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Toshiba A7-ST7711, User Manual

The Toshiba A7-ST7711 is a high-performance laptop that combines sleek design with powerful features. Enhance your user experience with the comprehensive User Manual that provides step-by-step instructions on utilizing all the device's functionalities. Download it for free from our website, manualshive.com, and unlock the full potential of your Toshiba A7-ST7711.

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213

If Something Goes Wrong

The Windows® operating system is not working

5.375 x 8.375 ver 2.3

The Windows

®

 Advanced Options menu displays these 

options:

❖

Safe Mode

❖

Safe Mode (with Networking)

❖

Safe Mode (with Command Prompt)

❖

Enable Boot Logging

❖

Enable VGA Mode

❖

Last known good configuration (your most recent 
settings that worked)

❖

Directory Services Restore Mode (Windows

®

 

domain controllers only)

❖

Debugging Mode

❖

Start Windows

®

 normally

❖

Reboot

❖

Return to OS Choices (menu)

See your Windows

® 

documentation for further explanation.

If your computer is connected to a network, the Startup menu 
may display different versions of Safe mode.

NOTE

Summary of Contents for A7-ST7711

Page 1: ...ssistance Toshiba s Support Web site pcsupport toshiba com Toshiba Global Support Centre Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 206 in this guide ...

Page 2: ... THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data ...

Page 3: ...ordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of t...

Page 4: ...FCC registration number and ringer equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements ad...

Page 5: ...t to file a complaint with the FCC if you believe it is necessary If trouble is experienced with this equipment for repair or limited warranty information please contact Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equi...

Page 6: ... it is permissible to be connected to the facilities of the local telecommunications company The equipment must also beinstalledusing an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier An...

Page 7: ...ERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately ...

Page 8: ...d or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC rad...

Page 9: ...si ce brouillage est susceptible de compromettre le fonctionnement du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that ...

Page 10: ...gle terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries regions the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance The above Cautio...

Page 11: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 12: ...ay 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law o...

Page 13: ...use for the Atheros AR5BMB 43 44 and AR5BMB5 Mini PCI Wireless Network Adapters This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table This device works on passive scan only A peer to peer mode is not available in 802 11a and Turbo Mode 802 11b 2 4 GHz Australia Austria Belgiu...

Page 14: ...our les enregistrements et licences veuillez contacter I IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France ...

Page 15: ...lt the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA European Community Countries 5150 5250 MHz Chan...

Page 16: ...ss Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Approved Countries Regions for use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is appro...

Page 17: ...countries regions in the following table Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands New Ze...

Page 18: ...table Bluetooth Wireless Technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wireless technolog...

Page 19: ...or more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or...

Page 20: ...rd from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized In order to comply with FCC radio frequency radiation exposure guidelines for an uncontrolled environment the Bluetooth Card from TOSHIBA has to be operated while maintaining a minimum body to antenna distance of 20 cm Refer to the Regulatory Statements as identified in the docu...

Page 21: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 22: ...3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law of Japan The Name of the radio equipment EYXF2CS TELECOM EN...

Page 23: ...horized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT Tousethismodelproperly readtheuser sguidecarefullyandkeepitfor your future reference Never attempt to disassemble adjust or repair a...

Page 24: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 25: ...emarks of Intel Corporation or its subsidiaries in the United States and other countries TouchPad is a trademark of Synaptics Inc ExpressCard is a trademark of PCMCIA i LINK is a registered trademark of Sony Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth word mark and logos are owned...

Page 26: ... Selecting a place to work 40 Creating a computer friendly environment 40 Keeping yourself comfortable 41 Precautions 41 Important information on your computer s cooling fan 43 Setting up your computer 44 Setting up your software 45 Registering your computer with Toshiba 46 Adding optional external devices 46 Connecting to a power source 47 Charging the main battery 50 ...

Page 27: ...dia 71 Deleting the Hard Disk Recovery Utility 74 Installing drivers and applications 75 Using the TouchPad 75 Scrolling with the TouchPad 76 Control buttons 76 Disabling or enabling the TouchPad 77 Using external display devices 78 Directing the display output when you turn on the computer 79 Adjusting the quality of the external display 80 Using an external keyboard 80 Using a mouse 81 Connectin...

Page 28: ...eys 98 Windows special keys 99 Overlay keys 99 Using the overlay to type numeric data 100 Starting a program 100 Starting a program from the Start menu 101 Starting a program from Windows Explorer 102 Starting a program from the Run dialog box 103 Saving your work 104 Printing your work 106 Backing up your work 107 Restoring your work 108 Using the optical drive 108 Optical drive components 109 In...

Page 29: ... to do when the main battery runs low 125 Setting battery alarms 125 Conserving battery power 126 Power Profiles 127 Using a hot key to set the Power Profile 128 Changing the main battery 129 Removing the battery from the computer 129 Inserting a charged battery 131 Taking care of your battery 132 Safety precautions 132 Maximizing battery life 133 Disposing of used batteries 135 Traveling tips 136...

Page 30: ...hones 152 Using PC Cards 153 Inserting a PC Card 153 Removing a PC Card 154 Setting up a PC Card for your computer 155 Using an ExpressCard 155 Inserting an ExpressCard 155 Removing an ExpressCard 156 Using the Bridge Media Adapter Slot 157 Inserting memory media 158 Removing memory media 158 Using the i LINK port 159 Using an expansion device 160 Using an Optional Advanced Port Replicator III Plu...

Page 31: ... to assign a key 175 Using the keyboard or pointing device to assign a key 176 Viewing existing key assignments 177 Changing or removing existing key assignments 177 TOSHIBA Hotkey Utility 178 TOSHIBA SD Memory Card Format Utility 179 TOSHIBA Power Saver 180 Preset Power Profiles 181 Quickly creating a new power profile 181 Customizing a power profile 181 Mouse Utility 182 Toshiba Hardware Setup 1...

Page 32: ...you turn on the computer 208 The Windows operating system is not working 212 Using Startup options to fix problems 212 Internet problems 213 The Windows XP operating system can help you 214 Resolving a hardware conflict 215 A plan of action 215 Resolving hardware conflicts on your own 216 Fixing a problem with Device Manager 217 Memory problems 219 Power and the batteries 220 Keyboard problems 222...

Page 33: ...Internet Web sites 250 Toshiba s worldwide offices 250 Appendix A Hot Keys 252 Volume Mute 252 Password security 253 Without a password 253 With a password 253 Maintaining security when the battery is not fully charged 254 Power profile 255 Standby mode 255 Hibernation mode 256 Display modes 257 Display brightness 257 Disabling or enabling wireless devices 258 Disabling or enabling the TouchPad 25...

Page 34: ... with your Toshiba Computer 261 Getting Started 262 Starting ConfigFree 262 ConfigFree Utilities 264 Connectivity Doctor 264 Search for Wireless Devices 267 Profile Settings 273 ConfigFree SUMMIT 277 Quick Connect 280 Using the Automatic Switch 284 Semi Automatic Switch Feature 285 Glossary 286 Index 301 ...

Page 35: ...n Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during ...

Page 36: ... include user manuals or all program functionality The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at pcsupport toshiba com While Toshiba h...

Page 37: ... damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and icons highlight these instructions as follows Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a pot...

Page 38: ...omputer HINT This icon indicates helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text Other documentation Your computer comes with the following documentation An electronic version of the user s guide this document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories...

Page 39: ...ed warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 206 ...

Page 40: ...r Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may ...

Page 41: ...tioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemicals Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort that shipped with your computer contains helpful information for setting up your work environment and tips for working comfortably throughout the day Precautions Your computer is designed to provide optimum safety and ease of use a...

Page 42: ...nstructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Computer base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Read the enclosed Instruction Manual for Safety and Comfort Never place a heavy object on the computer and be careful not to d...

Page 43: ... by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new programs you buy from a supplier may contain a computer virus You need a special program to check for viruses Ask your dealer to hel...

Page 44: ...puter on a carpet or other soft material can block the vents Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury The cooling fan location will vary depending on the computer Setting up your computer TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 45 befo...

Page 45: ...the Setup Wizard 2 Confirm acceptance of Microsoft s End User License Agreement and click Next 3 Select the appropriate option from the Help Protect Your Computer screen and click Next 4 Enter the computer name and description and click Next or Skip 5 Select how your computer will connect to the Internet and click Next The computer will pause for a moment while checking for an Internet connection ...

Page 46: ...er double click the icon on your desktop or go to the Toshiba Web site at www register toshiba com at a later time Failure to complete Product Registration will not diminish Customer rights under the Toshiba limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba recommends setting up your software ...

Page 47: ... serious injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury...

