transfer the call is busy you may hang up and the transferred trunk or station will be camped on to the busy destination To transfer a call directly to Voice Mail VM 1 While on a call press Cnf Trn 2 Enter 407 3 Enter the VM mailbox number usually the same as t...

Page 29: ...l was placed on a Line that appears on your telephone the LED also flashes green 4 Repeat the above steps to add lines to the conference Keep in mind the maximum number of allowed conference parties Note When the master of the conference hangs up the control is automatically transferred to the first internal station added to the conference call If no other internal stations are included in the con...

Page 30: ...can control the VM with touchtones or Soft Keys Connecting Two Outside Lines 1 While talking on an outside call press Cnf Trn You hear dial tone The extension LED flashes conference rate 2 Dial an outside line access code and outside telephone number 3 After the party answers press Cnf Trn The extension LED flashes in use rate and all parties are conferenced If you receive a busy tone or if the st...

Page 31: ...sive Hold This feature enables you to place a call on hold so that only you can retrieve it While on a call press Hold twice That line s LED flashes green while appearances of the line at other stations are steady red in use Automatic Hold This feature enables you to place a call on hold by pressing another Line button no need to press Hold Make sure this feature is programmed on your system if no...

Page 32: ...g Tone Handsfree Answerback and Speaker Off hook Call Announce Make sure the telephone is idle and the handset is on hook Press the Vol to increase volume and Vol to decrease volume This adjusts volume for your telephone s ring tone Handsfree Answerback and Speaker Offhook Call Announce simultaneously To adjust handset Beep Tone 1 With the handset off hook dial the Beep Tone Adjustment Code 6101 d...

Page 33: ...20 Strata CTX DKT3000 3500 Series Digital Telephone October 2002 LCD Contrast Adjustments The Basics ...

Page 34: ...se this section to learn more about its functions In its idle state the LCD is a desk clock and calendar When you are on an outside call the call duration displays A on the LCD readout shown at right indicates there is more data to display Press Scroll to advance through the information Press Page to switch from the Call Forward CF display to the User Name display 5800 AUG 08 MON 03 56 CF ALL 202 ...

Page 35: ... all parties to a conference while on a conference call LINE Adds an Exchange line to an existing call while in the Conference mode The LCD prompts you to access an Exchange line after you press this key MESG Sets a message waiting indication at a busy or unanswered station OVRD Overrides options busy mode or overrides Do Not Disturb mode PGE Enables you to enter a Page Group number 01 16 RING Mak...

Page 36: ...rence 3 You will be prompted to dial the desired station The RTRN Soft Key press Scroll enables you to return to the original caller without making a conference Until the call is answered you see the screen shown right When the call is answered you see the screen shown right TRNS exit the call and transfer the first party to the second JOIN create a conference with you and both other parties RTRN ...

Page 37: ...ion button or phantom directory number button to hear dial tone Note A phantom directory number button is similar to an extension button that is shared on other telephones 2 Press 411 Message No see table any additional digits such as time etc 3 Go on hook or press Spkr to release the line To clear the registered message 1 Go off hook or press your extension button or phantom directory number butt...

Page 38: ...tem Administrator Forced Account Codes Some applications require you to enter an Account Code These Forced Account Codes may be verified or non verified depending upon the application but in either case the caller must enter a code before proceeding To dial using Forced Account Codes 1 Place a call in the normal method If the call requires an Account Code a burst of tone Success Tone is heard afte...

Page 39: ...he LCD prompt disappears upon entry of the first account code digit After the account code is entered the time indicator is restored in the LCD 3 If your station is set for Verified Account Codes you hear confirmation tone when the code is valid If the code is invalid you hear two short tones 4 Enter the Account Code Your conversation is not interrupted To enter an Account Code using access codes ...

Page 40: ...lling the number To activate Automatic Busy Redial 1 When you reach a busy number press Auto Busy Redial or Cnf Trn 441 The LED flashes red You hear confirmation tone 2 Hang up or press Spkr The system redials up to five to 20 times every 30 to 180 seconds depending on system programming Your telephone receives ring tone when Automatic Busy Redial dials the number and it is available The extension...

