Touch Screen Controller
Owner's Manual
71-
EN
The LCD does not turn off.
Is an alarm occurring?
The LCD will still be on when an alarm is occurring. Turn off the
alarm.
Sometimes the LCD becomes
black for a moment.
The LCD's antistatic control is
working.
Temporarily stop the LCD periodically to prevent LCD burn-in. Not a
malfunction.
The setting displayed on the
local remote control does not
match the setting displayed
on this Unit.
Does the operated air conditioner
match the actual air conditioner?
Operate another air conditioner and check if the actual air
conditioner operates.
I would like to frequently
change detailed settings such
as set temp. and setting mode
for all air conditioners.
Only "ON" and "OFF" can operate all
air conditioners at once.
You can set the set temp., setting mode, etc. for each air conditioner
group by group. Please group the air conditioners.
When local remote control
operation is prohibited, if there
is a power failure, the local
remote control prohibited
status will be cancelled when
the power returns.
Check [Menu] - [Initial setting] -
[Communication].
Set [Menu] - [Initial setting] - [Communication] as follows.
DS25-3... If you want to continue the local remote control prohibited
status after returning from a power failure, please turn ON.
FILTER information can be
reset even when the FILTER
sign is not displayed.
The FILTER signs lights up
depending on the accumulated
operation time.
As the operation time accumulates, the FILTER sign lights up when
the preset operation time is reached.
The FILTER sign information can be reset to clear the accumulated
time for cases such as when FILTER cleaning is carried out before
the FILTER sign turns on.
I want to check the software
version.
Reboot from the menu.
The version is displayed under [Menu] - [Information].
Reboot from time to time.
Please check for noise and the power
supply status.
The main unit may restart if noise in the surroundings or an unstable
power supply cause the operation of the software to be unstable.
Please check the surrounding environment.
I cannot start the Remote
Control Software.
Is "Error 1001" displayed?
Please download .Net Framework 4.6.2 from the download website
of this software and install it.
Is the LAN cable connected?
This software will not start unless the PC and the LAN of this Unit are
connected. Check the LAN cable connection and network settings.
Is the IP address of the access
destination set to the IP address of
the controller main unit?
The IP address (or server name) to be entered during installation is
the IP address of the controller main unit. It is not the IP address of
the PC.
If it is incorrect, please do the following and then reinstall.
1. Uninstall the application
2. Delete the install destination directory
3. Delete the desktop and start menu shortcuts
Is the PC on which the software was
installed Windows 8.1 or 10?
Windows 8.1 and 10 are supported. The software may not operate
correctly when installed on a PC with a different OS.
I cannot log in to the Remote
Control Software.
Have you logged in as the same user
from another PC?
Each user can log in from only one PC at the same time.
Is the Windows display style set to
classic style?
Please select a display style other than classic style.
You can change the display style from [Start] - [Control Panel] -
[Appearance and Personalization] - [Change the theme]. This
software supports Windows 8.1 and 10.
I cannot log in to Remote
Control Software from another
PC after the LAN is
disconnected.
Have you logged in with the same
user ID?
You must log in again from a PC with the LAN disconnected and log
out normally.
Have you accessed the software from
more than 8 PCs?
Up to 8 PCs can be accessed at the same time. The software may
not operate correctly if you connect to more than 9 PCs.
Did you assign the PC's IP address
using a DHCP server?
This Unit judges whether it is accessed from the same PC using the
IP address.
If the PC address is changed partway through by the DHCP server,
you may not be able to log in again after LAN disconnection. Please
set the PC that accesses this Unit to a fixed IP or reboot the Unit and
erase the login information.
Phenomenon
Question
Confirmation items