Page 48: ... computer 1 Connect the power cord cable to the AC adaptor Sample Illustration Connecting the power cord cable to the AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Power cord cable AC adaptor AC adaptor cord ...

Page 49: ...s Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the main battery has discharged the battery is not charging...

Page 50: ...h the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the computer Once the battery is charged for the first time avoid leaving the computer plugged in and turned off for more than a few hours at a time Continuing to charge a fully charged battery can damage the battery TECHNICAL NOTE The recharging of the battery cannot ...

Page 51: ...the display panel When opening or closing the LCD display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the LCD display panel To avoid damaging the LCD display panel do not force it beyond the point where it moves easily and never lift the computer by the LCD display panel Do not press or push on the LCD display panel and be care...

Page 52: ... an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Your computer s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all th...

Page 53: ...erly connected and ready 2 Check to ensure that all optical drives are empty 3 Press and hold the power button in until the power button and the on off light on the system indicator panel glow green about one second Sample Illustration Turning on the power The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again unti...

Page 54: ...ng up your software See Setting up your software on page 45 Installing a memory module Additional memory modules can be installed in the memory module slots on the base of the computer You will need a small Phillips screwdriver for this procedure If the computer has been running recently the memory module may be hot The surrounding area may also be hot Allow the module to cool to room temperature ...

Page 55: ...emove a memory module while the computer is in Standby or Hibernation mode data will be lost If the computer is on begin at step 1 otherwise skip to step 3 1 Click Start and then Turn off computer or Shut Down depending on the system The Turn off computer or Shut Down window appears 2 Click Turn Off or Shut Down The operating system turns off the computer 3 Unplug and remove any cables connected t...

Page 56: ... memory module slot cover Sample Illustration Locating the memory module slot cover 6 Using a small Phillips screwdriver unscrew the screw that secures the memory module slot cover Sample Illustration Unscrewing the memory module slot cover 7 Remove the memory module slot cover Memory module slot cover Front of computer Front of computer ...

Page 57: ... memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on the underside of the computer If no memory slot is available you must remove a module by performing steps 2 3 of Removing a memory module on page 60 If your s...

Page 58: ...he socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket latch latch key notch connector ...

Page 59: ...ld snap into place securely with the corresponding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module ...

Page 60: ...ight side up 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work You can now continue setting up the computer When the operating system has loaded you can verify that the computer has recognized the additional memory module If you are adding an extra memory module after setting up the computer verify that the co...

Page 61: ...omputer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Standby configuration will not be saved The following message appears when you turn on the power Warning Resume Failure Press Any Key to Continue If the computer hangs up when you turn it on perform the following Press the power button and hold it down for at least ten seconds then t...

Page 62: ...4 Replace the memory module slot cover and secure it using the screw 5 Re insert the main battery For more information on inserting the main battery see Inserting a charged battery on page 131 6 Turn the computer right side up 7 Reconnect the cables 8 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work Front of computer Memory slots ...

Page 63: ... and lined up squarely with the socket latches Hard Drive Recovery Utilities Your computer has been configured with a hard disk partition to allow you to recover your hard disk drive or reinstall selected applications and software features or utilities It is strongly recommended that you create recovery CDs DVDs before using your system For more information on creating Recovery media see Creating ...

Page 64: ... the Hard Drive Recovery Utilities on your computer The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities If your optical disc drive is not writable contact TOSHIBA Customer Support to obtain the Recovery media for your system The Toshiba Global Support Centre in the United States is 800 457 7777 outside the United States it is 9...

Page 65: ...tions original bundled drivers and applications or both the recovery files and applications 4 Click Burn 5 Insert the first blank CD or DVD into your computer s writable optical drive when prompted 6 Follow the on screen prompts for completing the copy process For more information on using the Recovery media you have created with the preceding steps see Hard Disk Drive Recovery using the Recovery ...

Page 66: ...ing just your C drive and leaving other partitions for example a D drive intact or changing the size of your C drive and then recovering it To recover your hard disk drive using the utilities stored on your computer s HDD 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer When the computer powers on the TOSHIBA Recovery Wizard scr...

Page 67: ...een select Recovery of Factory Default Software then click Next The Recovery of Factory Default Software screen appears Sample Recovery of Factory Default Software screen 2 Select Recover to out of box state then click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure you have saved your work before proceeding 3 Click Next to begin th...

Page 68: ...ry Wizard screen select Erase the hard disk then click Next 2 The next screen lists the two methods you can choose Delete all data and partitions from the hard disk This option deletes data without overwriting the HDD Delete all partitions and overwrite all sectors on the hard disk This option deletes data then overwrites the entire HDD for security purposes This may take several hours depending o...

Page 69: ...e C drive to its factory default setting reformats your drive and your information on the recovered drive will be lost Be sure to save your work first If you have created other partitions for example a D drive those partitions and any information on them will not be affected and will remain intact To recover only your C drive 1 Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen d...

Page 70: ... displays A confirmation message appears reminding you that all partitions will be reformatted and all information will be lost during the recovery process Be sure you have saved your work before proceeding 2 Click Yes to begin the restoration and to specify the size of the C drive Press the Left Right Arrow keys to increase decrease the C drive size by 1 GB Press the Up Down Arrow keys to increas...

Page 71: ...g your Hard Drive Recovery Utilities To recover your hard disk drive using the utilities burned to CDs or DVDs refer to Creating Recovery CDs DVDs on page 64 1 Insert the first recovery CD or DVD into your optical drive and power on the computer 2 When the initial screen displays press F12 The boot menu appears 3 Using the arrow keys select the CD DVD option and press Enter Sample TOSHIBA HDD Reco...

Page 72: ...ry process Once complete a message displays that the HDD has been recovered 3 Press any key on the keyboard to restart the computer Recovering the C partition of the HDD only Recovering the C drive to its factory default setting reformats your drive and your information on the recovered drive will be lost Be sure to save your work first If you have created other partitions for example a D drive th...

Page 73: ... be deleted during the recovery process and your information will be lost Be sure to save your work first To recover your C drive without the recovery partition 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays A confirmation message appears reminding you that all partitions will be reformatted and all data will be lost during the recovery process Be sure you have sav...

Page 74: ...ting the Hard Disk Recovery Utility You can delete the HDD recovery partition without losing your data 1 Click Start All Programs Hard Disk Recovery Utilities thenDeleteHardDiskRecoveryPartition TheDeleteHard Disk Recovery Utility warning screen displays Sample Delete Hard Disk Recovery Utility screen 2 Click OK to continue 3 When the following warning screen displays click Yes to confirm Sample D...

Page 75: ...rt All Programs Hard Disk Recovery Utilities and then Toshiba Application Installer 2 Click Next 3 Click the item s you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad The TouchPad the small smooth square cutout located in front of the keyboard is sensitive to touch and enables you to move the cursor with the stroke of a finger...

Page 76: ...evice on a mouse or trackball To scroll vertically run your finger up or down along the right edge of the TouchPad To scroll horizontally run your finger along the bottom edge of the TouchPad This feature can be disabled or changed in the Mouse Properties dialog box Control buttons When a step instructs you to click or choose an item move the cursor to the item then press and release the primary l...

Page 77: ...hPad setting 1 Click Start and then Control Panel The Control Panel window appears 2 Click Printers and Other Hardware 3 Click the Mouse icon 4 Click the TouchPAD ON OFF tab The TouchPAD ON OFF tab view window appears Sample Image TouchPAD ON OFF screen 5 Select Disable or Enable whichever is appropriate 6 Click Apply 7 Click OK The Mouse Properties window closes ...

Page 78: ...port A TV VCR or DVD recorder via the S video TV out port Before connecting an external monitor or video projector configure your computer for the type of device you are connecting To do this refer to the documentation for your operating system and devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen...

Page 79: ...display output settings is to use the display hot key Fn F5 1 Press Fn and F5 simultaneously 2 While holding down Fn press F5 repeatedly until the setting you want takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order Built in display only Built in display and external monitor simultaneously...

Page 80: ...e external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps TECHNICAL NOTE To use one of the simultaneous modes you must set the resolution of the internal display panel to match the resolution of the external display device The external displ...

Page 81: ...he printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check its documentation To make the connection you need a suitable USB cable which may come with your printer If a USB c...

Page 82: ...lug the printer s power cable into a live AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start and then Printers an...

Page 83: ...nal diskette drive Some operations such as creating a password service diskette require a diskette drive designed for use with 3 5 inch diskettes Sample Illustration Optional external USB diskette drive To connect an optional external USB diskette drive connect the cable to one of the computer s USB ports Sample Illustration Connecting an optional external USB diskette drive ...