Page 41: ... success tone then busy tone resumes 2 Hang up You can make other calls while waiting 3 When the called station or outside line becomes idle your telephone rings with a fast LED If you called a busy station the extension LED flashes green incoming call and the called number displays If you called a busy outside line the extension LED flashes green incoming call rate The seized line s number displa...

Page 42: ...e music source 1 16 If the music source is a single digit press before pressing Spkr If the source is omitted then the last selected music source is selected To cancel background music on your telephone speaker Press BGM or press an extension button 491 Spkr To enable background music over your external paging speakers Press BGM ext and enter a source number 1 16 to select a music source or press ...

Page 43: ...ferred internal or incoming line calls Call Forward Categories You can set Call Forward for the following categories of calls Within these categories you can use five different types of Call Forward Settings Call Forward Any Call Forwards any call whether an internal call or incoming line call Call Forward Incoming Line Forward incoming line calls only Call Forward Any Call Set for Another Station...

Page 44: ...y DND No Answer Forwards all calls to your station immediately whenever you are busy in the DND mode or after ringing and you do not answer the call within a designated time set by you when you enable the feature Your station can be programmed to bypass Call Forward No Answer when receiving Voice First handsfree calls Callers can activate ringing and Call Forward by dialling 1 during their voice a...

Page 45: ...gits new Pass Code 1 15 digits To use the Call Forward button sequence Follow the instructions in the following table shown under Button Sequence Some features require additional input such as Destination If the destination is an outside number press after entering the destination The CTX accepts destination numbers of up to 32 digits Timer This is a two digit entry representing how long eight to ...

Page 46: ...o Tone Busy Ext button 6023 Tone Dest No Tone No Answer Ext button 6033 Dest No Tone Timer Tone Busy No Answer Ext button 6043 Dest No Tone Timer Tone Cancel Ext button 6053 Tone Call Forward Any Call Set for Another Station Enables you to forward all calls for another telephone within your telephone system All Calls Ext button 6012 Tone ext no Pass Code Tone Dest No Tone Busy Ext button 6022 Tone...

Page 47: ... record displays Press Vol for the next record press Vol for the previous record To view the call date time and status press Page press again to toggle to call name number All Calls Ext button 6014 Tone ext no Pass Code Tone Dest No Tone Busy Ext button 6024 Tone ext no Pass Code Tone Dest No Tone No Answer Ext button 6034 Tone ext no Pass Code Tone Dest No Tone Timer Busy No Answer Ext button 604...

Page 48: ...hin the system Once you have parked a call in an orbit you can Hang up and retrieve the parked call at a later time Originate another call Access a voice paging device to announce the parked call for pickup from another station If you park a call and it is not retrieved it will recall to the parking station and one of the following occurs If your station is idle when the system Call Park recall ti...

Page 49: ...the orbit number To retrieve a parked call 1 Press Park in Orbit or press your extension button 32 2 Enter the Orbit Number where the call is parked or for the extension from which you are calling You cannot use to retrieve a parked call The extension LED flashes at the in use rate when the call is retrieved Call Pickup You can pick up a call that is ringing another station s extension a call plac...

Page 50: ...ce of the telephone specified by its Primary extension number Directed Group 5 32 Group No Picks up a call ringing to a extension in the specified Pickup Group Directory Number 5 22 Ext No Picks up a call ringing to the specified extension number only Other lines ringing on the same telephone are unaffected Any External Call 5 9 Picks up any incoming outside line call For Calls On Hold Dialling De...

Page 51: ...two camp on tone beeps are sent to your telephone You must disconnect or transfer the existing call to answer the waiting call To answer a waiting call by placing the current call on hold Press Hold The existing call is placed on hold The camped on line rings your station the Line LED flashes green incoming call or if your telephone has the Auto Hold feature just press the flashing extension butto...