Page 84: ...for the first time leave the computer plugged into a power source even though the computer is off to fully charge the main battery Options for turning off the computer Depending on the operating system installed you have more than one option available for turning off the computer Turn Off or Shut Down Hibernate and Standby Each option has its advantages Turn Off or Shut Down Factors to consider wh...

Page 85: ...s the current state of the computer to the hard disk Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely Factors to consider when choosing Hibernation While in Hibernation mode the computer uses no main battery power Because the state of the system is stored on the hard disk no data is lost if the main battery discharges Restart...

Page 86: ...puter uses some main battery power The Standby command does not store unsaved information on your hard disk You should save your work before putting your computer on Standby Restarting from Standby takes less time and consumes less main battery power than restarting from turning off the computer or using Hibernation mode When starting up again the computer returns to the mode in which you left it ...

Page 87: ...er follow these steps to turn off the computer 1 Click Start and then Turn off computer The Turn off computer dialog box appears Sample Image Turn off computer Windows dialog box 2 Click Turn Off The computer shuts down completely Shut Down For Windows XP Professional when connected to a domain server follow these steps to turn off the computer 1 Click Start and then Shut down The Shut Down Window...

Page 88: ... Control Panel and then Performance and Maintenance 2 Click the TOSHIBA Power Saver icon 3 Click on the Setup Action tab Sample Image Setup action settings screen 4 Select the options you want from the drop down lists When I press the power button Set this option to Shut down if you want the computer to shut down when you press the power button When I close the lid Set this option to Shut down if ...

Page 89: ...starting your computer To start the computer up again press the power button until the on off light glows green If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibernation mode To turn off the computer using the Hibernation command click Start Turn off computer and then select Hibernate Sample Image Turn off comput...

Page 90: ...lick the TOSHIBA Power Saver icon 3 Click the Setup Action tab 4 Select Hibernation for the options you want When I press the power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button When I close the lid Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel 5 Click App...

Page 91: ...t Turn off computer and then select Stand By Sample Image Turn off computer Windows dialog box The computer saves the status of all open programs and files turns off the display and enters into a low power mode The on off light blinks amber indicating the computer is in Standby mode Configuring Standby mode options You can place the computer into Standby mode by either pressing the power button or...

Page 92: ... close the display panel 5 Click Apply 6 Click OK For more information about the Power Saver utility see TOSHIBA Power Saver on page 180 Once the computer is configured you can place it into Standby mode by either pressing the power button or closing the display panel depending on the Standby options set Starting again from Standby mode To start up the computer from Standby mode press the power bu...

Page 93: ...ncluding cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the computer Before moving your computer even across the room make sure all disk activity h...

Page 94: ...e lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The com...

Page 95: ...u save it to the disk If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 104 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the hard disk at preset inter...

Page 96: ...rtant for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before turning off the computer use the Turn off computer c...

Page 97: ... character instead of just passing over an area of the page The lowercase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable Making your keyboard emulate a full size keyboard Although your computer s keyboard layout is compatible with a standard full size keyboard it has fewer keys A standard full size keyboard has two Enter Ctrl an...

Page 98: ...late the Enter key on the numeric pad of the enhanced keyboard Ctrl Fn and Alt keys Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard Sample Illustration Function ...

Page 99: ... Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control the cursor as you would using the 10 key keypad on a desktop computer s keyboard Sample Illustration Numeric and cursor control overlay Application ...

Page 100: ...ws and symbols on their left front are the cursor control overlay keys To turn the cursor control overlay on press Fn and F10 simultaneously The cursor control mode light on the keyboard indicator panel glows when the cursor control overlay is on To disable the cursor control overlay hold down the Fn key and press F10 again The cursor control mode light on the keyboard indicator panel goes out Sta...

Page 101: ...ms menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start and then All Programs The Windows operating system displays the All Programs menu which lists programs and program groups If your program is listed go to step 3 otherwise continue with step 2 2 Click the program group in this example Accessories ...

Page 102: ...plorer 4 Click My Computer to expand the window 5 In the left part of the window click the line that ends in C 6 In the left part of the window under the C icon double click the folder containing the program in this case Program Files Windows Explorer shows the contents of the Program Files folder on the right side of the window The left side of the window shows all the folders contained within th...

Page 103: ...s location type the command line For a program in the Windows folder type just the program name Otherwise type the full file path For example to access WordPad type c Program Files Windows NT Accessories wordpad exe then click OK HINT To run the same program again click the arrow to the right of the text box and select the command line from the drop down list If you do not know the location you ca...

Page 104: ...battery discharges before you return to work Saving documents is quick and easy so it is a good idea to get in the habit of saving frequently Many programs offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 In your Windows application click File and then Save If you are working with a document that ...

Page 105: ...o make another copy of the file you are currently working with choose Save As from the File menu and give the new file a different name File names The Windows operating system supports long file names that can contain up to 255 characters and can include spaces Some applications do not support long file names and require file names limited to no more than eight characters You may use all the lette...

Page 106: ...e the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see your Windows online Help Printing your work Ensure the operating system is set up for your printer as described in Setting up a printer on page 82 HINT Yo...

Page 107: ...rameters For example the range of pages and number of copies to print 4 Click Print Backing up your work Back up all the files you create in case something happens to your computer You can back up your files to different types of media such as CDs DVDs diskettes or to a network if available To back up several files at one time use the Microsoft Windows backup program preinstalled on the computer s...

Page 108: ...g system documentation for information on restoring files TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the hard disk Make sure the backup version is the one you want before overwriting the existing file Using the optical drive Optical storage has become the preferred medium for software music and video Digital versatile di...

Page 109: ...is the drive will only play DVDs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes For optimum DVD performance it is recommended that you play DVDs while running the computer on AC power Optical drive components The optical drive is located on the right side of the computer Your optical drive may look like this Sample Illustration Opt...

Page 110: ...eed to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Inserting a compact disc To insert a compact disc into the drive 1 Make sure the computer is turned on The drive will not open ...

Page 111: ...en Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it as described in Caring for CD or DVD discs on page 116 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive ...

Page 112: ... contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place You are ready to use the disc Playing an audio CD Insert an audio CD and close the disc tray If the computer is turned on Windows Media Player opens and the CD begins to play You can use the Windows Media Player program to control the CD To access the Windows Medi...

Page 113: ...ng on headphones to listen to an audio CD turn the volume dial down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert a CD DVD into the optical drive and the Auto Run feature does not automatically start your disc try launching the CD DVD manually To do this follow these steps 1 Click Start and then My C...

Page 114: ...VD R RW or DVD RAM discs Due to manufacturing and quality variations in third party optical media e g CD or DVD or optical media players recorders in certain cases your Toshiba optical drive may not record on certain optical media that bear the applicable logo or play back optical media recorded by other computers or optical media recorders Additionally certain optical media recorded on your optic...

Page 115: ...remove it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Removing a disc with the computer off To remove a disc with the computer turned off 1 Insert a slender object such as a straightened paper clip into the manual eject hole The disc tray slides partially out of the drive about 1 inch Never use a pencil to p...

Page 116: ...ct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry completely before inserting it in the drive Toshiba s online reso...

Page 117: ... a number of other features that enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion high capacity ...

Page 118: ...formation that shipped with your computer or visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba notebook computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month until the battery is fully discharged Please see Maximizing battery life on page 133 for procedures If the comp...

Page 119: ...ronment and optimum system performance for both AC power and battery modes Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Global Support Centre Using additional batteries In addition to the ma...

Page 120: ... Battery charge time may vary depending on the applications power management settings and features used Charging the main battery To charge the main battery while it is in your computer plug the computer into a live electrical outlet The battery charges whether the computer is on or off TECHNICAL NOTE The recharging of the battery cannot occur when your computer is using all of the power provided ...

Page 121: ...ing this extends battery life and helps ensure accurate monitoring of battery capacity Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery ...

Page 122: ...warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring main battery power The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the ...

Page 123: ...page 129 for information on replacing the main battery HINT Be careful not to confuse the battery light the on off light and the power button light near the upper left corner of the keyboard When the on off light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Standby command Sample Illustration Power and battery light locations NOTE...

Page 124: ...he Power Saver Properties window appears The remaining battery charge is indicated on the left side of the dialog box With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the computer for as long as a new battery even when both are fully charged TECHNICAL NOTE The computer drains the battery faster at low temperatures Chec...

Page 125: ...ou were so that when you turn on the power again you can continue where you left off If you have Hibernation mode enabled the default the computer copies the details of your open programs and files to the hard disk before shutting down For more information on using Hibernation see Hibernation mode on page 85 Setting battery alarms You can set two alarms Each alarm can be set to alert you when a sp...

Page 126: ...ime of your battery Enable Standby or Hibernation which saves power when you turn off the computer and turn it back on again Use Toshiba s power saving options These power saving options control the way in which the computer is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Toshiba has combined these options into preset...

Page 127: ...nment or create your own custom profile By changing the options that appear in the Power Saver Properties dialog box and clicking OK you can reconfigure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work sessions ...

Page 128: ... the Power Profile pop up window Sample Image Power Profile pop up window 2 While continuing to press Fn press F2 until you select the desired Power Profile The Power Profile options are Full Power High Power Normal DVD Playback Presentation and Long Life 3 Release the Fn key The pop up window disappears You are now in the selected mode For more information on setting the battery Power Profile see...

Page 129: ...ure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Removing the battery from the c...

Page 130: ...2 3 2 5 Slide the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample Illustration Removing the battery ...

Page 131: ...ort circuit fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery d...

Page 132: ...m the computer on page 129 6 Restart the computer Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions If the battery pack produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Caref...

Page 133: ...the main battery use an identical battery that you can purchase through the Toshiba Web site at accessories toshiba com A reverse polarity condition should be avoided with all batteries The main battery is designed so that it cannot be installed in reverse polarity Charge the battery only in the computer or in a battery charger designated as an approved option When you install the battery pack you...

Page 134: ...wer light should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord cable 5 Charge the battery pack until the battery light glows green If you have extra battery packs rotate their use If you will not be using ...

Page 135: ...ctrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or ru...

Page 136: ...40 also apply while traveling Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Tos...

Page 137: ...hing pad for everything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your sys...

Page 138: ...t button Taskbar System tray and background pattern Sample Image Windows operating system desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area Start button Taskbar Icons System tray ...

Page 139: ...r The Microsoft browser that provides access to the Internet Windows Media Player Plays and organizes digital media files on your computer and on the Internet If you place the cursor over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it S...

Page 140: ...of tasks or programs that run continuously in the background To learn more about each task position the cursor over the icon for a few moments and a short description of the task appears Typical tasks in the System tray are Current time Power usage mode Mouse properties and speaker volume To activate a specific task double click the appropriate System tray icon Setting up for communications To con...

Page 141: ...m you may need to determine the current COM port name and possibly change it To find out which port your modem is connected to 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options The Phone and Modem Options Properties dialog box displays 4 Fill in the Local Information text boxes and click OK 5 Click the Modems tab Your modem should be listed ne...

Page 142: ...ng the modem to a telephone line Your computer s built in modem available on certain models can be connected to a standard voice grade telephone line The modem allows you to Access the Internet Communicate with your office s local area network LAN or larger corporate wide area network WAN For specific information about connecting to a LAN or WAN consult your network administrator Send a fax direct...

Page 143: ... RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key telephone system for residences or offices Connectio...

Page 144: ...uter For specific information about connecting to the network consult your network administrator While you are at home or traveling you need a dial up connection Ask your network administrator for the telephone number of the network Setting up the connection To set up an office connection consult your network administrator for network settings and additional considerations To set up a dial up conn...

Page 145: ...formance and Maintenance 2 Click the System icon then click the Hardware tab and then click the Device Manager button 3 Select the appropriate network adapter 4 Click Actions 5 Select the Properties icon 6 Select the Do not use this device disable option from the Device usage drop down 7 Click OK Your LAN port is now disabled To enable the Ethernet LAN port repeat steps one through four Select the...

Page 146: ...tation or your network administrator To use your wireless communication slide the wireless on off switch to the On position When the Wi Fi antenna switch is on the wireless indicator light will be lit For help with common Wi Fi networking problems see Wireless networking problems on page 235 An overview of using the Internet The following sections give a quick introduction to the Internet and some...

Page 147: ...l HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particular network address and send and receive information Internet Service Providers To connect a computer directly to the Internet many people and businesses use...

Page 148: ...new ISP account or assists you in setting up your computer to work with your existing ISP Once you have established an ISP account you can connect to the Internet 1 Connect your computer s modem to a telephone line For more information on connecting a modem see Connecting the modem to a telephone line on page 142 2 Start your Web browser Have your modem dial the ISP s telephone number and establis...

Page 149: ...a link automatically transfers your Web browser to that site You can also use a Search Engine a Web site specifically designed to help you look for information Internet features The Internet offers many types of communication tools to help you perform many tasks Internet email To send and receive email of your own you need a mailbox on the Web or an email address If you have an account with an ISP...

Page 150: ...puter to another is termed uploading transferring data from your computer to a site on the Web or downloading transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or document to an email or you can use the File Transfer Protocol FTP features of your Web browser to transfer large amounts of data Exploring...

Page 151: ...lly into the microphone 5 When you have finished recording click the Stop button The Sound Recorder window displays the new sound file as a waveform You can only record 60 seconds at a time 6 To hear what you just recorded click the Play button 7 To save the file select Save from the File menu The microphone on your computer might be set to Mute To check this click Start All Programs Accessories E...

Page 152: ... headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or ...

Page 153: ... with a PC Card slot and supports two types of PC Cards that you can install Type I cards Type II cards The PC Card slot supports hot swapping which allows you to replace one PC Card with another while the computer is on Inserting a PC Card Before you insert a PC Card refer to the documentation that comes with the card to see if you need to do anything before you insert it To insert a PC Card 1 Lo...

Page 154: ...e that no applications or system services are using the card 1 Prepare the card for removal by right clicking the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove If the system is unable to prepare the card for safe removal a message will tell you to try again later If the card can be removed now the system displays Safe to Remove Hardware 2 L...

Page 155: ...our computer To set up your PC Card refer to the documentation that came with the card or refer to your operating system manual or online Help Using an ExpressCard Available on certain models The ExpressCard slot available on certain models supports the use of ExpressCard media The slot also supports hot swapping which allows you to replace one ExpressCard with another while the computer is on Ins...

Page 156: ... the card into position Removing an ExpressCard 1 Prepare the card for removal by right clicking the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove If the system is unable to prepare the card for safe removal a message will tell you to try again later If the card can be removed now the system displays Safe to Remove Hardware 2 Locate the Exp...

Page 157: ...Stick Memory Stick PRO Secure Digital SD MMC MultiMediaCard or xD Picture Card media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc The Bridge Media Adapter slot may also support other types of media For a complete list of supported media visit Toshiba s Web site at accessories toshiba com Do not us...

Page 158: ...nserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the media for removal by right clicking the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove If the system is unable to prepare the media for safe removal a message will tell you t...

Page 159: ...yed Wait for the indicator light to go out Using the i LINK port The i LINK port on the left side of the computer provides an extremely fast data transfer rate In addition to high speed the i LINK port also supports isochronous data transfer the delivery of data at a guaranteed rate This makes it ideal for devices that transfer high levels of data in real time such as video devices As with USB por...

Page 160: ... are using your computer away from your desk When you return you can quickly connect your computer and have immediate access to all the devices For more information see the accessories information package that comes with the device or visit accessories toshiba com Using an Optional Advanced Port Replicator III Plus with your computer If you purchase an optional Advanced Port Replicator III Plus AP...

Page 161: ... certain system details set additional options or change default options These utilities are described in this chapter TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Fn esse TOSHIBA Hotkey Utility TOSHIBA SD Memory Card Format Utility TOSHIBA Power Saver Mouse Utility Toshiba Hardware Setup TOSHIBA Mo...

Page 162: ...uthentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist do one of the following Double click the TOSHIBA Assist shortcut icon on the desktop Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist wind...

Page 163: ...rs four categories of options Connect Secure Protect Fix Optimize Connect The features available in this category are ConfigFree Connectivity Doctor ConfigFree Bluetooth Settings Bluetooth Local COM Settings TOSHIBA Application Installer Sample Image TOSHIBA Assist window Connect tab ...

Page 164: ...164 Toshiba Utilities TOSHIBA Assist 5 375 x 8 375 ver 2 3 Secure The features available in this category are User password Supervisor password Sample Image TOSHIBA Assist window Secure tab ...

Page 165: ...lities TOSHIBA Assist 5 375 x 8 375 ver 2 3 Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 166: ...ry are Hotkey assignment using Fn esse TOSHIBA SD Memory Card Format Utility TOSHIBA Power Saver Mouse Utility Toshiba Hardware Setup TOSHIBA Mobile Extension TOSHIBA Zooming Utility TOSHIBA Button Controls CD DVD Drive Acoustic Silencer Toshiba Accessibility Sample Image TOSHIBA Assist window Optimize tab ...

Page 167: ... To reinstall drivers and applications 1 Double click the TOSHIBA Application Installer icon on the Windows desktop 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item s you want to install To select multiple items hold down the Ctrl key as you make your selections Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prom...