Page 52: ... the security code If accepted the call will proceed 4 If you receive busy tone and you want to dial another number while the station is still ringing press and repeat Step 2 Direct Station Selection Buttons Hotline This optional feature enables you to use a DSS button to connect directly to another station s line extension The DSS LED shows the status idle busy of the station and or the station s...

Page 53: ...ate Do Not Disturb If your station is in Do Not Disturb DND mode internal external and transferred calls do not ring your station and Off hook Call Announce calls are denied You can continue to make calls while in the DND mode When originating a call in DND mode you will hear a short burst of interrupted dial tone followed by continuous dial tone You can start dialling at any time during either to...

Page 54: ... goes out and DND mode is de activated Setting DND for Another Extension To activate DND for another extension Enter 6191 hear Entry Tone the Primary extension of the remote extension the pass code hear Success Tone This sets DND as if activated by the Primary extension on the target telephone To deactivate DND for another extension Enter 6192 hear Entry Tone the Primary extension of the remote ex...

Page 55: ...fic door Check with your CTX System Administrator to find out the locations of your system s door phones and record them below To unlock a door Press the specific Unlock Door button or 12 the Door Lock Number see above table The door unlocks for three 30 seconds set in system programming The Unlock Door LED is lit while the door is unlocked Door Lock No Location Door Lock No Location 0 6 1 7 2 8 3...

Page 56: ... of possible door phones varies by Strata CTX system with up to 24 01 24 as the maximum for larger systems Check with your CTX System Administrator to find out the names and locations of your system s door phones and record them below To answer a door phone call When you hear a door phone call ringing lift the handset or press the ringing button A door phone call sounds like chimes high low The ex...

Page 57: ...a station remains off hook for a programmable period it can be automatically treated as an Emergency Call and directed to an emergency destination The station may have partially dialled a number or have dialled no digits at all Each station is programmed with its specific emergency ringdown destination A station number or a group pilot number can be specified as an emergency ringdown destination I...

Page 58: ...ephone without hearing the busy tone and without dialling 5 To answer a Handset OCA call While you have a call in progress you hear one tone in your handset to indicate that a second station is calling Press Msg to toggle between the new and original callers You talk to the new caller for as long as you hold down Mic When you release the button you return to the original caller In both cases neith...

Page 59: ...reaching a busy station press 2 A muted tone is heard at the busy station indicating that a call is waiting The station number displays Do Not Disturb Override Do Not Disturb DND Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in Your telephone may be programmed to block DND Override from other telephones Your station s LCD shows the...

Page 60: ...s Executive Override If you do not have Override privileges you will camp on Class of Service Override By dialling a Class of Service COS Override code a user can change a station s set of privileges to one associated with the override code When the call is terminated and another is attempted from the same station the original COS is applied This allows selected users to override restrictions that...

Page 61: ... Privacy on page 49 Paging Station users can make page announcements to telephones and external speakers Check with your CTX System Administrator to find out the zone numbers for various paging groups To make a Page Announcement to telephones or external speakers 1 Lift the handset press extension and enter a paging access code 2 Make your announcement then hang up To make a Group Page Press Group...

Page 62: ...ivacy applies to multiple appearances of extensions Phantom extensions outside Lines and outside Line Group buttons The application of Privacy to individual telephones is controlled in system programming By default the system is private If you are in a conversation another telephone with an appearance of the line on which you are talking cannot intrude unless that telephone has been programmed for...

Page 63: ...or 0 Speed Dial Speed Dial enables you to dial a sequence of up to 32 digits with a shorter code Dial sequences can include telephone numbers authorisation codes passwords feature activation codes and pauses Speed Dial may be used to originate a call or invoked after a call is established There are two types of Speed Dial Station Your CTX System Administrator allocates a block of up to 100 persona...

Page 64: ...SPEED DIAL MODE If this display does not appear see your CTX System Administrator to determine if Speed Dialling memory is assigned to your telephone 3 Press 1 The LCD shows INDEX NUMBER 4 Enter the two digits which combined with the 1 form the Station Speed Dial Number Example Entering 09 would result in storing Station Speed Dial Number 109 The LCD shows this number in the upper left corner If t...