Page 168: ... such as Toshiba Hardware Setup This is useful if more than one person uses the computer A single user password supports the instant and power on password functions When setting up the various passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then r...

Page 169: ...de select Secure 3 Select the User Password icon 4 Click Set 5 Enter your password then enter it again to verify 6 Click Set 7 Click OK if you want to save the password to a text file on a diskette or media of your choice or click Cancel to continue without saving the password to a text file 8 Click OK to exit Disabling a user password To cancel the power on password function 1 Click Start All Pro...

Page 170: ...ongly recommends that you save your password in a location where you can later access it should you not remember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access the computer To register a password for the power on password functions 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA ...

Page 171: ... a diskette or media of your choice or click Cancel if you do not want to save the password to a text file 8 Click OK to exit Deleting a supervisor password To cancel the power on password function 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side select Secure 3 Select the Supervisor Password icon 4 Click Delete 5 Follow the ...

Page 172: ...ic Tool utility 1 Click Start All Programs Toshiba Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The PC Diagnostic Tool window appears Sample Image PC Diagnostic Tool window 2 Select the devices that you would like to test by clicking the check box that appears to the left of the device Click the plus and minus symbols to expand...

Page 173: ...ve HDD protection and set the motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection utility 1 Click Start All Programs Toshiba Utilities and then HDD Protection or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The HDD Protection Properties window appears Sample Image HDD Protection Properties window 2 Select ON to en...

Page 174: ...s and files With Fn esse you can assign an Fn key combination to Open a Windows operating system program Open a file in its associated program Display a customized folder of programs and or files from which to choose Fn esse also has several keys known as hot keys that perform preassigned operations For more information see Hot Keys on page 252 You can assign any key that is not associated with a ...

Page 175: ... drag and drop 2 Resize the Explorer window so that you can see both the Fn esse keyboard and Explorer at the same time 3 In the Explorer window highlight the program or document file you wish to assign to a key 4 Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn esse keyboard which you are assigning to the item 5 Release the primary button Fn es...

Page 176: ...r over the desired key in the Fn esse window and press the secondary button The Assignment Type dialog box appears Sample Image Fn esse assignment type dialog box Follow the instructions in Making a direct key assignment on page 176 or Making a popup assignment on page 177 Making a direct key assignment 1 Select Direct to display the Add Edit Command dialog box 2 Enter the Description Command Line...

Page 177: ...o associate the folder with the key you just selected To open a popup list showing the items in that folder press Fn plus the appropriate key from within any Windows based program Viewing existing key assignments To view the existing key assignments choose Assignments from the Fn esse keyboard Fn esse displays the Function Key Assignments dialog box This box lists all the key assignments and the p...

Page 178: ... to receive a confirmation message when you use the Hotkey combination for Standby Fn F3 and Hibernation Fn F4 To activate the Hotkey utility 1 Click Start All Programs Toshiba Utilities and then Hotkey utility The Toshiba Hotkey window appears Sample Image TOSHIBA Hotkey Utility window 2 Select the desired option s 3 Click OK ...

Page 179: ...iba Utilities and then SD Memory Card Format or click the SD Memory Card icon in the Optimize tab of TOSHIBA Assist The SD Memory Card Format screen appears Sample Image SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card 3 Select the formatting option Quick Format Full Format 4 Click Start to begin formatting The formatting progress is displayed in the horizontal b...

Page 180: ... click the Power Management icon in either the Optimize tab of TOSHIBA Assist or in the system tray The TOSHIBA Power Saver Properties window appears Sample Image TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power as well as the estimated battery li...

Page 181: ...profile applies only when a DVD program is playing while running the computer on battery power Quickly creating a new power profile 1 Highlight one of the preset profiles 2 Click Copy A new profile appears with the title Copy of Name where Name is the title of the profile you copied 3 To rename the profile click Property 4 Type the name for your new profile and then click OK Customizing a power pr...

Page 182: ... or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer options Hardware You may see additional categories depending on your particular pointing device For information on these settings see Using the keyboard or pointing device to as...

Page 183: ...rograms Toshiba Utilities Assist or click the Toshiba Hardware Setup icon in the Optimize tab of TOSHIBA Assist The Toshiba Hardware Setup screen appears Sample Image Toshiba Hardware Setup screen General tab options The Toshiba Hardware Setup screen has the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Password Allows yo...

Page 184: ...ge 79 CPU Allows you to enable or disable CPU frequency switching modes Dynamically Switchable This mode is the default setting for your computer and automatically changes the processing frequency and decreases voltage depending on the power source AC Power If your computer is connected to the AC adaptor the CPU frequency mode is set to high for faster processing Battery Power If your computer is ...

Page 185: ...row keys then pressing the Enter key Since the system is a quick booting system you must press the arrow keys immediately after pressing the power button Keyboard Allows you to configure an external keyboard to emulate the Fn function key and access the wake on keyboard function USB Allows you to enable or disable USB Legacy Emulation LAN Allows you to set networking functions By changing any of t...

Page 186: ...Performance and Maintenance then TOSHIBA Mobile Extension You can also access this utility from the TOSHIBA Assist screen by clicking Optimize and then clicking the TOSHIBA Mobile Extension icon The TOSHIBA Mobile Extension Service Configuration dialog box appears 2 Under the Mobile Extension Service tab you can select behaviors to enable or disable such as Warm Undock Service and Notification Mes...

Page 187: ...s Sample Display Change Service tab options For more information about expansion devices see Using an expansion device on page 162 TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in out hot keys see Hot Keys on page 252 You may select all applications or any subset of the following Microsoft Internet Explorer Microsoft Office Windows Media Playe...

Page 188: ...he TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you selected To zoom in hold down the Fn key and press 2 to zoom out hold down the Fn key and press 1 For more information about how to use the TOSHIBA Zooming utility right click t...

Page 189: ...ation buttons Those buttons are located to the left of the keyboard To access TOSHIBA Button Controls 1 Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist The Toshiba Controls Properties window appears Sample Image TOSHIBA Button Controls screen 2 Select the button whose function is to be customized 3 Make the desired selections 4 Click Apply then click OK ...

Page 190: ... hibernation the setting will revert back to Normal speed The setting can also be changed by CD burning software or other applications that can set the drive speed Sample Image CD DVD Drive Acoustic Silencer screen To access the utility 1 Double click the icon in the task tray or click the CD DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist The CD DVD Drive Acoustic Silencer ...

Page 191: ...eon Trusted Platform Module Utility Infineon TPM Trusted Platform Module Installation Guide 2 Follow the directions on your screen Once the TPM files have been installed you will need to enable the TPM feature through your system s BIOS To enable TPM 1 Power on your system while holding down the Esc key 2 Press F1 when directed 3 Press the PgDn key 4 Press the down arrow key until TPM is highlight...

Page 192: ...essibility lets you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image Toshiba Accessibility window To use Toshiba Accessibility 1 Click Start All Programs Toshiba Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The Toshiba Accessibility window appea...

Page 193: ...fingerprint utility will accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility Fingerprint Enrollment Use the Enroll or Edit Fingerprints wizard to enroll new fingerprints or to update existing fingerprint samples It is recommended that you complete the Fingerprint tutorial before...

Page 194: ...n pressed by default indicating that your fingerprint is automatically added for power on authentication During fingerprint enrollment the system displays icons as prompts notifications and warnings These icons and their meanings are as follows Reader ready the reader is waiting to read your fingerprint Swipe your finger when you are ready Reader busy wait for the reader to complete its operation ...

Page 195: ...ature of the Windows operating system is also supported If user A is logged on and the fingerprint utility verifies the fingerprint of user B who is already enrolled the utility recognizes the fingerprint and switches the users If your system supports power on security existing fingerprint samples can be used also for power on authentication Power on Security The power on security feature prevents...

Page 196: ...er on and hard drive passwords with the fingerprint reader Power on security can be configured to operate with the fingerprint logon feature If a fingerprint used for power on security matches a fingerprint in an existing passport the corresponding user is logged on automatically without having to enter the Windows logon password Your hardware must support Power on security to use the single logon...

Page 197: ... Center contains various functions for fingerprint management and for setting up your fingerprint software Available options depend on the software status used hardware and installed applications Fingerprints Enroll or Edit Fingerprints Runs the fingerprint enrollment wizard You can enroll delete fingerprints for the current user and if power on security is implemented control whether they are sto...

Page 198: ... computer startup or create new fingerprints to be used only for power on authentication Fingerprint Storage Inspector Opens the Fingerprint Storage Inspector dialog where you can see the contents of your fingerprint storage Help Introduction Displays the Introduction dialog with basic information about product features Tutorial Runs the fingerprint tutorial which shows you how to enroll your fing...

Page 199: ...available in several variants or skins To view or select other Biomenu skins open the Control Center and select Settings User Settings Swipe your finger to open Biomenu If fingerprint verification is configured to invoke another action e g display a registered page press and hold the Shift key while swiping your finger The Biomenu contains the following menu options Lock computer Locks your comput...

Page 200: ... hints can be turned off in the Settings dialog A wizard will assist you through your first registration Replaying a registered Web page or dialog You are logged on to the computer and want to replay a registered Web page To replay a registration 1 Swipe your enrolled finger to display the Biomenu 2 Select Registered Sites 3 Select a page you want to display and replay or simply verify your finger...

Page 201: ... there is no active form all existing registered forms for the page are displayed You then select the one to be replayed Replaying a registered dialog You are logged on to the computer and want to replay a registered dialog To replay a registration 1 Display the dialog to be replayed 2 Use the reader 3 Optional If the hint for replaying dialogs is displayed confirm that you want to replay the regi...

Page 202: ...e computer and want to delete an existing registration To delete an existing registration 1 Click the Settings topic in the Control Center 2 Click User Settings Verify your fingerprint 3 Select Registrations 4 Select a registration 5 Click Delete How to Delete the Fingerprint Data Fingerprint data is stored in the non volatile memory If the computer changes ownership Toshiba recommends the followi...

Page 203: ...r any hard or sharp objects Do not press the reader with too much pressure Do not touch the reader with a wet finger or any wet objects Keep reader surface dry and free of water vapor Do not touch the reader with a soiled finger Minute foreign particles on a soiled or dirty finger may scratch the reader Do not paste stickers or write on the reader Do not touch the reader with a finger or any objec...

Page 204: ...nroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowere...

Page 205: ...prints A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user Toshiba does not guarantee that this fingerprint recognition technology will be error free Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthori...

Page 206: ...u solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit th...

Page 207: ... End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task To power off your computer do one of the following If you are not connected to a domain server 1 Click Start Turn off computer The Turn off computer window appears 2 Click Turn Off The computer tur...

Page 208: ...art All Programs Accessories and then click Notepad 4 Press Ctrl V to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced 6 Save the file and refer to it when you contact the software manufacturer Problems when you turn on the computer These problems may occur when you turn on th...

Page 209: ...o clear the condition press Ctrl Alt and Del simultaneously Clearing the condition may get the computer running but it will not solve a resource conflict Read the documentation that came with the conflicting device and Resolving a hardware conflict on page 215 The computer is not accessing the hard disk or the optional external diskette drive Your computer normally loads the operating system from ...

Page 210: ...skette in the optional external diskette drive If there is a diskette in the drive remove it and press any key to continue If pressing any key does not work press Ctrl Alt and Del to restart the computer For more information see The computer is not accessing the hard disk or the optional external diskette drive on page 209 The AC power light is blinking If the AC power light is blinking try the fo...

Page 211: ...letin Step Charging the computer s battery click the Ask Iris link and search for the support bulletin by name 4 Connect the AC adaptor to a different power outlet preferably in a different room If the computer starts normally there may be a problem with the AC outlet itself or the voltage level available from it 5 Verify that the AC adaptor is the correct unit for your computer model The computer...

Page 212: ...tem responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to star...

Page 213: ... Prompt Enable Boot Logging Enable VGA Mode Last known good configuration your most recent settings that worked Directory Services Restore Mode Windows domain controllers only Debugging Mode Start Windows normally Reboot Return to OS Choices menu See your Windows documentation for further explanation If your computer is connected to a network the Startup menu may display different versions of Safe...

Page 214: ... incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows XP operating system can help you If the operating system has started properly but y...

Page 215: ...3 Click the Fixing a hardware problem link 4 Choose from specific topics and follow the steps If there is still a problem the operating system should display a message that explains what the conflict is A plan of action The smooth operation of the system depends on the interaction of all devices programs and features If the system or one of its attached devices is not working resolving the problem...

Page 216: ...ware conflict Direct Memory Access The data required by a device is stored in a specific place or address in memory called the Direct Memory Access DMA The DMA provides a dedicated channel for adapter cards to bypass the microprocessor and access memory directly If two or more devices use the same DMA the data required by one device overwrites the data required by the other causing a hardware conf...

Page 217: ...he computer Disable another system component and use its resources for the new device See Fixing a problem with Device Manager on page 217 Reconfigure the device so that its requirements do not conflict Refer to the device s documentation for instructions about changing settings on the device Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration o...

Page 218: ...rough a circle on the front This is the disable feature 6 Click the icon You are given the option of disabling the device 7 Click Yes to disable the device or No to cancel Checking device properties Device Manager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device...

Page 219: ...not using resources The Driver tab which displays the drivers being used by the device The tabs that appear in the dialog box vary from one device to another A Troubleshooting button is also present 6 Click Troubleshoot A Help and Support window for that device appears For more information about Device Manager refer to Windows XP online help Memory problems Incorrectly connected or faulty memory m...

Page 220: ...y module installed for the computer to work Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery optional high capacity battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adaptor or power cord cable will neither power the computer nor recharge the batteries Here are som...

Page 221: ...adaptor and power cord cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not t...

Page 222: ...oard problems If when you type strange things happen or nothing happens the problem may be related to the keyboard itself The keyboard produces unexpected characters A keypad overlay may be on If the numlock light or cursor control mode light is on press Fn F10 to turn off the cursor control mode light or Fn F11 to turn off the numlock light If the problem occurs when both the keypad overlays are ...

Page 223: ...d F1 simultaneously If you have registered a password press any key type the password and press Enter If no password is registered press any key The screen reactivates and allows you to continue working If you are using the built in screen make sure the display priority is not set for an external monitor To do this press Fn and F5 simultaneously once If this does not correct the problem press Fn a...

Page 224: ...he built in screen flickers Some flickering is a normal result of the way the screen produces colors To reduce the amount of flickering try using fewer colors To change the number of colors displayed 1 Right click in a blank area of the Windows desktop 2 Click Properties and then the Settings tab 3 Change the Colors option and click OK For more information see Windows Help A message displays sayin...

Page 225: ...using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim an...

Page 226: ...e s Properties box appears This feature is not available for CD DVD drives 4 Click the Tools tab 5 Click the Check now button The Check Disk All Apps box appears 6 You can choose one or both options Automatically fix file system errors Scan for and attempt recovery of bad sectors 7 Click Start Error checking tests and repairs the disk Your hard disk seems very slow If you have been using your comp...

Page 227: ...ty You may be inserting the diskette incorrectly Hold the diskette with the hub side facing down and insert it so that the metal head window cover goes into the drive first The metal cover or a loose label may be obstructing the path into the drive Carefully inspect the diskette If the metal cover is loose replace the diskette If the label is loose replace the label and try inserting the diskette ...

Page 228: ...he tray Make sure that the disc is lying flat label side up Close the tray carefully making sure it has shut completely You press the disc eject button but the drive tray does not slide out Make sure the computer is connected to a power source and turned on The optical drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If ...

Page 229: ...hen you click the eject button on the screen Press the button on the optical drive itself For additional information see You press the disc eject button but the drive tray does not slide out on page 228 Sound system problems No sound is coming from the computer s speakers Adjust the volume control Try pressing Fn Esc to see if volume mute is disabled If you are using external headphones or speaker...

Page 230: ...d the resources it requires by reading its Card Information Structure CIS Sometimes the CIS contains enough information for you to use the card immediately Other cards must be set up before you can use them Use the Windows XP PC Card PCMCIA Wizard to set up the card Refer to your Microsoft documentation for more information or refer to the documentation that came with the PC Card Some card manufac...

Page 231: ...defective Resolving PC Card problems Here are some common problems and their solutions The slot appears to be dead PC Cards that used to work no longer work Check the PC Card status 1 Click Start 2 Click My Computer icon with the secondary button then click Properties The System Properties dialog box appears 3 Click the Hardware tab 4 Click the Device Manager button 5 Double click the PCMCIA adapt...

Page 232: ...rting another without turning the computer off fails Follow this procedure before you remove a PC Card 1 Double click the Safely Remove Hardware icon on the System tray 2 Select the item you wish to remove 3 Click Stop 4 Remove the device when prompted to do so 5 Click OK three times to close the Safely Remove Hardware screen Never swap modules when the computer is in Hibernation or Standby mode T...

Page 233: ...ust two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in Setting up a printer on page 82 or in the instructions that came with the printer You may have connected the printer while the comp...

Page 234: ...ne jack Check the port settings to make sure the hardware and software are referring to the same COM port See Determining the COM port on page 141 Check the communications parameters baud rate parity data length and stop bits specified in the communications program It should be set up to transmit at 300 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher Refer to the program s docu...