Page 65: ...ion Speed Dial number through administrative software and associate a name with it This name is used by the Directory Dialling feature of DKT3014 large display telephones Advanced Speed Dial Operation Special Characters Speed Dial Numbers may include 0 9 and Pause When using the Access Code input method see above it is also necessary to use to indicate you have finished entering the destination nu...

Page 66: ...y dial pulses access the outside line and dial the telephone number like any other call described in this user guide The Tone LED lights steady red and you are able to send touchtones with your dial pad The feature is cancelled when the call is completed Table 4 Dial String Characters Entry Meaning 0 9 0 9 End of Speed Dial Number when entering via access code 66 Escape functions as an escape key ...

Page 67: ...ple definitions of the Stratagy ES Voice Mail Soft Keys Once your telephone is connected to your Stratagy ES voice mailbox the LCD displays the Stratagy ES Main Menu options shown in Table 5 below You are then able to perform many of the standard Stratagy ES voice mail functions using the Soft Keys on your telephone Table 6 shows a sample of some of the available Soft Keys For more information on ...

Page 68: ...Msg Copy BACK UP Backup rewind BSY GRT REC Record Busy Greeting BUSY GREET Select Busy Greeting toggle CALL SCREEN Change Call Screening On Off CANCEL Cancel recording CANCEL MSG CANC CNCL Cancel message and select new destination CHANGE Change notification digits CHG GREETING GRT GRT Change Greeting CONT DELETE Continuous Delete CONT PLAY Continuous Play DATE TIME DATE Message Date and Time DELAY...

Page 69: ...1 Immediate Fax current fax doc MARK PRIVAT PRV PRV Set Private status On Off MARK URGENT URG URG Set Urgent status On Off MSG FOLDERS FLDR FLDR Manage Personal Folders MSG NOTIFY Change message Notification MULTI ENTRY MULTI MULTI Multiple Destinations NAME RECORD NAME NAME Record your Name NEXT NEXT NEXT Play next message NEXT MSG Play next message Future Delivery Review NEXT NAME NEXT NEXT Play...

Page 70: ...st On Off REVIEW REVW REVW Review recording guest mailboxes REVIEW LIST REVW REVW Review current list REV OPTIONS Review Option Settings SAVE SAVE SAVE Save the message recording changes SAVE MSG Save message Future Delivery Review SECURITY COD CODE CODE Change Security Code SELECT NAME PICK PICK Select name SEND MSG SEND SEND Send and Return to Main menu SET DAY Set the Day 1 31 SET HOUR Set the ...

Page 71: ...sk your System Administrator which method to use when recording a call This feature requires the presence of a Record and a PS RES Pause Resume button on your telephone Feature codes are not available Important Stratagy ES mailboxes have a definable limit on the length one message can be If you plan on making lengthy recordings see your System Administrator so your message recording time can be pr...

Page 72: ...o another mailbox enter the mailbox number usually the extension number Finish by pressing The Record LED flashes rapidly and there is approximately a one second interval in extreme busy conditions up to five seconds before the recording starts and the Record LED changes to the in use interval flash rate You are now recording 3 To stop recording press Record The LED turns off and the recording sto...

Page 73: ...60 Strata CTX DKT3000 3500 Series Digital Telephone October 2002 Call Recording Advanced Operation ...

Page 74: ...er shows how to use the DKT3014 SDL shown below large screen directory display and individual name searches DKT3014 SDL Telephone 5908 Msg Mic Redial Spdial Spkr Cnf Trn Hold Vol Feature Scroll Mode Page FEB 19 MONDAY 12 00 FRED S NO 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR Z Q ...

Page 75: ...e following page press the MORE Soft Key press PREVIOUS to page back 3 To select someone from the list press the Soft Key next to their name The system calls that number 5860 Soft Keys Feature Scroll Mode Page FEB 19 MONDAY 12 00 FRED S NO 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR Scrolling Directories Direct Station Selection System Speed Dial Personal Speed Dial Direct Stati...