Page 235: ...r computer has an internal Wi Fi adapter check the device list in Device Manager part of the Windows Control Panel Some Toshiba models may have a Wi Fi antenna switch even though they do not have an internal Wi Fi adapter Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect...

Page 236: ...t Internet Protocol TCP IP then click Properties 5 Select Obtain an IP address automatically 6 Click OK then click Close Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows Click Start then click Run Enter Cmd and press Enter Enter IPCONFIG ALL and press Enter The IP address for each active network adapter will ...

Page 237: ... Windows XP Wired Equivalent Privacy WEP encryption is not enabled on the wireless access point When you install a wireless access point device Windows XP checks whether WEP encryption is enabled on the device If it is not enabled Windows XP adds the device to its list of available wireless networks but does not create a wireless connection using the device since the connection would not be secure...

Page 238: ...aying DVDs you may be able to fix the problem yourself For general problems playing a DVD title try the following steps 1 Verify that the disc is in a format that the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Ensure that the Display properties are not True Color 24 bit If it is set to 24 bit color there may be a video format error To verify your display setting...

Page 239: ...s while watching a DVD ROM movie or title Disable the Shut off Monitor feature in the Display Properties using the following steps 1 Right click in a blank area of the Windows desktop 2 Click Properties 3 Click the Screen Saver tab 4 Deselect Shut off Monitor Jumping video lines appear around the DVD ROM video window To change the screen s display resolution 1 Click Start Control Panel The Control...

Page 240: ...K The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Click Start Control Panel The Control Panel window appears 2 Click Appearance and Themes and double click the Display icon The Display Properties dialog box appears 3 Click the Screen Saver tab In the Screen Saver list th...

Page 241: ...cialized software to copy everything on the hard disk to a CD DVD Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files to tape weekly and copying critical files to diskette on a daily basis If you have installed your own programs you should back up these programs as well as your data files If someth...

Page 242: ...data from loss Saving system configuration with Restore Points The System Restore feature of Windows XP quickly creates Restore Points snapshots of your Windows configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring Windows to the state it w...

Page 243: ...ur computer with System Restore 3 Click Restore my computer to an earlier time then click Next 4 A calendar will be presented showing a month at a time Each date for which a Restore Point has been set will be marked as bold When a boldfaced date is clicked a description of the Restore Point will appear in a list to the right This list may contain Restore Points that you did not create Restore Poin...

Page 244: ...nal CD and DVD writers are also widely available Follow these steps to back up files in the My Documents folder to one or more CDs 1 Put a blank CD R CD recordable disc into the computer s CD or DVD drive 2 A menu of options will appear Select Open writable CD folder using Windows Explorer and click OK 3 A Windows Explorer window will open for the blank CD This window will be referred to as the CD...

Page 245: ...do not find an application s data files in any of the folders within the My Documents folder check the application s options or preferences settings to discover the locations of the files 7 When you have finished copying files to the CD window click File Write these files to CD 8 A CD Writing Wizard will appear prompting for a name for the CD You may accept the default name or enter a new more des...

Page 246: ...select a particular Favorites folder to back up then click Next 5 In the Export Favorites Destination window use the Browse button to browse to the My Documents folder Click Save in the Select Bookmark file window and then click Next 6 Click Finish The message Successfully exported favorites should appear 7 Follow the steps above for backing up files from the My Documents folder to a CD Each CD ha...

Page 247: ...Windows to the state it was in prior to the installation undoing any changes that the installation process introduced Back up your critical data see Backing up your data to CDs with Windows XP on page 244 Have your factory Restore Reconfiguration CD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first bef...

Page 248: ...ail business applications etc are working correctly and verify that important devices are still functioning 6 For each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed If you need further assistance If you have followed the recommendations in this chapter and are still having pr...

Page 249: ...or the number of a Toshiba dealer near you in the United States call 800 457 7777 Contacting Toshiba If you still need help and suspect that the problem is hardware related Toshiba offers a variety of resources to help you Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product informatio...

Page 250: ... Toshiba corporate site computers toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan http servicio toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada To...

Page 251: ...thin the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K ...

Page 252: ...nation with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones ...

Page 253: ...r pressing the Fn F1 key combination to activate instant security will cause the screen to go blank Using the pointing device or any key will make the display s content reappear The Windows operating system log on screen will appear prompting you for a password After typing in the password for the current user press Enter To activate the password feature 1 Click Start Control Panel and then Appear...

Page 254: ...time To protect your desktop you must set up a screen saver with a password before activating the password feature To set up a password with a screen saver go to Windows online Help for instructions 1 Click Start and then Help and Support 2 In the Search field type password screen saver 3 Press Enter 4 Click the Protect your files with a screen saver password link located under the suggested topic...

Page 255: ...file are set in the TOSHIBA Power Saver utility For more information see TOSHIBA Power Saver on page 180 Fn This hot key places the computer into Standby mode A message box displays by default to confirm that the computer is entering Standby mode You can choose not to display this message box Sample Image Sample Standby confirmation box For more information about Standby mode please see Using and ...

Page 256: ... enabled the default a message box displays by default to confirm the computer is entering Hibernation mode You can choose not to display this message box Sample Image Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 89 ...

Page 257: ... only Built in display and external monitor simultaneously External monitor only TV and built in display TV only Sample Image Display options window To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness ...

Page 258: ... This hot key informs you when the Wireless antenna on off switch is in the off position No message appears when the Wi Fi antenna on off switch is in the on position Fn This hot key enables disables the TouchPad For more information on using the TouchPad see Disabling or enabling the TouchPad on page 77 Sample Image Disable and enable TouchPad windows ...

Page 259: ...ation see TOSHIBA Zooming Utility on page 187 Fn This hot key turns the Zooming utility to zoom in For more information see TOSHIBA Zooming Utility on page 187 Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn Space bar This hot key switches screen resolution ...

Page 260: ...features a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 261: ...nnections ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your n...

Page 262: ...other ConfigFree users for file sharing For more information see ConfigFree SUMMIT on page 277 ConfigFree also includes a screen saver that you can customize by adding identifying text to devices Click Options on the Connectivity Doctor screen to access the screen saver option Getting Started This section contains information about the ConfigFree main screen and how to start and set up ConfigFree ...

Page 263: ...askbar is displayed with an X When you start a search for wireless devices ConfigFree Launcher displays on your computer desktop You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities Sample Image ConfigFree Launcher ConfigFree Launcher can be set to hide from view when it is not in use When this setting is active set the ConfigFree Launcher to Auto hide ...

Page 264: ...g back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Routers hubs and bridges ...

Page 265: ...nk speed Location of wireless communication switch identified with a yellow arrow Status of wireless communication switch on or off Sample Image Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device such as its IP address subnet mask and MAC address A wireless network device also shows information such as the network ...

Page 266: ...ame describes the relevant location You can also view the possible cause and solution for the problem by clicking the exclamation point If multiple triangles display you can toggle between each of their cause and solution information screens by clicking its exclamation point For example if the connection to a wireless network cannot be established because the wireless communication switch is turne...

Page 267: ...s in the system tray Options Displays ConfigFree setting screen Log Lets you create a diagnostic log view a history of log files or delete the history Log files are saved as CFhtmlxxxxx htm where xxxxx is the creation date and time The logs reside in the folder C Docu ments and Settings username Local Set tings Temp About Displays the version of Connectivity Doctor Help Displays online Help Close ...

Page 268: ...ve been detected Search for Wireless Devices can also be started from the ConfigFree Launcher For Wi Fi networks the intensity of a signal is displayed in five levels or bands The signal from the connected access point is displayed in the bands surrounding the computer icon at the center of the map The closer to the center the stronger the connection Placing the pointer over the displayed point of...

Page 269: ...en access point availability Sample Image Viewing Wi Fi devices Creating a new wireless connection This feature is only supported on systems running Windows XP SP2 To add a new wireless connection to an Access Point 1 Open the Search for Wireless Devices option from ConfigFree Launcher 2 Drag and drop the device you want to connect to the computer icon at the center of the map The Wireless Setting...

Page 270: ...le Image Dragging a device to the Access Point Sample Image Wireless settings screen 3 Enter the SSID WEP information and connect to the device After the Access Point is set up and added to the connection list the system displays the Connection screen rather than the Wireless settings screen NOTE ...

Page 271: ...ces You can connect to devices shown on the Bluetooth map 1 Drag and drop the device you want to connect to the computer icon at the center of the map 2 Configured devices are automatically connected Devices not yet configured launch the Add New Connection Wizard where you can configure and connect to the device Transferring files using Bluetooth There are several ways to use Bluetooth to send fil...