Page 76: ...tem calls that number and displays its directory information Internal Directory and External Directory External Directory enables you to search the System Speed Dial Numbers alphabetically typically external destinations Internal Directory enables you to search all of the internal name extensions alphabetically This saves time since you do not have to step through the lists screen by screen See Ta...

Page 77: ...eys to view adjacent pages 3 To select someone from the list press the Soft Key next to the name The directory information displays 4 Press the Soft Key next to the person or dept you wish to call The system calls and displays the directory information 5 Press any key to return to the idle screen or from the directory listing screen press EXIT to return to idle FRED J NO 3371 B BAKER GBALL F BAWLE...

Page 78: ...t press the RIGHT Soft Key To backspace delete previous character press the LEFT Soft Key To cycle back to the first letter continue pressing the LEFT Soft Key Table 7 Dial Pad Alphanumeric Characters Press Dial Pad Buttons Number of times to press the dial pad button 1 2 3 4 5 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 ...

Page 79: ...66 Strata CTX DKT3000 3500 Series Digital Telephone October 2002 Directory and Speed Dial Listings DKT3014 LCD Features ...

Page 80: ...aker Note User Programming applies to LCD telephones only Programming Feature Buttons Digital telephone users can use the programming mode for customising their Toshiba telephones without the aid of an Administrator or Service Technician The User Programming mode is accessed with a Program button assigned to a Flexible Button or through an access code User Programming enables users to customise th...

Page 81: ...e handset call waiting tone and microphone background noise cancellation option This mode enables LCD contrast adjustment and testing the DKT3014 LCD screen User Programming Mode To enter User Programming Mode press the Program button or dial 9876 USER PROG MODE appears on your LCD The Program LED is steady green To exit User Program Mode press Program or go off and on hook press 9876 Note A DKT e...

Page 82: ...el 540 All Call 340 DSS Button 610 Busy 350 Flash Short 200 No Answer 360 Flash Long 210 Busy No Answer 370 One Touch Button 570 CF External Outside Calls Paging All Call 380 Page All Groups 220 Busy 390 Page Individual Groups 230 No Answer 400 Emerg Page Individ Group 250 Busy No Answer 420 Emerg Page All Groups 240 Call Park Orbit 170 Answer Page All Groups 590 Call Pickup Phantom Extension Mess...

Page 83: ...u have created a One Touch button you can change the function by using the following procedure Changing a One Touch Button 1 Press 9876 to enter User Programming Mode 2 Press the One Touch button to be set 3 Enter the digits or special buttons for the function to be dialled You can include the following in the dial string Dial pad digits 0 9 To program special characters see Table 9 A maximum of 3...

Page 84: ... Meaning Hold Indicates stop The One Touch button blinks rapidly and stops the delivery of the remaining digits in the string until it is pressed again Multiple stops can be programmed into one string 1 9 Pause 1 9 seconds If you need to pause longer than nine seconds enter additional pause escape sequences For example to insert a 17 second pause enter 9 8 The display of a pause in the Speed Dial ...

Page 85: ...Background Music Telephone Speaker On Ext button 490 source number Telephone Speaker Off Ext button 491 External Speaker On Ext button 492 source number External Speaker Off Ext button 493 Call Forward Any Calls Internal and External All Call Ext button 6011 Dest No Busy Ext button 6021 Dest No No Answer Ext button 6031 Dest No Timer Busy No Answer Ext button 6041 Dest No Timer Cancel Ext button 6...

Page 86: ... Ext button 6034 Dest No ext no Pass Code Dest No Timer Busy No Answer Ext button 6044 Dest No ext no Pass Code Dest No Timer Cancel Ext button 6054 ext no Pass Code Change Pass Code Ext button 670 ext no old Pass Code new Pass Code Call Forward System Activate 620 Cancel 621 Call Park Activate Cnf Trn 33 Orbit Number Retrieve Ext button 32 Orbit Number System Orbits 7000 7019 Call Pickup Incoming...

Page 87: ...its new Security Code 1 15 digits Do Not Disturb Local On 6091 Local Off 6092 Remote On 6191 ext no Pass Code Number Remote Off 6192 ext no Pass Code Number Door Lock Control 12 Door Lock Number Door Phone Calling 15 Door Phone No 01 24 depending on system size Emergency Call 911 Flash Short 450 Flash Long 451 LCD Language Change 495 Language No LCR Outgoing Call 9 Message Waiting MW Release a rec...

Page 88: ... 39 Off hook Call Announce Manual Mode Voice First 2 Tone First 1 21 or 12 Override Busy Do Not Disturb 2 Executive 3 Paging Page All Groups 30 Page Individual Groups 31 Group Number Emergency Page Individual Group 38 Group Number Emergency Page All Groups 37 Answer Page All Groups 5 35 Answer for External Group Page 5 36 Zone Number Repeat Last Number Dialled 0 Windows Operator Console 0 Table 10...

Page 89: ...x Number 400 499 7 Index Number 500 599 8 Index Number 600 699 9 Index Number 700 799 Start Application 18 Substitution of Dial 440 Substitution of Dial 441 Travelling Class Override Enter Code 471 Change Code 69 Index Number old Code new Code User Programming Mode 9876 Voice Mail VM Direct Transfer to Voice Mail 407 Ext Number Volume Control Beep 6101 Volume Control Ringing 6102 Table 10 Feature ...

Page 90: ...d indication is only at the station that places the call on hold 4 pulses second for 1 8 second On Off 1 2 second On Off Hold Consultation during consultation transfer to another station 10 pulses second steady Hold Exclusive outside line 10 pulses second steady Hold Recall when held call recalls your idle station 1 second at 2 pulses second 1 second at 10 pulses second flashes Hold Exclusive Reca...

Page 91: ...78 Strata CTX DKT3000 3500 Series Digital Telephone October 2002 LED Indicator Details User Programming ...

Page 92: ...Selection DSS Console adds 60 line feature buttons to a digital telephone Available for system operators who do not have an Windows Operator Console Note Please note these 2 models are also compatible with the DKT3500 series of handsets DADM Digital add on Modules DADM can be connected to both the 3000 series 3500 series and 2000 series telephones to provide additional buttons The 3000 series and ...

Page 93: ... like a speed dial button to a specific extension A station or line shows steady red when in use by others green when in use by the DADM A DSS LED will flash red while making a call and turn intermittently green once connected An outside Line LED is green when the outside line is in use by the DADM console user It is red if it is in use by another telephone user Note Button numbers in the figure t...

Page 94: ...buttons can transfer an outside call to the associated station or make a direct call to the associated station The DSS LED lights steady red when the station associated with the DSS button is ringing busy on a call or when the associated station is idle but all appearances of the station s extensions are busy or in use by other stations When the associated DSS button is in the Do Not Disturb mode ...

Page 95: ...o an Idle Station You can transfer internal or outside calls to an idle station from either a DSS console or a DADM To transfer a call to an idle station 1 Press the DSS button corresponding to the station to be called The call is placed automatically on hold The Line or extension LED flashes green at double the on hold rate and the DSS LED flashes green You hear a single ring tone If using the To...

Page 96: ...n a extension button it goes idle The DSS LED remains steady red When the called station answers the transferred call the Line LED becomes steady red The DSS LED remains steady red Note If the busy station is in the Do Not Disturb mode the call will not transfer but will recall your telephone immediately If the call is not answered after a specified Recall time set in system programming camp on is...

Page 97: ...who forgets to deactivate the Call Forward feature after returning to the office To override call forward with the console s associated telephone 1 Press Cnf Trn or extension button 2 Dial the station number set for call forward Make the call as you would from any other station This procedure assumes your station has a typical program setting To override call forward with your DSS Console Press th...