Page 272: ...mple Image Dragging the file to the Bluetooth device icon To be prompted for the device 1 Drag and drop the file to the Bluetooth radar icon on the ConfigFree Launcher Sample Image Dragging the file to the Bluetooth radar icon Or you can right click the file and select Send to Bluetooth Devices ...

Page 273: ...ed line The icon changes to a pair of scissors 2 Click to disconnect from the device Profile Settings The Profile Settings utility lets you save network settings in profiles ConfigFree profiles are useful for easily switching network settings and devices You can switch network settings simply by selecting the profile with the desired settings If you visit a client company occasionally for example ...

Page 274: ...work devices infrared devices and set the power status of Bluetooth antennas TCP IP settings includes DHCP IP address subnet mask default gateway DNS server and WINS server settings Personal firewall settings for Internet connections Dial up connection settings for the default connection File and printer sharing settings Printer settings for the default printer Bluetooth Security Level for example...

Page 275: ... a wireless network select the desired Auto Switch Settings These options are unavailable if wireless devices have been disabled 11 Under Execute this program after switching click the Browse button and select the program file or Web site URL that is to start after switching to this profile For example to have Internet Explorer start in the Windows operating system after switching profiles type C ...

Page 276: ...of setting up profiles for different networking environments After you set up one or more profiles you can check their settings and fine tune them as necessary Profiles can also be imported and exported This feature is useful when transferring profile settings to other computers For more information about modifying importing and exporting profiles refer to the online Help NOTE ...

Page 277: ...stribute presentations reports or music files to meeting attendees or to users at different locations The SUMMIT utility uses the following types of connections Wireless LAN via Access Point Wireless LAN via Ad Hoc LAN same subnet Bluetooth PAN LAP Cross cable Ethernet or Gbit Ethernet To host a ConfigFree SUMMIT click the SUMMIT icon on the ConfigFree Launcher select the users that you want to at...

Page 278: ...pear on SUMMIT table Files can be shared with one user or all users attending the meeting To share a file with one user drag and drop the file on the user s icon Only the SUMMIT Host the initiator can share files with multiple users by this method SUMMIT users can share a file with only one other user Sample Image Sharing a file with one user NOTE ...

Page 279: ...will automatically be sent to all SUMMIT users who can then accept or decline the file as desired Sample Image Sharing a file with all users Participating users must be connected by LAN wireless LAN or Bluetooth PAN Firewall software may prevent ConfigFree SUMMIT from working Using ConfigFree SUMMIT To host a ConfigFree SUMMIT 1 Click the icon in the system tray 2 Click SUMMIT Other users appear o...

Page 280: ...nd files to all SUMMIT users 1 Right click the file and select Send to SUMMIT Devices 2 Click Send To send files to a user without creating a SUMMIT meeting 1 Drag and drop the file to the Wireless radar icon on the ConfigFree Launcher 2 Right click the file and choose a file recipient 3 Click Send An Access Point may not always be available To find out how to use Quick Connect to launch ConfigFre...

Page 281: ...ing the network to connect to a Toshiba Wireless Projector when the wireless LAN Configuration is set to Ad Hoc If you are connected to an access point the connection is broken and re established later To review the current Toshiba Wireless Projector settings and change them if necessary 1 Click the icon in the system tray 2 Use the pointing device to select the Toshiba Wireless Projector DPJ then...

Page 282: ... 2 4 GHz 802 11b and then connects to the projector The wireless LAN configuration returns to the settings that were last used before the Quick Connect function was started If the Toshiba Wireless Projector utility is closed If you select Toshiba Wireless Projector DPJ from the ConfigFree tray menu this disconnects the wireless LAN connection If you select a profile from the ConfigFree tray menu o...

Page 283: ...ce feature to connect your computer in Ad Hoc peer to peer mode and use the Summit feature To use this feature 1 Display the ConfigFree menu 2 Select the ConfigFree Link option from the Direct Link Toshiba Device submenu This action switches the computer s wireless network setting to Ad Hoc mode and launches the SUMMIT feature Sample Image Using the Direct Link Toshiba Device feature ...

Page 284: ...matically switching between wired and wireless devices With these options the computer automatically switches to a wireless LAN network when the cable of the wired LAN network is removed from the computer When the cable is reconnected the connection to the wired LAN is re established To use the Automatic Switch feature 1 Right click the icon in the system tray 2 Click Auto Switch The Auto Switch d...

Page 285: ...lected when the SSID is detected then click Add The profile is moved to the List of target SSIDs and profiles 5 Repeat the previous step for each additional profile you want to select 6 Select Automatically switch profiles when connected to this SSID 7 Check Automatically switch profile when connected to this SSID 8 Click OK The computer is now configured to use the Semi Automatic Switch feature W...

Page 286: ...may appear in this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current ...

Page 287: ...le FCC Federal Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital...

Page 288: ...m there is one thin film transistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from...

Page 289: ...ing the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk Se...

Page 290: ...rocessing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing ...

Page 291: ...ce driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user direct current DC The type of power usually supplied by batteries DC flows in one direction Compare alternating current AC direct memory access DMA A dedicated channel bypassing th...

Page 292: ...s left button unless otherwise stated double density diskette A 3 5 inch diskette that can hold up to 720 KB ofinformation half the capacity of a high density diskette See also diskette high density diskette download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse b...

Page 293: ...rticular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a di...

Page 294: ... your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Standby Suspend high density diskette A 3 5 inch diskette that holds 1 44 MB of data See also diskette hot key 1 A feature in which certain keys in combination with the Fn key can set system opti...

Page 295: ...isplay that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storag...

Page 296: ...ation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electro...

Page 297: ... network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized r...

Page 298: ...xels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RJ11 A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector ROM read only memory Non volatile memory that can be read but not written to Non volatile here m...

Page 299: ... startup disk Compare non system disk system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands T Toshiba tablet pen The writing instrument used with the tablet It is stored on the right side of the computer TFT display See active matrix display U universal serial bus USB USB is a serial bus that su...

Page 300: ...Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 301: ...rge indicator light 49 122 charge not lasting 221 charging 47 50 conserving power 126 disposal 135 low charge 125 monitoring power 49 122 not charging 221 power profile 255 power profile hot key 128 real time clock RTC 119 removing 129 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter inserting memory media 158 removing memory media 158 button power 53 64 start 139 C CD playing an audio 1...

Page 302: ...ures 138 desktop exploration 137 desktop icons 138 Device Manager 217 checking properties 218 disabling a device 218 devices keyboard 80 mouse 81 Disk Defragmenter 226 disk drive corrupted damaged data files 227 missing files trouble accessing a disk 225 running slow 226 diskette drive cannot insert a diskette 227 cannot read a diskette 227 connecting 83 external connecting 83 display does not loo...

Page 303: ...ving 104 fingerprint authentication 193 enrollment 193 Fn keys 98 Fn esse change remove key assignments 177 starting 174 Fn esse program 174 assigning a key 174 using drag and drop 175 function keys 98 H hardware conflicts 215 resolving 217 headphones using 152 Help and Support Windows XP 214 Hibernation mode 85 configuring 89 starting again from 91 hot key display brightness 257 display modes 257...

Page 304: ...ay keys 99 troubleshooting 222 using 97 Windows special keys 99 keyboard external 80 keyboard full size 97 L lock computer using 94 M main battery removing 129 memory adding 54 problem solving 219 removing expansion slot cover 56 memory module inserting 57 installation 54 removing 62 microphone 151 modem connecting to telephone line 142 determining COM port 141 problem solving 234 resetting port t...

Page 305: ...profiles 126 power source 47 connecting 48 powering down using Hibernation 89 using Standby 91 precautions 41 primary button 76 printer connecting 81 problem solving 233 234 printing a file 107 problem solving AC power 220 accessing disk drives 209 battery charge does not last 221 battery not charging 221 cannot insert diskette in drive 227 cannot read a diskette 227 changing display properties 22...

Page 306: ... 227 projector 78 connecting 78 R real time clock RTC battery 119 recording files 150 sounds 150 recording quality 151 recording sounds 150 recycle bin icon 139 registering computer 46 removing main battery 129 RJ 11 jack 143 Run dialog box 103 runningthecomputeronbatterypower 117 S safety computer 136 disposing of batteries 135 icons 37 precautions 41 saving files 104 screen blank 223 does not lo...

Page 307: ...ubleshooting DVD player general problems 238 external keyboard 222 keyboard 222 keypad overlay 222 optical drive 228 turning on the computer 53 turning on the power 53 U user password disabling 169 using a file extension 106 utilities Power Saver 180 V video projector adjusting display 80 W warranty limited warranty 39 Web 147 Web sites 249 Wi Fi wireless networking 145 Windows Explorer 102 Window...

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