Page 98: ...r four digits It is therefore possible to match a station s extension and Centrex line extension number Dial the entire station number when indicated Note Some access code numbers may have been changed to avoid system numbering plan conflicts Centrex Feature Buttons You can access some Centrex features by pressing a pre programmed Flexible Button on your telephone instead of dialling a Centrex acc...

Page 99: ...ur Centrex system are automatically repeated with your digital telephone enabling you to answer appropriately for either outside inside or callback calls Delayed Ringing Outside line or Centrex line s can be programmed for a 12 second and or 24 second ring delay at stations to permit alternate answering conditions Answer the line when your telephone is ringing ...

Page 100: ...ial Automatic Busy Redial Press to set up Automatic Busy Redial after receiving a busy tone on a dialled outside line call not available when calling on Tie or Direct Dialling Inward DDI outside lines Auto Callback Automatic Callback Press to recall a busy station or station in the Do Not Disturb Do Not Disturb mode as soon as that station becomes idle or deactivates Do Not Disturb Also used for o...

Page 101: ... station is a member of Line Line Press to answer or access an outside line Msg Wait Additional Messages Waiting Night Transfer Press to control the system s outside line ringing pattern for after hours incoming calls Park in Orbit Park Press to park internal or outside calls in an orbit Call retrieval can be made locally from the same parking telephone or remotely from a different telephone Poole...

Page 102: ...uttons can be used as either System Speed Dial numbers or Station Speed Dial numbers Spd Dial Lng Pause Pause Long Press to insert a 10 second pause when programming Speed Dial numbers Spd Dial Pause Pause Press to set either a one half or two second pause when programming Speed Dial numbers The pause time is set in system programming Start Start Press to make an outgoing call using an ISDN trunk ...

Page 103: ...90 Strata CTX DKT3000 3500 Series Digital Telephone October 2002 Delayed Ringing Button Labels ...

Page 104: ...NOTES 1 1 Both systems must have an earth connection and must be hardwired to a main distribution point The main cabinet must be earthed 1 2 Table A 1 below identifies and classifies the ports available on the system Table A 1 Type of Circuit EN60950 Classification Port Location Port Description SELV Power Supply BPSU672F APSU112F For connection of external 24 volt batteries SELV Processor Boards ...

Page 105: ...vices TNV1 RPTU1F RPTU2F 1ccts ISDN30 TBR4 primary rate I F For connection to euro ISDN services TNV2 PACU2F PACU3F 4Cct AC15 Private Circuit I F TBR17 For connection to PTO Private Circuit services TNV2 PEMU2F REMU 4Cct AC15 Private Circuit I F TBR17 For connection to PTO Private Circuit services SELV BIOU1A Contains various ports for connection of audio paging amplifiers dry relay contacts to co...

Page 106: ...uld comply with the requirements of a disconnecting device as specified in the standard EN60950 the switch on the fused spur outlet shall be considered the AC power disconnection device This spur must be installed in accordance with 16th edition of the IEE wiring regulations aka BS7671 1992 Or the latest edition of this standard 1 4 Environmental Installation details The Strata CT is designed to w...

Page 107: ...es must be used Equipment details Strata CTX100 Equipment details Strata CTX670 Warning This is a Class A product In a domestic environment this Product may cause radio interference in which case the User may be required to take adequate measures Base Cabinet Dimensions Expansion Cabinet Dimensions Height 370mm Width 303mm Depth 259mm Weight 8 8kg fully equipped Height 370mm Width 230mm Depth 259m...

Page 108: ...ral variation NS V 1235 P 100020 The information contained in this paragraph supports Toshiba s claim The following features require the interconnection of 2 or more exchange lines Multi party conferencing Call Forward External Translation of Un used Extension numbers DISA Warning These features can allow an Incoming callers access to an outgoing exchange line There is an engineering programming p...

Page 109: ...1300Hz 7 1000 800Hz 8 1000 800Hz 9 660 500 10 2000Hz 11 2000Hz 10Hz Intrpt 12 860 1180Hz T1 1300 1780Hz T2 1s On 3s Off OR 1sOn 1s Off 1s On 3s Off OR 1sOn 1s Off 1s On 3s Off OR 1sOn 1s Off T1 0 5s ON T2 0 5s On 3s Off OR T1 0 5s ON T2 0 5s On 3s Off 1s On 3s Off 1s On 1 S Off 0 6s On 1000Hz 0 6s On 800Hz 0 6s On 1000Hz 0 6s 800Hz 0 7s On 660Hz 0 7s On 500Hz 1s On 3s Off 1s On 1 S Off T1 0 5s ON ...

Page 110: ... 350 440Hz T2 3 350 440Hz 4 400 450Hz 5 400Hz 6 400Hz 7 400Hz 8 440Hz 9 350 440Hz 10 1209Hz T1 500Hz T2 11 350 440Hz 12 2000Hz 13 2000Hz 14 350 440Hz Continuous 4 bursts of 0 125s T2 3s On 5 bursts of 0 1s 3s On 0 4s On 0 2s Off 0 4s On 2s Off 0 375s On 0 375s Off Repeated 0 375s On 0 375s Off Repeated 0 375s On 0 375s Off Repeated 1s On 3 bursts of 0 1s T1 3 bursts of 0 25s T2 0 25s three timess ...

Page 111: ...0km PSTN All values are dB Table A 4 System Port Type RCOU3R PCOU2F RBSU2A RPTU1F RPTU2F PEMU2F REMU PACU2F PACU3F RSTU3F ASTU to fm to fm to fm to fm to fm to fm PCOU2F RCOU 3 7 3 7 1 8 1 9 1 8 1 9 3 1 3 2 0 7 1 5 RPTU1F 2F 1 9 1 8 0 0 0 0 RBSU2A 1 9 1 8 0 0 0 0 PEMU2F REMU 3 1 3 2 1 3 1 3 1 3 1 3 2 6 2 6 2 0 2 0 PACU2F PACU3F 0 7 1 5 3 4 2 5 3 4 2 5 2 0 2 0 6 0 6 0 RSTU3F ASTU 0 5 1 0 2 4 2 8 2 ...

Page 112: ...sory messaging 75 alert signalling 27 all call page 48 alphanumeric entry 64 ANI 34 answering calls 11 automatic busy redial 69 72 callback 28 callback cancel 69 72 hold 18 line selection 10 automatic hold 18 B background music BGM 29 69 72 busy override 46 button labels 87 programming 69 buttons 3000 series LCD 3 6 DSS on ADMs and DSS consoles 81 extension viii fixed 3 5 flexible 3 6 one touch 70...

Page 113: ...code 74 distinctive ringing 40 DKT2000 series telephones 4 DKT3000 3500 series telephones 1 do not disturb 40 74 override 46 door lock 42 control 74 door phone 43 calling 74 DSS 39 buttons on ADMs and DSS consoles 81 call answering 83 call forward override 84 calling 82 console 79 81 night transfer 84 paging 84 speed dial 83 transferring 82 E emergency call 74 page 49 exchange line queuing 39 excl...

Page 114: ...waiting light on another telephone 14 on phantom ext MW 14 messaging advisory 75 Mic button 14 microphone cut off 45 Msg button LED 13 N names entering 64 network access 75 night ring answer 75 night transfer button 84 O off hook call announce OCA 45 75 one touch button 70 71 outside line access 9 override access codes 75 busy 46 call forward DSS 84 do not disturb 46 executive 47 privacy 48 travel...

Page 115: ... 63 Stratagy voice mail 54 speakerphone 12 speed dial 50 70 access codes 69 76 personal 63 71 system 63 speed dial DADM or DSS 83 start application 76 switch dialling 10 system speed dial 63 T tone signalling 10 tone pulse dialling 53 transfer 15 travelling class override 76 two tandem exchange line connection 17 U user programming 67 69 76 V voice first signalling 10 voice mail access codes 76 ca...

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